Grand Valley Health Care Center
Save13524 Sherman Way, Van Nuys, CA 91405
For more information about senior living options: (844) 490-3973
Some staff members, particularly in Dietary and Kitchen, are described as nice and supportive. A wonderful housekeeping employee promptly installed a new bulb for a resident's nurse call button, demonstrating helpfulness. The physical and occupational therapy provided at the facility has been beneficial for residents. One nurse practitioner is recognized as a great practitioner who seems to care for the patients’ needs. There have been instances where the day shift staff engaged with family activities and visitors, providing social interaction opportunities for residents. The food served at the facility is mentioned to be pretty decent.
The staff at Grand Valley is described as incompetent and neglectful in providing care to residents. There is a severe understaffing issue, particularly during night shifts, leading to delayed responses to call lights. The facility's environment feels overcrowded and fast-paced, compromising the quality of care. Medications are administered late or not according to schedule, raising concerns about patient safety. The facility appears to prioritize quantity of patients over the quality of care provided. Patients have reported being left unattended for extended periods during night shifts, causing distress. There are complaints about poor roommate matching, leading to uncomfortable living situations for residents. The overall atmosphere is perceived as medical rather than palliative, contributing to a negative experience for families and patients alike. Administrative follow-up on issues within the facility seems lacking, resulting in ongoing neglect. The staff's attitude varies widely, with some being described as arrogant or condescending towards patients and their families.The reviews regarding Grand Valley, a skilled nursing facility, paint a deeply concerning picture of the care and services provided to residents. Many family members expressed their dissatisfaction based on personal experiences with their loved ones, particularly highlighting significant issues related to staff competency and patient care. One reviewer narrated a disturbing incident involving their grandmother, who was discharged from the hospital only to face chaos within the facility. Reports of loud shouting and confusion were commonplace, underscoring an environment that seemed ill-equipped to handle vulnerable patients.
The quality of care at Grand Valley has been scrutinized heavily; one review described the situation as deplorable due to what they viewed as systematic incompetence. Criticism was directed at the charge nurse for confusing residents and neglecting dietary needs, suggesting a concerning lack of attention to individual patient requirements. Complaints about understaffing were rampant, especially during night shifts when only four Certified Nursing Assistants (CNAs) were available for nearly 100 clients. This led to calls for assistance going unanswered for extended periods, which is particularly alarming in a setting where patients may have urgent medical needs.
Additionally, reviewers noted issues with medication administration and response times. There were instances where medications were not administered according to schedule due to insufficient staffing levels or the absence of registered nurses on night shifts. Such shortcomings raise serious questions about compliance with basic caregiving standards and regulations designed to protect residents’ health and well-being. Furthermore, some family members voiced concerns about what they perceived as a culture prioritizing quantity over quality of care—a troubling trend that should be addressed promptly by facility management.
When comparing experiences at Grand Valley with those from other facilities, reviewers expressed growing frustration over potential discrepancies in reported ratings versus actual service quality. Allegations surfaced regarding fake online reviews attempting to mask underlying problems within the nursing home. Additionally, many families felt compelled to share their negative experiences more broadly in hopes of helping others avoid similar situations—particularly given how easily misleading information can proliferate in today’s digital age.
Many families indicated high levels of distress over their loved ones' care conditions at Grand Valley—some expressing feelings akin to witnessing "a death holding cell." The tone was overwhelmingly one of disappointment mixed with anger at what they deemed disregard for humane treatment standards in elder care settings. Some even pointed out incidents where essential maintenance tasks—like changing burnt-out light bulbs above call buttons—were neglected during crucial times when patients needed immediate assistance.
Yet amid these criticisms emerged examples of competent staff who appeared genuinely dedicated despite operational challenges; however, these instances seemed overshadowed by negative interactions with specific personnel. For instance, while some nurses received praise for their helpfulness, others displayed arrogance that further alienated families seeking reassurance about patient welfare. The existence of such contrasting behaviors reflects broader systemic issues within the facility's management structure—the “fish stinks from the head down” mentality resonated through several testimonials decrying administrative negligence.
In conclusion, it is evident that there are significant operational deficiencies plaguing Grand Valley Nursing Facility as revealed through extensive firsthand accounts from families desperate for better outcomes supporting loved ones nearing end-of-life scenarios or requiring critical rehabilitative services. Desperation prompted some reviewers to seek alternatives urgently elsewhere—a clear indicator that this facility may not meet expectations warranted by its advertised capabilities or industry standards overall.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (4 miles away) Los Angeles International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.Grand Valley Health Care Center is an assisted living community located in Van Nuys, CA. Our center offers a wide range of amenities to ensure the comfort and enjoyment of our residents.
For those looking to enhance their appearance, we have a beauty salon on-site. Residents can also relax and enjoy their favorite shows with cable or satellite TV in their fully furnished rooms. We provide community-operated transportation for convenience and easy access to nearby destinations.
Our computer center allows residents to stay connected and engaged with technology. It also provides opportunities for learning and keeping up with the latest trends.
Meals are served in our dining room, which offers restaurant-style dining. Special dietary needs are accommodated, ensuring that all residents receive proper nutrition. Guests are welcome to join our residents during mealtime as well.
We understand the importance of physical fitness, which is why we have a fitness room where residents can exercise and stay active. For entertainment purposes, we offer a gaming room where residents can engage in fun activities with friends or family members.
Our outdoor space includes a garden where residents can relax and enjoy nature. Resident parking is available for those who own vehicles.
We prioritize the cleanliness of our facility by providing housekeeping services to maintain a comfortable living environment. Each room has its own private bathroom for personal convenience.
To ensure the safety of our residents, we have a security gate in place. Our small library provides reading materials for intellectual stimulation, while our spa promotes relaxation and rejuvenation.
We offer telephone services for easy communication with loved ones, as well as non-medical transportation arrangements for various needs including doctors' appointments.
The wellness center is designed to address the overall well-being of each resident, providing support and resources for mental wellness.
In terms of care services, we have 24-hour call systems and supervision to attend to any emergencies or concerns promptly. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer diabetes diets, meal preparation and service, medication management, and special dietary restrictions.
Residents can enjoy a variety of activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
We understand the importance of language diversity and offer services in Spanish and Tagalog.
Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
At Grand Valley Health Care Center in Van Nuys, CA, we strive to provide a comfortable and enriching living environment for all our residents.
Located in Van Nuys, California, this neighborhood offers a variety of amenities that cater to senior living needs. With multiple pharmacies such as Walgreens and CVS nearby, accessing medications and healthcare services is convenient. For medical emergencies, Kaiser Permanente Emergency is just 1.2 miles away. In terms of outdoor recreation, there are several parks within a few miles' radius including Lake Balboa Park and Coldwater Canyon Park for leisurely walks or picnics. The area also features a range of dining options from fast food chains like McDonald's to local Mexican grill restaurants like La Corona Mexican Grill. Transportation options are easily accessible with the Van Nuys FlyAway Bus Terminal and North Hollywood Metro Station nearby for travel convenience. Additionally, there are places of worship such as Immanuel Bible Church and entertainment venues like Regal Sherman Oaks Galleria for social activities. Overall, this neighborhood provides a blend of essential services and recreational facilities suitable for senior residents seeking a comfortable and active lifestyle in Van Nuys.
Grand Valley Health Care Center is located at 13524 Sherman Way, Van Nuys, CA 91405 in Los Angeles County, California
Grand Valley Health Care Center on seniors.fyi includes 6 photos including images showing nursing home, interior, outdoors, wheelchair, dining, healthcare, and more.
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