Santa Monica Conv Center II

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Santa Monica Conv Center II

2250 29Th Street, Santa Monica, CA 90405

For more information about senior living options: (844) 490-3973

2.9 from 12 reviews
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Skilled Nursing Facility

Overall Review of Santa Monica Conv Center II

Pros

  • pro The facility is described as a small, pretty, clean, secured nursing home.
  • pro The staff is nice and tries to accommodate the residents' needs.
  • pro They are able to make him as comfortable as possible.
  • pro There is much light in the center, which the mother has always loved.
  • pro The food is good (noting it is well ground for the toothless mom).
  • pro The nurses are very sweet to her.
  • pro Santa Monica Convalescent Center has definitely been the best among convalescent centers encountered.

Cons

  • pro The facility is described as the worst SNF in greater Los Angeles and even as a "cesspool" run by cheap investors.
  • pro Patient clothes were lost and transport to the doctor's office was canceled and rescheduled.
  • pro Charts allegedly were switched, causing medications to be given to the wrong patient (including blood thinners).
  • pro There was no empathy or information provided when a family member died, making the communication abrupt and insensitive.
  • pro A patient was found in soiled clothes, in a room with a deceased patient and eight other patients, with no staff present to provide care.
  • pro Basic care was allegedly neglected (e.g., not bathing, not changing clothes, not responding to calls).
  • pro The family removed their relative and filed police reports, pursuing potential legal action (toxicology, etc.).

Review

Across a cluster of skilled-nursing facilities in the greater Los Angeles area, a spectrum of experiences emerges from families who entrusted loved ones to care. On one end are accounts that read like urgent warnings: a facility described as the worst of its kind, a place where basic respect, clean clothes, timely transport, and clear communication seem routinely missing. The same set of reviews also includes glimmers of more favorable impressions, suggesting that the quality of care can feel inconsistent and deeply personal to each patient's situation. Taken together, the narratives form a portrait of a system that can feel both hopeful and perilous, depending on when and where you encounter it.

The most jarring and detailed accusation centers on a single, devastating incident dated July 30, 2022. A mother-in-law with Alzheimer's who had previously battled Covid was admitted to the facility for a five-day stay. Within minutes of the news that she had died, another call redirected the family to move the body. The sequence left family members reeling with shock, and the tone of communication was described as devoid of empathy or dependable information about how and when the death occurred. The family then discovered what they describe as a chaotic administrative failure: a nurse allegedly admitted that charts were switched, which led to a disastrous mix-up of medications between the deceased patient and the mother-in-law. One of the mixed medications cited was a blood thinner, a detail that underscored the severity of the concerns about patient safety. The front desk and nursing staff were questioned about these discrepancies, and the family says they were met with confusion rather than clarity.

The alleged negligence did not stop at the medication mix-up. The family reports a scene of active neglect: the mother-in-law was found wearing clothes that were soiled, left in a room with a deceased patient and eight other patients, and without staff present to provide care. In the wake of these conditions, the family decided to remove their relative from the facility and pursue further action, including notifying the police and seeking toxicology testing to understand any other potential harms. The emotional toll was described as profound - an erosion of trust in what families rely on to safeguard vulnerable loved ones during their most frail moments. The rhetoric used - phrases like "you have taken away that trust" and references to severe emotional distress - captures the sense of betrayal felt by those who expected dignity, safety, and accountability.

Amid these painful revelations, one cannot help but notice the stark contrast in how some other families describe experiences with the same broad category of facilities. A number of reviews offer praise: the facility is described as small, secure, and relatively clean, with friendly staff who attempt to accommodate the needs of patients with dementia or other conditions. One reviewer describes a scene of a "small but pretty clean secured nursing home facility," where the staff are "nice and tries to accommodate" a relative who needs assistance with medications and daily routines. Another account emphasizes a garden and a positive atmosphere, even as the same person acknowledges that the resident has complex medical needs, including dementia and blood clots. In these voices, care can feel attentive, personalized, and supportive, with family members expressing gratitude for helpful nurses and the patients' comfort when staff respond to requests for baths, meals, or basic attention.

Even stronger endorsements appear in other entries, where a different family member attributes significant value to specific staff and clinicians. One reviewer singles out the Santa Monica Convalescent Center as "the best" among many facilities they have encountered, crediting a physician who helped secure admission for their mother and praising the sense of light in the center, the quality of the food for a toothless relative, and the kindness of the nurses. The sentiment here is of a place that can offer real warmth, effective care, and a sense of stability for families navigating the complexities of aging, chronic illness, and post-acute recovery. These reflections remind readers that even within a single facility, experiences can diverge dramatically, influenced by individual staff, shifts, patient needs, and perhaps uncontrollable moments.

Taken together, the threads of these reviews reveal a facility landscape where experiences are not monolithic. Some stories narrate a breakdown in the most fundamental aspects of care - accurate charting, proper medication administration, timely communication, respectful treatment of the deceased and living patients, and compassionate staff presence. Others illuminate moments of competence, kindness, and patient-centered attention that restore faith for families and patients alike. The juxtaposition can feel jarring: a place that can be both a source of deep heartbreak and a refuge of genuine support, depending on the day, the unit, and the people involved.

The overarching tension here is clear: families depend on long-term care facilities to protect life and dignity at moments when patients are most vulnerable. When that trust is compromised by alleged charting errors, medication swaps, or neglectful conditions, the consequences are not merely administrative; they are deeply personal and potentially dangerous. Reports of such failures are inevitably distressing and can catalyze investigations, lawsuits, and calls for systemic changes that target staff training, communication protocols, nursing ratios, and the handling of sensitive information across care teams. Yet the existence of equally positive testimonies also points to a real variability in quality and experience, suggesting that improvements in one facility may not be universal across the same network or region.

For families weighing a decision about care, the compiled narratives underscore the importance of diligence, transparency, and ongoing oversight. Prospective clients and their loved ones may wish to verify the specific unit and caregivers involved, request detailed care plans, and insist on clear, empathetic communication from administrative leadership. They may also consider seeking corroboration from multiple sources, and, in cases of suspected harm, engage with local authorities or patient advocacy resources to ensure rigorous follow-through. In the end, these reviews collectively tell a story of care that can be extraordinary in its capacity to comfort and sustain, yet can falter in ways that have lasting emotional and practical consequences for families who place their trust - and the lives of their loved ones - in the hands of a convalescent center.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (6 miles away) Los Angeles International (6 miles away)
  • Burbank-Glendale-Pasadena (13 miles away) Burbank-Glendale-Pasadena (13 miles away)
  • Long Beach (Daugherty) (23 miles away) Long Beach (Daugherty) (23 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Santa Monica Conv Center II in Santa Monica, CA is an assisted living community that offers a range of amenities and care services to ensure residents' comfort and well-being. The community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Each apartment also includes a kitchenette for convenience.

Care services at Santa Monica Conv Center II include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management to ensure the residents take their medications properly. A mental wellness program is available to support residents' emotional well-being.

Nutrition is an essential part of the community's offerings, with specialized diet options available to accommodate residents with diabetes or special dietary restrictions. Meal preparation and service are provided to ensure residents have access to healthy and delicious food.

Residents can enjoy various activities within the community, such as resident-run activities and scheduled daily activities organized by the staff. These activities foster social interaction, engagement, and overall well-being among the residents.

The location of Santa Monica Conv Center II is advantageous as it offers proximity to several amenities nearby. There are 11 cafes, 12 parks, 26 pharmacies, 2 physicians' offices, 45 restaurants, 1 place of worship, 1 theater, and 2 hospitals located conveniently close by. This allows residents to easily access additional services or enjoy recreational opportunities outside of the community.

Overall, Santa Monica Conv Center II provides a comfortable and supportive environment for seniors requiring assisted living services with a variety of amenities and care services to meet their individual needs.

Nearby Places of Interest

Cafes

  • Starbucks (0.1 miles)
  • Starbucks (0.4 miles)
  • Chocolate Bash (2 miles)
  • Gjusta (2.2 miles)
  • The Rose Cafe & Market (2.2 miles)
  • Intelligentsia Coffee (2.3 miles)
  • Great White (2.6 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Rite Aid (1.7 miles)
  • Rite Aid (1.7 miles)

Restaurants

  • Santa Monica Brew Works (1 miles)
  • Erewhon Market (1.3 miles)
  • Tartine Santa Monica (1.4 miles)
  • McDonald's (1.5 miles)
  • Bodega Wine Bar (1.8 miles)
  • Bay Cities (1.8 miles)
  • Superba Food + Bread (1.9 miles)

Parks

  • Penmar Recreation Center (1.2 miles)
  • DOG PPL - Dog Park, Bar, Cafe & Lounge (2.1 miles)
  • Westwood Park (2.2 miles)
  • Ocean View Park (2.2 miles)
  • Santa Monica State Beach (2.2 miles)
  • South Beach Park (2.3 miles)
  • Palisades Park (2.4 miles)

Hospitals

  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (1.5 miles)
  • Kaiser Permanente West Los Angeles Medical Center (4.9 miles)

Physicians

  • Kaiser Permanente Culver Marina Medical Offices (2.8 miles)
  • UCLA Stein Eye Institute Westwood (2.9 miles)

Places of Worship

  • King Fahad Mosque (3 miles)

Theaters

  • AMC Century City 15 (3.3 miles)

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