Santa Monica Conv Center I
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2828 Pico Boulevard, Santa Monica, CA 90405
For more information about senior living options: (844) 490-3973
A small but pretty clean, secured nursing home facility. The staff is nice and tries to accommodate residents' needs. The staff can make residents as comfortable as possible. The Santa Monica Convalescent Center has definitely been the best. There is much light in the center, the food is good, and the nurses are very sweet to residents. Everyone is very nice.
The reviewer stated this facility was the worst among 15 SNFs visited in the greater Los Angeles area. They suggested the place should be closed down and turned into a 7/11 gas station. They alleged patients' clothes were lost and transportation to doctor appointments was canceled and rescheduled. They claimed charts were swapped, causing medication mix-ups between residents. They asserted medications were swapped between the mother-in-law and the deceased patient, including a blood thinner. They described negligence in quality of care and a lack of empathy when the mother-in-law died. They stated they reported the incident to the police and would pursue further legal action. They warned others not to send loved ones there, alleging the facility was run by cheap investors and describing it as a run-down cesspool.The collection of accounts paints a troubling portrait of care at a Los Angeles area convalescent facility, mixing sharply negative experiences with a few more neutral or even positive notes from other centers in the region. The overarching thread is a sense of distress and distrust centered on patient safety, dignity, and clear communication - culminating in a highly upsetting event in 2022 and years of ongoing concerns about everyday care practices.
A central, and particularly devastating, incident is described as having occurred on July 30, 2022. The family says their mother-in-law, who had Alzheimer's and had contracted Covid, had been in the facility for five days. On the fifth day, they were informed by the front desk that she had died. Within about ten minutes, they received a second call telling them that they needed to move the body. The family describes this exchange as devoid of empathy and lacking any explanation about how the death happened, how long the patient had been dead, or any details about the situation. The emotional impact on the wife and sisters was described as devastating and shocking, with long-lasting distress from the abrupt and impersonal way the information was conveyed.
As the family engaged with staff, they say a cascade of troubling revelations followed. Their sister-in-law, who came to see what they believed was her mother, discovered that the person in the room was not her mother but another patient. It emerged that charts had allegedly been switched, leading to the erroneous patient identification. The family asserts that the medication administration was also swapped between the two patients, with one of the swapped medications being a blood thinner. The alleged chart mix-up, combined with the medication errors, is presented as evidence of negligence in care and medication management, raising serious questions about the facility's patient safety protocols and oversight.
Further troubling details concern the day-to-day care and the environment. The family reports finding their mother-in-law in clothes that were completely soiled, left in a room with a deceased patient and eight other patients, and without staff present to provide basic care. This image of neglected hygiene and delayed attention to needs starkly contrasts with what families typically expect from a respectful care setting. The combination of an apparently high patient load, insufficient staffing, and gaps in supervision is described as a core problem that contributed to "negligence in the quality of care," in addition to the immediate medical concerns.
In the wake of these events, the family says they removed their mother-in-law from the facility and filed reports with authorities. They indicate they reported the incident to the police and sought further legal guidance, including a toxicology investigation. The emotional burden of the experience - fear, grief, and a sense that their loved one's care had been compromised - colored their perception of the facility and prompted a broader condemnation. One recurring theme is a call to action for change, with the family and others expressing alarm that others could suffer similar mistreatment if the facility continued operating in its current state.
The collection of reviews also includes a stark contrast: within the same body of statements, there are positive mentions of other convalescent centers in the broader area. Some reviewers describe centers as small, clean, secured, and staffed by people who are attentive to residents' needs. In particular, one account praises Santa Monica Convalescent Center for being well-lit, offering good food, and employing nurses who are kind, with a doctor who helped place a relative there. This perspective highlights that experiences can vary significantly between facilities in the same geographic region, with some centers earning praise for their environment, meals, and compassionate care.
Overall, the text presents a sobering narrative about the importance of vigilant oversight in elder care. The most vivid, persistent claims concern a severe incident of misidentification and medication mishandling, coupled with inadequate communication and a lack of visible empathy during a family crisis. While there are mentions of other centers delivering positive experiences, the central impression is that this particular facility has faced serious questions about patient safety and the quality of daily care. The comments together reflect a broader plea from families: to protect vulnerable loved ones, demand transparent information, and ensure that care settings uphold dignity, safety, and respect at every stage.
41 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (6 miles away) Burbank-Glendale-Pasadena (13 miles away) Long Beach (Daugherty) (23 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Santa Monica Conv Center I in Santa Monica, CA is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for its residents. The community provides a range of amenities to ensure that every resident's needs are met.
The apartments are equipped with cable or satellite TV, ensuring that residents can enjoy their favorite shows and stay connected to the world. A dining room is available for residents to enjoy their meals in a communal setting, promoting social interaction and a sense of community. The kitchenette allows residents to prepare their own snacks or light meals if they prefer.
The community also provides housekeeping services to ensure that residents' living spaces are always clean and tidy. Move-in coordination is offered to make the transition into the community as seamless as possible for new residents. Outdoor space and gardens are available for residents to enjoy fresh air and nature.
Dining at the Santa Monica Conv Center I caters to special dietary restrictions, ensuring that each resident receives nutritious meals that meet their individual needs. Meal preparation and service are provided, taking the stress out of cooking for residents who may need assistance.
Care services at the community include 24-hour supervision to ensure safety and assistance with various activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medication on time.
Mental wellness programs are available to support the emotional well-being of residents, recognizing the importance of mental health in overall wellness. Special dietary restrictions can be accommodated, ensuring that each resident's specific dietary needs are met.
Residents have plenty of options for entertainment and socialization through resident-run activities and scheduled daily activities organized by the staff. The small library allows book lovers to indulge in their love for reading.
In terms of nearby amenities, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians, and hospitals in close proximity to cater to any additional needs or preferences.
Overall, the Santa Monica Conv Center I provides a comfortable and supportive environment for seniors to thrive and enjoy their golden years.
Santa Monica Conv Center I is located at 2828 Pico Boulevard, Santa Monica, CA 90405 in Los Angeles County, California
Santa Monica Conv Center I on seniors.fyi includes 3 photos including images showing architecture, outdoor, palm trees, landscaping, urban, fitness, dining, interior, and more.
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