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South Coast Global Medical Center in Santa Ana, CA

South Coast Global Medical Center is a nursing home community in Santa Ana, CA.

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South Coast Global Medical Center in Santa Ana, CA

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  • Interior

    A colorful hallway decorated with a welcoming mural featuring castles and playful scenes, designed to create a friendly atmosphere.

  • Building

    Entrance of a medical facility showcasing modern architecture.

  • Bedroom

    A hospital room featuring two beds with patients and medical equipment.

  • Landscaping

    Entrance of a community hospital with flags and landscaping.

  • Lighting

    A view down a well-lit corridor with wooden flooring.

  • Garden

    A vibrant display of purple flowers in a garden setting, framed by a decorative fence.

  • Entrance

    A healthcare facility entrance with a clear blue sky above.

  • Seating Area

    An empty hospital waiting room with blue chairs and a television mounted on the wall.

  • Lobby

    A spacious waiting area in a healthcare facility with reception desks and seating.

  • Office

    A commercial office building with vehicles parked in front and greenery surrounding the area.

  • Urban

    A group of people gathered for an outdoor event in the city.

  • Wheelchair

    A hospital patient room equipped with a bed, medical devices, and an IV stand.

2701 South Bristol Street, Santa Ana, CA 92704

For more information about senior living options: (866) 208-4318

2.2 from 100 reviews
5 stars
26
4 stars
4
3 stars
2
2 stars
2
1 stars
66

Overall Review of South Coast Global Medical Center

differentiator 5 reviews mention this

OB care gets strong praise

Several families praise delivery and postpartum nursing support.

Multiple reviews describe the labor and delivery experience as attentive and supportive, with nurses and department staff being praised for communication and kindness. Postpartum care also comes up positively, including gentleness and responsiveness to questions. While other parts of the experience draw complaints, these reviews consistently highlight maternity-focused care as a bright spot.

common 18 reviews mention this

Nurses are described as rude

Residents describe frequent rudeness and dismissiveness from staff.

Across reviews, families report negative interactions with nursing staff, including being spoken to rudely, mocked, or ignored when help is needed. Some describe nurses taking long periods to respond to calls, while others say bedside concern was lacking during painful moments. Even in reviews that include positive care, rude or indifferent staff behavior is still a recurring concern.

caveat 14 reviews mention this

Pain management complaints are common

Many reviewers say pain was not managed well.

Several reviews complain that patients were left in pain, did not receive medications when requested, or experienced delays before medication arrived. Some reviews also describe disagreements with medication decisions, including refusals to provide ordered pain relief. These accounts often pair pain concerns with frustration about wait times and limited help after surgery or in the emergency setting.

caveat 11 reviews mention this

Long ER waits frustrate families

Reviewers report long emergency waits and limited updates.

Reviews repeatedly mention waiting for hours in emergency and procedural areas, including cases where patients felt they were not being seen promptly. Some say they waited despite being in pain or seeking urgent help, and a few describe uncertainty about what was happening while they waited. Together, these comments paint a consistent picture of slow throughput and thin communication during urgent visits.

caveat 6 reviews mention this

Cleanliness issues come up often

Some reviews describe unclean rooms and facilities.

A number of reviews mention cleanliness problems, including reports of dirty rooms, unpleasant bathroom conditions, and concerns about hygiene. A few reviewers connect the environment to broader worries about care quality and attention to patients. While there are also positive notes about cleanliness in some stays, complaints about the facility condition appear often enough to stand out.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 46 resident community capacity 46 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Wayne Orange Co (3 miles away) John Wayne Orange Co (3 miles away)
  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.6 miles)
  • Super Clinik (0.8 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)
  • The Clinic Patients Association (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)

Restaurants

  • In-N-Out Burger (0.7 miles)
  • Din Tai Fung (1.4 miles)
  • Boudin SF (1.4 miles)
  • The Capital Grille (1.5 miles)
  • McDonald's (2.4 miles)
  • In-N-Out Burger (2.6 miles)
  • Raising Cane's Chicken Fingers (2.6 miles)

Cafes

  • Nespresso Boutique at Bloomingdale's (1.5 miles)
  • Diamond Jamboree Shopping Center (3.3 miles)
  • Kean Coffee (4.3 miles)
  • Starbucks (5.1 miles)
  • MoonGoat Coffee Roasters (5.2 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)

Transportation

  • Terminal A (2.5 miles)
  • John Wayne Airport (SNA) (2.6 miles)
  • Artic (6.4 miles)

Parks

  • Mile Square Regional Park (3 miles)
  • Plaza Park (4.6 miles)
  • William R. Mason Regional Park (4.9 miles)
  • Tustin Sports Park (6 miles)
  • Huntington Central Park (6 miles)
  • Ashwood Park (6 miles)
  • Bonita Canyon Park (6.1 miles)

Theaters

  • Amc Tustin 14 At The District (3.4 miles)
  • AMC Movie Theater (5 miles)
  • Century Huntington Beach And Xd (6.4 miles)

Physicians

  • Hoag Tustin Legacy (4 miles)
  • Hoag Medical Group (4 miles)
  • Cardiology Specialists of Orange County (4 miles)
  • Kaiser Permenente Tustin Medical Offices (4.8 miles)
  • The 200 Building (5.4 miles)
  • Coastal Kids (6 miles)
  • Newport Heart North (6.2 miles)

Hospitals

  • Choc (4.9 miles)
  • Hoag Hospital Newport Beach (6.5 miles)

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