French Park Care Center

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  • Interior

    A long, well-lit hospital corridor with handrails and framed pictures on the walls.

  • Outdoors

    A nursing home building with a sign reading 'French Park Care Center', surrounded by well-maintained landscaping.

  • Building

    A building entrance with an awning, surrounded by lush landscaping and palm trees on a sunny day.

  • Architecture

    A modern residential building with a well-maintained lawn and pathway under a clear blue sky.

  • Trees

    A peaceful outdoor area with chairs and a gazebo, surrounded by trees and adjacent to a building on a sunny day.

  • Exercise Equipment

    A spacious gym with various fitness equipment, wooden floors, and large mirrors.

French Park Care Center

600 East Washington Avenue, Santa Ana, CA 92701

For more information about senior living options: (844) 490-3973

2 from 4 reviews
5 stars
0
4 stars
1
3 stars
0
2 stars
1
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The admissions team and the Director of Customer Service are highly appreciated for their support and compassion towards families.
  • pro Many staff members, including CNAs and nurses, are praised for their caring attitude and dedication to patients.
  • pro The rehabilitation exercise area is well-received by families of patients recovering from medical issues.
  • pro The grounds of French Park Care Center are described as gorgeous, contributing to a positive atmosphere.
  • pro Residents enjoy engaging activities like Bingo, which adds to the sense of community within the facility.

Cons

  • pro The facility is described as unprofessional and deceptive, with shortcomings allegedly attributed to COVID-19 rather than genuine care.
  • pro There are serious concerns about medication protocols, including patients being found with multiple medication patches, indicating overmedication and potential danger.
  • pro Staff reportedly lack follow-through on safety measures, like the promise to provide a bed alarm that was not fulfilled.
  • pro Communication between staff and family members is severely lacking, leaving families uninformed about important medical procedures or changes in care.
  • pro The nursing home appears understaffed, leading to overwhelmed employees and inadequate patient care.
  • pro Sanitation standards at the facility are criticized, with patients being found in unsanitary conditions for extended periods.
  • pro Residents have experienced falls without timely assistance from staff when help was urgently needed.

Review

The French Park Care Center has recently garnered mixed reviews from families of residents, with a notable number expressing deep concerns regarding the overall professionalism, communication, and safety protocols within the facility. Many of these reviews suggest that although some staff members show genuine care and compassion for their patients, systemic issues in management and procedures significantly tarnish the quality of care provided.

One recurrent theme among reviewers is the lack of effective communication between the facility staff and families. A reviewer revealed that they had to advocate vigorously for their loved one’s transfer out of the center, suggesting that this difficulty was influenced by financial motives tied to COVID-19 reimbursements. They noted being advised by someone “with inside information” about having to "fight" to get their mother transferred, implying that facilities may prioritize financial incentives over patient welfare. This claim resonates with another reviewer's concern about inadequate follow-through on safety measures promised by the staff.

While many express admiration for certain team members—like CNAs and nurses who reportedly display kindness—the underlying frustrations stem from systemic deficiencies in medication management and fall prevention protocols. One family described their mother being found with three medication patches affixed simultaneously, raising significant health concerns about overmedication. Furthermore, there were alarming incidents involving falls where inadequate safety measures resulted in injuries requiring staples for lacerations sustained during falls. The lack of responsiveness concerning requests for bed alarms—a crucial tool for alerting staff when residents attempt to get up unattended—underscore a troubling trend of negligence.

Despite genuine warmth displayed by various staff members—including admissions teams and some nursing personnel—the narratives painted by family members indicate a workforce stretched too thin amid high demands and low resources. Reports mention delays in routine care processes such as medication administration; morning medications should be delivered timely but often appeared to be administered late—an oversight that could have dire implications for residents’ health. Families voiced concern over staffing shortages leading to unmanageable workloads for caregivers who appear overwhelmed yet strive to provide compassionate care.

The experiences shared highlight an apparent disconnect between sincere intentions from individual caregivers and broader institutional failings related to protocol adherence and care consistency. When one reviewer sought clarification about an x-ray procedure performed on their mother without prior notification or explanation, it illustrated how neglecting lines of communication can further compromise peace of mind for families already dealing with complex emotional challenges associated with elderly care.

While some positive aspects were noted—the beautiful grounds and recreational activities like Bingo—these moments of joy seem overshadowed by persistent operational flaws within French Park Care Center's practices. Families are left feeling anxious not just about daily interactions but also about fundamental patient safety concerns that should take precedence in any caregiving environment.

In summary, while specific staff members earn glowing praises from families grappling with difficult situations, overarching managerial inadequacies create a concerning climate at French Park Care Center, deserving critical attention before more serious consequences arise. Reviews reflect a poignant call for improved safety measures, better communication strategies amongst caregivers and families alike, as well as more robust staffing solutions aimed at alleviating burdens felt across the board—ultimately ensuring that all residents receive dignified care consistent with their needs.

Features

Housing

  • 202 resident community capacity 202 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (6 miles away) John Wayne Orange Co (6 miles away)
  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The French Park Care Center in Santa Ana, CA is a vibrant and welcoming assisted living community that provides a wide range of amenities and care services to its residents.

Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, as well as access to a computer center for staying connected with loved ones. Delicious meals are served in the dining room, with restaurant-style dining options available. For relaxation and leisure activities, there is a gaming room, small library, and outdoor space where residents can enjoy the beautiful garden.

Care services are available round-the-clock, with a 24-hour call system and supervision to ensure residents' safety and wellbeing. The compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to help residents maintain their health. Special dietary restrictions are accommodated to meet individual needs.

The French Park Care Center offers various amenities and services to enhance residents' quality of life. Transportation arrangement is provided for non-medical purposes such as shopping or social outings. Scheduled transportation to doctor appointments is also available for added convenience. A wellness center is on-site for residents to maintain their physical fitness.

For entertainment and engagement, there are concierge services available to assist residents in planning day trips or participating in resident-run activities. Fitness programs catered to different levels of abilities are regularly scheduled, promoting an active lifestyle among residents. There are also nearby cafes, parks, pharmacies, restaurants, theaters, physicians' offices and hospitals so that residents have access to essential services within close proximity.

Overall, the French Park Care Center offers a supportive and inclusive community where seniors can enjoy comfortable accommodations with numerous amenities while receiving personalized care from dedicated staff members.

Nearby Places of Interest

Located in Santa Ana, California, this area offers convenient access to essential amenities such as pharmacies, physicians, hospitals, cafes, theaters, restaurants, transportation options, and parks. With multiple CVS and Walgreens pharmacies nearby, as well as reputable medical facilities like Cardiology Specialists of Orange County and Hoag Tustin Legacy hospital, residents can easily access healthcare services. The variety of dining options ranging from fast food to upscale eateries cater to diverse tastes. Transportation facilities include rental car services and Disneyland monorail stations for easy travel. Nearby parks like Tustin Sports Park and Mile Square Regional Park provide opportunities for outdoor recreation and relaxation. Overall, this area offers a well-rounded environment with a mix of conveniences suitable for senior living.

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.7 miles)

Physicians

  • Cardiology Specialists of Orange County (1.6 miles)
  • The 200 Building (2.9 miles)
  • Hoag Tustin Legacy (3.9 miles)
  • Hoag Medical Group (3.9 miles)
  • Kaiser Permenente Tustin Medical Offices (4.1 miles)

Hospitals

  • Choc (1.8 miles)

Cafes

  • Kean Coffee (2.6 miles)
  • Starbucks (2.7 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.7 miles)
  • Starbucks (4.8 miles)
  • Nespresso Boutique at Bloomingdale's (4.8 miles)
  • Hollywood Land (4.8 miles)

Theaters

  • AMC Movie Theater (2.6 miles)
  • Century Theatres (3.8 miles)
  • Amc Tustin 14 At The District (4.4 miles)

Restaurants

  • Golden Road Brewing (3.1 miles)
  • McDonald's (3.6 miles)
  • In-N-Out Burger (4 miles)
  • McDonald's (4 miles)
  • Von Karman Plaza (4.2 miles)
  • In-N-Out Burger (4.5 miles)
  • Mendocino Farms (4.6 miles)

Transportation

  • Artic (3.4 miles)
  • Hertz Rent A Car (4.3 miles)
  • Drr Tomorrowland Station (5 miles)
  • Disneyland Monorail (5.1 miles)
  • DLRR New Orleans Station (5.2 miles)
  • Terminal A (5.2 miles)
  • Disneyland Monorail - Downtown Disney District Station (5.2 miles)

Parks

  • Tustin Sports Park (4.7 miles)
  • Mile Square Regional Park (5 miles)
  • Peters Canyon (5.2 miles)
  • Plaza Park (5.4 miles)
  • Steve Ambriz Memorial Park (5.7 miles)

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