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Country Villa Plaza Convalescent Center in Santa Ana, CA

Country Villa Plaza Convalescent Center is a nursing home community in Santa Ana, CA.

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Country Villa Plaza Convalescent Center in Santa Ana, CA

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  • Interior

    A quiet and empty hallway with blue walls and wooden flooring, illuminated by overhead lights.
  • Decor

    A well-lit office space featuring modern furniture and decorative elements.
  • Building

    A modern architectural building featuring palm trees and an American flag in a sunny environment.
  • Trees

    A vintage black and white photograph capturing an urban landscape with a historic car parked on the roadside.
  • Landscaping

    A well-maintained property featuring a vibrant garden and a modern architectural design.
  • Lighting

    A view of a hospital hallway with light-colored flooring and walls.
  • Outdoor

    A sunny residential street featuring palm trees, a well-kept lawn, and an American flag.
  • Palm Trees

    A vibrant display of the United States flag set against a sunny backdrop with palm trees in a residential area.
  • Hallway

    A well-lit hospital hallway with medical equipment.

1209 Hemlock Way, Santa Ana, CA 92707

For more information about senior living options: (866) 208-4318

2.7 from 45 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
3
1 stars
22

Country Villa Plaza Convalescent Center Costs & Pricing

Country Villa Plaza Convalescent Center's monthly costs reflect a competitive pricing structure against the backdrop of Orange County and California as a whole. For individuals seeking semi-private accommodations, the cost is $3,872, slightly above the county average of $3,431 but higher than the state average of $3,333. Those opting for private rooms will find the center's rate of $4,646 aligns closely with Orange County's $4,104 yet surpasses the statewide average of $3,939. Additionally, studio units at Country Villa Plaza are priced at $5,033, which exceeds both the county's average of $4,313 and California's average of $4,145. Overall, while Country Villa Plaza's rates may be higher in some categories compared to local and state averages, they reflect a commitment to quality care in an area known for its elevated living expenses.

Floor plansCountry Villa Plaza Convalescent CenterOrange CountyCalifornia
Semi-Private$3,872$3,431$3,333
Private$4,646$4,104$3,939
Studio$5,033$4,313$4,145

Overall Review of Country Villa Plaza Convalescent Center

caveat 9 reviews mention this

Communication and phone access problems

Residents and families report frequent difficulty reaching staff by phone.

Several reviews say the facility would not answer calls, would hang up, or left family waiting on hold with no response. Others describe needing to call many times to get updates or to address issues, and still not receiving timely answers. Even when a reviewer mentions a nurse who called back as promised, the overall theme is that phone communication can be unreliable.

caveat 9 reviews mention this

Staffing and help delays

Multiple residents describe delays getting needed assistance.

Reviews repeatedly point to insufficient staffing or slow responses when help is requested. Some residents or families describe waiting for care needs like bathroom assistance, medication, or follow-up support, and several reviews link these problems to being understaffed or busy. A few reviews also describe serious care breakdowns where patients were not receiving required help or treatments as expected.

caveat 6 reviews mention this

Cleanliness and odor concerns

Some reviews raise concerns about cleanliness and unpleasant odors.

A number of reviews mention dirty conditions, including urine-related issues, feces odors, or roach infestation. Other reviews describe rooms that were not cleaned before a new arrival and note problems like soiling or missed hygiene needs. A smaller set of reviews praise cleanliness and cite a clean facility, but negative cleanliness reports appear often enough to be a recurring concern.

common 12 reviews mention this

Direct-care staff are praised

Direct-care staff receive consistent praise for kindness and professionalism.

Many reviews describe the CNAs and nurses as caring, supportive, and attentive to residents’ needs. Some reviewers specifically call out individual staff members for listening, taking time to help, or maintaining a clean environment. At the same time, other reviews express frustration with professional staff like case managers or with getting timely responses, which suggests experiences can vary by role.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 145 resident community capacity 145 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Wayne Orange Co (3 miles away) John Wayne Orange Co (3 miles away)
  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.6 miles)
  • Super Clinik (0.8 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1 miles)
  • The Clinic Patients Association (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)

Restaurants

  • In-N-Out Burger (0.7 miles)
  • Din Tai Fung (1.3 miles)
  • Boudin SF (1.3 miles)
  • The Capital Grille (1.4 miles)
  • McDonald's (2.3 miles)
  • In-N-Out Burger (2.6 miles)
  • Gulliver's Restaurant (2.6 miles)

Cafes

  • Nespresso Boutique at Bloomingdale's (1.5 miles)
  • Diamond Jamboree Shopping Center (3.3 miles)
  • Kean Coffee (4.3 miles)
  • Starbucks (5 miles)
  • MoonGoat Coffee Roasters (5.2 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)

Transportation

  • Terminal A (2.5 miles)
  • John Wayne Airport (SNA) (2.5 miles)
  • Artic (6.5 miles)

Parks

  • Mile Square Regional Park (3.1 miles)
  • Plaza Park (4.5 miles)
  • William R. Mason Regional Park (4.8 miles)
  • Ashwood Park (5.9 miles)
  • Tustin Sports Park (6 miles)
  • Huntington Central Park (6 miles)
  • Bonita Canyon Park (6 miles)

Theaters

  • Amc Tustin 14 At The District (3.3 miles)
  • AMC Movie Theater (5.1 miles)
  • Century Huntington Beach And Xd (6.4 miles)

Physicians

  • Hoag Tustin Legacy (3.9 miles)
  • Hoag Medical Group (3.9 miles)
  • Cardiology Specialists of Orange County (4 miles)
  • Kaiser Permenente Tustin Medical Offices (4.8 miles)
  • The 200 Building (5.4 miles)
  • Coastal Kids (6 miles)
  • Newport Heart North (6.2 miles)

Hospitals

  • Choc (5 miles)
  • Hoag Hospital Newport Beach (6.4 miles)

Frequently Asked Questions

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Related Resources

  • fecal incontinenceFecal Incontinence in Older Adults: A Comprehensive Guide

    Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.

  • anticipatory griefRecognizing the Journey: Understanding and Navigating Anticipatory Grief

    Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.

  • adult day careEncouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent

    Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.

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