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Vale Healthcare Center in San Pablo, CA

Vale Healthcare Center is a nursing home community in San Pablo, CA.

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Vale Healthcare Center in San Pablo, CA

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Vale Healthcare Center Vale Healthcare Center Vale Healthcare Center

13484 San Pablo Avenue, San Pablo, CA 94806

For more information about senior living options: (866) 208-4318

2.7 from 33 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
3
1 stars
16

Overall Review of Vale Healthcare Center

common 8 reviews mention this

Staff support is a bright spot

Families frequently describe staff as caring and supportive during stressful transitions.

Many reviews emphasize that the people working at Vale were compassionate, attentive, and genuinely helpful when families needed guidance. Several residents or families specifically call out supportive communication and feeling reassured during the move-in or recovery period. Even among critical reviews, a few acknowledge that some staff members and doctors were nice.

caveat 4 reviews mention this

Social work and discharge access

A recurring complaint is difficulty reaching social workers and getting timely help.

Multiple reviewers say social workers are hard to reach and that follow-up is slow when discharge or answers are needed. Others describe families struggling to get responses through calls and emails, with delays stretching over weeks. Some reviews also describe reception and nursing as not being responsive when attempts are made to contact the team.

caveat 5 reviews mention this

Food quality draws mixed feedback

Food quality is a frequent concern, though a few reviews report improvements.

Several reviews criticize meals as unappetizing or poorly prepared, including complaints about specific dietary handling. Others say the food was better after changes at the facility, or that staff helped them manage a diet while staying. One reviewer also notes food was lacking overall but describes the team as helpful with diet needs.

caveat 4 reviews mention this

Medication and hands-on care concerns

Some reviews raise concerns about timely medication and day-to-day care.

A number of critical reviews describe problems with how care was handled, including medication timing and communication around treatment. Others report major concerns with outcomes or the pace of therapy and assistance, such as delays in getting patients out of bed or helping with mobility needs. In at least one review, a family member also describes medication being given late or not consistently.

common 2 reviews mention this

Facility cleanliness gets called out

Cleanliness comes up in reviews, with both praise and requests for improvement.

One review says the facility was well kept along with the patients. Another includes a specific wish for better mopping, suggesting that cleanliness can vary and is noticed by families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 202 resident community capacity 202 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Metropolitan Oakland International (17 miles away) Metropolitan Oakland International (17 miles away)
  • San Francisco International (23 miles away) San Francisco International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (0.6 miles)
  • Starbucks (2.6 miles)
  • Cafe N!ne (2.8 miles)
  • Starbucks (4 miles)
  • Hal's Office (5 miles)
  • Caffe Strada (7.4 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walgreens (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.5 miles)

Parks

  • Wildcat Canyon Regional Park (0.7 miles)
  • Arlington Park (3.2 miles)
  • Cerrito Vista Park (3.5 miles)
  • Centennial Park (4 miles)
  • Point Isabel Dog Park (4 miles)
  • Central Park (4 miles)
  • Tilden Nature Area (4.7 miles)

Restaurants

  • Andy's Donut Stop (0.9 miles)
  • McDonald's (2.1 miles)
  • Jack In The Box (2.3 miles)
  • In-N-Out Burger (2.7 miles)
  • Fat Apple's Restaurant & Bakery (4.3 miles)
  • McDonald's (5.1 miles)
  • The Habit Burger Grill (5.3 miles)

Hospitals

  • Kaiser Permanente Richmond Medical Center (1.9 miles)

Theaters

  • Century Theatres (2 miles)
  • AMC Bay Street 16 (8.8 miles)
  • Century Larkspur (9.6 miles)

Places of Worship

  • Bridge Ministry (2.9 miles)
  • Unitarian Universalist Church of Berkeley (3.9 miles)
  • St Patrick's Youth Ministry (6.4 miles)
  • Trinity Faith Baptist Church (6.7 miles)

Physicians

  • Stephens M.D & McNamara M.D - Family Practice (3.3 miles)
  • On-Site Health Care Services (3.8 miles)
  • Sutter East Bay Medical Center (4.4 miles)
  • Herculean Babies Pediatrics (5.4 miles)
  • Lin Bertha B MD Bertha Lin (5.4 miles)
  • Kiwi Pediatrics Medical Group (5.4 miles)
  • Compagno John MD (5.5 miles)

Transportation

  • El Cerrito Plaza BART Station (4.2 miles)
  • Emeryville Amtrak (8.3 miles)
  • MacArthur BART Station (9.5 miles)

Frequently Asked Questions

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