Creekside Healthcare Center in San Pablo, CA
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1900 Church Lane, San Pablo, CA 94806
For more information about senior living options: (844) 490-3973
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Creekside Healthcare Center is a great facility with a good staff-to-resident ratio. The staff is friendly and caring toward residents. They offer engaging activities and serve great meals, including hot lunches and breakfasts. The center is clean, inviting, and the rooms are comfortable. They provide 24-hour care and assist with transportation to medical appointments. They support residents with physical therapy and various weekly activities.
The staff started professional but quickly showed a lack of duty, with yelling at night and residents wandering into other residents' rooms. The facility is severely understaffed and patients are ignored, receiving only bare minimum services. Residents scream constantly, and the staff cause some to miss doctor appointments and procedures. Only a couple of staff members were empathetic; the facility allegedly stole money and overcharged for services, while privacy was not protected because calls were placed on speakerphone. A grandmother suffered a stroke and did not receive timely medical attention, and the facility charged for the full month despite concerns. The place is chaotic, with neglectful nurses who have a bad attitude and poor communication; administrators are not present on site. There are reports of abuse and sexual assault connected to the facility, raising calls for it to be shut down. The food is described as horrible, and some staff are accused of not doing their jobs properly.Creekside Healthcare Center in San Pablo, CA is best suited for families seeking a budget-conscious skilled-nursing option that emphasizes social activity and daily programming. The facility shows potential for residents who value a clean environment, approachable staff, and accessible social opportunities - bingo, movie nights, and regular outings to appointments. It can work for seniors who want a place with 24-hour care and on-site services like dental and eye checkups, where the day-to-day rhythm includes organized activities and a reasonable staff presence.
However, those who require consistently reliable safety, highly responsive medical attention, and transparent governance should consider alternatives. Several reports point to chronic understaffing, gaps in attention, and a culture of not always being able to deliver timely care. Residents and families describe missed or delayed medical intervention, disorganization in routine tasks, and a sense that emergencies or urgent needs may not be treated with the urgency expected in skilled nursing. These patterns are not minor irritants - they shape safety, trust, and long-term outcomes.
The strongest positives - the clean, inviting spaces and a friendly, engaged daytime staff - do offset some lifestyle drawbacks. Families note that meals can be varied and palatable, activities are offered, and staff interactions are genuinely kind in many instances. For residents who prioritize social engagement and routine companionship, Creekside delivers meaningful quality-of-life benefits. The ability to arrange transportation to doctor visits and the presence of ongoing activities help maintain independence and mood, at least on good days.
Yet the cons cannot be dismissed or treated as mere annoyances. Understaffing and reported neglect, loud nighttime episodes, and residents wandering into others' rooms create real safety and comfort concerns. Several accounts describe missed doses or skipped medications, poor communication, and inconsistent administration. There are also troubling allegations regarding privacy violations, billing practices, and, in extreme cases, possible harm to residents. Even when some staff are caring and attentive, the system behind daily operations appears fragile enough to undermine trust and steady care.
Prospective families should demand concrete assurances before making a decision. Inspect staffing levels by shift, request recent incident reports, and tour during different times of the day to gauge real-world responsiveness. Inquire about medication workflows, accountability for missed treatments, and how privacy is protected during calls or visits. Ask for transparent billing practices, including itemized charges and any overbilling history. Consider speaking with current residents about safety on evenings and weekends, and verify that a resident's care plan is actively reviewed and updated.
Overall, Creekside represents a mixed proposition: it can be a reasonable choice for residents who value social programming, a clean setting, and responsive staff on certain shifts, provided families stay actively involved and monitor the care closely. For families that prioritize unambiguous safety, consistent medical responsiveness, robust governance, and a steady, respectful environment, alternatives should be actively explored. The decision hinges on whether the perceived quality of life gains can survive the notable concerns around staffing, care consistency, and accountability.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (18 miles away) San Francisco International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. HindiHindi language services are important for seniors in senior living communities because they cater to their cultural and linguistic needs, helping them feel more comfortable and connected. This can enhance communication, socialization, and overall well-being for Hindi-speaking seniors.Creekside Healthcare Center in San Pablo, CA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and fully furnished living environment with private bathrooms and cable or satellite TV in each room.
Residents can enjoy various on-site amenities such as a beauty salon, computer center, gaming room, small library, and fitness room. The community also features outdoor spaces including a garden and spa where residents can relax and unwind. Wi-Fi/high-speed internet is available throughout the facility.
Creekside Healthcare Center offers 24-hour call system and supervision to ensure the safety of its residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications as prescribed.
The community takes special care of residents with diabetes by offering a specialized diet. Special dietary restrictions are also accommodated for other residents who may have specific dietary needs.
Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to facilitate a smooth transition for new residents.
Meals at Creekside Healthcare Center are served restaurant-style in a dining room setting. Special dietary restrictions are taken into consideration when preparing meals.
A variety of activities are offered to keep residents engaged and entertained. Concierge services are available for assistance with planning day trips or resident-run activities. Scheduled daily activities provide opportunities for socialization and mental wellness programs help promote overall well-being.
Hindi is spoken at Creekside Healthcare Center to cater to residents who prefer this language.
The community is conveniently located near several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, providing easy access to essential amenities and healthcare services.
In summary, Creekside Healthcare Center in San Pablo, CA provides a comfortable assisted living environment with a range of amenities and care services to ensure the well-being and satisfaction of its residents.
Creekside Healthcare Center is located at 1900 Church Lane, San Pablo, CA 94806 in Contra Costa County, California
Creekside Healthcare Center on seniors.fyi includes 3 photos including images showing interior, garden, brick wall, landscaping, residential building, outdoors, wheelchair, trees, and more.
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