San Francisco Post Acute

Pros

• The environment at SF Post Acute Care is clean and enriching, and the rehab team is one-of-a-kind, with therapists who work hard and genuinely care for patients.
• SF Post Acute Care is regarded as one of the best skilled nursing facilities in San Francisco, with attentive, individualized care and a recent remodel.
• The staff are friendly and welcoming, and administration builds strong rapport with residents and families.
• The Activities Director, Lee, is among the best in the business, creating fun, engaging activities and keeping residents entertained and safe.
• The remodel added personal TVs with WIFI, reflecting a commitment to patient comfort and care.
• Jerilee, the admissions director, is praised for regular updates and genuine care for residents and families.
• Marilyn is praised for taking excellent care of residents, reflecting compassionate nursing care.
• The facility is described as clean with spotless rooms and common areas, minimizing infection risk.

Cons

• The staff is severely understaffed, and patient care suffers.
• Patients are left unattended for long periods.
• Many patients with behavioral issues pose risks to other residents.
• The food is described as slop.
• Rooms are cramped with no room for even a chair.
• The only positive aspect mentioned is physical therapy, implying overall neglect.
• The neighbor reports illegal early weekend leaf-blowing causing sleep disruption, with no manager response.
• The facility does not clean rooms and leaves beds unchanged, and meals are not served on time or at all.
• The facility appears to favor incompetent patients and seems money-driven.
• The therapy provided is not daily and lasts only 15-20 minutes.

Review

SF Post Acute Care in San Francisco is a facility that draws a wide range of experiences from families and neighbors, illustrating a picture of care that can be deeply meaningful for some and challenging for others. Across several accounts, the rehab program stands out as a major positive force. Families consistently describe the physical, occupational, and speech therapy teams as dedicated, hard-working, and genuinely invested in getting patients back on their feet. One reviewer called the rehab crew "one-of-a-kind," noting that the therapists push patients to improve and hold themselves to high standards of care. The progress stories are real: patients who entered with significant mobility challenges report regaining function and walking with aids like a cane, thanks to attentive, ongoing therapy. In particular, patient and family members repeatedly credit the therapists' expertise for meaningful improvements in mobility and independence, even when other aspects of the stay were not perfect.

The staff who coordinate care beyond the therapy itself also receive high praise. Several reviewers highlight the administrator's leadership and the supportive culture it cultivates across the facility. One account specifically praised the administrator as "top notch," while another named Jerilee, the admissions director, as someone who calls regularly and keeps families updated - an example many families find reassuring during a stressful period. Marilyn, who is recognized as taking excellent care of a patient's family member, is noted for her warmth and attention. The Activities Director, Lee, earns a standout mention as well: described as "one of the best in the business," Lee is praised for arranging engaging activities, keeping residents entertained, and even handling visitor screening with care. The sense of family and communication across staff and administration is repeatedly cited as a strong point when things go well.

The physical environment also emerges as a strength in several reviews. After a recent remodel, the facility is described as clean and well-maintained, with bright improvements such as personal TVs and Wi-Fi access for each patient. Reviewers appreciate the location in the Mission, its proximity to the 280 corridor, and the overall accessibility, even though parking can be limited on site. Families note a generally clean setting with tidy rooms and common areas, which is appreciated given the vulnerability of the resident population and the importance of infection control in a skilled nursing and rehabilitation environment. Activity programming happens daily in shared spaces, and when families visit, they can observe residents enjoying singing, karaoke, and other group events that seem to lift spirits and foster a sense of community.

However, not every review aligns on the same experience, and some accounts describe serious concerns that can't be ignored. A few reviewers report under-staffing or overstretched resources that translate into longer waits for assistance and visible gaps in care. There are mentions of delays or inconsistencies in meals and in-room care, with some patients not being fed on time or at all in certain instances. One reviewer describes a situation where their mother, admitted for physical therapy after a hospital stay, was not able to stay the full length of time expected and faced challenges around visitors and the pace of therapy, suggesting that the promised frequency and duration of therapy sessions did not meet expectations. Another account is more pointed, describing a sense that patients who were viewed as more alert or capable could be overlooked or deprioritized, and that some communications with staff and administration did not resolve concerns promptly. These stories highlight the variability in experiences and the importance of individualized planning and close family involvement.

Amidst the praise and the criticisms, there are also personal, heartfelt tributes from families who describe SFPA as a place where their loved ones received compassionate, attentive care that made a real difference. Several accounts stress the human touch - the way nurses, therapists, and administration work together to create a supportive atmosphere, keep families informed, and celebrate small victories. Some reviewers emphasize that the care felt collaborative, with families active in advocating for their loved ones' needs and in recognizing the staff who went above and beyond. The recurring theme is that SF Post Acute Care can be a beacon of hope and progress for people facing rehabilitation needs, especially when the care plan is tailored, the staff are accessible, and the environment supports healing.

Rounding out the picture are a few practical and situational notes that prospective families may want to consider. The facility's location and infrastructure offer advantages for those who value accessibility and a clean, modern environment, but visitation rules and scheduling flexibility can vary, and some reviewers report friction around who can visit and when. There are also peripheral concerns shared by neighbors and community members that remind readers this is a lived-in space within a busy urban setting: one neighbor related a complaint about early weekday and weekend leaf-blowing by a nearby business, describing how it disrupts sleep and triggers migraines. While this issue is not directly under SFPA's control, it underscores the importance of the broader environment in shaping a patient and family's overall experience. The review notes an impression that management was difficult to reach on this matter, underscoring the value of open, proactive communication with both the facility and the surrounding community.

Taken together, SF Post Acute Care presents a nuanced portrait: a rehabilitation-focused facility with strong, committed staff who often go the extra mile, a clean and updated setting, and a leadership team that many families find trustworthy and responsive. Yet, the stories also reveal real challenges - staffing pressures, consistency of therapy delivery, timeliness of meals and room care, and the need for clear lines of communication - elements that can significantly impact the day-to-day lived experience for patients and their families. For anyone considering SFPA, the message is clear: the care can be excellent and life-changing when the plan is well-coordinated, the therapists are engaged, and families stay actively involved; but it's equally important to visit, ask detailed questions about therapy frequency and schedules, review the care plan with administrators, and discuss expectations upfront to ensure alignment with the patient's goals and needs. With thoughtful engagement and a clear understanding of what to expect, SF Post Acute Care can be a strong option for rehabilitation and recovery in San Francisco.

This part of San Francisco, California offers convenient access to essential amenities such as pharmacies, places of worship, restaurants, theaters, parks, transportation options, hospitals, physicians, and cafes. The proximity of multiple Walgreens pharmacies ensures easy access to medication and health care supplies. Nearby churches like the Church of the Epiphany offer opportunities for spiritual engagement. A variety of dining options like McDonald's and In-N-Out Burger cater to different tastes. The presence of several parks provides green spaces for leisurely walks or outdoor activities. Easy access to public transportation from the West Portal MUNI Metro Station and the San Francisco Caltrain Station makes it convenient for seniors to get around the city. Additionally, nearby healthcare facilities like Laguna Honda Hospital & Rehabilitation Center and Noe Valley Pediatrics ensure quality medical care. The abundance of cafes like Le Marais Bakery and Sightglass Coffee provide cozy spots for socializing or enjoying a cup of coffee. Overall, this area offers a well-rounded environment with necessary amenities for senior living in San Francisco.

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (0.7 miles)
• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Places of Worship

• Church of the Epiphany (0.9 miles)

Restaurants

• McDonald's (1.9 miles)
• In-N-Out Burger (1.9 miles)
• Twin Peaks (3 miles)
• Garden Creamery (3.8 miles)
• Good Good Culture Club (3.9 miles)
• Hi Tops (4 miles)
• True Laurel (4 miles)

Theaters

• Regal Stonestown Galleria Screenx, 4Dx, & RPX (2 miles)
• Alamo Drafthouse New Mission (3.6 miles)
• Alamo Square (4.6 miles)
• AMC Kabuki 8 (5.3 miles)
• AMC Metreon 16 (5.7 miles)

Parks

• Glen Canyon Park (2.2 miles)
• Holly Park (2.5 miles)
• Stern Grove Dog Park (2.6 miles)
• Upper Douglass Dog Park (2.6 miles)
• Douglass Playground (2.7 miles)
• Bernal Heights Park (3 miles)
• Fort Funston (3 miles)

Transportation

• West Portal MUNI Metro Station (2.4 miles)
• San Francisco Caltrain Station (5.5 miles)

Hospitals

• Laguna Honda Hospital & Rehabilitation Center (2.7 miles)

Physicians

• Noe Valley Pediatrics (3.2 miles)
• One Medical (4.7 miles)

Cafes

• Neighbor's Corner (3.2 miles)
• Le Marais Bakery (3.7 miles)
• SPRO Coffee Lab (3.9 miles)
• Sightglass Coffee (4 miles)
• Four Barrel Coffee (4.2 miles)
• Andytown Coffee Roasters (4.3 miles)
• Cafe Réveille (4.4 miles)