The Shores Post-Acute
Save2828 Meadowlark Drive, San Diego, CA 92123
For more information about senior living options: (844) 490-3973
The staff is consistently described as professional, compassionate, and dedicated. The rehabilitation program is outstanding, with state-of-the-art equipment and highly skilled therapists delivering remarkable results. The environment is warm, inviting, inclusive, and feels like a home away from home. Administrative staff efficiently handle documentation, communication, and financial matters. Residents enjoy a wide range of recreational activities and social events. Families report positive mobility improvements from therapy and would recommend the facility. The Shores is regarded as a top-quality facility worthy of praise and five-star ratings.
The facility was described as understaffed with long shifts and high patient-to-staff ratios. Monthly changes in CNAs disrupted residents' routines, causing confusion and a lack of familiarity. Call bells were often unanswered for hours. Basic care items, such as bedpans, were refused or unavailable when needed. The building was old and deteriorating, with frequent maintenance and equipment issues. Residents were crowded into small rooms, sometimes three per room. Rehab was considered insufficient, with only about 15 minutes of therapy two days a week. Management and communication were criticized as poor. Medication errors occurred due to staff not checking charts adequately. The facility was described as a warehouse-like environment, with advice to avoid it if possible. Call buttons and safety features were unreliable or poorly maintained. Staff sometimes ignored resident needs or failed to follow through on promises. An incident alleged that a COVID-positive patient was placed in the same room, risking exposure. Station 5 was singled out as particularly problematic.The Shores Skill Nursing facility has a broad spectrum of experiences reflected in the voices of those who live there, visit there, or have had family pass through. One recurring theme is the importance of being close to family. Several residents emphasize that proximity to their daughter's house - and the ability to visit a grandson and son-in-law - matters deeply for daily happiness, mental balance, and a sense of purpose. Across the board, family involvement is seen as a key factor in wellbeing, yet the reality of daily life inside the facility is a mix of high-quality rehabilitation, caring moments, and frustrating gaps in staffing, communication, and consistency.
A major source of concern centers on the staffing model and the workload shouldered by certified nursing assistants. Reviewers describe CNAs as overwhelmed by long hours and high patient-to-staff ratios, making routine tasks like showers or bed baths inconsistent and difficult to schedule. Monthly changes in CNA assignments are cited as a disruptive practice that erodes continuity of care. Residents who have built rapport with particular CNAs fear losing those relationships as different aides rotate in and out. One resident expresses a clear preference for the prior procedure, feeling that steady, familiar faces foster trust, understanding of personal routines, and a sense of safety.
In addition to the daily rhythm controlled by CNAs, there is a strong sense that the facility offers meaningful activity and therapy options when staffing allows. Activities such as bingo, musical entertainment, and nail painting are commonly available to keep residents engaged, and a weekly menu is posted to help determine choices for those who can read it. For those who are still able to participate, there are specialized therapy services and an advanced-equipped workout room. However, access to therapy and high-level rehabilitation can be highly variable, with comments noting that therapy is sometimes granted only for short periods by a physician's order, or depends on doctor approvals. When therapy is available, residents praise the personalized plans and the energy of the therapists, describing a rehabilitation program that, in the best cases, helps people regain mobility and an active lifestyle.
A few reviews highlight a deeply positive overall impression of The Shores, especially around the quality of care and the rehabilitation program. Some residents, families, and even former staff express strong praise for the nurses and caregivers, the professionalism and compassion they observe, and the sense that therapy and routine care are delivered with genuine attention to resident needs. Several accounts specifically commend the rehabilitation staff for using state-of-the-art equipment and for achieving meaningful gains in mobility and independence. One long-form endorsement emphasizes a warm, home-like atmosphere, an inclusive community, and administrative staff who handle documentation and financial matters efficiently, contributing to a hassle-free experience for families. In these testimonials, The Shores is described as a standout option for skilled nursing and rehabilitation, often earning five stars from those with direct experience.
But the praise is not universal, and a number of residents and family members recount troubling experiences that reveal serious weaknesses in practice. A recurring criticism is understaffing and inconsistent care quality, with claims of 15 minutes of rehab two days a week and frequent observations that a bed might be shared by multiple residents due to crowded conditions. Some reviewers report that call lights can go unanswered for long periods, that pillows or blankets may be scarce, and that staff may seem rushed or inattentive. Specific anecdotes point to a station - referred to as Station 5 - where care was described as terrible, with rude behavior and a sense that some staff do not fully engage with patients' needs. There are accusations of staff walking away during crucial moments, and of disconnection between what residents request and what is ultimately delivered.
A more severe subset of experiences centers on potential safety and quality-of-care failures. One reviewer recounts a family member who could not obtain basic needs like a bedpan after amputation, with call buttons going unanswered for hours. Another family describes a dangerous medication incident - a diabetic overdose - along with dismissive or negligent responses, contributing to a sense that some days feel chaotic or unsafe. Specific accounts describe prolonged delays in assistive care, inadequate response to emergencies, and a perception that staff are overworked to the point of compromised judgment. The tone grows more urgent as a Kaiser transfer experience is detailed: a 95-year-old mother-in-law endured a facility described as a "warehouse" with around 300 patients, an old and deteriorating building, overcrowded rooms, unreliable call buttons, and poor communication. The writer details a lack of therapy on weekends, extended 16-hour shifts, and a general sense that management and record-keeping are not meeting expectations, punctuated by frustrating delays in basic care like bathing or hair washing.
Within this mosaic of experiences, there are sharp contrasts between days when care feels compassionate, attentive, and effective - and days when it feels like care is reactive, inconsistent, or overwhelmed by systemic strain. Some residents recount personal interactions that stand out as bright spots: a nurse who genuinely cares, a tech who goes the extra mile, a therapist who makes tangible progress possible, or a family perception that the administrative side runs smoothly. Others emphasize that positive moments can be overshadowed by frequent interruptions, miscommunications, and gaps in routine services, leaving families and residents unsettled about the overall reliability of care.
In sum, The Shores Skill Nursing presents a facility with undeniable strengths in rehabilitation and professional caregiving in many cases, particularly for residents who can access consistent therapy and who enjoy a supportive, family-centered environment. The rehab program, the willingness of some staff to go above and beyond, and the sense of a warm, inclusive community are repeatedly highlighted as clear advantages. Yet the narrative is equally clear about significant weaknesses: understaffing, high turnover in aides, inconsistent routines, long delays in responding to call bells, and reports of safety concerns and management gaps that cannot be ignored. For families considering this facility, proximity to loved ones remains a critical factor, but it would be wise to ask direct questions about staffing levels on weekends, the consistency of CNAs, therapy schedules, call-button reliability, and the steps the administration takes to address concerns when problems arise. The overall impression is nuanced: with the right circumstances and the right staff, The Shores can deliver exceptional rehabilitation and caring support; with chronic staffing and communication challenges, experiences can fall short of expectations and even pose serious risks for vulnerable residents.
305 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (5 miles away) MC Clellan-Palomar Airport (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Shores Post-Acute in San Diego, CA is an exceptional assisted living community that offers a wide range of amenities and services to enhance the comfort and well-being of its residents. With a beautifully designed beauty salon, residents can enjoy professional hair and beauty services without leaving the community. The availability of cable or satellite TV ensures that residents can stay entertained with their favorite shows and movies.
Transportation is made convenient with community-operated transportation, which provides easy access to various locations within the area. A computer center is available for residents to stay connected with their loved ones or to browse the internet at their leisure. The dining room provides a comfortable space for residents to enjoy delicious meals served in a restaurant-style setting.
For physical fitness enthusiasts, there is a fully equipped fitness room where residents can engage in regular exercise routines. Additionally, there is a gaming room for those who enjoy recreational activities such as cards or board games. The presence of a garden allows residents to relax outdoors and take in the natural surroundings.
Housekeeping services ensure that residents have clean living spaces, while move-in coordination helps streamline the transition process for new residents. Each resident has access to private bathrooms for their convenience and privacy. A small library is also available on-site for residents who enjoy reading or quiet relaxation.
Residents can always stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access throughout the community. For non-medical transportation needs, transportation arrangements can be made. Transportation to doctor's appointments is also provided for added convenience.
To support overall wellness, there is a dedicated wellness center where various programs are offered to promote mental wellness and overall health. Care services provided include 24-hour call system, 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers.
The Shores Post-Acute also caters to special dietary needs by offering diabetes diets and accommodating special dietary restrictions. Trained staff assists with medication management to ensure residents receive their required medications as prescribed.
In terms of dining, the community is responsive to special dietary restrictions and provides delicious meals that cater to individual preferences.
Residents can enjoy a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also benefits from its location, with numerous cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians nearby for easy access to various services and leisure activities.
The Shores Post-Acute is a welcoming and well-equipped assisted living community that strives to enhance the quality of life for its residents by providing exceptional amenities, care services, dining options, and engaging activities.
The Shores Post-Acute is located at 2828 Meadowlark Drive, San Diego, CA 92123 in San Diego County, California
The Shores Post-Acute on seniors.fyi includes 5 photos including images showing landscaping, building, architecture, lighting, tree, outdoor, outdoors, stairs, and more.
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