Rady Children'S Convalescent Hospital

Save
Rady Children'S Convalescent Hospital

Rady Children'S Convalescent Hospital

3020 Childrens Way, San Diego, CA 92123

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
54
4 stars
4
3 stars
1
2 stars
2
1 stars
39

Skilled Nursing Facility

Overall Review of Rady Children'S Convalescent Hospital

Pros

  • pro They were treated with care and respect, and their son was transferred there for surgery and aftercare.
  • pro The staff treated them with warmth and respect, making the visit a positive experience.
  • pro Dr. Souder is described as one of the best orthopedic surgeons at Rady Children's Hospital, with excellent surgery and care for their child.
  • pro The treatment their son received in surgery and intensive care was appreciated.
  • pro The hospital is described as absolutely great for children, with ER visits that are fast, efficient, and professional.
  • pro The doctors were described as among the best for children.

Cons

  • pro They waited 13 hours in the ER without seeing an attending physician.
  • pro The trauma MD planned to call the facial surgeon but never did.
  • pro The attending physician never saw the child and only called after multiple complaints, six hours later.
  • pro The surgeon admitted not knowing they were there until 11 am and would have performed the surgery earlier.
  • pro Brain rest protocols were ignored; they were in a bright room with constant interruptions.
  • pro They felt the hospital cared less about children and would respond only when complaints were made.
  • pro The pediatric ENT cut the daughter's hair for no reason and left glue residue, promising an adhesive remover that was not provided.
  • pro It took seven hours for a five-year-old to receive five stitches.
  • pro Billing staff neglected concerns and added incorrect information, causing distress.
  • pro Ashli the RN was unprofessional and lacked empathy toward children and families.

Review

The experiences described by families at Rady Children's Hospital, including the Encinitas location, run the full spectrum from deeply challenging to sincerely reassuring. A handful of parents and guardians paint a picture of an emergency department that feels overwhelmed and slow, especially when a child is in need of urgent care after a traumatic event. In one account, a 13-hour ER wait without an attending physician left a family frustrated and anxious, particularly given that a trauma transfer was supposed to expedite care. The situation was compounded by mixed messages about which specialists would be involved and when, with a trauma MD allegedly intending to call a facial surgeon but never following through, and an attending physician who did not see the patient for hours. The family recalls sitting in a bright room with constant interruptions, raising questions about brain-rest protocols during a concussion, and leaving with the impression that the team prioritized other tasks or complaints over timely pediatric assessment.

The narrative also highlights coordination and communication gaps around trauma transfers and surgical planning. Several reviews emphasize that prompt consultation with specialists - such as facial or ENT surgeons - was promised but not delivered in a timely fashion. When the actual surgeon did become involved, there were inconsistencies about who knew the patient was there and when, which contributed to a sense of miscommunication and disorganization. For some families, the delay meant extended periods of waiting for an initial assessment, a pattern that, in their mind, diminished trust in the ER's ability to deliver urgent pediatric care efficiently.

Beyond the ER, specific departments come under sharp scrutiny for their practices and bedside manner. One critique centers on the pediatric otolaryngology (ENT) team, where a patient's hair was cut and adhesive residue left in place after a promise of an adhesive remover - an incident described as unprofessional and abusive. In ophthalmology, a prolonged wait for an appointment after months of waiting was followed by a quick, five-minute visit from Dr. Bansal. Parents were left with questions about the necessity of glasses, alternatives to treatment, and the absence of a thorough discussion about prognosis and preventive care. The tone across these experiences is that efficiency sometimes trumps empathetic, patient-centered communication, leaving families feeling dismissed or unsettled about the next steps for their child's health.

Despite the negative encounters, there are notable instances of care that stood out as exemplary. Several reviews commend the surgical teams and postoperative care, with expressions of gratitude for surgeons who delivered excellent outcomes and attentive follow-up. One orthopedic surgeon, Dr. C. Souder, is singled out as among the best, with parents appreciating the surgery and ongoing care his team provided. There are also affirmations of genuine care when families were transferred or escorted through the process, with phrases like "the treatment they gave my son in surgery and intensive care" and "the best doctors for children" reflecting moments of certainty and relief amid the stress of a pediatric medical crisis. In these cases, the hospital's reputation for top-tier pediatric specialists seems to shine through, even if other departments fall short in the eyes of some families.

Financial and administrative experiences further color the overall impression. Billing concerns are described as a persistent source of distress, with reports of incorrect information and delayed updates to a child's account, and a sense that such administrative issues were taking precedence over medically urgent needs. One parent notes continued trouble even after months, including difficulties related to custody and ensuring correct information on a child's file, which adds another layer of anxiety for families already navigating complex medical situations. Administrative friction, especially around scheduling and referrals, is contrasted with the clinical care in some departments and is seen as a barrier to seamless access to necessary services.

The sentiment toward hospital staff is mixed, with emphasis on both compassionate care and blunt, unsympathetic interactions. Several reviews describe nurses and front-desk staff whose attitudes ranged from dismissive to empathetic. An RN named Ashli is cited by name as lacking empathy and professionalism, an accusation that underscores how a single interpersonal experience can color a family's overall view of a facility. Other comments speak to a broader perception that some units, like CAPS, may fail to meet expectations for supportive, nonjudgmental care during difficult times, while others describe workers who are informative, respectful, and engaged. The discrepancy between individual experiences within the same hospital illustrates how subjective patient encounters can be and how much they hinge on day-to-day staffing, mood, and communication styles.

Amid the varied experiences, parking, check-in procedures, and triage processes emerge as practical pain points that affect the patient journey. Some families report poor processes at the front desk, including overly stringent checks that require a precise date of birth to gain entry, which led to delays and frustration in what were already stressful visits. In some cases, families describe efficient and respectful treatment that made a difference in their perception of the hospital, while others encountered long waits even for basic triage or imaging. The contrast between "absolutely great" hospital experiences and reports of waiting hours for routine procedures suggests that the hospital's performance can be highly variable depending on the department, time, and staff involved.

Overall, the collective voice presents a hospital that can deliver exceptional pediatric care in the right circumstances but also faces significant challenges that affect families' trust and satisfaction. The positive notes - highly skilled surgeons, thoughtful postoperative care, and instances of respectful, compassionate interactions - reassure families that high-quality pediatric medicine is obtainable within these walls. Yet the negative experiences - prolonged ER waits, miscommunications surrounding transfers and referrals, concerns about bedside manner, and administrative hurdles - highlight areas where improvements could reduce distress and improve consistency. Families consistently emphasize the need for clearer communication, more reliable coordination among trauma and specialty teams, and stronger emphasis on empathetic, patient-centered interactions throughout the hospital experience. As with many large pediatric centers, the path to universally positive experiences seems to hinge on the alignment of clinical excellence with consistently compassionate, efficient, and transparent care at every touchpoint.

Features

Housing

  • 43 resident community capacity 43 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (5 miles away) San Diego International-Lindbergh (5 miles away)
  • MC Clellan-Palomar Airport (24 miles away) MC Clellan-Palomar Airport (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rady Children's Convalescent Hospital in San Diego, CA, offers a compassionate and supportive environment for children and adolescents requiring specialized care. This thoughtfully designed assisted living community combines comfort with essential medical support, ensuring residents feel at home while receiving the attention they need.

The amenities provided cater to both relaxation and engagement. Residents can enjoy cable or satellite TV in their fully furnished rooms and benefit from a homey kitchenette for personal use. The beautifully landscaped gardens offer outdoor space for leisurely strolls, while the dining room features restaurant-style dining that accommodates special dietary restrictions, ensuring each meal is both nutritious and delicious. A small library provides a cozy corner for reading and reflection, complemented by modern conveniences like Wi-Fi/high-speed internet and telephone services.

Care services are comprehensive and tailored to individual needs, including 24-hour supervision to ensure safety and peace of mind. Staff members assist residents with daily living activities such as bathing, dressing, transfers, meal preparation, medication management, and specialized dietary planning—promoting not just physical wellness but also mental wellness through dedicated programs.

Engagement is a key aspect of life at Rady Children’s Convalescent Hospital. A variety of scheduled daily activities caters to different interests while encouraging social interaction among residents. Resident-run activities foster a sense of community and belonging.

Additionally, the location is prime with numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity—offering convenience for family visits and outings. Whether it’s enjoying nature walks in nearby parks or catching a film at local theaters, residents have access to an enriching lifestyle beyond their immediate surroundings.

Overall, Rady Children's Convalescent Hospital represents a warm sanctuary where care meets community; providing an optimal balance of support for young residents during their recovery journey while promoting independence wherever possible.

Nearby Places of Interest

Hospitals

  • Rady Children's Hospital (0 miles)
  • Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (0.1 miles)
  • Sharp Memorial Hospital (0.2 miles)
  • Kearny Mesa Convalescent and Nursing Home (0.3 miles)
  • Sharp Soc (1.4 miles)
  • UC San Diego Medical Center (3.1 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (3.3 miles)

Physicians

  • Sharp Rees-Stealy San Diego Radiology (0.3 miles)
  • Kaiser Permanente Viewridge Medical Offices 2 (2.8 miles)
  • Kaiser Permanente Vandever Medical Offices (3.1 miles)
  • San Diego Mental Health Services (3.5 miles)
  • Internal Medicine Associates (4.1 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Rite Aid (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walmart Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)
  • Walmart Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)

Transportation

  • Montgomery Field Airport (MYF) (1.2 miles)
  • Fashion Valley Trolley Station and Transit Center (2.4 miles)
  • Balboa Avenue Transit Center (3.7 miles)
  • Old Town Trolley Station and Transit Center (4.1 miles)
  • Firefly Car Rental (4.5 miles)
  • San Diego International Airport (SAN) (5.2 miles)
  • Terminal 2 (5.5 miles)

Parks

  • Civita Park (1.4 miles)
  • Lindbergh Park (1.6 miles)
  • Cal's Point (2.5 miles)
  • Mission Bay Park (3.4 miles)
  • Balboa Park (4.6 miles)
  • Crown Point (4.6 miles)
  • Balboa Park South Loop (5 miles)

Restaurants

  • In-N-Out Burger (1.5 miles)
  • Chick-Fil-A (1.9 miles)
  • In-N-Out Burger (2 miles)
  • Rally's (2.1 miles)
  • North Italia San Diego (2.1 miles)
  • Chick-Fil-A (2.1 miles)
  • The Cheesecake Factory (2.1 miles)

Theaters

  • AMC Mission Valley 2 (2.1 miles)
  • AMC Fashion Valley 18 (2.3 miles)

Cafes

  • Starbucks (2.3 miles)
  • The Coffee Bean and Tea Leaf (2.7 miles)
  • Communal Coffee (3.5 miles)
  • Ghirardelli Ice Cream And Chocolate Shop (5.9 miles)

Frequently Asked Questions

Where is Rady Children'S Convalescent Hospital?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.

  • who qualifies for home health care servicesComprehensive Guide to Qualifying for Home Health Care Services

    The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.

  • what is elder abusePowerful Realities of Elder Abuse and the Most Effective Ways to Report It

    Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.