AccentCare of San Diego

Pros

• The caregivers for their mom were experienced and caring.
• They understand and acknowledge the challenges of scheduling inconsistency due to the current state of the world.
• The majority of the caregivers provided a positive and satisfactory experience.
• The company's accounting department has room for improvement, but this does not overshadow the overall care received for their mom.
• They appreciate the efforts made by the company to address their credit issue, despite it taking longer than expected.
• The phone calls made in regards to resolving their credit issue were eventually answered.
• Despite some inconsistencies, they would still reluctantly recommend AccentCare of San Diego based on their overall experience with the caregivers.

Cons

• The scheduling was inconsistent and somewhat frustrating.
• The accounting department was horrible, with invoices that never showed the payments made and a lack of online payment options.
• The invoices were outdated, usually being at least two weeks old.
• It took over 6 weeks to receive a credit after the passing of the reviewer's mother, despite numerous phone calls and uncooperative bookkeepers.
• AccentCare of San Diego lacked consistency in providing the same caregiver each time, which was challenging for the reviewer.

Review

In general, the caregivers at AccentCare of San Diego were experienced and caring when it came to taking care of my mother. However, there were some inconsistencies in their scheduling, which could be attributed to the current state of the world. This is understandable as everyone is facing challenges amidst these uncertain times.

Unfortunately, my experience with the accounting department at AccentCare was far from satisfactory. The invoices I received never showed my payments made; they only listed the charges. Moreover, they did not accept online payments, making it a tedious process for me to settle my bills. Adding to this frustration was the fact that the invoices were always at least two weeks old. This lack of efficiency in their accounting procedures left much to be desired.

The most disheartening incident occurred when my mother passed away and I had an outstanding credit with AccentCare. It has been over six weeks since her passing, and I am still waiting for a refund. Despite numerous phone calls and attempts to resolve the matter, it seems like progress has been painfully slow. To make matters worse, dealing with their bookkeepers turned out to be an unpleasant experience as they displayed a snotty attitude.

One major concern I had with AccentCare of San Diego was the inconsistency in assigning caregivers. It would have been ideal to have one caregiver consistently attending to my mother's needs each time. Unfortunately, this was not always the case. The lack of continuity created additional stress for both my mother and myself during an already challenging period.

Considering all the aspects mentioned above, recommending AccentCare of San Diego does not come easy for me. While their caregivers exhibited experience and compassion towards my mother's care, other areas such as accounting and consistency proved to be major drawbacks in their service provision.

It is important for any caregiver agency to take into account these reviews and work towards improving their services for future clients. Acknowledging concerns raised by families who have experienced these issues firsthand can help them enhance their overall caregiving experience. By addressing issues related to accounting, consistency in caregiver assignments, and efficient communication, AccentCare of San Diego can significantly improve the satisfaction of their clients and their families.

This area of San Diego, California, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies such as CVS and Rite Aid within close proximity, access to healthcare and medication is easily accessible. The variety of restaurants nearby, including Chick-Fil-A, Shake Shack, and True Food Kitchen, cater to different dining preferences. There are also several parks in the vicinity, such as Civita Park and Balboa Park, providing opportunities for outdoor activities and leisurely strolls. For medical assistance, hospitals like UC San Diego Medical Center and Sharp Memorial Hospital are nearby. Additionally, public transportation options like the Fashion Valley Trolley Station make it convenient for seniors to get around the city. Overall, this area offers a well-rounded and convenient environment for senior living in San Diego.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• Chick-Fil-A (0.1 miles)
• Shake Shack (0.5 miles)
• North Italia San Diego (0.6 miles)
• True Food Kitchen (0.6 miles)
• The Cheesecake Factory (0.6 miles)
• In-N-Out Burger (0.7 miles)
• Nordstroms Cafe (0.8 miles)

Parks

• Civita Park (0.5 miles)
• Cal's Point (0.8 miles)
• Balboa Park (2.9 miles)
• Lindbergh Park (3.2 miles)
• Balboa Park South Loop (3.3 miles)
• Mission Bay Park (3.4 miles)
• Waterfront Park (3.7 miles)

Theaters

• AMC Mission Valley 2 (0.6 miles)
• AMC Fashion Valley 18 (0.7 miles)

Transportation

• Fashion Valley Trolley Station and Transit Center (0.9 miles)
• Montgomery Field Airport (MYF) (2.8 miles)
• Old Town Trolley Station and Transit Center (2.9 miles)
• Firefly Car Rental (2.9 miles)
• San Diego International Airport (SAN) (3.7 miles)
• San Diego Santa Fe Depot (4 miles)
• Terminal 2 (4 miles)

Hospitals

• UC San Diego Medical Center (1.4 miles)
• Rady Children's Hospital (1.7 miles)
• Kearny Mesa Convalescent and Nursing Home (1.8 miles)
• Sharp Memorial Hospital (1.8 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (1.9 miles)
• Sharp Soc (2.8 miles)
• Naval Medical Center San Diego (3.2 miles)

Physicians

• Sharp Rees-Stealy San Diego Radiology (1.7 miles)
• Internal Medicine Associates (2.4 miles)
• San Diego Mental Health Services (2.7 miles)
• Kaiser Permanente Vandever Medical Offices (3.4 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (4.4 miles)

Cafes

• Communal Coffee (2 miles)
• Starbucks (3.6 miles)
• Ghirardelli Ice Cream And Chocolate Shop (4.2 miles)
• Tabac Specialty Coffee & Cigars (4.3 miles)
• The Coffee Bean and Tea Leaf (4.3 miles)
• Copa Vida (4.4 miles)