Park Avenue Healthcare & Wellness Center is a nursing home community in Pomona, CA.
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Park Avenue Healthcare & Wellness Center in Pomona, CA
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1550 North Park Avenue, Pomona, CA 91768
For more information about senior living options: (866) 208-4318
Residents and visitors frequently describe the facility as clean and with no unpleasant odors.
Several reviews highlight cleanliness, including comments about no foul odors and an overall neat, well-kept look. Some families also mention a remodeled or welcoming lobby as part of the better feel on-site. A smaller set of reviews take the opposite view, calling out filth in hallways and poor hygiene in day-to-day care.
Staff friendliness, courtesy, and professionalism come up repeatedly in resident and visitor feedback.
Across many reviews, families describe staff as friendly, courteous, and attentiveâoften mentioning quick help with questions and organized check-in experiences. Some reviews also single out specific staff for being professional, kind, and responsive. There are also complaints in a minority of reviews about rude or inappropriate behavior, which contrasts with the much larger number of positive interactions.
Reviews describe both attentive communication and situations where help was slow or hard to reach.
Positive reviews say admissions and rehab staff were helpful, answering concerns quickly, and that families felt kept informed about condition changes. Other reviews describe communication breakdowns, including long waits on the phone, delayed responses to call lights, and not being informed about incidents like seizures. One review also reports problems with medication delivery timing and follow-through, adding to the concern about day-to-day responsiveness.
Many reviews say residents receive attentive daily care and are helped with recovery and needs.
A number of families report that their loved ones were well attendedâdescribing assistance with recovery, being cared for properly, and staff answering needs quickly. Some also mention communication around permissions and doctorâs orders, along with staff checking in and keeping families informed. At the same time, several negative reviews describe missed care needs and insufficient attention during recovery or when residents call for help.
Some reviews report serious problems with medication timing and follow-through on medical needs.
Several negative reviews describe medication-related issues, including delayed or missed doses, not giving pain medication when needed, and irregular antibiotic administration. There are also accounts of wound care problems, including wounds not being bandaged promptly and wound conditions worsening after care. A few reviews go further, describing neglect-related outcomes and urging families not to place loved ones at the facility.
Reviews mention structured activities and rehabilitation-focused programming.
Some residents and families describe day-to-day activities like board games and scheduled exercise programs. Reviews also mention rehab experiences such as physical therapy and a rehab gym that looks well kept. While generally positive, the activity and rehab mentions are less common than cleanliness and staff interaction comments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
231 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Ontario International (9 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPark Avenue Healthcare & Wellness Center is located at 1550 North Park Avenue, Pomona, CA 91768 in Los Angeles County, California
Park Avenue Healthcare & Wellness Center on seniors.fyi includes 3 photos including images showing nursing home, assistance, healthcare, caregiver, reading, entrance, building, and more.
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