Pomona Vista Care Center in Pomona, CA

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  • Interior

    A cozy living room with a leather sofa, armchair, and wooden flooring.
  • Outdoors

    Exterior view of Pomona Vista Care Center with a sign and flag.
  • Decor

    A well-lit conference room with round tables covered in white tablecloths and minimalist decor.
  • Landscaping

    Exterior view of Pomona Vista Care Center with its signage and landscaped surroundings.
  • Artwork

    A clean and modern hospital corridor with artwork and plants along the walls.
  • Outdoor

    A spacious outdoor patio featuring comfortable seating and a gazebo, perfect for relaxation.
  • Hallway

    A clean and quiet hospital hallway featuring a nurse station.
  • Exercise Equipment

    A small gym room with exercise equipment, including a set of dumbbells and a bench.

Pomona Vista Care Center in Pomona, CA

651 North Main Street, Pomona, CA 91768

For more information about senior living options: (844) 490-3973

3.9 from 44 reviews
5 stars
30
4 stars
1
3 stars
1
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Pomona Vista Care Center

Pros

  • pro Patricia and Albert are awesome and very professional, going above and beyond.
  • pro The activity team helps residents get out of their comfort zones and become more sociable.
  • pro Monica is always kind and helpful.
  • pro Nurses Merly and Doreen always greet residents with a smile and kindness.
  • pro Heidi and Loretta are awesome; they include residents in all activities and treat them with respect and dignity.
  • pro Alyssa Porras is a wonderful activity assistant who makes residents feel welcome with her sunny disposition.
  • pro The Pomona Vista team facilitates smooth transfers and is up to speed on residents' medical needs.
  • pro The staff are friendly, attentive, and provide great care; the facility is clean and well-maintained.
  • pro The Activities Crew are top notch and keep families updated while spending meaningful time with residents.

Cons

  • pro They describe Pomona Vista as terrible, dirty, and outdated, with no empathy for residents.
  • pro They say residents are neglected and requests for help are ignored, with basic needs going unmet.
  • pro They report patients being left unattended for hours and even left in dirty diapers.
  • pro They allege medications and dialysis treatments are delayed or not given timely, endangering residents.
  • pro They claim some nurses speak in foreign languages in front of patients and families, treating them with disrespect.
  • pro They accuse overmedication and poor monitoring, sometimes leading to serious health decline or harm.

Review

Pomona Vista Care Center is best suited for families seeking a hands-on skilled-nursing and rehabilitation environment that prioritizes daily social engagement. The community consistently earns praise for an activity team that keeps residents involved, along with social services support and a nursing staff that greet residents with warmth. The rehab program is practical and goal-oriented, with physical and occupational therapy integrated into the day and a discharge process designed to minimize chaos when transitioning to home or the next level of care. The facility's age is evident, but the campus is kept clean, functional, and reasonably welcoming, with open spaces that accommodate family visits. For memory-impacted residents, the emphasis on familiar routines and lively activities can offer reassurance and continuity.

Those weighing alternatives should also consider why a few families have strong reservations. If a preference exists for an exceptionally pristine, modern building with cutting-edge amenities, or if highly consistent, faultless medication management is non-negotiable, other options may be more comfortable. Several reviews raise caution flags about cleanliness, responsiveness, or episodic concerns around medication handling and night-time care. Families who require absolute transparency, ripple-free communication, and flawless day-to-day operations may want to compare PVCC with facilities that emphasize those dimensions more explicitly. The reality is that PVCC has passionate advocates and credible critics, so a direct comparison helps separate personal comfort from objective needs.

The strongest positives at Pomona Vista hinge on people and program. Activity staff and coordinators - Nicole, Joana, Heidi, Loretta, and their colleagues - are repeatedly described as engaged, kind, and respectful, with residents who feel seen and included. The social worker team, especially Monica, earns consistent praise for responsiveness and problem-solving, while the therapy team is noted for competence and encouragement. Discharge planning and hospital-to-facility coordination, highlighted by families and professional partners, can reduce anxiety during transitions. Cleanliness and reliable meals also surface as practical advantages, and the center's central location supports convenient family involvement and access to appointments.

These strengths, however, do not erase the more troubling notes found in some reviews. A recurring concern is the potential for neglect or understaffing to manifest in ways that affect comfort and timely care, especially at night or during transitions. There are intense accounts of patients being medicated without clear justification, or of lapses in attention to basic needs such as mobility support and timely assistance. Families should acknowledge that such experiences, while not universal, have occurred and left lasting distress. This kind of variability argues for proactive family oversight, clear escalation paths, and explicit requests for real-time care updates during stays.

To make a well-informed decision, families should take a disciplined, due-diligence approach. Visit with questions tailored to daily routines: ask to meet the DON (Nancy) and the Social Services Director (Monica) to review care planning, med management, and how new changes are communicated. Review a sample daily schedule, dining options, and the rehab timetable; request copies of recent care plans and Med Administration Records; and observe how staff interact with residents during a typical shift. If possible, request a temporary stay or closely monitor a short-term admission to gauge responsiveness, cleanliness, and the overall atmosphere. The center's willingness to coordinate with external providers and family members often signals whether a higher standard of accountability can be sustained.

Bottom line: Pomona Vista Care Center can be a strong match for families who want robust rehab, a vibrant activity culture, and a caregiving team that clearly aims to treat residents like family. It is less suitable for those who demand flawless day-to-day execution across every metric, or for families wary of reports of neglect or inconsistent care. For those who move forward, the path to a successful experience lies in active engagement: insist on clear care plans, designate a single point of contact within the staff, and maintain regular family reviews of progress. When paired with vigilant oversight and a collaborative care approach, PVCC delivers meaningful support, genuine warmth, and a realistic chance at a comfortable, engaging stay for a loved one.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (9 miles away) Ontario International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pomona Vista Care Center in Pomona, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents.

The community boasts a variety of amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who want to maintain their grooming routines, while cable or satellite TV provides entertainment options. Community-operated transportation makes it easy for residents to get around, whether it's for social outings or appointments. A computer center allows residents to stay connected with loved ones or engage in personal interests online.

The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. For those who prefer a more independent living arrangement, fully furnished apartments with kitchenettes are available. Housekeeping services ensure that the living spaces are clean and well-maintained.

There are plenty of opportunities for recreation and social engagement within the community. A fitness room is available for those who want to stay active, while a gaming room offers fun activities for leisure time. Outdoor spaces such as gardens provide a peaceful and serene environment to relax and enjoy nature. A small library caters to avid readers, while scheduled daily activities and resident-run activities keep everyone engaged.

In terms of care services, the Pomona Vista Care Center goes above and beyond to meet the needs of its residents. With 24-hour call systems and supervision, residents can feel safe knowing that help is always available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that medications are taken correctly, while special dietary restrictions are accommodated through diabetes diet options and meal preparation services.

Additionally, the community offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. A mental wellness program focuses on promoting emotional wellbeing among residents.

Located conveniently near various amenities in the surrounding area, residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, the Pomona Vista Care Center provides a comfortable and supportive environment for seniors in need of assistance with daily living activities while offering them a range of amenities and care services to enhance their quality of life.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Starbucks (3 miles)
  • Omomo Tea Shoppe (3.8 miles)
  • The Coffee Bean and Tea Leaf (4.5 miles)
  • Panera Bread (4.5 miles)
  • Starbucks (5.7 miles)
  • Starbucks (5.7 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.4 miles)

Hospitals

  • Pomona Valley Hospital Medical Center (0.9 miles)
  • Casa Bonita (4 miles)
  • San Antonio Community Hospital Maternity Information Services (7.1 miles)
  • San Antonio Medical Center (7.3 miles)
  • Rowland Convalescent Hospital (8.2 miles)

Physicians

  • Chapparal Medical Group (1 miles)
  • The Robert & Beverly Lewis Family Cancer Care Center (1.1 miles)
  • Inland Neurosurgery Institute (2.3 miles)
  • Total Care Walk In Clinic (4.5 miles)
  • Heavenly 3D 4D Ultrasounds (5.4 miles)
  • Dr Crum (5.6 miles)
  • Baby Bump Studios (5.8 miles)

Places of Worship

  • Charisma Life Church (1.9 miles)
  • Real Life (5.7 miles)
  • Calvary Chapel Golden Springs (5.8 miles)
  • First Presbyterian Church Upland (6.4 miles)
  • BAPS Shri Swaminarayan Mandir (6.8 miles)
  • Crosspoint Church (7.3 miles)
  • St Anthony's Catholic Church (7.5 miles)

Transportation

  • Pomona Station (2.1 miles)
  • Montclair Metrolink Station (3.9 miles)
  • Chino Airport (CNO) (8.4 miles)

Restaurants

  • Golden Corral (2.1 miles)
  • Old Stump Brewing Co. (2.3 miles)
  • Bardot (3 miles)
  • Raging Waters (3.9 miles)
  • Lazy Dog Restaurant & Bar (3.9 miles)
  • McDonald's (4 miles)
  • McDonald's (4.4 miles)

Theaters

  • Harkins Theatres Chino Hills 18 (3.6 miles)
  • AMC DINE-IN Montclair Place 12 (3.7 miles)

Parks

  • Frank G. Bonelli Regional Park (3.7 miles)
  • Pantera Park (4.1 miles)
  • Ruben S Ayala Park (5 miles)
  • Chino Hills Community Park (5.1 miles)
  • Citrus Park (5.4 miles)
  • Creekside Park (7.7 miles)
  • Alterra Park (8 miles)

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