Inland Valley Care And Rehabilitation Center

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Inland Valley Care And Rehabilitation Center

250 West Artesia Street, Pomona, CA 91768

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Inland Valley Rehabilitation Center is very accommodating, friendly, and attentive to the needs of the patients.
  • pro Many family members have expressed gratitude for staff members, like Dillon, who provide exceptional assistance and support during difficult times.
  • pro Patients report feeling comfortable and cared for in the facility, with several noting significant progress in their recovery.
  • pro Several reviews highlight that the staff listens to both patients and their families, taking their concerns into consideration.
  • pro Despite some challenges related to communication, many acknowledge that the staff shows concern and care for the residents.

Cons

  • pro Some staff at Inland Valley Care and Rehab were incompetent, and the physical therapy department's reporting was inaccurate.
  • pro The food was described as only adequate, with a rating of 3, while cleanliness received a low rating of 2.
  • pro One reviewer expressed concerns about being compelled to hire a specific person for care, deeming it unethical.
  • pro There were reports of mistakes with medications by some nurses, which led to an emergency hospitalization.
  • pro Family members felt unwelcome when trying to advocate for their loved ones' care, leading to resistance from the facility about readmission.
  • pro Complaints were made about the food tasting bad and the water smelling septic.
  • pro The facility was described as old and needing modernization, which contributed to an unsatisfactory appearance for some residents' families.

Review

Inland Valley Rehabilitation Center has elicited a wide range of reviews from families and patients, showcasing a spectrum of experiences regarding the quality of care, staff interactions, and the overall environment. Many family members have expressed gratitude for specific staff members while raising concerns about broader systemic issues within the facility.

Numerous reviewers highlighted the accommodations and friendliness of the staff. Many noted that their loved ones were receiving excellent care in a supportive environment. One family member specifically praised Dillon, a staff member who assisted during an emotionally challenging time by helping them get their sister-in-law into and out of a car with great kindness and professionalism. This sentiment was echoed by several commenters who felt that individual staff members genuinely cared for their patients, showcasing attentiveness and compassion during treatment.

However, despite these positive interactions, there was significant concern about communication barriers within the facility. A friend of a patient described their distress over not being able to contact her due to the lack of phones in resident rooms. The limited means of communication exacerbated anxieties when they learned that this individual had contracted COVID-19 while at Inland Valley. Attempts to gather information through calls often resulted in frustration; many reported long waits on hold or being redirected to different nurses' stations without resolution. This lack of consistent communication left families feeling disconnected and worried about their loved ones' health status.

Shifting focus to patient experiences, some individuals expressed mixed feelings about the nursing care received at Inland Valley. Although certain nurses displayed attentiveness and concern for patient wellness, there were alarming reports regarding medication errors among some nursing staff?errors severe enough to necessitate hospital transfers for residents due to inappropriate medication administration. One reviewer shared detailed grievances over inaccurate documentation related to physical therapy sessions, stating discrepancies between what was actually performed versus what was recorded by therapists. The lack of proper training among certified nursing assistants (CNAs) also raised alarm bells, leading to incidents where patients fell due to improper positioning in wheelchairs.

Food quality emerged as another theme across various reviews. Multiple respondents rated the meals provided as merely adequate or subpar; one even described the water as smelling like septic?an observation that understandably raised concerns about cleanliness standards within the facility itself. Coupled with comments on cleanliness ratings leaning toward unsatisfactory levels?such as one review giving cleanliness a score of 2 out of 5?the general consensus suggested that improvements in dietary offerings and sanitation practices are needed.

Despite these critiques, there were instances where family members conveyed hopefulness regarding recovery journeys underway at Inland Valley Care & Rehab Center. One family recounted how their mother had made significant progress compared to earlier facilities she had been transferred through?a testament perhaps indicative of some areas where care shines through despite broader challenges faced across staffing issues or facility conditions.

Ultimately, while many commendations can be directed towards individual caregivers within Inland Valley Rehabilitation Center for their kindness and commitment to patient care, serious gaps in communication practices persist alongside troubling reports regarding treatment protocols and living conditions within this institution need addressing if it is striving toward providing comprehensive rehabilitative support for its residents moving forward.

Features

Housing

  • 241 resident community capacity 241 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (9 miles away) Ontario International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Inland Valley Care And Rehabilitation Center in Pomona, CA is a vibrant and well-equipped assisted living community offering a range of amenities and care services to its residents. The facility boasts a beauty salon where residents can pamper themselves, and cable or satellite TV is available in each room for entertainment. Community-operated transportation is provided for outings and appointments, ensuring that residents can easily access the services they need.

A computer center is available for those who wish to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, providing nutritious and delicious meals for residents. Fitness enthusiasts will appreciate the fitness room, which allows them to stay active and maintain their health.

Residents can enjoy the beautifully landscaped garden and outdoor spaces, providing opportunities for relaxation and socialization. Housekeeping services are provided to ensure a clean and comfortable living environment. Each resident has access to private bathrooms for their convenience.

The care services offered include 24-hour call system and supervision, as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the necessary medications on time. A mental wellness program is also available to support the emotional well-being of residents.

The community takes into account any special dietary restrictions by offering diabetes diets and other special dietary options. Meal preparation and service are provided by the staff, removing the burden of cooking from residents.

Residents can look forward to various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents also have easy access to nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

With its comprehensive amenities and care services combined with its convenient location near various amenities, Inland Valley Care And Rehabilitation Center provides a comfortable and engaging assisted living experience for its residents in Pomona, CA.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.7 miles)
  • CVS Pharmacy (4.8 miles)

Hospitals

  • Pomona Valley Hospital Medical Center (0.2 miles)
  • Casa Bonita (3.2 miles)
  • San Antonio Community Hospital Maternity Information Services (6.9 miles)
  • San Antonio Medical Center (7.1 miles)
  • Rowland Convalescent Hospital (8 miles)

Physicians

  • Chapparal Medical Group (0.4 miles)
  • The Robert & Beverly Lewis Family Cancer Care Center (0.6 miles)
  • Inland Neurosurgery Institute (1.4 miles)
  • Heavenly 3D 4D Ultrasounds (5 miles)
  • Foothill Dermatology Medical Center (5.1 miles)
  • Total Care Walk In Clinic (5.4 miles)
  • Healthcare Partners (5.4 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (3.5 miles)
  • Omomo Tea Shoppe (4.7 miles)
  • The Coffee Bean and Tea Leaf (5 miles)
  • Panera Bread (5.4 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.3 miles)

Places of Worship

  • Charisma Life Church (1.1 miles)
  • Real Life (5.2 miles)
  • First Presbyterian Church Upland (6.2 miles)
  • Calvary Chapel Golden Springs (6.5 miles)
  • St Anthony's Catholic Church (7 miles)
  • BAPS Shri Swaminarayan Mandir (7.7 miles)
  • Crosspoint Church (8 miles)

Transportation

  • Pomona Station (1.2 miles)
  • Montclair Metrolink Station (3.6 miles)

Restaurants

  • Old Stump Brewing Co. (1.4 miles)
  • Bardot (2.5 miles)
  • Golden Corral (3 miles)
  • Raging Waters (3.4 miles)
  • Lazy Dog Restaurant & Bar (3.8 miles)
  • McDonald's (3.8 miles)
  • The Hat (4.1 miles)

Parks

  • Frank G. Bonelli Regional Park (3.5 miles)
  • Pantera Park (4.9 miles)
  • Citrus Park (5.2 miles)
  • Ruben S Ayala Park (5.8 miles)
  • Chino Hills Community Park (6 miles)
  • Creekside Park (8 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.5 miles)
  • Harkins Theatres Chino Hills 18 (4.5 miles)

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