2030 North Garey Avenue, Pomona, CA 91767
For more information about senior living options: (844) 490-3973
The staff showed him love during his father's passing, and he will never forget it. Rosemary allowed him to come back and was there for him when his father passed. Tony thanked the staff for praying with him. Brandy helped him get off conservatorship. Rosemary and the staff were there to talk to him when he lost his dad. Brandy is awesome and appreciated for everything. Rosie talked with him yesterday and offered support. His son has improved tremendously thanks to the staff and Brandy.
A sidewalk worker was described as having a terrible attitude, blowing debris onto a car and flipping off the driver. The staff, especially Harry, were described as rude and unhelpful, with customers waiting hours to receive attention. A caller reported rude and unprofessional phone staff who rushed them off the line and hung up while the business was still open. At least one reviewer labeled the establishment the worst place ever and said they would rate it zero.A recent collection of experiences paints a picture of a place that can feel like a haven for some and a source of frustration for others. On one hand, there is a troubling incident outside the building where a sidewalk worker, seemingly part of the on-site crew, began blowing debris toward a person's car and would not stop. The driver stayed in the car, honked the horn in frustration, and observed the worker's hostile reaction - an attitude, a frown, and even a flip of the bird. It's described as a tense moment that occurred while the person was still a client inside the building, highlighting a dissonance between some levels of service and the everyday realities of the people trying to use these services.
Amid the complaints, however, there are strong strands of gratitude and appreciation for particular staff members who provided comfort and support during deeply personal times. One person thanks Rosemary and the entire front-office team for what they describe as "much respect," including Rosemary for allowing them to return and for being there during the loss of their father. They credit Tony with praying with them through that moment of grief and Brandy with helping them navigate the difficult process of getting off conservatorship. This testament to care emphasizes a human-to-human connection that can make a real difference when someone is coping with loss and important life changes.
Another facet of gratitude comes from a note that reiterates the enduring impact of Rosemary and the staff "being there" during the parent's death, even after the writer had moved on. The sender thanks the team for the ongoing possibility to talk, and specifically mentions Brandy as "awesome" for everything, with Rosie recognized for taking the time to talk with them yesterday. The message closes with a warm sign-off, "Love, Doug," underscoring the personal bonds that can form in a support environment and the feeling that those bonds extend beyond formal involvement.
Not all voices are glowing, though. There's a sharp critique directed at the staff, particularly an individual named Harry, described as rude and unhelpful. The reviewer reports being ignored or not listened to, and having to wait for four hours just to receive attention. Such a negative experience contrasts starkly with the positive notes about Rosemary, Brandy, and Rosie, illustrating a wide spectrum of customer service and the impact it has on clients who are already navigating difficult circumstances.
There are also hopeful notes about personal progress and the staff's role in that journey. One reviewer mentions their son's improvement while under the care of the facility, expressing gratitude to the staff and to Brandy for the progress observed. This kind of testimony highlights the potential for meaningful growth and development when clients are paired with committed staff who provide encouragement and support.
The final thread comes from a phone contact that started with politeness and a positive impression from a desk staffer named Ryan, who answered and was pleasant, only to be undermined by a subsequent experience with a different caller. The second representative is described as rude and unprofessional, with the person feeling rushed off the line and told to call back during business hours, despite the office being open. The overall sentiment is one of disappointment, capped by a strong verdict: if a zero rating were possible, that is how it would be described, signaling a desire for more consistent, respectful, and efficient communication.
Taken together, the stories present a nuanced portrait of a place that can be a source of real care and solace for clients facing significant personal challenges, such as grief and conservatorship matters. They also reveal the friction that can arise when service feels inconsistent - moments of warmth and genuine support juxtaposed with long waits, perceived dismissiveness, and tense interactions. The recurring names - Rosemary, Brandy, Rosie, Tony, Doug, Harry, and Ryan - reflect individuals who have left a lasting imprint on those who encountered them, for better or worse. The overarching takeaway is a call for continued, compassionate engagement and clearer, steadier communication so that the positive moments can be more reliably the norm rather than exceptions.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Landmark Medical Center in Pomona, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a variety of amenities to enhance the quality of life for its residents. These amenities include a beauty salon for on-site grooming and pampering, cable or satellite TV for entertainment, a computer center for internet access, and a fitness room to promote physical health. Residents can enjoy fully furnished accommodations with private bathrooms and access to outdoor spaces such as gardens. There is also a restaurant-style dining room where residents can enjoy delicious meals prepared by the staff. For leisure activities, there is a gaming room, small library, and scheduled daily activities for residents to participate in. Wi-Fi and high-speed internet are also available throughout the community.
In terms of care services, Landmark Medical Center aims to provide exceptional support to its residents. There is a 24-hour call system in place for emergencies, and 24-hour supervision ensures that residents are safe at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications correctly. The community also offers special dietary restrictions for individuals with specific dietary needs such as diabetes diets.
Landmark Medical Center goes beyond just physical care by offering mental wellness programs for residents' emotional well-being. Additionally, transportation arrangements can be made both within the community (for non-medical purposes) and to doctors appointments if needed.
The surrounding area provides easy access to various amenities as well. With several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby, as well as places of worship and theaters close by, residents have convenient access to essential services and opportunities for recreation and cultural enrichment.
Overall, Landmark Medical Center provides a supportive and engaging environment where seniors can receive personalized care while enjoying an array of amenities and nearby conveniences.
Landmark Medical Center is located at 2030 North Garey Avenue, Pomona, CA 91767 in Los Angeles County, California
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