Country Villa Sheraton
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9655 Sepulveda Boulevard, North Hills, CA 91343
For more information about senior living options: (844) 490-3973
Ramoncito is a nurse who does his job with care, compassion, and a positive attitude. Claudia makes everyone feel welcome and encourages people to interact. The physical and occupational therapy teams emphasize coordination, balance, and overall strength conditioning. The staff go above and beyond to ensure residents are treated with dignity and compassion. The facility is clean, well-maintained, and has a welcoming, community-like atmosphere. Therapy services are excellent, with real progress in mobility and strength. Sylvia Medina is especially dedicated, friendly, and motivating. Country Villa Sheraton has great, friendly staff and is highly recommended for short-term rehab.
They would never bring anyone to this rehab. There is a pervasive lack of night supervision and staff ignore patients' requests for help. Wound care was a joke and critical therapies were neglected. The facility is short-staffed and incompetent, with call buttons ignored and residents left unattended. Some staff members are unprofessional and treat residents with rude or indifferent attitudes. The place is described as dirty, unsafe, and even a scam, with reports of theft and calls to shut it down.Country Villa Sheraton in North Hills is best suited for seniors pursuing short-term rehabilitation with an emphasis on physical therapy, provided there is active family or advocate involvement to monitor day-to-day care. The rehab-centric model can yield real gains in mobility and independence when progress is driven by a dedicated therapy team and structured routines. For residents focused on recovery after surgery or illness, and for families prepared to stay engaged and ask questions, the center can deliver meaningful, trackable progress. It is not a hands-off long-term care solution; its value hinges on recovery orientation paired with vigilant oversight from loved ones.
Those needing ongoing, 24/7 custodial care or a facility with consistently tight nighttime supervision may want to consider alternatives. Repeated reports of delayed assistance, unattended call bells, and uneven care across shifts raise safety and reliability concerns for residents with complex needs or incontinence. Some reviews describe variability in leadership and responsiveness, leaving families feeling unheard or misled. Given the broad spectrum of experiences, this community demands proactive oversight and clear expectations from families who choose it.
On the positive side, the campus often presents a clean, well-maintained environment with credible rehabilitation services. Several residents credit therapy teams with improving balance, strength, and functional independence, while caregivers are noted for warmth and professionalism in many shifts. Distinct staff members are repeatedly highlighted for dedication and kindness, and the dining experience can be satisfactory to good with engaging activities that promote social interaction. For families who can verify progress and celebrate incremental wins, these elements translate into tangible benefits during a structured rehab stay.
Yet the most significant drawbacks are hard to overlook. Night-time supervision is frequently described as insufficient, with reports of overstretched staff and slow or missing assistance. Wound care missteps, medication omissions, and inadequate bathing or toileting support appear in multiple accounts, shaking trust in day-to-day safety. Accusations of theft or improper handling circulate in some reviews, underscoring the seriousness of safety concerns. The discrepancy between better daytime care and weaker nighttime coverage creates a precarious dynamic that can overshadow the rehab successes for families evaluating long-term options.
Practical diligence is essential for anyone considering Country Villa Sheraton. Prospective families should request a current, transparent care plan and insist on meeting night-shift staff to gauge responsiveness after hours. Inquire about nurse-to-patient ratios, wound-care protocols, medication administration procedures, and how call lights are tracked and escalated. Assess room assignments, cleanliness, and access to rehabilitation schedules, ensuring therapists are credentialed and the program matches recovery goals. Seek candid feedback from current residents and families about night-time reliability and leadership accountability. These steps help manage risk and align expectations with what the facility can reliably deliver.
Bottom line: Country Villa Sheraton can be a practical choice for rehab-focused care when the environment is clean, therapy is strong, and the family actively partners with staff. It is not an ideal fit for long-term custodial needs demanding unwavering, around-the-clock reliability. For residents with significant safety concerns, or for families unwilling to engage in rigorous oversight, exploring alternatives with more consistent staffing and proven wound and med-management processes is prudent. The decision should rest on clear expectations about staffing stability, safety protocols, and the facility's track record on follow-through - especially around night shifts and urgent needs.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (7 miles away) Los Angeles International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.Country Villa Sheraton in North Hills, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished apartments.
Transportation is readily available with community-operated transportation for non-medical needs and transportation arrangements to doctors' appointments. A computer center is provided for residents to stay connected, and Wi-Fi/high-speed internet is accessible throughout the community.
Country Villa Sheraton provides delicious meals in a restaurant-style dining room, accommodating special dietary restrictions. Additionally, three cafes and ten restaurants are conveniently located nearby for dining options.
For recreation, residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A fitness room and gaming room are available on-site for residents' enjoyment. There is also a small library where residents can indulge in their love for reading.
The community ensures safety and security with a security gate and 24-hour call system. Housekeeping services are provided to maintain a clean and tidy living environment. Private bathrooms offer convenience and privacy for each resident.
Care services at Country Villa Sheraton include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents take their medications properly. Special dietary restrictions are accommodated for those with specific nutritional needs.
Mental wellness programs are implemented to support the emotional well-being of the residents. Move-in coordination is provided to assist new residents during the transition process.
Country Villa Sheraton boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. A wellness center ensures that the health needs of the residents are prioritized.
In terms of location convenience, there are three parks nearby where residents can enjoy outdoor activities. Pharmacies and physicians are easily accessible, with 21 pharmacies and two physicians located nearby. Transportation services are also available in the vicinity.
The staff at Country Villa Sheraton is bilingual, speaking English and Spanish, as well as Tagalog. In addition, there is a place of worship nearby for residents to practice their faith. Four hospitals are situated close by, ensuring quick access to healthcare facilities when needed.
Overall, Country Villa Sheraton in North Hills, CA provides a comprehensive assisted living community with top-notch amenities and care services, promising a comfortable and fulfilling lifestyle for its residents.
Country Villa Sheraton is located at 9655 Sepulveda Boulevard, North Hills, CA 91343 in Los Angeles County, California
Country Villa Sheraton on seniors.fyi includes 20 photos including images showing interior, landscaping, patio, television, trees, decor, tree, brick wall, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Kitchen
Lighting
Artwork
Outdoor
Patio
Tree
Exercise Equipment
Fitness
