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Country Villa Sheraton in North Hills, CA

Country Villa Sheraton is a nursing home community in North Hills, CA.

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Country Villa Sheraton in North Hills, CA

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  • Interior

    A minimalist room with a bed, dresser, and television.

  • Decor

    A modern office space with a desk, chair, and organized shelving.

  • Building

    A storefront with a ramp and handrails surrounded by trees and greenery.

  • Architecture

    A residential house with a well-maintained garden and trees.

  • Bedroom

    A hospital room with a neatly made bed, a nightstand holding flowers and books, and a framed painting on the wall.

  • Dining

    A plate with pastries and a cup in a room with a wheelchair in the background.

  • Kitchen

    A modern kitchen with white cabinets and a stove, featuring a chair and toys on a table.

  • Lighting

    A modern lobby area with stylish furniture and decor elements.

  • Artwork

    A hospital room with two patient beds, a dividing curtain, and a bright window with shutters.

  • Outdoor

    A sunny outdoor patio with tables, chairs, and large umbrellas next to a brick building.

  • Patio

    A sunny patio with a table, chairs, and umbrellas surrounded by a tree and brick walls.

  • Tree

    A sunny patio with outdoor furniture and umbrellas next to a brick wall.

  • Exercise Equipment

    A spacious physical therapy room equipped with various exercise tools and apparatuses for rehabilitation.

  • Fitness

    A group of elderly women participating in a fitness class using resistance bands.

9655 Sepulveda Boulevard, North Hills, CA 91343

For more information about senior living options: (866) 208-4318

3.1 from 89 reviews
5 stars
33
4 stars
13
3 stars
6
2 stars
5
1 stars
32

Overall Review of Country Villa Sheraton

common 6 reviews mention this

Cleanliness stands out

Residents and visitors repeatedly describe the facility as clean.

Several reviewers mention the building smells good or odor-free and that rooms look clean. A number of visits are described as organized and maintained, with one person specifically calling out cleanliness upon arrival. Even some more mixed reviews note cleanliness as a positive, even when other parts of care were criticized.

common 10 reviews mention this

Staff warmth is a frequent plus

Many residents and families say staff are friendly and professional.

Across reviews, families describe staff who are respectful, accommodating, and supportive during rehab and nursing stays. Multiple people single out care teams for being responsive and for taking action when concerns were raised. A minority of reviews disagree, describing rude or unprofessional interactions, including complaints about how requests are handled.

caveat 2 reviews mention this

Call-button and night supervision issues

Some reviews report delayed or ignored help requests at night.

Two separate reviews describe problems getting timely assistance, including mention that call buttons or nurse alerts didn’t lead to prompt help. One reviewer also describes staffing taking breaks or not actively managing care during the evening. These reports contrast with other reviews that highlight responsiveness and daily follow-through.

caveat 2 reviews mention this

Wound care concerns come up

A few reviews raise concerns about wound or required care follow-through.

Some reviews criticize wound-related care, describing wounds not being changed as required and patients experiencing severe pain as a result. Others mention items related to care needs not being addressed properly, like catheter care issues. These critiques are serious and paired with claims that families had to escalate to get attention.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 138 resident community capacity 138 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Burbank-Glendale-Pasadena (7 miles away) Burbank-Glendale-Pasadena (7 miles away)
  • Los Angeles International (21 miles away) Los Angeles International (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English
  • Spanish Spanish
  • Tagalog Tagalog

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • McDonald's (1.7 miles)
  • Wendy's (1.9 miles)
  • In-N-Out Burger (1.9 miles)
  • Sugar Suite (3.3 miles)
  • Del Taco (3.4 miles)
  • La Corona Mexican Grill (3.5 miles)

Places of Worship

  • Immanuel Bible Church (0.4 miles)
  • St Michael & All Angels (8.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.7 miles)
  • Rite Aid (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)

Hospitals

  • Veterans Administration (0.8 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (2.4 miles)
  • Rinaldi Convalescent Hospital (2.7 miles)
  • Kaiser Permanente Emergency (2.9 miles)
  • Olive View Ucla Medical Center (5.7 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.6 miles)
  • Porto's Bakery & Cafe (5.2 miles)
  • Starbucks (6.4 miles)
  • Winnetka Bowl (7 miles)
  • Starbucks (8.2 miles)

Transportation

  • Van Nuys FlyAway Bus Terminal to LAX (2.7 miles)
  • Van Nuys Airport (VNY) (3.4 miles)
  • Burbank Airport Ride Share Pick Up (7.4 miles)
  • Baggage Claim (7.4 miles)
  • Hollywood Burbank Airport (BUR) (7.4 miles)
  • North Hollywood Metro Station (7.5 miles)
  • Terminal A (7.5 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (2.9 miles)
  • Southern California Orthopedic Institute (3.6 miles)

Parks

  • Playground (4.1 miles)
  • Lake Balboa Park (4.5 miles)
  • O'Melveny Park (4.8 miles)
  • Encino Bike Path (5.2 miles)
  • Van Nuys Sherman Oaks Park (6.1 miles)
  • Holleigh Bernson Memorial Park (6.7 miles)
  • Parthenia Park (7.6 miles)

Theaters

  • AMC Porter Ranch 9 (6.2 miles)
  • Regal Sherman Oaks Galleria (6.3 miles)

Frequently Asked Questions

Where is Country Villa Sheraton?
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