Country Villa Sheraton
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9655 Sepulveda Boulevard, North Hills, CA 91343
For more information about senior living options: (844) 490-3973
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The staff at Country Villa Sheraton is described as good and nice. The facility is clean and spacious, providing an adequate living space for the residents. The staff is attentive and provides good care to the residents. There are social activities like nail day, socials, and music events for the residents to enjoy. Despite some shortcomings, the overall experience at Country Villa Sheraton is not horrible and the people are very nice.
The receptionist gave the wrong directions and none of the employees spoke English. The smell in the laundry room was described as foul and overwhelming. The small space divided by a shower curtain for the father was seen as inadequate and not up to standard. The experience at Country Villa Sheraton was described as short-term and not great, particularly when it came to the food. The shared room for the mother was considered small with only a curtain dividing it. There is a lack of enthusiasm or excitement about selecting Country Villa for the aunt, describing it as "not thrilled" and adequate but nothing exceptional. Despite paying a significant amount of money, it is mentioned that the aunt is unable to partake in activities, potentially indicating a dissatisfaction with the level of care provided.Country Villa Sheraton, located in the worst part of town, is described as a disappointing and frustrating experience by one visitor. From the moment they walked in, it was clear that this would be far from an ideal situation. The only staff member who spoke English barely understood them and even gave incorrect directions to their father's room. After wandering through the facility, they finally found someone who could help but felt disgusted by the uncleanliness and lack of communication.
Entering their father's room, the visitor was disheartened by its small size and division by a shower curtain. It was evident that their father was unhappy and uncomfortable in this environment. The overwhelming stench added to their growing disappointment with Country Villa Sheraton. Even introductions to staff members were met with confusion and language barriers, exemplified when a Hispanic nurse responded to their father's introduction with a panicked outburst in Spanish.
In contrast to this negative review, another reviewer provided a more balanced perspective on Country Villa Sheraton. While acknowledging its shortcomings, such as subpar food quality and short-term rehabilitation focus, they noted that the staff were friendly and attentive. The facility offered some social activities like nail days and music engagements to engage residents in a close-knit society filled with people from all walks of life.
A separate reviewer shared their mother's 10-day stay at Country Villa Sheraton. They found the staff to be good-natured and accommodating during her time there. However, they mentioned that she had to stay in a shared room divided by a curtain, which made for cramped quarters.
Lastly, one individual expressed reservation about their aunt staying at Country Villa but acknowledged its cleanliness and sufficient space for two residents. While unsure if their aunt could partake in activities due to her limitations, they commended the facility for doing an admirable job considering the amount of money paid for care.
In conclusion, these reviews highlight both positive aspects and disappointments regarding Country Villa Sheraton. While some reviewers commended certain staff members for their kindness and attentiveness, others emphasized the language barriers and lack of cleanliness. It is evident that improvements could be made to enhance the overall experience for residents and their families.
138 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Security gate
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activities
English Spanish TagalogCountry Villa Sheraton in North Hills, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished apartments.
Transportation is readily available with community-operated transportation for non-medical needs and transportation arrangements to doctors' appointments. A computer center is provided for residents to stay connected, and Wi-Fi/high-speed internet is accessible throughout the community.
Country Villa Sheraton provides delicious meals in a restaurant-style dining room, accommodating special dietary restrictions. Additionally, three cafes and ten restaurants are conveniently located nearby for dining options.
For recreation, residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A fitness room and gaming room are available on-site for residents' enjoyment. There is also a small library where residents can indulge in their love for reading.
The community ensures safety and security with a security gate and 24-hour call system. Housekeeping services are provided to maintain a clean and tidy living environment. Private bathrooms offer convenience and privacy for each resident.
Care services at Country Villa Sheraton include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents take their medications properly. Special dietary restrictions are accommodated for those with specific nutritional needs.
Mental wellness programs are implemented to support the emotional well-being of the residents. Move-in coordination is provided to assist new residents during the transition process.
Country Villa Sheraton boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. A wellness center ensures that the health needs of the residents are prioritized.
In terms of location convenience, there are three parks nearby where residents can enjoy outdoor activities. Pharmacies and physicians are easily accessible, with 21 pharmacies and two physicians located nearby. Transportation services are also available in the vicinity.
The staff at Country Villa Sheraton is bilingual, speaking English and Spanish, as well as Tagalog. In addition, there is a place of worship nearby for residents to practice their faith. Four hospitals are situated close by, ensuring quick access to healthcare facilities when needed.
Overall, Country Villa Sheraton in North Hills, CA provides a comprehensive assisted living community with top-notch amenities and care services, promising a comfortable and fulfilling lifestyle for its residents.
Country Villa Sheraton is located at 9655 Sepulveda Boulevard, North Hills, CA 91343 in Los Angeles County, California
Country Villa Sheraton on seniors.fyi includes 20 photos including images showing interior, landscaping, patio, decor, tree, brick wall, dining, bedroom, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Kitchen
Lighting
Artwork
Outdoor
Patio
Tree
Exercise Equipment
Fitness
