15857 Lassen St, North Hills, CA 91343
To contact a resident: (818) 894-0555
For more information about senior living options: (866) 208-4318
Evergreen Terrace Costs & Pricing
Evergreen Terrace offers competitive monthly rates for its accommodations compared to the broader Los Angeles County and the state of California. For a semi-private room, residents will pay $2,500, significantly lower than the county average of $3,349 and slightly below the state's average of $3,333. Similarly, Evergreen Terrace's private room pricing at $4,000 remains an attractive option when juxtaposed with Los Angeles County's prevailing rate of $4,197; however, it does exceed California's statewide average of $3,939. Overall, Evergreen Terrace presents a favorable value proposition that may appeal to individuals seeking quality care without compromising their budget in this high-cost region.
| Floor plans | Evergreen Terrace | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $2,500 | $3,349 | $3,333 |
| Private | $4,000 | $4,197 | $3,939 |
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Overall Review of Evergreen Terrace
Pros
The care provided to residents is praised.- The community is clean and well maintained.
- The staff go out of their way to assist residents.
- The meals offer a very good variety.
- The atmosphere is very positive and supportive for residents.
- The facility is described as loving and kind, with lovely people, good food, and a lot of caring.
Cons
The staff do not clean patients or administer medications to patients as instructed.- The staff are very unprofessional and unskilled.
Review
Evergreen Terrace in North Hills is best suited for families seeking a warm, well-maintained community with attentive staff, varied meals, and an active daily program. The atmosphere repeatedly earns praise for being positive and welcoming, creating a sense of belonging that can make a meaningful difference in how a resident adjusts to assisted living. This is the kind of place where daily life centers on companionship, practical help, and predictable routines, with staff who are visible and accessible. Those who prize a home-like environment and clear value for steady, high-quality service will likely feel confident here. However, for seniors with high medical needs or a history of care lapses, alternatives should be seriously considered.
Cleanliness and upkeep appear to be reliable strengths. Reviewers describe Evergreen Terrace as well kept, with clean facilities and pleasant rooms that contribute to a comfortable stay. The staff is seen as professional and genuinely helpful, willing to go the extra mile to assist residents and soothe family concerns. The dining program earns praise for variety and quality, making meals something residents look forward to rather than just nutrition. A robust slate of activities supports cognitive and social engagement, while carers coordinate across service areas so daily tasks feel integrated rather than fragmented. Several families express appreciation for a loving, kind environment and perceived good value, reinforcing the impression of a dependable, resident-centered operation.
Yet two reviews deliver a stark counterpoint that cannot be ignored. In those accounts, a five-day stay ended with hospital visits and an abrupt discharge, with accusations that patients were not cleaned or administered medications as instructed and that staff were unprofessional and unskilled. The gravity of those claims is hard to dismiss, touching on essential safety and quality-of-care expectations. Although other residents report positive experiences, these messages raise the possibility of inconsistent performance or gaps in supervision. Prospective movers must weigh the potential for excellent day-to-day life against the risk of serious care lapses, and insist on direct answers about current nursing oversight and accountability.
How the positives offset the negatives depends on what families value most. If the community delivers reliable cleanliness, responsive aides, engaging activities, and a generally respectful tone, those factors can offset many routine needs for many residents. The central concern is medical execution: medication administration, proper documentation, and timely escalation in emergencies. Prospective residents should seek explicit assurances about nursing leadership, staffing ratios, and the name of the on-site director responsible for overseeing care. A practical approach is to request a guided tour focused on care processes, review recent inspection or licensing records, and ask for a written care plan tailored to the individual. Without concrete safeguards, the risk remains uncomfortably high.
This community is best for seniors who want a welcoming, social environment and are comfortable with a basic level of clinical oversight that they verify in advance. Those needing intensive medical management, complex wound care, or continuous hospital-level monitoring should look elsewhere. Budget-sensitive families should obtain a transparent itemization of all charges and potential add-ons, since at least one reviewer noted a quote beyond budget. It is essential to discuss medication costs, nurse visit frequency, and what care services are included in the base rate versus add-ons. If the price fits and the care plan aligns with expectations, Evergreen Terrace can be a strong match.
In sum, Evergreen Terrace offers a solid lifestyle and supportive day-to-day care for seniors who value warmth, cleanliness, and active engagement, with staff who appear committed to residents’ well-being. The major caveat is the possibility of significant lapses in medical care, a reality that demands rigorous verification before a final decision. Prospective families should arrange frank conversations with administration, tour the facility with questions about med management, and seek candid references from current residents. With due diligence, Evergreen Terrace can deliver dependable companionship and a comfortable home, while still leaving room to pursue alternatives if medical oversight is non-negotiable for the individual.
Board and Care Home
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Cable or satellite TV
Full kitchen
Indoor common areas
Outdoor common areas
Private
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Burbank-Glendale-Pasadena (8 miles away)
Ambulatory care
Diabetic care
Incontinence care
Anytime dining
BBQs or picnics
Birthday parties
Brain fitness
Cards / pinochle club
Karaoke
Light therapy programs
Resident band or musicians
Stretching classes
Walking club
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