15822 Mayall Street., North Hills, CA 91343
For more information about senior living options: (844) 490-3973
The reviewer thinks the place sucks. They allege the staff hires people who barely speak English. They claim staff won't let patients leave, even though they're legally supposed to. They say the food is a joke. They recount an incident where a staff member served soup with only two tiny pieces of meat, refusing to give more despite a high-protein diet. They assert there is massive corruption in the healthcare system and that the system should be investigated.After two months in this setting, the overall impression left is one of deep disappointment and growing frustration. The reviewer paints a picture of a place that feels more like a mismatch of expectations and realities, where everyday operations are undermined by visible gaps in communication and care. A recurring thread is the sense that staff turnover and language barriers create an environment where meaningful interaction is difficult, and where complaints about basic procedures feel like they're bouncing around without resolution. The tone suggests a growing fatigue with what is perceived as ineffective management and unclear accountability, with the end result being a persistent sense of unease rather than reassurance.
A central complaint centers on the staff themselves, particularly the observation that many employees "barely speak English." This is presented not merely as a linguistic quibble but as a fundamental barrier to effective care. When the people responsible for day-to-day support cannot communicate clearly, the reviewer worries about the quality and safety of the assistance they're receiving. The implication is that miscommunications are frequent enough to affect trust and reliability, leading to a perception that the experience is strained or inadequately supported by those who are supposed to help.
Equally distressing to the reviewer are concerns about patients' freedom of movement within the facility. There is a strong claim that you cannot leave - even if you are legally entitled to do so - and that this restriction persists despite supposed legal rights. The emotional weight of this accusation cannot be understated: it speaks to a feeling of being trapped, of having autonomy curtailed in a context where one expected to be looked after, not confined. The language used conveys a sense of power imbalance, where the patient feels powerless and uncertain about the confines of the institution's rules or authorities.
The quality of the food emerges as another major point of disappointment, described bluntly as "a joke." The reviewer recounts a specific, almost emblematic incident: someone preparing soup presents a meal that consists of only two tiny pieces of meat, despite pleas for more - especially given a high-protein dietary goal. This single episode is used to symbolize a broader pattern of inconsistency and inadequate attention to dietary needs. The frustration isn't limited to taste; it's tied to nutrition, health, and the sense that meals are not being treated as a serious component of care, especially for someone who is following a particular diet.
Beyond the day-to-day irritants, there is a sweeping accusation about the broader system: the belief that "these places" are scamming the health care system. The reviewer's use of this phrase signals a conviction that the issues observed are not isolated incidents but indicative of wider, systemic deception or exploitation. The claim extends from individual experiences to a call for scrutiny and accountability, suggesting that "massive corruption" is a pervasive problem rather than an unfortunate collection of missteps. Such language reveals a deep trust crisis, where the reviewer feels that the entire framework is oriented more toward self-interest or profit than toward genuine patient welfare.
In tying these threads together, the reviewer conveys a sense of ongoing dissatisfaction that permeates multiple aspects of the experience. The combination of language barriers, restricted autonomy, inconsistent meals, and accusations of systemic wrongdoing coalesces into a portrait of a place that feels unreliable and untrustworthy. The emotional tone shifts between resignation and anger, with persistent worry about whether one's health and basic needs are being properly attended to. The impact is not simply about a bad day or a poor meal; it is about a broader disillusionment with a system that the reviewer believes should be safeguarding well-being but is perceived as falling short in fundamental ways.
Ultimately, the narrative leaves the reader with a strong conviction that substantial changes are needed. The reviewer calls attention to the mismatch between what they expected - professional, compassionate care delivered in a transparent, accountable system - and what they experienced: communication gaps, perceived restrictions, inadequate nutrition, and an overarching sense of being part of a system that may be deficient at a structural level. The expressed demand is for investigation, reform, and greater accountability so that others do not endure similar experiences. In the end, the account serves as a clear, pointed critique aimed at provoking consideration and action, rather than a simple catalog of grievances.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (8 miles away) Los Angeles International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Years in North Hills, CA is a comfortable and welcoming board and care home that offers personalized care services for seniors. Our community provides a range of amenities to ensure that residents are well-cared for and have everything they need to live a fulfilling and independent lifestyle.
Our fully furnished rooms provide a cozy living space where residents can feel at home. In addition, our community features a dining room where residents can enjoy delicious meals prepared by our staff. We understand the importance of maintaining a balanced diet, so we offer special dietary restrictions to accommodate individual needs.
At Golden Years, we prioritize the well-being of our residents. Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications accurately and on time.
To enhance the quality of life for our residents, we provide various activities and scheduled daily events. These activities promote socialization and engagement among our seniors. Additionally, we coordinate transportation arrangements for medical appointments and provide transportation to doctor's appointments.
Our community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for leisurely outings.
At Golden Years in North Hills, CA, we strive to create a warm and supportive environment where seniors can enjoy their golden years with peace of mind knowing that they are receiving attentive care in a comfortable setting.
Golden Years is located at 15822 Mayall Street., North Hills, CA 91343 in Los Angeles County, California
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