Information last verified:
15822 Mayall Street., North Hills, CA 91343
For more information about senior living options: (844) 490-3973
The place sucks. They hire people who barely speak English. They won't let customers leave, even though they're legally supposed to. The food is a joke. A worker served soup with only two tiny pieces of meat after being begged for more. There is massive corruption in the system.Golden Years in North Hills is best suited for families that can provide aggressive oversight and demand a highly proactive advocate on the ground. The single review paints a troubling picture of care that is inconsistent at best: staff with limited English proficiency, restrictive practices around resident movement, and meals that fail to meet basic expectations. In practical terms, this community appears to be a fragile match for a resident whose care needs are straightforward but whose family can and will monitor every detail, document concerns, and push for rapid responses. For a senior relying on dependable communication and respectful daily routines, Golden Years represents a high-risk fit rather than a settled, comfortable home.
Explicitly, those who should consider alternatives are seniors who require reliable, clear communication with staff, consistent nutrition aligned with dietary goals, and autonomy that isn’t tethered to opaque rules. The review highlights core red flags that would cause many families to pause: language barriers among caregivers, and a policy environment that apparently limits residents’ freedom of movement. If a resident’s priorities include transparent operation, predictable meal quality, and straightforward access to administrators, other options are likely to deliver far more confidence. Families should not assume these elements will improve without deliberate, ongoing advocacy.
In weighing the pros against the reported cons, the balance heavily tips toward the negatives. There are no clearly documented advantages that would counterbalance the issues raised, no evident evidence of highly competent language-concordant staffing, transparent grievance channels, or consistently nutritious meals. The core strengths one might expect from a well-run assisted living, clear resident rights, meaningful engagement, and meals that meet dietary targets, are not substantiated in the review. Instead, the significant concerns about staff communication, appetite-appropriate nutrition, and restrictive practices consume the narrative, leaving little room for optimism about a routine, dignified experience.
Families evaluating Golden Years should pursue concrete assurances before making a commitment. Ask for detailed staff rosters that show language capabilities and coverage across shifts; request a clear, written policy on resident rights, leaving and outings, and how residents can appeal restrictions. Seek sample menus and evidence of accommodations for high-protein or specialized diets, with a plan for monitoring protein intake and overall nutrition. Insist on opportunities to speak with current residents and visit during mealtimes to observe service and filtration of concerns. Review recent inspection reports, complaint logs, and any corrective action plans to gauge responsiveness and accountability.
If choosing among nearby options, prioritize communities with demonstrated strengths in staffing quality, multilingual capability, resident autonomy, and transparent governance. Prospective residents should compare what each place does to address diet, movement, and rights protection, not just surface-level amenities. A facility that welcomes questions, provides timely responses, and shows measurable improvements in nutrition and resident satisfaction is preferable to a setting where concerns go unaddressed or are dismissed. The prudent path is to reserve Golden Years for those prepared to engage in rigorous oversight or to walk away in favor of safer, better-governed options.
Bottom line: Golden Years demands a level of family involvement and resident resilience that may exceed the needs of many seniors. For anyone seeking an environment with consistent, respectful staff interactions, reliable nutrition, and transparent operations, alternatives are strongly recommended. If the decision is made to pursue Golden Years, pair the move with a formal advocacy plan, scheduled reviews with administration, and a clear exit strategy should concerns persist. In practical terms, this community is not a first choice for most families, but it can be a workable temporary arrangement only for those who are prepared to fight for basic rights and standards on a day-by-day basis.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (8 miles away) Los Angeles International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Years in North Hills, CA is a comfortable and welcoming board and care home that offers personalized care services for seniors. Our community provides a range of amenities to ensure that residents are well-cared for and have everything they need to live a fulfilling and independent lifestyle.
Our fully furnished rooms provide a cozy living space where residents can feel at home. In addition, our community features a dining room where residents can enjoy delicious meals prepared by our staff. We understand the importance of maintaining a balanced diet, so we offer special dietary restrictions to accommodate individual needs.
At Golden Years, we prioritize the well-being of our residents. Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications accurately and on time.
To enhance the quality of life for our residents, we provide various activities and scheduled daily events. These activities promote socialization and engagement among our seniors. Additionally, we coordinate transportation arrangements for medical appointments and provide transportation to doctor's appointments.
Our community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for leisurely outings.
At Golden Years in North Hills, CA, we strive to create a warm and supportive environment where seniors can enjoy their golden years with peace of mind knowing that they are receiving attentive care in a comfortable setting.
Golden Years is located at 15822 Mayall Street., North Hills, CA 91343 in Los Angeles County, California
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