Providence Holy Cross Medical Center

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Providence Holy Cross Medical Center in Mission Hills, CA

11600A Indian Hills Road, Mission Hills, Ca 91345, Mission Hills, CA 91345

For more information about senior living options: (844) 490-3973

5 from 1 review
Skilled Nursing Facility

Overall Review of Providence Holy Cross Medical Center

Pros

  • pro The facility is immaculate.
  • pro The staff are responsive, sensitive, and caring to both patients and families.
  • pro The reviewer consistently witnessed the highest level of quality of care they have ever seen in any facility.
  • pro The patient was kept very clean.
  • pro The infection rate over four years was exceptionally low, with only one incident.

Cons

  • pro She was completely and totally unresponsive and not able to communicate in any way.
  • pro The patient was unable to advocate for herself in any way (including using a buzzer).

Review

Providence Holy Cross Medical Center in Mission Hills is best suited for families that demand elite medical oversight, pristine facility conditions, and consistently responsive, compassionate care for a loved one who requires long-term skilled nursing or post-acute support. The setting is especially appropriate when a resident cannot advocate for themselves and the family needs reliable, steady engagement from a care team. The account that stands out here is a four-year trajectory of meticulous cleanliness, hands-on attention, and a level of clinical competence that translates into real, measurable safety for residents with complex needs. The combination of a spotless environment, rapid responsiveness, and a culture of empathy positions this community as a top-tier option for families prioritizing protection, dignity, and ongoing communication.

There are clear scenarios where alternatives deserve consideration. If the priority leans toward a more social, activity-rich atmosphere with broader off-site programming or a housing style that feels more home-like, other communities may offer a better fit. For those weighing cost considerations, shorter rehab timelines, or environments focused on different therapeutic emphases, shopping around can uncover options that align more closely with budget or personal preferences. Additionally, families seeking explicit transparency around outcomes, or a facility with a wider array of specialty services beyond standard skilled nursing, should evaluate other providers to ensure alignment with specific goals and expectations.

The strongest pro here is the demonstrated quality of care. The staff's responsiveness and sensitivity to both patients and their families create a level of trust that is rarely matched. The patient's cleanliness and ongoing maintenance were consistently prioritized, reducing infection risk and culminating in a remarkably low complication profile over four years. That track record - one infection among many years of care in a setting with a resident unable to advocate - speaks to a disciplined approach to infection control, meticulous daily routines, and proactive, personalized oversight. In practical terms, this means families can anticipate dependable supervision, clear updates, and a care team that treats the resident with dignity while keeping family members in the loop.

Beyond clinical excellence, the human element stands out as a defining strength. The reviewers repeatedly note staff who are attentive, compassionate, and sensitive to the emotional needs of both residents and families. This is not a hollow credential; it translates into tangible experiences of reassurance during difficult days, thoughtful communication around changes in condition, and a willingness to accommodate family involvement. Such relational competence often correlates with sustained satisfaction and a more peaceful caregiving journey, particularly for loved ones who rely on others to navigate medical complexities during the long arc of chronic or post-acute care.

For decision-making, prioritize questions around staffing patterns, physician engagement, and how care plans are developed and revised. Inquire about daily visitation policies, the frequency of physician rounds, and the team's approach to family conferences. Clarify what therapy services are available, the typical duration and intensity of rehabilitation, and how these services harmonize with palliative or end-of-life considerations if they become relevant. It is also prudent to ask about infection-control metrics, cleaning protocols, and how the facility measures and communicates care quality on an ongoing basis. When these elements align with the family's expectations, the match is strong.

In summary, Providence Holy Cross Medical Center delivers a compelling value proposition for families seeking a high-caliber, supervised environment where cleanliness, responsiveness, and compassionate care are non-negotiable. The absence of notable drawbacks in the account amplifies confidence that a resident with complex needs can receive steady, expert support while families experience meaningful engagement and reassurance. If the core goals are safety, dignity, and a consistently attentive care team, this community rises to the top in Mission Hills. Those whose priorities differ - whether cost sensitivity, a more active social calendar, or a broader suite of specialized services - should weigh alternatives with equal rigor to ensure the chosen setting truly matches the longer-term caregiving plan.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (8 miles away) Burbank-Glendale-Pasadena (8 miles away)
  • Los Angeles International (24 miles away) Los Angeles International (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Holy Cross Medical Center in Mission Hills, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and leisure. The residents can enjoy delicious meals in the restaurant-style dining room or prepare their own meals in the convenience of their kitchenette.

Housekeeping services are provided to maintain cleanliness and a pleasant living environment. Outdoor space is available for residents to relax, exercise, or socialize with fellow residents. Move-in coordination ensures a smooth transition for new residents.

In terms of care services, Providence Holy Cross Medical Center offers 24-hour supervision to ensure the safety and security of all residents. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Specialized diabetic diets are accommodated, and meal preparation and medication management are also available.

The community promotes mental wellness through its dedicated mental wellness program. Residents can engage in resident-run activities as well as scheduled daily activities to maintain an active and fulfilling lifestyle.

Providence Holy Cross Medical Center is conveniently located near two cafes, parks, pharmacies, restaurants, places of worship, and multiple hospitals, ensuring easy access to essential services and amenities within the surrounding area.

Overall, this assisted living community provides a comfortable and supportive environment with various amenities and care services designed to meet the unique needs of each resident while promoting independence and overall well-being.

Nearby Places of Interest

Hospitals

  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (0.1 miles)
  • Rinaldi Convalescent Hospital (2 miles)
  • Veterans Administration (2.9 miles)
  • Olive View Ucla Medical Center (3.2 miles)
  • Kaiser Permanente Emergency (4.6 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.3 miles)
  • Rite Aid (2.5 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Rite Aid (3.9 miles)

Restaurants

  • McDonald's (0.9 miles)
  • McDonald's (2.2 miles)
  • Sugar Suite (2.5 miles)
  • In-N-Out Burger (3.3 miles)
  • Del Taco (4 miles)
  • Wendy's (4.1 miles)
  • La Corona Mexican Grill (5.9 miles)

Places of Worship

  • Immanuel Bible Church (2.7 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (4.1 miles)
  • Starbucks (5.9 miles)
  • Porto's Bakery & Cafe (6.5 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.7 miles)
  • Honu Coffee (8 miles)

Parks

  • O'Melveny Park (3.5 miles)
  • Playground (5.5 miles)
  • Holleigh Bernson Memorial Park (6.5 miles)
  • Lake Balboa Park (7 miles)
  • Encino Bike Path (7.6 miles)
  • Van Nuys Sherman Oaks Park (8.4 miles)
  • Parthenia Park (8.9 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (5.1 miles)
  • Southern California Orthopedic Institute (6 miles)
  • Prima Pediatrics (8.4 miles)

Transportation

  • Van Nuys FlyAway Bus Terminal to LAX (5.2 miles)
  • Van Nuys Airport (VNY) (5.8 miles)
  • Baggage Claim (8.3 miles)
  • Burbank Airport Ride Share Pick Up (8.3 miles)
  • Hollywood Burbank Airport (BUR) (8.4 miles)
  • Terminal A (8.4 miles)

Theaters

  • AMC Porter Ranch 9 (6.5 miles)
  • Regal Sherman Oaks Galleria (8.7 miles)

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