Providence Holy Cross Medical Center

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Providence Holy Cross Medical Center

11600A Indian Hills Road, Mission Hills, Ca 91345, Mission Hills, CA 91345

For more information about senior living options: (844) 490-3973

5 from 1 review
Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The facility consistently provides the highest level of quality care for its patients.
    • pro The staff is responsive, sensitive, and caring towards both patients and their families.
    • pro The cleanliness of the facility is impeccable, ensuring a safe environment for residents.
    • pro Incidents of infection are exceptionally low, showcasing the facility's commitment to patient health.
    • pro Family members feel welcomed and supported during difficult times at the facility.
    • pro The overall experience in this skilled nursing facility exceeds that of others based on previous experiences.

    Cons

    • pro The patient was completely unresponsive and unable to communicate, which was distressing for the family.
    • pro There may have been challenges in maintaining a close relationship due to inconsistent visitation before the last month.
    • pro Despite the high level of care, the patient’s condition required long-term placement, indicating a serious health issue.
    • pro The experience of having a loved one in such a facility for four years might evoke feelings of helplessness for the family.
    • pro The patient’s reliance on a tracheostomy and feeding tube reflects significant medical concerns during her stay.

    Review

    The experience of caring for a family member in a skilled nursing facility can be fraught with anxiety and concern, particularly when communication is impossible due to medical conditions. Such was the case for the individual whose sister spent four long years in a facility that ultimately proved to be an outstanding example of care and compassion. In this heartfelt review, the author underscores both their gratitude and admiration for the quality of care provided at this particular institution, shedding light on why it stands out amongst many others that have been encountered throughout their experiences.

    For four years, the author's sister remained completely unresponsive, unable to engage or communicate in any manner. This heartbreaking reality placed immense pressure not only on her but also on her family members who frequented the facility. The author highlights that during this challenging period, their brother-in-law showed unwavering commitment by visiting his wife daily, ensuring she felt loved and connected despite her condition. Meanwhile, the author made it a priority to visit weekly until committing to daily visits in the month leading up to her passing. This level of dedication from family members speaks volumes about their love for her and suggests that they sought solace in knowing she was well-cared for by a dependable team.

    What truly sets this facility apart is its exemplary standards of cleanliness and care. The environment is described as immaculate—an important aspect when considering the health needs of patients requiring such intensive support. With a unique focus on infection control, it is noted that there was only one incident of infection over the entire four-year span of residency; a statistic almost unheard of in similar settings where patients often battle vulnerabilities due to weakened immune systems from complex medical conditions like tracheostomy care or feeding tubes.

    The staff's responsiveness, sensitivity, and overall professionalism play a pivotal role in shaping positive outcomes within any healthcare setting; however, at this facility specifically, these attributes are profoundly recognized by both visitors and families alike. The author recalls witnessing consistently high levels of quality care—a hallmark that becomes increasingly crucial when patients cannot advocate for themselves or signal their needs through traditional means like call buttons or verbal communication. It is precisely this awareness among staff that highlights their dedication and vigilance towards each patient’s well-being.

    Given her sister's inability to voice concerns or express discomfort due to her severe condition—a difficulty faced by many patients in similar situations—the importance of intentional caregiving cannot be overstated. Family members need reassurance regarding how loved ones are treated when they can't speak for themselves; hence observing attentive staff who demonstrate genuine empathy provides essential peace of mind.

    In reflecting on their experience at this remarkable facility, it is evident that while loss brings profound sadness, there can also be comfort found in knowing one's family member received exceptional care throughout her time there. As such institutions become increasingly scrutinized for varying reasons across regions and sectors within healthcare provision—including staffing shortages or inadequate resources—this review serves as a testament to what excellence looks like within skilled nursing facilities. This adoration stems not just from personal experience but also an appreciation rooted in observation; highlighting how attentive practice can change lives even at moments marked by silence.[end]

    Features

    Housing

    • 48 resident community capacity 48 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Dining room Dining room
    • Fully furnished Fully furnished
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Care Services

    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Providence Holy Cross Medical Center in Mission Hills, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and leisure. The residents can enjoy delicious meals in the restaurant-style dining room or prepare their own meals in the convenience of their kitchenette.

    Housekeeping services are provided to maintain cleanliness and a pleasant living environment. Outdoor space is available for residents to relax, exercise, or socialize with fellow residents. Move-in coordination ensures a smooth transition for new residents.

    In terms of care services, Providence Holy Cross Medical Center offers 24-hour supervision to ensure the safety and security of all residents. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Specialized diabetic diets are accommodated, and meal preparation and medication management are also available.

    The community promotes mental wellness through its dedicated mental wellness program. Residents can engage in resident-run activities as well as scheduled daily activities to maintain an active and fulfilling lifestyle.

    Providence Holy Cross Medical Center is conveniently located near two cafes, parks, pharmacies, restaurants, places of worship, and multiple hospitals, ensuring easy access to essential services and amenities within the surrounding area.

    Overall, this assisted living community provides a comfortable and supportive environment with various amenities and care services designed to meet the unique needs of each resident while promoting independence and overall well-being.

    Nearby Places of Interest

    Hospitals

    • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (0.1 miles)
    • Rinaldi Convalescent Hospital (2 miles)
    • Veterans Administration (2.9 miles)
    • Olive View Ucla Medical Center (3.2 miles)
    • Kaiser Permanente Emergency (4.6 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (2.3 miles)
    • Rite Aid (2.5 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.3 miles)
    • Rite Aid (3.9 miles)

    Restaurants

    • McDonald's (0.9 miles)
    • McDonald's (2.2 miles)
    • Sugar Suite (2.5 miles)
    • In-N-Out Burger (3.3 miles)
    • Del Taco (4 miles)
    • Wendy's (4.1 miles)
    • La Corona Mexican Grill (5.9 miles)

    Places of Worship

    • Immanuel Bible Church (2.7 miles)

    Cafes

    • Starbucks (3.3 miles)
    • Starbucks (4.1 miles)
    • Starbucks (5.9 miles)
    • Porto's Bakery & Cafe (6.5 miles)
    • Starbucks (7.3 miles)
    • Panera Bread (7.7 miles)
    • Honu Coffee (8 miles)

    Parks

    • O'Melveny Park (3.5 miles)
    • Playground (5.5 miles)
    • Holleigh Bernson Memorial Park (6.5 miles)
    • Lake Balboa Park (7 miles)
    • Encino Bike Path (7.6 miles)
    • Van Nuys Sherman Oaks Park (8.4 miles)
    • Parthenia Park (8.9 miles)

    Physicians

    • Mid-Valley Comprehensive Health Center (5.1 miles)
    • Southern California Orthopedic Institute (6 miles)
    • Prima Pediatrics (8.4 miles)

    Transportation

    • Van Nuys FlyAway Bus Terminal to LAX (5.2 miles)
    • Van Nuys Airport (VNY) (5.8 miles)
    • Baggage Claim (8.3 miles)
    • Burbank Airport Ride Share Pick Up (8.3 miles)
    • Hollywood Burbank Airport (BUR) (8.4 miles)
    • Terminal A (8.4 miles)

    Theaters

    • AMC Porter Ranch 9 (6.5 miles)
    • Regal Sherman Oaks Galleria (8.7 miles)

    Frequently Asked Questions

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