Windsor Gardens Convalescent Hospital
Save915 South Crenshaw Boulevard, Los Angeles, CA 90019
For more information about senior living options: (844) 490-3973
The facility offers excellent care and professional staff; it's clean and has a great location. Tania Pineda is amazing, very informative, and has a great personality. Tania Pineda is the best. The DON Kristine is on top of everything and is very kind. The admissions department staff were extremely helpful and knowledgeable. The nursing staff is incredible.
They allege that their brother died after being discharged due to negligence and incompetent social workers and administration. They describe the facility as having horrible nurses, with explicit criticism of Michael Z, and rate it 1/5. They claim nighttime care is not provided, with the call button pressed for hours (since 2:45 AM) and no help. They state that their husband with stage 4 cancer had a wound that wasn't cared for properly, which worsened and led to emergency admission. They say CNAs are too busy to reposition patients, resulting in worsening wounds, anemia, and fungus. They label Windsor Gardens as the worst nursing home to place a loved one in and express that the place should be closed. They report that room phones do not work for weeks, making it impossible to contact a patient and plan to report the issue to the licensing board. They complain there is no clear contact for questions or patient information besides nurses, implying poor communication.The reviews about Windsor Gardens reveal a landscape of highly divergent experiences that families and former residents have felt compelled to share. On one end of the spectrum, there are urgent, almost desperate warnings from people who feel their loved ones were harmed or neglected, especially during nighttime care. One reviewer warned others not to bring loved ones to the facility, recounting the death of a brother who allegedly died due to negligence and what they described as incompetent social workers and administration. Another account stresses that patient calls are left unanswered for hours in the middle of the night, with the author claiming they pressed the call button at 2:45 a.m. and never received help by dawn, despite multiple assurances from staff. There are also specific grievances about wound care for a spouse with stage 4 cancer, where the wound allegedly worsened while at Windsor Gardens, ultimately leading to an emergency room admission after discharge. The same set of comments questions the responsiveness of the phone system inside patient rooms and reflects a broader fear that families cannot rely on transparent information or timely intervention when matters are most critical.
Amid these stern warnings, other voices describe experiences that stand in stark contrast: positive, even glowing scenes of professional care, clean facilities, and a welcoming atmosphere. Some reviewers speak highly of the nursing staff, noting that the facility is clean and that the location is convenient. A number of entries emphasize excellent care and professional demeanor, praising specific individuals who appear to have made a meaningful impact on the residents' well-being. In these stories, Windsor Gardens is portrayed as a place where respectful treatment, strong communication, and supportive staff foster a sense of safety and comfort for both patients and their families.
A notable thread that runs through many of the supportive reviews centers on the admissions process and the people who facilitate it. Several entries highlight the role of Tania Pineda, an admissions coordinator, and describe her as compassionate, patient, and incredibly helpful. Quotes from these reviews repeatedly celebrate Tania for guiding families through difficult transitions, explaining options clearly, answering questions with patience, and even working late to ensure that tours, paperwork, and insurance details are in order. One reviewer described Tania as someone who made the hospital-to-nursing-home transition easy during a stressful time, calm and reassuring everyone involved. Others call her "amazing," "super helpful," and "the best," crediting her with reducing stress and making families feel valued and informed. The sentiment is that the admissions team, and Tania in particular, can make a critical difference in the overall experience and satisfaction of families during a difficult period.
The medical and clinical staff also receive substantial praise in several testimonials. Dr. Hourani, in particular, is highlighted by multiple reviewers as a physician who provided exceptional care and advocacy. One account calls him a "super hero" whose expertise and dedication helped a wife recover and regain strength, and another describes him as an incredible doctor who has been a trusted figure for decades. Wound care professionals, such as a provider named Adrian, are consistently singled out for their knowledge, treatment approach, and the tangible improvements they helped achieve. In these stories, the clinical team is described as capable, compassionate, and deeply invested in a patient's progress, offering a sense of hope and reassurance to families during lengthy recoveries.
There are also voices that celebrate the broader hospital-to-home continuum, emphasizing teamwork across departments and roles. Several reviews praise front-desk staff, housekeeping, and therapy teams for their kindness and diligence, noting that the staff went above and beyond to keep patients comfortable, provide meals that met dietary preferences, and maintain a positive atmosphere in patient rooms. For some families, the experience is characterized by thoughtful attention from the kitchen staff and a consistent sense of warmth from those who interact with visitors in the facility's communal areas. The recurring message is that when the staff function well together, the environment can feel like a supportive, almost familial space where residents are treated with dignity and respect.
In the most expansive accounts, Windsor Gardens is portrayed as a place of dual realities. For every person who warns others about neglect, there is another who counters with praise for excellent care, professional leadership, and a team that truly embodies patient-centered service. The contrasts speak to the overall challenge many families face in evaluating long-term care facilities: the experience can vary dramatically from room to room, shift to shift, and staff member to staff member. What emerges from these narratives is a compelling reminder of the human dimension behind every bed and every treatment plan - the difference that attentive, compassionate, and well-coordinated care can make during one of the most vulnerable times in a person's life, and the equally important reminder that lapses in care can have lasting, heartbreaking consequences for families who depend on these services.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (9 miles away) Burbank-Glendale-Pasadena (10 miles away) Long Beach (Daugherty) (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Gardens Convalescent Hospital in Los Angeles, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. These amenities include a beauty salon, cable or satellite TV, a computer center, fully furnished accommodations, a gaming room, a garden, housekeeping services, private bathrooms, restaurant-style dining, a small library, telephone access, transportation arrangements (both non-medical and to doctors' appointments), and Wi-Fi/high-speed internet.
In terms of care services, Windsor Gardens provides 24-hour call system and supervision to ensure the safety and security of its residents. The staff also assists with activities of daily living such as bathing, dressing, and transfers. Additionally, the community offers assistance with diabetes diets and meal preparation as well as medication management. A mental wellness program is also available to support the emotional health of residents.
To maintain an active lifestyle, residents can participate in concierge services and scheduled daily activities such as fitness programs. Planned day trips are also organized for those who enjoy exploring outside the community. Resident-run activities allow individuals to engage with each other and build relationships.
Windsor Gardens Convalescent Hospital benefits from its convenient location in Los Angeles. Residents have access to numerous cafes, parks, pharmacies, restaurants, theaters nearby. Additionally, transportation options are readily available for easy commuting.
Overall, Windsor Gardens Convalescent Hospital combines top-notch amenities and care services with a vibrant social environment to deliver an exceptional assisted living experience for its residents in Los Angeles.
Windsor Gardens Convalescent Hospital is located at 915 South Crenshaw Boulevard, Los Angeles, CA 90019 in Los Angeles County, California
Windsor Gardens Convalescent Hospital on seniors.fyi includes 5 photos including images showing bedroom, interior, dining, lighting, windows, decor, building, landscaping, and more.
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