Sunray Healthcare Center
Save
3210 West Pico Boulevard, Los Angeles, CA 90019
For more information about senior living options: (844) 490-3973
Sunray Healthcare Center's nurses and administrators provided excellent care. The facility is described as full of heart and soul. The staff in specialized nursing and rehabilitation services is outstanding. They always treat patients with kindness and respect. The pricing is reasonable, making the care worthwhile. The staff is incredibly patient, understanding, and professional. The facility never lost any patients' belongings. Sunray took expert care of a dying sibling. The care team makes families feel safe and cared for.
The food is terrible and the kitchen staff are rude; the cooks apparently don't know how to cook. The facility smells of urine and patients are left unclean and unattended. Nurses are overworked and inconsistent; there is no standard of care across staff. Residents are overmedicated and neglected, with medications causing harm. The facility is dirty and outdated, with old beds and broken furniture, and no on-site doctor. Staff show a lack of compassion and engage in unprofessional behavior such as personal phone use. Grievances and admission papers are not provided, and family communications are poorly handled.Sunray Healthcare Center in Los Angeles appears to deliver a wide spectrum of experiences for residents and their families, ranging from deeply heartfelt praise to troubling accounts of neglect and disorganization. On the positive side, many reviewers highlight a culture of care, kindness, and patient-centered attention that left lasting impressions. Several families praised the nurses and administrators for their responsiveness and compassion, describing Sunray as a place with "heart and soul" and noting that staff consistently treated patients with dignity. The care team is repeatedly thanked by grateful relatives who emphasize the dedication of individual caregivers and the value of personalized attention during challenging health journeys.
Among the staff repeatedly singled out for praise are a number of dedicated caregivers and specialists. One reviewer specifically lauds a nurse named Oneida, another names Miguel and the social worker Yvonne, with praise for the RN supervisor Sergio and team members Salvador, Reggie, Kouiti, Theresa, and caregivers who helped with feeding, as well as respiratory therapists J.J. and Joe Joe. A wound nurse named Aldrin is singled out as a standout, and several stories describe how patients and families felt seen, supported, and well cared for by this group. A separate commendation notes the facility's ability to handle dementia care with patience, understanding, and professional conduct, giving families peace of mind about their loved ones' safety and emotional well-being. Some reviewers even note that Sunray staff helped preserve personal belongings and offered reassurance during a difficult transition, underscoring a sense of reliability and steadiness in the care environment.
Beyond individual staff warmth, other messages celebrate the overall quality of care in subacute and rehabilitation contexts. Several reviews describe Sunray as a place where professional work in specialized nursing and rehabilitation is evident and where people feel treated with kindness and respect. A family describes a wonderful experience with a strong team, and another notes that reasonable pricing helped make the care experience more feasible. In these accounts, the center is framed as a place that can, under the right circumstances, offer meaningful progress and compassionate engagement for both patients and families navigating recovery and daily needs.
Yet the other end of the spectrum is equally powerful in these accounts. A number of reviewers report serious concerns about food service, kitchen conduct, and overall meal quality, with specific complaints about the PM cook Juan and dietary aide Paula and questions about why such staff remain in their positions when nutrition and meal planning feel mismanaged. These criticisms suggest that for some residents, even basic daily routines - such as meals - become a source of frustration and distress, raising doubts about training, supervision, and accountability in dietary services.
More devastating are the claims about safety, cleanliness, and the fundamental responsiveness of the care team. One account describes a strong urine odor in the building and a patient who was left partially exposed with a full diaper situation and no immediate staff to assist. Other reviewers recount a pervasive sense that some residents are not being checked regularly for wounds or pressure sores, with a cited period of delay before treatment began. These narratives also mention loud concerns about staffing levels and a perception that nurses and aides are too overwhelmed or distracted to attend promptly to patients, especially those who are unable to move or speak for themselves.
There are particularly poignant stories about health crises and transitions that did not unfold smoothly. One reviewer recounts a father who fell on the first night and required emergency care, while another describes a mother who, after months of subacute care, experienced a bladder infection that sent her back to the hospital and ICU, illustrating how fragile situations can become when care coordination falters. Other accounts paint a picture of dental-level attention in some moments and a stark lack of attention in others, with some residents reported as being over-medicated or sedated, raising alarm about the potential risks of pharmacological restraint and the balance between comfort and safety. Families describe a medical environment where doctors may not visit frequently enough, leaving families feeling uncertain about ongoing treatment decisions and long-term planning.
A broader set of concerns touches on operational and environmental conditions. Reviews describe inconsistent procedures among nurses and CNAs, with claims of poor wound checks and delays in treatment, and even documentation gaps where patients or family members requesting copies of grievances or admissions papers were met with delays or nonresponse. The quality of meals is criticized as being poorly suited for certain dietary needs, including diabetes, and there are reports of dirty laundry smells, substandard bedding, broken bedside furniture, and a general sense that the facility's physical state and air quality could be improved. Some reviewers insist that the photos shown by the facility do not reflect the actual conditions inside, urging prospective families to visit in person to form their own impressions.
Taken together, these experiences reveal a facility capable of delivering genuine, compassionate care when the right staff are present and conditions are well managed, but also a place where significant gaps in safety, cleanliness, consistency, and patient advocacy can cause severe distress. The stories emphasize the importance of strong leadership, reliable staffing ratios, careful medication oversight, proactive wound care, transparent family communication, and a clean, functional environment. For families considering Sunray Healthcare Center, the mix of praise and alarm highlights the need to assess current staffing, care coordination practices, dietary management, and quality assurance processes, and to insist on clear lines of communication, regular progress updates, and documented care plans to ensure that a loved one can receive consistent, respectful, and medically appropriate care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (9 miles away) Burbank-Glendale-Pasadena (11 miles away) Long Beach (Daugherty) (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunray Healthcare Center is a premier assisted living community located in Los Angeles, CA. We pride ourselves on offering a wide range of amenities and care services to ensure our residents have a comfortable and fulfilling lifestyle.
Our community features numerous amenities designed to enhance the well-being of our residents. These include a beauty salon, where residents can indulge in pampering treatments, as well as a fully furnished gaming room and small library for entertainment and leisure. Our fitness room and wellness center provide opportunities for exercise and promoting overall health. Outdoor spaces such as gardens are available for enjoying fresh air and nature.
Residents enjoy delicious meals in our dining room, which offers restaurant-style dining. Special dietary restrictions can be accommodated, ensuring that each resident's unique needs are met. In addition to their own private bathrooms, residents have access to housekeeping services to maintain a clean and comfortable living environment.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet throughout the community. Our computer center enables residents to stay connected with friends and family online or explore various interests at their leisure.
At Sunray Healthcare Center, we provide exceptional care services tailored to meet the individual needs of each resident. Our trained staff are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transferring, and medication management. We also offer diabetes diets and accommodate special dietary restrictions.
Residents can enjoy a variety of activities organized by our dedicated staff, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist with any personal needs or requests.
Our location provides easy access to various amenities in the surrounding area. There are numerous cafes, parks, pharmacies, restaurants, theaters, hospitals nearby for residents to visit or take advantage of transportation arrangements provided by our community.
At Sunray Healthcare Center in Los Angeles, CA we strive to create an environment where residents can live their best lives, with all the support and care they need.
This part of Los Angeles, California, offers a convenient and bustling neighborhood with a variety of amenities nearby for senior living. There are multiple pharmacies such as Rite Aid, CVS Pharmacy, and Walgreens within a short distance for easy access to medication and healthcare needs. In terms of dining options, there are several restaurants like BCD Tofu House and Park's BBQ offering diverse cuisines. For entertainment, there are theaters like Regal LA Live & 4DX and Alamo Drafthouse Downtown for enjoying movies. Nearby parks such as Pan Pacific Park and Runyon Canyon Park provide opportunities for outdoor recreation and relaxation. Additionally, the proximity to hospitals like Kaiser Permanente West Los Angeles Medical Center ensures readily available healthcare services. Overall, this area has a good mix of facilities, making it an appealing choice for seniors looking for a vibrant community to call home.
Sunray Healthcare Center is located at 3210 West Pico Boulevard, Los Angeles, CA 90019 in Los Angeles County, California
Sunray Healthcare Center on seniors.fyi includes 3 photos including images showing bedroom, interior, outdoor, patio, brick wall, lobby, chandelier, windows, and more.
Country Villa North
Los Angeles, CA
Comprehensive amenities and 24-hour care with restaurant-style dining and engaging activities.
St Andrews Arms Apartment
Los Angeles, CA
Excellent access to nearby amenities (cafes, parks, pharmacies, restaurants, theaters, and hospitals).
Mugungwha Silvertown
Los Angeles, CA
Comprehensive care with 24-hour supervision and personalized support
Country Club South
Los Angeles, CA
Private rooms with 24/7 snacks and two caregivers; homelike atmosphere with personalized activities.
Country Club South costs
Country Club South reviews
Country Club South images
Alcott Rehabilitation Hospital
Los Angeles, CA
Extensive amenities and services (dining, wellness, activities, transportation) in a vibrant setting.
Alcott Rehabilitation Hospital reviews
Alcott Rehabilitation Hospital images
St Andrews Healthcare
Los Angeles, CA
Personalized care in a warm, amenity-rich setting.
Windsor Gardens Convalescent Hospital
Los Angeles, CA
Comprehensive amenities and care services with active social programs
Windsor Gardens Convalescent Hospital reviews
Windsor Gardens Convalescent Hospital images
St. John of God Retirement and Care Center
Los Angeles, CA
Friendly staff and a clean, welcoming environment with diverse dining and activities.
St. John of God Retirement and Care Center costs
St. John of God Retirement and Care Center reviews
St. John of God Retirement and Care Center images
Garden Silver Town
Los Angeles, CA
Comprehensive care with 24/7 staff, restaurant-style dining, and extensive on-site amenities.
Garden Silver Town costs
Garden Silver Town reviews
Garden Silver Town images
Compassionate Conversations: How to Comfort Someone Who Is Grieving
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
Interior
Windows
Outdoor
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention