Alcott Rehabilitation Hospital
Save3551 West Olympic Boulevard, Los Angeles, CA 90019
For more information about senior living options: (844) 490-3973
The staff cared deeply for their patients. The CNAs were amazing and consistently attentive to their duties. The therapists were exceptional, encouraging, and supportive. The facilities were clean and well-maintained, including the bathrooms, terrace, and patient rooms. Alcott Rehabilitation Hospital was caring and attentive to families, making difficult times easier. The staff were respectful and compassionate at every step.
They found parking to be difficult and suggested using a side street instead. They felt the front desk staff were cold and unwelcoming and refused to share room numbers, even when one was known. They observed a language-capable staff member as unfriendly and felt there was a lack of warmth and compassion. They alleged the hospital lied about the timing of their mother's death and forced them to wear protective gear to see her. They described a nurse's blunt question about removing the body as disrespectful. They reported the hospital director threatened them with legal action to silence future reviews. They stated the facility failed in care and compassion, with negligence causing additional pain. They warned others not to entrust loved ones to the facility.Access to a facility and the care inside can shape a family's entire experience during a difficult time. For the people who shared their stories about Alcott Rehabilitation Center, even something as simple as parking could set the tone for a visit. Several readers noted that parking was tough, and a few even suggested using side streets to find a place to park. Once inside, the impression often hinged on how welcomed and supported families felt during their time there, both as visitors and as patients or loved ones in rehab.
One reader described how they watched their mother go through rehabilitation there and how visible the staff's dedication was day after day. They emphasized that the CNAs, in particular, were consistently attentive and seemed to care deeply about their work and the people in their care. The therapists were noted as exceptional as well, providing encouragement and support that seemed to resonate with the patient. The facility was described as clean, with tidy bathrooms, a well-kept terrace, and rooms that reflected careful attention to cleanliness and comfort. All of this contributed to a sense that Alcott was capable of providing quality care and a humane, supportive environment - enough so that the patient began to speak, even before discharge, about missing the warmth of the facility's hospitality.
Yet care and hospitality appeared in sharp contrast across different experiences, even within the same community. A church group visiting two elders at the same center encountered a different mood at the front desk. They carried an official list from their church office and brought small gifts, but they were told that room numbers could not be provided due to policy. Even when a room number was known for one elder, staff relayed that the person was not there, and for the second elder they did not have a room number and advised the group to "ask the family directly." This response left the visitors feeling cold and unwelcome, especially given their intent to offer support to elders who might not have many visitors. The language barrier added a further layer of discomfort for someone working closely with seniors; a staff member who spoke Korean appeared less friendly than expected, which reinforced the sense that warmth and compassion could improve in these moments of outreach.
The pain in these narratives grows more personal in a long-remembered account from four years earlier, during the height of the COVID-19 pandemic. The author described the death of their mother at Alcott Rehabilitation Hospital, recounting a morning dream of a warm embrace. They acted on what they felt was a warning and called the hospital to check on their mother's condition. The hospital's initial reply offered little detail, delaying a more hopeful update until the afternoon, when they learned the patient was near death. By the time the family arrived, the mother had already passed away, and the body was described as cold and discolored - an effect that the writer linked to timing and neglect. The experience included not only perceived delays but also a policing of access to their loved one, with staff wearing full protective gear and a nurse making a blunt comment about removing the body. After the story went public, the hospital's director reportedly offered an apology, then allegedly threatened legal action if similar words appeared again. The author framed this as a grievous failure in care and compassion, pointing to a broader record of neglect and insensitivity during a time of extreme vulnerability.
In response to the public post, the author later shared an update that highlighted a mixed dynamic. They stated clearly that they had no interest in private discussions with the facility and would not be swayed by solicitations to private conversations. They emphasized that their account reflected what happened, and that accountability should come from how the facility responds publicly to such experiences. In a contrasting thread of affection, the same reviewer later praised Alcott for another family's care - this time for their father-in-law - describing him as well cared for, with staff who were respectful and compassionate throughout his last days. This juxtaposition underscored a recurring theme: the quality of care and the tone of staff can vary substantially, even within the same organization, depending on the situation, the staff on duty, and perhaps the particular patient's needs.
Multiple others weighed in with strongly negative impressions, painting a starkly different picture of Alcott. Several reviews accused the facility of being unkind or even "heartless." They described nurses as rude, dismissive, and indifferent, with paging for assistance often resulting in long waits. Patients were allegedly left in soiled clothing or with unattended injuries, which suggested a disregard for basic dignity and well-being. The collective voice of these accounts warned prospective families away, urging them to reconsider placing a loved one in such an environment. Specific concerns were raised about particular CNAs - Jackie and Luz - who were cited as especially problematic by multiple family members, reinforcing a fear that some staff culture may contribute to neglect or poor treatment.
On the other side of the spectrum, there were affirmations of outstanding care. A different set of voices praised Alcott for being the best possible place in a difficult time. One reviewer described the staff as being endlessly attentive, with 24/7 support and easy access to therapists and doctors. They highlighted the admin leadership of Nelda as a positive force who understood families' situations and went out of the way to assist with admission and ongoing care. In their view, the facility represented the kind of compassionate, comprehensive care that families hope to find when they entrust a loved one to rehabilitation services. This perspective offered a hopeful counterpoint to the criticisms, suggesting that the quality of care can be highly individualized but can also be exceptionally good when the right people are present and engaged.
Taken together, the collection of stories presents a facility that evokes both gratitude and frustration, admiration and alarm. The same walls that housed praise for meticulous cleanliness, attentive CNAs, and a supportive rehab team also bore witness to complaints about cold receptions, policy friction, and disheartening experiences during moments of vulnerability. Parking challenges, language barriers, and inconsistent staff warmth remain practical and emotional hurdles that families navigate as they seek to support their loved ones. The broader message across these experiences is clear: compassionate care - communicated with warmth, transparency, and respect - matters as much as clinical expertise, and accountability when things go wrong is just as essential as praise when they go right.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (9 miles away) Burbank-Glendale-Pasadena (10 miles away) Long Beach (Daugherty) (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. KoreanKorean cultural programs, activities, and language services are essential for Korean seniors in senior living communities to maintain their identity, sense of belonging, and overall well-being. Providing culturally sensitive care ensures that they feel respected, understood, and supported as they age. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.Alcott Rehabilitation Hospital in Los Angeles, CA is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike atmosphere for seniors to enjoy their golden years.
Residents at Alcott Rehabilitation Hospital have access to various amenities that enhance their quality of life. These include a beauty salon where they can get pampered, cable or satellite TV for entertainment, a computer center to stay connected with loved ones, and a fitness room to maintain their physical health. The community also has outdoor spaces such as gardens where residents can enjoy the fresh air and beautiful surroundings. A gaming room, small library, and wellness center are also available on-site.
Meals at Alcott Rehabilitation Hospital are served restaurant-style in a spacious dining room. Special dietary restrictions are accommodated, including diabetes diets. Guests are welcome to join residents at mealtime, creating an inclusive and social environment.
The staff at Alcott Rehabilitation Hospital provide 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management services are provided to ensure that residents take their medication properly.
The community also offers various activities to keep residents engaged and entertained. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the staff. A concierge service is available to assist residents with any additional needs or requests they may have.
Alcott Rehabilitation Hospital is proud to be located in an area that offers numerous conveniences nearby. There are 12 cafes, 5 parks, 36 pharmacies, 37 restaurants, 1 transportation option, 4 theaters, and 2 hospitals within close proximity of the community.
At Alcott Rehabilitation Hospital in Los Angeles, CA seniors can experience a fulfilling lifestyle while receiving the care they need in a supportive and enriching environment.
The neighborhood in this part of Los Angeles, California offers a variety of amenities that cater to different interests and needs. There are several pharmacies within close proximity for easy access to medication and healthcare supplies. In terms of dining options, there are a range of restaurants offering diverse cuisines, from Korean BBQ at Park's BBQ to French-inspired dishes at Republique. For leisure activities, there are several theaters nearby for enjoying movies and live performances, as well as parks such as Pan Pacific Park and Echo Park for outdoor recreation. The area also boasts a selection of cafes for socializing and enjoying a cup of coffee. Additionally, there are hospitals like Kaiser Permanente West Los Angeles Medical Center within a reasonable distance for medical care. Overall, this neighborhood provides a convenient and vibrant living environment with ample resources for senior residents to enjoy their golden years comfortably.
Alcott Rehabilitation Hospital is located at 3551 West Olympic Boulevard, Los Angeles, CA 90019 in Los Angeles County, California
Alcott Rehabilitation Hospital on seniors.fyi includes 5 photos including images showing building, modern architecture, flag, landscaping, patio, garden, outdoor, fence, and more.
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