Infinity Care Of East Los Angeles
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Information last verified:
101 South Fickett Street, Los Angeles, CA 90033
For more information about senior living options: (844) 490-3973
The nurses and staff were kind, patient, and consistently made residents feel comfortable and respected. Every staff member and nurse here is wonderful. The nurses are polite. The nurses and staff are very helpful and very nice. The facility is well managed, always clean, and residents are greeted with a smile. Infinity Care of LA's strength and focus is on caring for their patients and their families. Staff greet residents with warm smiles and the team is described as welcoming. The staff are very professional, caring, welcoming, and family-oriented professionals.
The facility is criticized for CNAs not wanting to do their jobs, leaving residents waiting for care for over an hour. Residents are reportedly stuck for hours in soaked diapers and dirty clothing. The first floor is described as having yelling and screaming for hours, and the food is horrible. One RN is abusive toward residents. The reviews advise not to place a loved one there and say the facility should be investigated. Under the Director of Nursing Valery, staff behavior toward dementia patients is appalling, with nurses arguing and gaslighting residents. Staff mock families and demands for professionalism are met with lies and deflection, with leadership seemingly protecting the staff. There is zero oversight; the owner installed his son in leadership, allowing complaints to go nowhere. Basic quality-of-life needs are neglected; staff gossip and mock residents while retaliating against families who speak up. The place smells bad, the food is terrible, and nurses are negligent and uncaring. Theft and security problems are alleged; staff lie and belongings go missing. No RNs are on staff due to cost-cutting, leading to concerns about proper medical oversight. Care is disrespectful and health issues are ignored, with poor communication and withheld information. Hygiene is dangerously bad, with cockroaches reported in the facility. Pain medications are not refilled for extended periods, leaving residents in unnecessary pain.Infinity Care Of East Los Angeles is best suited for families that can sustain vigorous, hands-on oversight and are willing to accept a lower-cost skilled-nursing option with a risky care-giver profile. It is not the right fit for residents who rely on steady, compassionate care from a well-led, consistently staffed team, nor for those with dementia or other cognitive challenges who need reliable, respectful handling every day. Prospective buyers should assume significant governance and staffing volatility unless there is a dramatic improvement in leadership and day-to-day operations. In short, this community only works for families prepared to be highly involved and prepared to intervene frequently to protect their loved ones.
Careful consideration should also be given to alternatives, especially for families dealing with high-acuity needs, complex medical regimens, or dementia care. Reviewers consistently flag issues around supervision, responsiveness, and safety, and point to a lack of reliable oversight. For those who cannot supervise closely, whether due to distance, work, or the severity of a loved one’s cognitive or medical needs, there are stronger options in the area that offer more consistent staffing, clearer accountability, and firmer governance. If the goal is predictable, respectful daily care with transparent communication, Infinity Care should not be the default choice.
On the positive side, there are threads of credible care in the mix. A number of reviewers praise individual nurses and aides who are described as kind, patient, and attentive, capable of making a resident feel seen even amid broader organizational challenges. A few families report warm greetings, genuine concern for emotional well-being, and visits that leave their loved ones feeling respected. Some staff members are recognized for professionalism and a few units are described as well managed at times. These fer expressions of care show that, when staffing aligns and leadership isn’t letting the system erode morale, genuine compassion can still emerge in this setting.
Yet the strongest, most consistent pattern across the reviews is the opposite reality: systemic staffing gaps, inconsistent care, and troubling governance concerns that undermine safety and trust. Long wait times for CNAs, failure to promptly respond to basic needs, and reports of neglect in daily hygiene and vital routines recur in multiple accounts. There are repeated claims of abusive or dismissive behavior by certain leaders, a perception of misaligned priorities, and accusations that complaints are not adequately addressed. Stories of missing belongings, delayed meals, and dirty conditions compound the safety concerns, while some families allege mismanagement at the top and a lack of meaningful accountability. Taken together, these factors erase the confidence that the routine operations will meet a resident’s essential needs over time.
Given the risk landscape, any decision to place a loved one here should be paired with a tightly constructed risk-mitigation plan. If Infinity Care is pursued, insist on direct access to the Director of Nursing and the administrator, and demand detailed, written care plans with explicit staffing expectations, shift coverage, and rapid escalation protocols. Require 24/7 RN or APRN oversight, transparent medication management, and a clear process for documenting and responding to any incident. Schedule regular, unannounced visits by a family member or advocate, and request full access to all incident reports, inspection findings, and corrective-action plans. Before any move-in, verify licensure and audit history, pull state inspection reports, and speak with current residents and families outside the facility’s influence to gauge the actual day-to-day reality.
In the end, Infinity Care Of East Los Angeles warrants serious caution. It is not recommended as a first choice for most families, especially when dementia care, high medical needs, or consistent quality of care are non-negotiable. The facility may still be chosen in cases where financial constraints are decisive and the family can provide rigorous, ongoing oversight and a robust contingency plan. For those who cannot commit to that level of involvement, or who seek a baseline of safety, dignity, and predictable care, pursuing other facilities with stronger staffing stability, clearer governance, and proven comfort in serving elders will typically yield a more reliable, less stressful option for both resident and family. Prior to any commitment, conduct multiple tours, interview frontline staff and leadership directly, and review public records to form a grounded, risk-adjusted decision.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (13 miles away) Burbank-Glendale-Pasadena (14 miles away) Long Beach (Daugherty) (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Infinity Care of East Los Angeles is an assisted living community located in Los Angeles, CA. Our community offers a wide range of amenities and services to enhance the comfort and well-being of our residents.
In terms of amenities, we provide various options for entertainment and relaxation. Residents can enjoy visiting our beauty salon to get pampered or watch their favorite shows on cable or satellite TV in their fully furnished apartments. We offer community operated transportation for those who need assistance getting around, as well as a computer center for staying connected with loved ones. Our dining room serves restaurant-style meals and residents have access to a kitchenette if they prefer to cook their own meals. There are also outdoor spaces such as a garden for residents to enjoy the fresh air.
Our care services are designed to provide assistance with daily living activities and ensure the safety of our residents. With our 24-hour call system and supervision, help is always available when needed. We offer assistance with bathing, dressing, transfers, and medication management. Our staff also provides support for special dietary needs such as diabetes diets or restrictions.
To promote an active lifestyle, we organize various activities for our residents. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep everyone engaged and entertained. We also provide concierge services to cater to individual preferences.
In terms of location, there are numerous amenities nearby that residents can easily access. There are six cafes, parks, and pharmacies within close proximity to our community. In addition, there are multiple restaurants nearby for dining options as well as theaters for entertainment purposes. For healthcare needs, there are four hospitals in the vicinity.
At Infinity Care of East Los Angeles, we strive to create a warm and welcoming environment where seniors can comfortably live while receiving the care they need.
Infinity Care Of East Los Angeles is located at 101 South Fickett Street, Los Angeles, CA 90033 in Los Angeles County, California
Infinity Care Of East Los Angeles on seniors.fyi includes 14 photos including images showing building, urban, architecture, entrance, exterior, windows, interior, landscaping, and more.
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Interior
Decor
Building
Architecture
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Entrance
Outdoor
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Urban
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