La Crescenta Healthcare Center
Save3050 Montrose Avenue, La Crescenta, CA 91214
For more information about senior living options: (844) 490-3973
The collection of reviews about La Crescenta Health Care Center and the nearby Verdugo Vista facility paints a picture of a place that many families regard as capable, caring, and well run, while also including a few troubling anecdotes that give pause. Across multiple posts, the general impression is that the organizations are professional, organized, and clean, with staff who are often described as kind, patient, and attentive. In particular, several reviewers highlight strong orthopedic and rehabilitation outcomes, supportive therapists, and a welcoming, well-maintained environment that encourages families to feel confident about their loved ones' care.
A consistent thread through the more positive comments is praise for the people who deliver day-to-day care. Reviewers repeatedly cite professional nurses and aides who treat patients with warmth and respect, and who work hard to keep residents comfortable and engaged. Families note that the staff appears organized and responsive, which matters greatly to relatives who must rely on others to oversee their loved ones during a recovery or long-term stay. The facilities themselves are described as clean and well-kept, contributing to a sense of peace and safety for residents. Several accounts also emphasize that rehabilitation and therapy are strong points, with staff who are efficient, knowledgeable, and focused on helping patients regain mobility and independence.
Therapy and rehabilitation emerge as standout features in multiple reflections. The physical and occupational therapy programs are portrayed as capable, with therapists who help patients progress toward meaningful goals, such as ambulating more effectively after injury or surgery. Reviewers appreciate the pace and practicality of the rehab plans, noting that therapy teams work hard to move patients along at a steady, beneficial rate. The environment supports recovery, with accessible spaces like an activity room and a patio, and even dog-friendly policies that allow well-behaved pets to visit, which many families find comforting and morale-boosting. In several comments, family members recount positive outcomes from rehabilitation that contributed to discharge planning and a return to daily life.
Beyond care quality and therapy, many reviewers commend the facilities' cleanliness, organization, and atmosphere. The centers are described as fresh, orderly, and equipped to handle the needs of an elderly or disabled population. Several posts highlight the importance of a supportive environment where meals are prepared with attention to dietary restrictions and nutritional needs, and where the overall dining experience is seen as satisfactory and respectful of residents' preferences. A few reviewers also note the importance of social and community aspects, such as opportunities for visits and even the presence of an inviting outdoor space, which can be meaningful in a setting that can feel emotionally challenging for residents and their families.
There is a notable positive acknowledgment of the centers' engagement with the broader community. One review celebrates the facility's generosity in providing COVID-19 vaccines, framing it as a meaningful act of service that extends beyond immediate patient care. This sentiment reinforces a perception of the organizations as community-minded and responsible, reinforcing trust in their leadership and public health role. Other compliments emphasize the facilities' management and administrative efficiency, suggesting that strong governance supports the high level of clinical care and day-to-day operations that families rely on.
However, not all feedback is purely laudatory. One family recounts a troubling billing-related concern that stands out amid otherwise favorable impressions. They describe a meal consisting of bread, cheese, and bologna during a week-long stay, and speculate about what insurance coding might have looked like for that meal. More troubling were allegations of questionable charges and procedures: a glasses fitting was billed to insurance for a sum of 180, but the resident never received the glasses. Even more problematic, when transportation home was needed after discharge, a delay occurred, and a workaround arose - an arrangement involving a facility employee who supposedly had a friend who works as a part-time ambulance driver, with a demanded payment of 200 in cash or a check made out to "cash." The description paints a picture of potential irregularities that left the family feeling uneasy about how some services were billed and delivered. These remarks stand in stark contrast to the overwhelmingly positive tone of many other reviews and introduce a note of skepticism about certain administrative practices.
Equally disconcerting to one reviewer was a first-person account of a serious accident outside the facility where assistance was reportedly withheld by staff due to liability concerns. The reviewer describes urgent medical need - a man bleeding and in shock - asking for a blanket or sterile bandage, only to be refused by a nurse and an administrator who cited liability as the reason for not helping. This account, though singular in the posts, casts a shadow on the facility's emergency responsiveness and compassionate response in crisis moments. It is presented as an important counterpoint to the otherwise consistently favorable portrayals, reminding readers that experiences can vary and that stewardship of emergency care and public safety remains a critical area for attention.
Taken together, the reviews present a nuanced portrait: the facilities are frequently lauded for the quality of care, the attentiveness of staff, the effectiveness of rehabilitation, and a clean, nurturing environment that supports recovery and dignity. The positive testimonials about management, staff kindness, and community contributions reinforce a strong sense of trust and appreciation from many families. Yet there are notable concerns about billing practices, perceived unnecessary charges, and a serious incident describing inadequate assistance during a public emergency. For families considering La Crescenta Health Care Center or Verdugo Vista, the overarching message is clear: the care and day-to-day attention can be exemplary, but it is wise to review billing practices carefully, ask questions about services and charges, and observe how the facility handles emergencies to form a comprehensive understanding of what to expect.
La Crescenta Healthcare Center in La Crescenta, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides a homelike environment with fully furnished accommodations that include private bathrooms and cable or satellite TV.
Residents have access to various amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor space to enjoy. There is also a computer center with Wi-Fi/high-speed internet for those who wish to stay connected. The dining experience at La Crescenta Healthcare Center is restaurant-style, offering delicious meals prepared according to special dietary restrictions.
The dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management services and support residents following diabetes diets. A mental wellness program ensures the emotional well-being of residents.
Transportation arrangements are available for non-medical purposes as well as scheduled transportation to doctors' appointments. Move-in coordination is provided to make the transition into the community seamless for new residents.
The community encourages socialization and engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents can enjoy nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals for additional convenience.
At La Crescenta Healthcare Center, residents receive personalized care in a comfortable setting while maintaining their independence and enjoying a vibrant lifestyle.
La Crescenta Healthcare Center is located at 3050 Montrose Avenue, La Crescenta, CA 91214 in Los Angeles County, California
La Crescenta Healthcare Center on seniors.fyi includes 9 photos including images showing dining, mountains, outdoor, parking, interior, landscaping, healthcare, clouds, and more.
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