Overall Review of Verdugo Valley Skilled Nursing & Wellness Center
caveat14 reviews mention this
Cleanliness is a mixed message
Residents and visitors describe both very clean rooms and noticeably dirty conditions.
Many reviewers say the facility looks clean and organized, with staff keeping residents clean and attention to day-to-day presentation. Other reviewers describe dirt, poor condition, and a lack of cleanliness in shared areas and rooms. A few comments also tie cleanliness concerns to general care problems, while the positive reviews focus on an overall tidy environment.
common45 reviews mention this
Staff attention is a centerpiece
Residents and families frequently describe staff who are kind, attentive, and responsive.
Across the reviews, many people praise staff as caring, thoughtful, and focused on patients’ needs, including being helpful during visits and answering questions. Several reviewers mention prompt communication when something changes, and others describe staff working with rehab, case management, and daily routines. At the same time, a recurring set of negative reviews describe gaps in compassion, difficulty getting timely updates, and unprofessional or unresponsive interactions.
common6 reviews mention this
Therapy and rehab get mixed
Rehab support shows up often, including daily therapy and hands-on physical therapy.
Several reviewers describe recovery-focused care, including physical therapy help after injuries or strokes and daily therapy sessions. Others praise rehab teams as gentle and professional, and one reviewer highlights palliative-focused support coordinated through physical therapy, social work, and nursing. On the negative side, at least one review says therapy scheduling took too long and connects that delay to frustration with the overall experience.
common2 reviews mention this
Food is mentioned positively
Restaurant-style dining and food quality come up in positive reviews.
A couple of reviewers say the food was enjoyable, including one comment praising how a chef spoke with a resident to improve her mood. This lines up with the community offering restaurant-style dining and supporting special diets like diabetes and other special dietary restrictions. While reviews mention food positively, broader dining details appear less consistently than cleanliness and staffing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
138 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (7 miles away)
Los Angeles International (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.9 miles)
CVS Pharmacy (3.4 miles)
Walgreens (3.6 miles)
Rite Aid (4 miles)
Walgreens (4.3 miles)
CVS Pharmacy (4.4 miles)
CVS Pharmacy (4.5 miles)
Parks
Hahamongna Watershed Park (3.6 miles)
Brookside Park (5.8 miles)
Glassell Park Recreation Center (6.5 miles)
Cleland Ave Bicentennial Park (6.8 miles)
Lake Hollywood Reservoir (7.6 miles)
Arroyo Seco Park (7.6 miles)
Lake Hollywood Park (7.7 miles)
Restaurants
Castaway (3.8 miles)
Porto's Bakery & Cafe (4.2 miles)
In-N-Out Burger (4.2 miles)
In-N-Out Burger (4.6 miles)
McDonald's (4.6 miles)
Din Tai Fung (4.7 miles)
In-N-Out Burger (4.8 miles)
Hospitals
Glendale Adventist Medical Center (4.1 miles)
Medical 2 unit (4.2 miles)
Providence St Joseph Medical Center (6.4 miles)
Huntington Memorial Hospital Nicu (7.1 miles)
Theaters
AMC Burbank 16 (4.7 miles)
AMC The Americana at Brand 18 (4.7 miles)
Universal Cinema AMC at CityWalk Hollywood (8.3 miles)
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Verdugo Valley Skilled Nursing & Wellness Center photos
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