Montrose Healthcare Center

Pros

• The facility has been consistently disappointing for the reviewer, indicating a desire for better care and services.
• The resident's family member has been acknowledged as needing supervision to ensure proper care.
• There seems to be an awareness of the importance of socialization for elderly patients, highlighting a recognized need for improvement in this area.
• The facility's dining room change reflects an attempt at modernization with new equipment, even if the outcome is not favorable.
• The family member is actively involved in advocating for better care through constant visits and surprise checks.

Cons

• The facility has uncaring staff who require constant supervision to ensure proper care for residents.
• Staff members appear to prioritize collecting a paycheck over the well-being of patients.
• The quality of meals provided is disappointing, with repetitive and unappetizing options.
• The dining room environment has been negatively impacted, becoming dark and uninviting for residents.
• The space in the dining area is inadequate for wheelchair-bound patients, creating safety concerns and limiting socialization opportunities.
• Room cleaning and maintenance have declined significantly, leading to unsatisfactory living conditions for residents.

Review

The reviews of a particular care facility reveal deep-seated dissatisfaction among family members of residents, highlighting both systemic issues and personal grievances regarding the quality of care provided. One reviewer expresses profound disappointment, articulating that the facility has devolved from an expected standard of care to an experience marked by neglect and indifference. The sentiment is clear: unless families actively monitor and advocate for their loved ones, there is a noticeable absence of attention from the staff, who appear more concerned with fulfilling their minimum obligations than providing genuine care.

A recurring theme in these testimonies is the apparent apathy displayed by the staff. Family members report that without persistent oversight—often necessitating unannounced visits—the needs of residents may be overlooked completely. This necessitates a confrontational approach, with families feeling compelled to adopt an assertive stance merely to ensure that their relatives receive basic care. Such dynamics create an unhealthy and stressful environment for both residents and their families, undermining the trust that is essential in any caregiving setting.

Food service emerges as another point of contention. One reviewer specifically mentions how meals served are uninspiring and consist primarily of repetitive options like green beans and hamburger patties. Complaints about meal quality extend beyond mere taste; they touch on nutritional adequacy and overall culinary experience, both crucial for maintaining morale among elderly residents. Additionally, significant changes to the dining environment have been made—shifting from a bright space with patio views to a darker room devoid of natural light. This transformation has not only impacted the ambiance but also raises concerns regarding safety and accessibility for individuals in wheelchairs.

The layout of this new dining area has become a source of frustration for those who rely on mobility aids, particularly for wheelchair users like some residents who struggle to find appropriate seating arrangements when joined by others at mealtime. A specific concern highlighted by one reviewer involves their mother’s use of oxygen equipment; due to inadequate space in this newly designed area, she is effectively isolated during meals, further compounding feelings of loneliness among an already vulnerable population.

Cleaning standards within resident living quarters have also come under scrutiny. Family members have noted a decline in housekeeping efforts, leading them to question whether adequate sanitation measures are being maintained—a critical aspect considering the health sensitivity prevalent among older adults living in communal settings. With compromised living conditions arising from insufficient cleaning protocols, it becomes evident that resident well-being may inadvertently be placed at risk.

In summation, these reviews paint a troubling picture of a facility grappling with issues related to staffing commitment, dietary provisions, ambiance suitability for elderly patients, spatial constraints affecting social interaction during meals, and cleanliness concerns—all contributing factors that could potentially jeopardize both physical health and emotional well-being of its residents. Families express regret over their decision to place loved ones here; they voice hopes for substantial improvements given how vital attentive care is within such environments which should embody compassion rather than complacency.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (3.6 miles)
• Rite Aid (4.1 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.6 miles)

Parks

• Hahamongna Watershed Park (2.8 miles)
• Brookside Park (5 miles)
• Glassell Park Recreation Center (6.2 miles)
• Cleland Ave Bicentennial Park (6.4 miles)
• Arroyo Seco Park (7 miles)
• Garfield Park (7.6 miles)
• Lake Hollywood Reservoir (7.9 miles)

Hospitals

• Glendale Adventist Medical Center (3.8 miles)
• Medical 2 unit (3.8 miles)
• Huntington Memorial Hospital Nicu (6.4 miles)
• Providence St Joseph Medical Center (6.9 miles)

Restaurants

• In-N-Out Burger (3.9 miles)
• Porto's Bakery & Cafe (4.2 miles)
• McDonald's (4.4 miles)
• In-N-Out Burger (4.5 miles)
• Castaway (4.5 miles)
• Din Tai Fung (4.7 miles)
• McDonald's (5.1 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (5.9 miles)
• Starbucks (6.2 miles)
• Lavender & Honey Espresso Bar (6.3 miles)
• Proof Bakery (6.5 miles)
• Charlie's Coffee House (7.2 miles)
• Starbucks (7.3 miles)

Theaters

• AMC The Americana at Brand 18 (4.7 miles)
• AMC Burbank 16 (5.3 miles)
• Universal Cinema AMC at CityWalk Hollywood (8.7 miles)

Transportation

• Terminal A (7.3 miles)
• Hollywood Burbank Airport (BUR) (7.4 miles)
• Baggage Claim (7.4 miles)
• Burbank Airport Ride Share Pick Up (7.5 miles)
• North Hollywood Metro Station (9.1 miles)
• Universal City Metro Station (9.1 miles)

Places of Worship

• San Marino Community Church Nursery School (8.7 miles)