Sparr Heights Estates Senior Living

Pros

• The staff at Sparr Heights Estates Senior Living were very friendly and helpful.
• The facility was nice and pleasant, with a knowledgeable staff.
• The staff at Mountainview Senior Living were caring, friendly, and responsive.
• The cleanliness of the facility at Sparr Heights Estates Senior Living was impressive.
• The activities provided at Sparr Heights Estates Senior Living were engaging and enjoyable for the residents.
• The renovations done at the facility made a positive impression during the tour.
• The caregivers at Mountainview Senior Living were great in their day-to-day interactions with the residents.
• The cleanliness of the rooms and common areas at Mountainview Senior Living was consistently maintained.
• The responsiveness of the staff and their willingness to answer questions promptly was appreciated by family members.
• The meals and dining service at Mountainview Senior Living received positive feedback from residents.
• The presence of daily activities and engagement opportunities for the residents was noted as a positive aspect of care.

Cons

• The initial assessment of the loved one's condition was not thorough enough and they did not communicate thoroughly enough.
• The facility's doorways and bathrooms are not ADA compliant.
• There have been billing issues for the last 3 months, with a lack of coordination and difficulty resolving the problem.
• Some staff members were not as engaged mentally as desired.
• The administrative team and nurse were not good, and the loved one's room was not clean.
• The community was not good at returning calls.
• There were times when the staff did not check on residents when family members were present.
• There were issues with losing wheelchair parts and trying to blame it on the family member.
• The community is not recommended by the reviewer

Review

Sparr Heights Estates Senior Living has received a mixture of reviews ranging from commendable praise for the staff and general facility conditions to significant concerns regarding communication, billing issues, and some inadequacies in care provisions. Many reviewers pointed out that the staff at Sparr Heights Estates were exceptionally friendly, compassionate, and knowledgeable. The facility itself is described as warm, clean, and well-maintained, with a welcoming atmosphere that includes a variety of engaging activities for residents. This positive regard for the day-to-day caregivers highlights their dedication to fostering relationships with both residents and their families.

However, several reviews flagged specific challenges that detracted from an otherwise pleasant experience. One reviewer expressed disappointment over the initial assessment of their loved one?s condition, noting that it was not sufficiently thorough or effectively communicated. As a result, the care needs of their loved one exceeded what the facility could adequately provide; he required significantly more one-on-one attention than was available. Moreover, accessibility issues were noted: certain areas within the facility were not compliant with ADA standards?for example, doorways and bathrooms posed difficulties for individuals using walkers or wheelchairs.

Another major issue highlighted in multiple reviews pertains to billing discrepancies that persisted for three consecutive months. Families reported frustration with what they perceived as a lack of coordination within administrative processes?particularly after instances where loved ones had been hospitalized. There were complaints about being charged incorrectly for services during periods when partial refunds should have been credited due to those hospitalizations. This lack of efficiency led to feelings of being given the runaround when attempts were made to clarify these matters.

Despite these billing problems and communication hurdles, patrons acknowledged that management showed goodwill by offering refunds where applicable as well as demonstrating responsiveness to concerns raised by families visiting their loved ones at the facility. Staff interactions often received high marks for professionalism; many reviewers observed swift responses from nurses and caregiving staff when inquiries arose or assistance was needed?a testament to their intent to maintain transparency and caregiver accountability.

The dining experience also garnered favorable feedback across various reviews; meals provided at Sparr Heights Estates were described as enjoyable with options made available through daily menus displayed throughout communal dining areas. Some residents benefited from personalized dietary selections according to their preferences each week?a detail that contributed positively towards overall satisfaction with living conditions at the facility. Activities designed to engage memory care patients included crafts, reading sessions, poetry readings?all reflecting efforts made by staff members eager to create enriching experiences despite any limitations.

While opinions on Sparr Heights Estates Senior Living oscillated between strong praise for its ambiance and competent staffing versus criticisms aimed at communication failures related to assessments and billing practices?it remains clear that family members valued open lines of dialogue regarding caregiving status within this community setting. In summation?the environment created within this senior living space reflects both warmth and commitment due in large part because of its dedicated caregivers but remains challenged by systemic administrative issues needing rectification moving forward.

Located in the charming neighborhood of Montrose, California, this area offers convenient access to essential services such as pharmacies, hospitals, and transportation options. With multiple CVS Pharmacy locations within a short distance, seniors can easily refill their prescriptions. Nearby hospitals like Glendale Adventist Medical Center and Providence St Joseph Medical Center provide quality healthcare services. In terms of recreation, residents can enjoy the beautiful parks like Hahamongna Watershed Park and Brookside Park for outdoor activities. There are also a variety of dining options ranging from fast food chains to upscale restaurants like Castaway. For entertainment, there are theaters like AMC Burbank 16 and cafes such as Starbucks for social gatherings. Public transportation is readily available with North Hollywood and Universal City Metro Stations nearby, making it easy for seniors to get around the area. Overall, this part of Montrose offers a mix of convenience, amenities, and recreational opportunities that would be appealing for those considering senior living in the area.

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Rite Aid (3.9 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.4 miles)

Parks

• Hahamongna Watershed Park (3.6 miles)
• Brookside Park (5.7 miles)
• Glassell Park Recreation Center (6.4 miles)
• Cleland Ave Bicentennial Park (6.8 miles)
• Lake Hollywood Reservoir (7.6 miles)
• Arroyo Seco Park (7.6 miles)
• Lake Hollywood Park (7.6 miles)

Restaurants

• Castaway (3.8 miles)
• Porto's Bakery & Cafe (4.2 miles)
• In-N-Out Burger (4.2 miles)
• In-N-Out Burger (4.5 miles)
• McDonald's (4.6 miles)
• Din Tai Fung (4.7 miles)
• In-N-Out Burger (4.8 miles)

Hospitals

• Glendale Adventist Medical Center (4 miles)
• Medical 2 unit (4.1 miles)
• Providence St Joseph Medical Center (6.4 miles)
• Huntington Memorial Hospital Nicu (7 miles)

Theaters

• AMC Burbank 16 (4.7 miles)
• AMC The Americana at Brand 18 (4.7 miles)
• Universal Cinema AMC at CityWalk Hollywood (8.3 miles)

Cafes

• Starbucks (4.7 miles)
• Starbucks (5.2 miles)
• Starbucks (5.6 miles)
• Proof Bakery (6.5 miles)
• Lavender & Honey Espresso Bar (7.1 miles)
• Starbucks (7.3 miles)
• Starbucks (7.4 miles)

Transportation

• Terminal A (6.6 miles)
• Hollywood Burbank Airport (BUR) (6.7 miles)
• Baggage Claim (6.7 miles)
• Burbank Airport Ride Share Pick Up (6.8 miles)
• North Hollywood Metro Station (8.5 miles)
• Universal City Metro Station (8.6 miles)