St. Francis Heights Convalescent Hospital in Daly City, CA
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35 Escuela Drive, Daly City, CA 94015
For more information about senior living options: (844) 490-3973
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The staff's attentive care helps residents settle in and brings families peace of mind. The team is consistently responsive to questions and shows genuine concern for residents. Day staff, such as MJ, provide excellent care that makes residents feel safe and special. The facility is clean and well maintained, with friendly front-desk staff, CNAs, nurses, and social workers. Janitorial staff keep the floors and rooms clean, contributing to a pleasant environment. Admissions staff and caseworkers are helpful and attentive to family concerns. Social workers and staff are accommodating, friendly, and quick to resolve issues. CNAs and rehab/nursing staff are patient and supportive of residents' recovery. Family members appreciate timely and clear communication with nursing leadership and coordinators. Specific staff members (e.g., Dra Dimaano, Kathy, and Girlie) are praised for compassionate and timely care.
The facility is described as a warehouse for seniors, not a rehabilitation center. Rooms are cramped, dirty, and full of dust. The building feels outdated and not conducive to recovery. The staff are overworked and understaffed, leading to neglect and slow responses. Therapy is almost non-existent, leaving residents bedbound. Food is cold or inedible and dietary needs are ignored. Some staff are disrespectful, unprofessional, and uneducated. Privacy is lacking, with noisy halls and lights left on all night; sliding panels are needed. Emergency call bells are not promptly answered. Residents developed bedsores or were not turned regularly, indicating poor care. Caregivers sometimes handle patients roughly and speak to families rudely. Management fails to respond to concerns and reviews. Families warn others to avoid placing loved ones there.St. Francis Heights Convalescent Hospital in Daly City is best suited for seniors who need long-term custodial care and for families that can stay actively involved. When staffing and management are functioning at a solid level, the facility can deliver attentive, responsive care that provides real peace of mind for loved ones who cannot be present around the clock. It is not a high-intensity rehabilitation center, and those requiring aggressive therapy, complex medical oversight, or a consistently quiet, modern environment will encounter persistent gaps that undermine progress.
Alternatives deserve serious consideration for stroke survivors, patients with complex medical needs, or families seeking a calmer, more consistently monitored setting. The record shows uneven rehabilitation outcomes, with some residents receiving minimal therapy and others experiencing delays in doctor visits or medication management. For long-term comfort care, comfort and dignity are not guaranteed every day, and the facility's older infrastructure can intensify challenges around privacy, noise, and room livability. Families prioritizing state-of-the-art amenities, predictable routine, and rigorous clinical oversight should look elsewhere.
The strongest positives tend to cluster around individual staff members who are present and engaged. When day staff are on duty, care can feel attentive and personable, and housekeeping is cited as a bright spot in many reports. Social workers and admissions staff occasionally earn praise for responsiveness and for coordinating concerns between families and clinicians. However, these strengths hinge on consistent staffing and supervisor oversight, and multiple reviews paint a different picture - understaffing, overworked teams, and uneven communication from nurses and administrators. The contrast between moments of compassionate care and episodes of neglect or miscommunication is stark.
The core drawbacks are substantial enough to tilt decisions away from this community for most families seeking reliable recovery, consistent therapy, or end-of-life comfort. Reports of inadequate therapy, delayed responses to urgent needs, and episodes of neglect or disrespect recur across several accounts. The building's age, small rooms, dusty spaces, and persistent noise contribute to discomfort and hinder mobility or sleep. Food quality and meal timing receive mixed feedback, and some residents suffer from pressure injuries or weight loss amid concerns about turning, feeding, and daily routines. In short, the cons consistently threaten both safety and dignity when supervision drops or staffing ratios tighten.
For families evaluating this option, a pragmatic checklist is essential. Tour with a critical eye to cleanliness, room size, and noise levels; request to meet the director of nursing and the therapy lead to understand staffing plans and PT schedules; review a written care plan that specifies feeding, turning schedules, and escalation pathways; probe how emergencies are handled and how quickly staff respond to call bells; ask about language support and cultural sensitivity if needed; and insist on transparent, regular family updates. If reassurance on these points proves inconsistent, or if the anticipated level of therapy and oversight cannot be guaranteed, tightening the search is wise.
Ultimately, St. Francis Heights can work when a family is prepared to be an active advocate and can tolerate an older, sometimes noisy environment with variable staffing. It may still serve well for long-term custodial care where costs are a critical consideration and families can monitor care closely. Yet for anyone prioritizing reliable therapy, consistent clinical oversight, or a modern, low-stress setting, alternatives with stronger rehabilitation programs, higher nurse-to-patient ratios, and newer facilities should be pursued. The decision hinges on balancing the value of attentive individual staff moments against the pervasive risk of understaffing, aging infrastructure, and uneven daily care.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (7 miles away) Metropolitan Oakland International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. Francis Heights Convalescent Hospital in Daly City, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homelike environment with fully furnished accommodations, private bathrooms, and housekeeping services to maintain cleanliness.
Residents can enjoy various amenities such as a beauty salon, gaming room, small library, and a fitness room to engage in their hobbies and interests. A computer center and Wi-Fi/high-speed internet access are available for those who wish to stay connected and updated. Outdoor spaces including gardens provide a peaceful environment for relaxation or socializing.
The dining experience at St. Francis Heights Convalescent Hospital is restaurant-style, offering delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met.
Care services provided include 24-hour call system and supervision to ensure the safety and security of residents at all times. Assistance with daily activities such as bathing, dressing, transfers, and medication management is readily available. Residents with diabetes can benefit from specialized diets catered to their needs. Mental wellness programs aim to support emotional well-being.
Transportation coordination is provided for non-medical purposes as well as transportation to doctors' appointments. The community-operated transportation service ensures convenience for residents in accessing nearby amenities such as parks, pharmacies, restaurants, places of worship, theaters, and more.
To foster an active lifestyle and encourage socialization among residents, St. Francis Heights Convalescent Hospital offers concierge services and a variety of planned day trips as well as scheduled daily activities. Fitness programs are also available for those who want to maintain physical health.
Overall, St. Francis Heights Convalescent Hospital in Daly City, CA provides a vibrant and caring assisted living community where residents can enjoy comfortable accommodations, personalized care services, engaging activities, convenient onsite amenities, and easy access to nearby attractions and services.
St. Francis Heights Convalescent Hospital is located at 35 Escuela Drive, Daly City, CA 94015 in San Mateo County, California
St. Francis Heights Convalescent Hospital on seniors.fyi includes 4 photos including images showing landscaping, architecture, building, pathway, outdoor, garden, single-story, entrance, and more.
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