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St. Francis Heights Convalescent Hospital in Daly City, CA

St. Francis Heights Convalescent Hospital is a nursing home community in Daly City, CA.

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St. Francis Heights Convalescent Hospital in Daly City, CA

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St. Francis Heights Convalescent Hospital St. Francis Heights Convalescent Hospital St. Francis Heights Convalescent Hospital St. Francis Heights Convalescent Hospital

35 Escuela Drive, Daly City, CA 94015

For more information about senior living options: (866) 208-4318

3 from 46 reviews
5 stars
18
4 stars
6
3 stars
0
2 stars
3
1 stars
19

Overall Review of St. Francis Heights Convalescent Hospital

common 18 reviews mention this

Staff compassion and responsiveness

Residents and families repeatedly describe caring, communicative staff during stays.

Many reviews emphasize that staff members feel compassionate and respectful, with consistent attention to resident comfort and safety. Families also describe being able to reach the team for questions and updates, including by phone or in person. Several reviews highlight supportive social work and therapy staff, along with day-to-day help that makes transitions easier. A smaller set of reviews contrast this by describing moments of rudeness, neglect, or limited responsiveness, especially during care and therapy needs.

caveat 9 reviews mention this

Cleanliness varies by area

Some residents report a well-kept facility, while others describe dust and dirty rooms.

Several reviews praise the facility as clean and well maintained, including rooms, common areas, and attention from janitorial staff. Other reviews are sharply negative, describing dusty rooms, dirty floors, and poor room upkeep, with attention seeming concentrated in certain spaces. A few reviewers connect cleanliness concerns to a lack of thorough, regular cleaning. Overall, the reviews suggest cleanliness can be inconsistent depending on the specific area and time.

common 6 reviews mention this

Food quality is a mixed experience

Dining quality comes up often, with both praise for good meals and criticism for meals being inedible or served cold.

Some reviewers describe the food as good and even enjoyable, with kitchen staff able to accommodate preferences in at least one account. Other families report that meals are inedible or served cold, and describe difficulty getting food at a temperature residents wanted. A few reviews also mention diet-related frustration as part of the overall care experience. Taken together, the dining reviews read as inconsistent across experiences.

caveat 10 reviews mention this

Care timing and therapy quality

Reviews describe major differences in how reliably therapy and care needs are met.

Some residents and families report that therapy is helpful and that nurses are nearby when needed, including for emergencies. Others say rehabilitation support falls short, with therapy described as limited or not happening as expected. Several negative reviews also describe delays around basic care needs, including medication timing and getting assistance in a timely way. A recurring concern is that care routines are sometimes not followed closely enough, especially in high-need situations, contributing to outcomes like skin issues in at least one story.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Francisco International (7 miles away) San Francisco International (7 miles away)
  • Metropolitan Oakland International (14 miles away) Metropolitan Oakland International (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.8 miles)
  • Walgreens (1.9 miles)
  • Kaiser Permanente Pharmacy (2.4 miles)

Restaurants

  • In-N-Out Burger (1 miles)
  • McDonald's (2.5 miles)
  • McDonald's (3.6 miles)
  • Taco Bell (5.6 miles)
  • Twin Peaks (5.6 miles)
  • Mustards (6.2 miles)
  • Hook Fish Co (6.3 miles)

Places of Worship

  • Church of the Epiphany (3.7 miles)

Theaters

  • Regal Stonestown Galleria Screenx, 4Dx, & RPX (3.7 miles)
  • Alamo Drafthouse New Mission (6.5 miles)

Parks

  • Fort Funston (4.2 miles)
  • Stern Grove Dog Park (4.2 miles)
  • Glen Canyon Park (4.9 miles)
  • Holly Park (5.3 miles)
  • Upper Douglass Dog Park (5.4 miles)
  • Douglass Playground (5.5 miles)
  • Bernal Heights Park (5.8 miles)

Transportation

  • West Portal MUNI Metro Station (4.6 miles)
  • Rental Car Center (5.3 miles)
  • San Francisco International Airport (SFO) (5.7 miles)
  • United Global First Lounge (6.1 miles)
  • International Terminal G (6.2 miles)
  • San Francisco International Airport BART Station (6.2 miles)
  • SFO AirTrain Station - Garage G & BART (6.2 miles)

Hospitals

  • Laguna Honda Hospital & Rehabilitation Center (5.1 miles)
  • A & C Convalescent Hospital (6.6 miles)

Cafes

  • Andytown Coffee Roasters (5.8 miles)
  • Neighbor's Corner (6 miles)
  • San Francisco Giants Clubhouse (6.1 miles)
  • Le Marais Bakery (6.5 miles)
  • Stow Lake Boathouse (6.6 miles)
  • SPRO Coffee Lab (6.6 miles)
  • Sightglass Coffee (6.9 miles)

Physicians

  • Noe Valley Pediatrics (6 miles)

Frequently Asked Questions

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