St. Francis Heights Convalescent Hospital

Pros

• The management at St Francis Heights Convalescent is responsive and attentive to residents' needs.
• The physical therapy department provides good care and support for recovery.
• The facility is clean and well-maintained, with a dedicated cleaning crew praised for their meticulous work.
• Staff availability is high, ensuring that help is readily accessible when needed.
• Residents generally report that the food served at the facility is good.
• The location of the facility is convenient, being very near Seton Hospital.
• Many staff members are cheerful and friendly, contributing positively to the overall atmosphere of care.

Cons

• The social work department seemed understaffed, leading to inadequate support for residents.
• Some of the nurses weren't friendly and provided vague updates, stating only "She's fine" when asked about a patient's condition.
• The rooms are small, making navigation with a wheelchair challenging.
• The facility is a bit noisy due to tile floors that amplify sound and frequent announcements over the public address system.
• While the cleaning crew was praised, the overall facility is described as being a bit old.

Review

St. Francis Heights Convalescent has garnered a mix of reviews from families with loved ones receiving care at the facility, portraying a range of experiences that highlight both strengths and areas for improvement. The overall impression is that while the institution is functional and provides essential services, it also has aspects that could be enhanced to better meet the needs of residents and their families.

One notable strength of St. Francis Heights is its cleanliness. Multiple family members remarked on the facility's maintenance and hygiene, indicating that it generally meets standards for a convalescent environment. This cleanliness extends to various departments within the facility, particularly the cleaning crew, which received specific praise from one individual's aunt. She described them as meticulous in their work, contributing positively to her overall impression of the center. Additionally, the management appears to be responsive; concerns raised seem to be addressed timely, fostering a sense of trust among families who have loved ones in care.

Another area where St. Francis Heights performs reasonably well is in its physical therapy offerings. One review highlighted that the physical therapy department was commendable, providing effective rehabilitation services—a crucial aspect for many residents recovering from surgeries or medical procedures. Furthermore, while costs were mentioned as being reasonable given what is provided, this suggests transparency and fairness in billing practices—a key consideration for families making tough healthcare choices.

Despite these positive attributes, there are clear areas needing improvement at St. Francis Heights Convalescent. For instance, several reviewers noted issues with staff friendliness—particularly amongst nurses—who sometimes appeared curt when asked about patients' conditions. Responses such as "She's fine" left family members wanting more detailed updates regarding their loved ones' health statuses and well-being. Enhanced communication from staff could help alleviate anxiety for family members who naturally seek reassurance during difficult periods.

The size and layout of patient rooms have also been flagged as challenges within the facility. Descriptions indicate that rooms are relatively small and can be difficult to navigate for individuals using wheelchairs or other mobility aids. This poses significant barriers not only for residents but may also complicate visits from family members who might struggle with movement within these tighter spaces.

Noise levels represent another concern highlighted by visitors; some found the environment somewhat disruptive due to loud public address announcements and tile flooring amplifying sound throughout communal areas. While ambiance contributes significantly to comfort in any caregiving setting, excessive noise can disrupt rest and recovery processes integral to rehabilitation after surgeries or prolonged illnesses.

In conclusion, St. Francis Heights Convalescent exhibits both merits and drawbacks characteristic of many healthcare facilities serving similar purposes. While cleanliness standards are upheld commendably alongside effective physical therapy services and adequate staffing levels in certain departments—elements important in recovery—the need for improved interpersonal communication among nursing staff stands out as an area ripe for enhancement. Moreover, addressing spatial constraints within rooms along with managing noise levels would elevate resident comfort further contributing positively toward their recovery process.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Kaiser Permanente Pharmacy (2.4 miles)

Restaurants

• In-N-Out Burger (1 miles)
• McDonald's (2.5 miles)
• McDonald's (3.6 miles)
• Taco Bell (5.6 miles)
• Twin Peaks (5.6 miles)
• Mustards (6.2 miles)
• Hook Fish Co (6.3 miles)

Places of Worship

• Church of the Epiphany (3.7 miles)

Theaters

• Regal Stonestown Galleria Screenx, 4Dx, & RPX (3.7 miles)
• Alamo Drafthouse New Mission (6.5 miles)

Parks

• Fort Funston (4.2 miles)
• Stern Grove Dog Park (4.2 miles)
• Glen Canyon Park (4.9 miles)
• Holly Park (5.3 miles)
• Upper Douglass Dog Park (5.4 miles)
• Douglass Playground (5.5 miles)
• Bernal Heights Park (5.8 miles)

Transportation

• West Portal MUNI Metro Station (4.6 miles)
• Rental Car Center (5.3 miles)
• San Francisco International Airport (SFO) (5.7 miles)
• United Global First Lounge (6.1 miles)
• International Terminal G (6.2 miles)
• San Francisco International Airport BART Station (6.2 miles)
• SFO AirTrain Station - Garage G & BART (6.2 miles)

Hospitals

• Laguna Honda Hospital & Rehabilitation Center (5.1 miles)
• A & C Convalescent Hospital (6.6 miles)

Cafes

• Andytown Coffee Roasters (5.8 miles)
• Neighbor's Corner (6 miles)
• San Francisco Giants Clubhouse (6.1 miles)
• Le Marais Bakery (6.5 miles)
• Stow Lake Boathouse (6.6 miles)
• SPRO Coffee Lab (6.6 miles)
• Sightglass Coffee (6.9 miles)

Physicians

• Noe Valley Pediatrics (6 miles)