Seton Medical Center in Daly City, CA
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1900 Sullivan Avenue, Daly City, CA 94015
For more information about senior living options: (844) 490-3973
The staff are excellent, with praise for the nurses, case managers, and support personnel. The doctors and nurses are knowledgeable, attentive, and timely in addressing patients' needs. The ER team saved lives and provided courteous, respectful care during emergencies. The Wound Care Center staff, especially Dr. Sydorak, are highly trained, caring, and effective. The gender-affirming top surgery experience was smooth and well managed by supportive staff. Dr. Sahak and the licensed clinical social worker Marlene Strick were described as compassionate and going above and beyond. The triage nurse was kind and helpful, setting a positive tone for care. Seton Medical Center is described by some reviews as the gem or best in Daly City. Pediatric ER care was efficient and professional in the experiences shared.
Seton Medical Center is described as the worst hospital in the world, with severe neglect and mismanagement. The emergency department is plagued by long waits, insufficient care, and rude or dismissive staff. The facility is dirty and outdated, with filthy rooms, dirty bed sheets, and unsafe conditions. Patients report misdiagnoses, wrong medications, and poor clinical judgment jeopardizing health. Billing and insurance interactions are opaque, with protracted calls and unexpected or inflated charges. Transfers, imaging, and test results are delayed, often leaving patients without answers or timely treatment. Some reviewers urge that the hospital be shut down due to ongoing safety and quality concerns.Seton Medical Center in Daly City is best suited for families facing acute medical needs where a clearly defined treatment path, on-site surgical capabilities, and a dedicated wound-care program matter most. It operates as a large, busy medical complex with strong specialty teams in critical care, surgical services, and post-acute wound management. The facility can be a reliable choice when a patient's condition follows a predictable trajectory and requires on-site stabilization or immediate, task-focused care. Yet the environment is not uniformly comforting or consistently staffed across shifts, and the overall experience can vary widely depending on department demand and timing.
Those weighing alternatives should recognize that Seton may fall short for families seeking steady bedside warmth, consistently pristine conditions, and a streamlined billing process. Across many reviews, recurring issues include lengthy ER waits, uneven attention from staff, and confusion around charges and insurance items. Several accounts describe brusque or dismissive interactions, fragmented communications, and misdiagnoses that necessitated escalation or transfer. While individual clinicians and units receive praise, the signal suggests Seton shines when a definitive medical chore is on the table rather than for open-ended, ongoing care. For families comparing options, it is wise to benchmark staffing levels, recent renovations, and emergency-department velocity against nearby hospitals with stronger reputations for patient experience.
Pros emerge in areas where expertise remains consistently strong. Wound-care teams are frequently cited for competence and genuine patient care, delivering measurable progress in stubborn post-operative wounds. Specific clinicians - an ER physician who stays calm under pressure, an ICU team that maintains steadiness, and frontline staff who advocate on behalf of patients - are repeatedly singled out for reliable, compassionate service. Elective procedures, including gender-affirm surgery, have also yielded smooth experiences for some patients, with attentive anesthesia care and clear, attentive post-operative guidance. When a patient's needs align with a specialized service line, Seton can outperform expectations and leave families grateful for tangible, positive outcomes.
The darker picture dominates too many stories. The emergency department is often described as chaotic, slow, and understaffed, with hours-long waits and concerns about misdiagnoses or inappropriate care under the strain. Cleanliness and room conditions are flagged as inconsistent, with outdated infrastructure and uneven attention to basic comfort and safety. Billing friction - ambiguous line items, opaque insurance questions, and marathon phone calls - adds a layer of stress to what is already a difficult experience. Some reviews recount rude or dismissive behavior from staff and critical delays or omissions that place patient welfare at risk. In the most troubling cases, serious lapses in care - missed steps, delayed responses, or unsafe room conditions - underscore that reliability hinges on the day and the particular team on duty.
When deciding whether Seton fits the family's needs, align expectations with the likely care trajectory. If the priority is rapid stabilization, definitive surgical planning, and access to a well-regarded wound-care program, Seton can deliver solid results within those defined frameworks. For ongoing chronic management, multi-episode ER scenarios, or a preference for consistently high-touch patient advocacy and modern amenities, it pays to explore other options. Prospective patients should ask blunt questions before admission: typical ED wait times, the expected cadence of bedside rounds, the flow of test-result communications, and the logistics of billing. It makes sense to request introductions to the primary care or surgical team and to verify the availability of a patient advocate who can coordinate discharge planning and follow-up care.
Bottom line: Seton Medical Center offers a mixed value proposition. It functions best as a local hub for acute, path-defined care and for targeted procedures where the care pathway is clear and access to skilled specialists is essential. For families prioritizing a consistently calm ER experience, modern facilities, and frictionless administrative processes, exploring alternatives is prudent. If Seton is chosen, approach the process with a sharp, action-oriented checklist: confirm the care team, insist on timely test results, demand transparent billing, and monitor cleanliness and safety standards on a daily basis. With careful planning and proactive advocacy, Seton can be a competent component of a broader care strategy rather than the sole reliance for comprehensive long-term needs.
199 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (7 miles away) Metropolitan Oakland International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Seton Medical Center in Daly City, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homely environment for seniors, with fully furnished apartments featuring private bathrooms and cable or satellite TV.
Residents at Seton Medical Center can enjoy various on-site amenities to enhance their well-being and social interactions. There is a beauty salon available for personal grooming needs, as well as a computer center for staying connected with loved ones. The fitness room encourages physical activity, while the gaming room provides entertainment options. The community also boasts a small library and outdoor space for relaxation.
Dining at Seton Medical Center is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure each resident's unique needs are met.
The community places great emphasis on providing high-quality care services to its residents. A 24-hour call system and supervision ensure round-the-clock assistance whenever needed. Trained staff provide help with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure the proper administration of medications, while diabetes diets are available for those with specific dietary requirements.
Residents at Seton Medical Center benefit from a variety of engaging activities designed to promote mental wellness and socialization. Concierge services are available to assist residents in planning visits or outings, and fitness programs cater to their physical well-being. Planned day trips allow residents to explore nearby areas, while resident-run activities encourage participation within the community itself.
Additionally, Seton Medical Center is conveniently located near various parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are provided both within the community for non-medical purposes and to doctors' appointments when necessary.
Overall, Seton Medical Center offers a comprehensive assisted living experience that combines comfortable living spaces with a variety of amenities and care services tailored to meet each resident's individual needs.
Seton Medical Center is located at 1900 Sullivan Avenue, Daly City, CA 94015 in San Mateo County, California
Seton Medical Center on seniors.fyi includes 13 photos including images showing building, architecture, urban, trees, outdoor, parking, office, landscaping, and more.
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