Seton Medical Center in Daly City, CA
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Information last verified:
1900 Sullivan Avenue, Daly City, CA 94015
For more information about senior living options: (844) 490-3973
The ER team saved the patient’s life and provided courtesy, respect, and clear communication. The gender-affirming top surgery experience was smooth, with staff on top of everything and very kind. The Wound Care Center staff are highly trained and caring, delivering real, positive results. Kieth Frias—the ER nurse—was patient and gentle, advocating for the patient’s comfort. The ICU staff are caring, warm, hardworking, and available, making patients feel truly cared for. Dr. Sahak and Marlene Strick were compassionate and went above and beyond. The facility is spacious and well staffed, described by patients as a gem.
They describe the hospital’s service as the worst in the entire San Francisco area, with the inpatient ward’s nurses labeled as incompetent and reckless. They say the three female nurses who cared for a patient were terrible, rude, and reckless, making it impossible for patients to recover in peace. They call Seton Medical Center one of the worst-run medical centers and argue it should be shut down immediately. They label the ER as the worst in the world, with long waits, rude staff, and misdiagnoses. They describe the facility as dirty, outdated, and unsafe, with filth and broken infrastructure. They criticize the billing process as opaque and adversarial, requiring endless calls and confusing charges. They note multiple staff members as unprofessional, lacking empathy, and disrespectful toward patients. They advise others to avoid the hospital for emergencies, citing neglect, poor care, and overworked staff.Seton Medical Center in Daly City is best suited for families who are navigating specific, service-driven needs rather than those seeking a uniformly predictable hospital experience. The center can shine for patients needing focused, high-quality wound care and for individuals pursuing gender-affirming surgical services, where several clinicians and staff have earned praise for competence and bedside respect. When care is anchored to particular teams, such as a skilled wound care physician, an attentive social worker, or a recovery nurse willing to advocate for comfort, Seton delivers meaningful value. Yet this strength sits inside a larger, inconsistent operations picture. The facility’s strongest chapters are highly service-specific, and the overall experience can swing dramatically from shift to shift, department to department. For families seeking a reliably steady daily rhythm across all touchpoints, Seton often proves too variable to plan around with confidence.
Those weighing alternatives should consider how often a hospital must perform across the board with cleanliness, clear billing, prompt responses, and consistently courteous bedside manners. If the priority is a consistently smooth ER experience, rapid test results, and transparent, predictable billing, it is prudent to look beyond Seton to other Bay Area options. UCSF Health and Kaiser Permanente facilities frequently come up in conversations as benchmarks for reliability and coordinated care, while Mills-Peninsula and similar near-San Mateo options may offer more consistent ER flow and clearer patient pathways for non-emergency interventions. In short, Seton can be viable when a specific service line is the focus, but for families prioritizing steady frontline care and administrative clarity, these other institutions are worth a hard comparison.
The strongest positives at Seton tend to cluster around dedicated clinicians and well-regarded specialty teams. The wound care center, for example, earns praise for the hands-on approach and the way wounds respond to treatment under the care of trained RNs and surgeons who are highly skilled in their craft. Several reviewers point to compassionate physicians, attentive social workers, and nurses who truly advocate for patient comfort and understanding, qualities that can mean the difference between a troubling recovery and a steadier one. There are also stories of gender-affirming surgery experiences that unfold with commendable organization and respectful care, where the anesthesia team and recovery staff contributed to a smoother, less stressful process. When these clinicians are engaged, Seton operates at a level that outpaces many peers in specific, high-stakes moments.
But these strengths do not erase the substantial and recurring concerns voiced by a broad swath of reviewers. The main cons run through the emergency department and the campus’s operational layers: long waits that stretch into hours, frequent reports of miscommunications and inconsistent follow-through, and in some cases, perceptions of rushed or dismissive care. Cleanliness and environmental conditions are repeatedly cited as problematic in certain areas, with families describing outdated facilities and room conditions that undermine comfort and perceived safety. Billing confusion and administrative friction also recur, leaving families frustrated while trying to reconcile expenses. Taken together, these patterns can erode trust just when a patient most needs clarity and reassurance.
The most pointed negative narratives center on delays, perceived indifference, and safety concerns in the ER, with some accounts highlighting misdiagnoses or delays that worsened conditions before transfer or admission elsewhere. Multiple reviews describe long waits without timely updates, staff who seem overwhelmed or inattentive, and rooms or hallways that feel less than clean. There are also stark reminders of the human impact behind the statistics, families recount moments of frustration and fear, including accounts of patients not receiving timely pain relief, or experiences where patient dignity appeared compromised by system pressures. These stories matter because they crystallize what can happen when the hospital’s capacity to coordinate care outpaces the demand on any given day.
The practical takeaway for decision-making is clear. Seton Medical Center can be a solid choice when the need centers on specialized services with proven, compassionate teams, particularly wound care and select surgical pathways, where the patient can leverage a relationship with a few trusted clinicians. However, for families whose primary criteria include a consistently efficient ER, transparent financial processes, and a consistently clean, well-maintained environment, Seton should be weighed against alternatives with stronger, more uniform reputations in those domains. A smart approach is to target services where Seton’s strengths are undeniable, while validating other facilities for day-to-day reliability and administrative ease before committing. In navigating care for a loved one, the prudent path combines selective utilization of Seton’s proven specialists with a clear plan for backup options should the broader hospital experience prove inconsistent.
199 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (7 miles away) Metropolitan Oakland International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Seton Medical Center in Daly City, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homely environment for seniors, with fully furnished apartments featuring private bathrooms and cable or satellite TV.
Residents at Seton Medical Center can enjoy various on-site amenities to enhance their well-being and social interactions. There is a beauty salon available for personal grooming needs, as well as a computer center for staying connected with loved ones. The fitness room encourages physical activity, while the gaming room provides entertainment options. The community also boasts a small library and outdoor space for relaxation.
Dining at Seton Medical Center is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure each resident's unique needs are met.
The community places great emphasis on providing high-quality care services to its residents. A 24-hour call system and supervision ensure round-the-clock assistance whenever needed. Trained staff provide help with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure the proper administration of medications, while diabetes diets are available for those with specific dietary requirements.
Residents at Seton Medical Center benefit from a variety of engaging activities designed to promote mental wellness and socialization. Concierge services are available to assist residents in planning visits or outings, and fitness programs cater to their physical well-being. Planned day trips allow residents to explore nearby areas, while resident-run activities encourage participation within the community itself.
Additionally, Seton Medical Center is conveniently located near various parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are provided both within the community for non-medical purposes and to doctors' appointments when necessary.
Overall, Seton Medical Center offers a comprehensive assisted living experience that combines comfortable living spaces with a variety of amenities and care services tailored to meet each resident's individual needs.
Seton Medical Center is located at 1900 Sullivan Avenue, Daly City, CA 94015 in San Mateo County, California
Seton Medical Center on seniors.fyi includes 13 photos including images showing building, architecture, urban, outdoor, parking, trees, office, landscaping, and more.
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