Seton Medical Center

Save

  • Outdoors

    A hospital building with prominent signage under a clear blue sky.

  • Building

    A view of the exterior of a large medical center building.

  • Architecture

    A modern office building featuring large glass windows and a stylish facade.

  • Trees

    A view of Seton Medical Center surrounded by trees.

  • Landscaping

    A view of a modern building situated above a busy highway, surrounded by greenery.

  • Entrance

    A modern building entrance featuring a revolving door and a sleek architectural design.

  • Outdoor

    A modern hotel building under a clear blue sky, surrounded by well-manicured trees.

  • Office

    A view of the Sign Medical Office Center against a backdrop of cloudy hills.

  • Healthcare

    Information booth for ASMC Salin Medical Center showcasing healthcare services and resources.

  • Urban

    A modern apartment building bathed in sunlight, with a parking area in the foreground.

  • Parking

    An industrial area featuring a concrete building and a connecting walkway.

Seton Medical Center

1900 Sullivan Avenue, Daly City, CA 94015

For more information about senior living options: (844) 490-3973

2.3 from 100 reviews
5 stars
26
4 stars
6
3 stars
3
2 stars
1
1 stars
64

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Seton Medical Center

    Overall Review of Seton Medical Center

    Pros

    • pro The reviewer applauded Dr Tsang, Dr Sanjorjo, Dr Murphy and other specialists for taking care of their mother.
    • pro The nursing staff, case manager Phil Florendo, RNs, orderlies, dietary, housekeeping, ER nurses, receptionists, and security personnel are described as excellent.
    • pro Seton Medical Center is described as the best in Daly City, California.
    • pro Kieth Frias took great care of the reviewer's brother in the ER, showing patience and advocacy for his comfort.
    • pro The staff - doctors, nurses, therapists - are caring, warm, hardworking, and always available in the ICU; the hospital is well staffed.
    • pro The hospital is described as a gem.
    • pro The triage nurse was really nice.
    • pro The doctors were knowledgeable and attentive, addressing issues in a timely manner.

    Cons

    • pro The hospital is gross, with doctors having nasty attitudes and nurses who are unprofessional.
    • pro The emergency department experiences long wait times and patients feel neglected.
    • pro The radiology department is described as the worst.
    • pro The billing/insurance process is opaque and designed to confuse patients, leading to unexpected charges.
    • pro Some clinicians are rude or dismissive and there are instances of misdiagnosis.
    • pro There are serious allegations of procedures without consent and potential malpractice, including a pending lawsuit.

    Review

    Seton Medical Center in Daly City, California, emerges in these accounts as a place where care and chaos sit side by side. Some people describe it as a beacon of compassionate, attentive treatment where skilled doctors and dedicated nurses saved lives and helped families navigate frightening medical crises. Others recount a very different reality - long waits, perceived indifference, confusing billing practices, and a culture that, at times, felt more transactional than therapeutic. Taken together, the narratives reveal a hospital that inspires intense loyalty and equally strong frustration, depending largely on who you encounter and what department you happen to interact with.

    On the positive end, there are many stories of exceptional care from clinicians, nurses, and support staff. Several reviewers praise specific doctors by name - Dr. Tsang, Dr. Sanjorjo, Dr. Murphy - and recount experiences in which the medical team was knowledgeable, responsive, and proactive about a patient's health. The ER and ICU teams are repeatedly mentioned with appreciation: the ER team members Ireland and Angelo are cited as particularly capable, and a patient's family notes that the ICU staff were present, patient, and accessible. Beyond doctors, the hospital's other professionals are honored as well: dialysis nurses, transporters, ER nurses, case managers like Phil Florendo, dietary, housekeeping, and security staff receive frequent nods for care, courtesy, and teamwork. A family describing an elderly relative with serious needs emphasizes that Seton's overall atmosphere was warm, with staff who knew the patient by name and treated them with patience and humanity. In some reviews, the hospital is described as spacious, well-staffed, and capable of delivering timely interventions, which stands in stark contrast to other local options that are said to be more crowded or less responsive.

    Yet, that praise sits alongside a chorus of criticisms that paint a very different picture. A recurring theme is long wait times and a sense that patients are not always prioritized, even when they're in clear distress. One reviewer recalls waiting four hours to be seen by a nurse after being directly in front of the nurses' station, while others describe similar delays in the emergency department. The frustration isn't solely about time; some reviewers portray the experience as dehumanizing - nurses who seem unprofessional, a lack of clear communication, and an impression that administrative or nursing staff are more focused on the paperwork than on the patient's immediate needs. Several accounts target the radiology department for poor follow?through, noting that voicemails went unanswered and that the department's responsiveness was severely lacking.

    Billing and administrative processes are another major bone of contention. A number of reviewers describe the hospital's financial side as opaque and difficult to navigate, with questions about line-item charges and insurance coverage met with finger-pointing from one department to another. The experience can feel circular and exhausting, taking days or weeks of phone calls during personal or work time, sometimes resulting in frustration over unexpected costs or seemingly arbitrary charges. One account explicitly ties a negative financial experience to the overall impression of the hospital, arguing that the complexity of billing undermines the value of the clinical care received.

    Within the personal narratives, there are specific episodes that underscore the complexity of the hospital experience. Some reviewers recount encounters with individual staff members who left a strong positive impression - like a nurse who treated a patient with Down syndrome with remarkable patience and advocacy, or a nurse who took time to explain options and respect a family's concerns. Conversely, other accounts describe confrontations with a nurse described as unkind or dismissive, and claims of a staff member discouraging patient questions or disparaging a patient's inquiry about care. One person even asserts that a doctor and a nurse engaged in miscommunication that led to a cascade of consequences for a child, alongside a vow to pursue formal complaints or even a malpractice action. It's clear from the breadth of these stories that patient experiences at Seton vary widely, sometimes within the same department on different days or with different personnel.

    There are also moments of dramatic contrast that shape the overall impression of the hospital. A reviewer who previously labeled Seton as the "worst" over a period of months later describes a notable turnaround: shorter waits, more attentive staff, and a sense that patient care had progressed. Still, a lingering sense of caution remains for others who observed ongoing issues - design flaws in the lobby that caused harm, unresolved billing questions, and a perception that some staff members were overworked or under-supported. The hospital's own organizational challenges surface in these stories as well, with reviewers calling out the difficulty of getting timely clearances, explanations for charges, and responses from radiology and other departments in a way that undermines confidence even when clinical care is competent.

    Together, these reports sketch a facility that can be life-saving and life-pressing in equal measure. The same walls that hold stories of gratitude also bear witness to experiences of frustration, miscommunication, and financial confusion. For some families, Seton Medical Center is a place of trust - where capable physicians, compassionate nurses, and a coherent care plan helped a loved one recover and a family feel supported during a frightening time. For others, it is a place where long waits, inconsistent interactions, and opaque billing created a sense of disconnection from the very people and processes designed to help. In the end, the hospital's reputation in these narratives is not monolithic; it is a patchwork of human experiences - some luminous with care, others shadowed by system and communication gaps - that reflects the complexities of modern healthcare delivery in a busy, multi?department medical center.

    Features

    Housing

    • 199 resident community capacity 199 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Francisco International (7 miles away) San Francisco International (7 miles away)
    • Metropolitan Oakland International (14 miles away) Metropolitan Oakland International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Seton Medical Center in Daly City, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homely environment for seniors, with fully furnished apartments featuring private bathrooms and cable or satellite TV.

    Residents at Seton Medical Center can enjoy various on-site amenities to enhance their well-being and social interactions. There is a beauty salon available for personal grooming needs, as well as a computer center for staying connected with loved ones. The fitness room encourages physical activity, while the gaming room provides entertainment options. The community also boasts a small library and outdoor space for relaxation.

    Dining at Seton Medical Center is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure each resident's unique needs are met.

    The community places great emphasis on providing high-quality care services to its residents. A 24-hour call system and supervision ensure round-the-clock assistance whenever needed. Trained staff provide help with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure the proper administration of medications, while diabetes diets are available for those with specific dietary requirements.

    Residents at Seton Medical Center benefit from a variety of engaging activities designed to promote mental wellness and socialization. Concierge services are available to assist residents in planning visits or outings, and fitness programs cater to their physical well-being. Planned day trips allow residents to explore nearby areas, while resident-run activities encourage participation within the community itself.

    Additionally, Seton Medical Center is conveniently located near various parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are provided both within the community for non-medical purposes and to doctors' appointments when necessary.

    Overall, Seton Medical Center offers a comprehensive assisted living experience that combines comfortable living spaces with a variety of amenities and care services tailored to meet each resident's individual needs.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.5 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.3 miles)

    Restaurants

    • In-N-Out Burger (0.6 miles)
    • McDonald's (2.7 miles)
    • McDonald's (3.2 miles)
    • Twin Peaks (5.2 miles)
    • Taco Bell (6 miles)
    • Hook Fish Co (6 miles)
    • Garden Creamery (6.2 miles)

    Places of Worship

    • Church of the Epiphany (3.3 miles)

    Theaters

    • Regal Stonestown Galleria Screenx, 4Dx, & RPX (3.4 miles)
    • Alamo Drafthouse New Mission (6.1 miles)

    Parks

    • Stern Grove Dog Park (3.8 miles)
    • Fort Funston (3.9 miles)
    • Glen Canyon Park (4.5 miles)
    • Holly Park (4.9 miles)
    • Upper Douglass Dog Park (5 miles)
    • Douglass Playground (5.1 miles)
    • Bernal Heights Park (5.4 miles)

    Transportation

    • West Portal MUNI Metro Station (4.2 miles)
    • Rental Car Center (5.4 miles)
    • San Francisco International Airport (SFO) (5.8 miles)
    • United Global First Lounge (6.2 miles)
    • International Terminal G (6.3 miles)
    • Boarding Area F (6.3 miles)
    • San Francisco International Airport BART Station (6.3 miles)

    Hospitals

    • Laguna Honda Hospital & Rehabilitation Center (4.7 miles)
    • A & C Convalescent Hospital (6.8 miles)

    Cafes

    • Andytown Coffee Roasters (5.5 miles)
    • Neighbor's Corner (5.6 miles)
    • Le Marais Bakery (6.1 miles)
    • San Francisco Giants Clubhouse (6.2 miles)
    • SPRO Coffee Lab (6.2 miles)
    • Stow Lake Boathouse (6.3 miles)
    • Sightglass Coffee (6.5 miles)

    Physicians

    • Noe Valley Pediatrics (5.6 miles)

    Frequently Asked Questions

    Where is Seton Medical Center?
    What photos are available for Seton Medical Center in Daly City, California?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • obtaining power of attorney without consentA Comprehensive Exploration of Common Misunderstandings about Powers of Attorney

      The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.

    • senior move managementSenior Move Management: Understanding the Role, Value, and Associated Costs

      Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.

    • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

      Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor