375 Cohasset Road, Chico, CA 95926
For more information about senior living options: (844) 490-3973
The CNA caring for the mom is exceptional. The staff are friendly and helpful. Residents are fun, serious, and seriously funny. The facility is clean and smells good. The facility's program effectively incorporates patient-centered activities for residents. It is a great place. The administrator is very involved with excellent follow-through. The nursing staff, CNAs, and support teams are attentive and caring. The check-in uses photo ID, providing higher security for residents and visitors.
What the facility put the husband and wife through after his stroke was disgusting. They had him in a filthy room during his stay. They ignored him and left him dirty during his stay. They ought to be closed down for good. There was a medication mix-up caused by a rude, unhelpful nurse who wouldn't listen. The head nurse was incompetent and unsympathetic toward patient care.A complex picture emerges from the range of remarks about this CNA facility, with many residents and families expressing deep appreciation for the care and atmosphere, while a smaller set of accounts highlights serious concerns that some felt warranted drastic action. On balance, the most frequently repeated thread is one of warmth and attentiveness: staff are described as friendly, helpful, and genuinely focused on the residents' well?being. Visitors note that residents and their families are greeted with kindness, that activities are thoughtfully integrated into daily life, and that the environment is clean, welcoming, and well managed. In particular, several reviewers commend the facility for treating residents with person?centered care rather than merely providing a place to stay. The presence of a safety?oriented check?in process, such as picture ID verification, is repeatedly admired as a practical step toward ensuring security for residents and peace of mind for families and friends who visit.
Many reviews spotlight the quality of daily interactions. Families recount caregivers who respond quickly to call lights, who assist with mobility and car transfers, and who approach care with attentiveness and patience. Short?term rehab residents and their families frequently describe a collaborative, respectful environment in which clinical staff, social workers, and activities coordinators work together to keep residents engaged and supported. The nursing, social work, infection control, and activities teams are repeatedly described as attentive and dependable, with meals that are visually appealing and varied in choice. Several testimonials also single out the facility physician for thorough, bedside?mannered care and good listening - contributing to a sense that medical concerns are addressed with seriousness and empathy.
Even when the care environment is described as older in architecture, reviewers emphasize that the leadership has taken meaningful steps to improve quality of life and care. One family notes that despite the building's age, numerous improvements have been made, and that both parents received excellent care during long stays. The message that "the care here is what matters" resonates with those who compare experiences across multiple facilities in town, underscoring a shared belief that a well?functioning care team and an empathetic environment can compensate for an older physical plant. Administrative involvement on the floor, and notable professionalism from staff such as Johnny and Cathy, contribute to the overall sense that, when well managed, the facility can deliver substantial value and positive outcomes for residents.
Nevertheless, the reviews are not uniformly positive. A recurring theme in several accounts is dissatisfaction with cleanliness and odor, with at least one review explicitly stating that a room was filthy and that the facility should be closed down. Others describe sensory concerns such as persistent fecal odors and residents or visitors who perceived the ambience as unwelcoming. Some families recount painful experiences involving slow or inadequate responses to needs, missed communications, or perceived neglect, including stories of patients in hallways needing attention and of phones not being answered promptly during critical moments. Several comments focus on specific staff behavior, with one account criticizing a head nurse as inconsistent and uncaring, and another detailing a medication mix?up that disrupted a patient's care until management intervened. These voices emphasize a desire for accountability, better communication, and more compassionate, consistent care.
Within the negative experiences, particular episodes stand out. Some reviewers recount episodes they judged to be "disgusting" or "unacceptable," where caregivers or administrative leaders did not meet expectations during vulnerable times, such as post?stroke recovery or hospice scenarios. In a few cases, families reported that problems persisted long enough to prompt strong calls for reform or even shutdown statements from outsiders who felt their loved ones were not being adequately protected. Conversely, there are accounts of improvement after complaints: families describe administrators or directors of nursing who listened, followed through, and chose to remove or change staff members whose behavior did not align with the facility's standards. This pattern suggests an ongoing tension between high?quality, responsive care and lapses that can undermine trust and satisfaction.
The reviews also reveal a spectrum of experiences shaped by different units, shifts, and perspectives. Some families describe the environment as pleasant, with compassionate care and a nurturing atmosphere, including the presence of a dedicated social director and a dining experience that residents enjoy. Others emphasize the emotional strain of working in a demanding care setting, noting that staff across roles - from janitors to administrators - must carry a heavy load while striving to deliver compassionate care. In-depth stories about particular individuals - ranging from praise for a compassionate administrator who greets visitors to frustrations with specific nurses or head nurses - provide a mosaic of experiences that reflects both the strengths and the vulnerabilities that can exist within a single facility.
In summary, this facility appears to be a place where many residents and families experience genuine warmth, attentiveness, and meaningful activity engagement, paired with a strong emphasis on security and professional, person?centered care. The strongest praise centers on friendly, responsive staff, clean and welcoming surroundings, and a culture that values patient dignity, involvement in activities, and good communication with families. Yet the range of critiques - centered on cleanliness, odor, inconsistent care, medication issues, and specific staff conduct - highlights ongoing opportunities for improvement and emphasizes the importance of ongoing oversight, transparent communication, and accountability. If considering care here, it would be prudent to assess current staffing levels, tour the facility with a focus on cleanliness and resident engagement, and speak directly with administrators and frontline staff about how concerns are addressed and what changes have been implemented to ensure consistently high standards of care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chico Municipal (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Convalescent Hospital in Chico, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely and comfortable environment with fully furnished accommodations. Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library.
The dining experience at Riverside Convalescent Hospital is top-notch, with restaurant-style dining and special dietary restrictions catered for. Housekeeping services are also provided to ensure cleanliness and tidiness.
In terms of care services, the community has 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transferring. Medication management is offered along with diabetes diet support. Mental wellness programs are available to promote emotional well-being.
Residents can explore their interests through the fitness room, wellness center, and scheduled daily activities. Concierge services provide additional convenience and assistance. Planned day trips and resident-run activities create opportunities for socialization and engagement.
Riverside Convalescent Hospital benefits from its convenient location with nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including non-medical transportation arrangement to doctors' appointments, places of worship, theaters, and hospitals.
Overall, Riverside Convalescent Hospital in Chico, CA is an assisted living community that prioritizes the physical comfort as well as the mental well-being of its residents while offering numerous amenities and care services to enhance their quality of life.
Riverside Convalescent Hospital is located at 375 Cohasset Road, Chico, CA 95926 in Butte County, California
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