Windsor Chico Care Center in Chico, CA

188 Cohasset Lane, Chico, CA 95926

For more information about senior living options: (844) 490-3973

4.1 from 61 reviews
5 stars
41
4 stars
7
3 stars
1
2 stars
2
1 stars
10

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    Overall Review of Windsor Chico Care Center

    Pros

    • pro The staff are professional, polite, and clearly love their work.
    • pro The staff are friendly and accommodating to residents.
    • pro The staff are responsive, pleasant, and the facility is clean and organized.
    • pro The facility is bright, inviting, and well maintained.
    • pro Residents enjoy a variety of engaging activities and a relaxing outdoor porch.
    • pro The nurses and aides are amazing, delivering gentle, kind, and attentive care.
    • pro Johnny is a staff member who is consistently welcoming and cheerful.
    • pro Auto check-in and convenient features make the experience smooth.
    • pro The rooms and dining areas are clean, well-kept, and odor-free.
    • pro Families feel confident in the care and praise the staff's dedication.
    • pro The rehab and care teams are skilled and have helped residents improve.

    Cons

    • pro The reviewer warns others to stay away from Windsor Chico Care Center, describing it as run-down and dirty.
    • pro The director Cindy is labeled as the worst person, with the facility described as a "death hole" where residents are not cared for.
    • pro There are serious issues in care, and the facility is said to be beyond needing updates.
    • pro The place is described as smelling of body fluids and seemingly never cleaned.
    • pro Residents are reported to be ignored for basic needs and not given food.
    • pro There was an incident where wrong medications were given and restroom assistance was neglected.

    Review

    Windsor Chico Care Center is best suited for families seeking a smaller, more intimate care environment where staff are consistently described as friendly, patient, and genuinely engaged in daily resident well-being. The model here leans toward personal attention, reliable housekeeping and maintenance, and a facility feel that feels approachable rather than institutional. It works well for long-term residents who prize steady, visible caregiving, regular activities, and a bright, home-like atmosphere. For families who value frequent check-ins, easy access to staff, and a setting that feels more like a community than a hospital wing, this center is a strong match.

    Across numerous reviews, the strongest positives revolve around the staff and the environment. Families repeatedly note professional, courteous teams that are easy to reach, with caregivers who know residents by name and show visible warmth. Cleanliness and odor-control are repeatedly highlighted, along with a bright, welcoming lobby and well-kept rooms. Residents are described as content, and visitors consistently mention pleasant interactions and a spirit of dedication from nurses, aides, and front-desk staff. The presence of an active activities schedule and inviting outdoor spaces also stands out as a meaningful benefit for daily quality of life.

    Yet the narrative is not without significant caveats. A minority of reviews flag serious safety and care concerns, including reports of missed needs, understaffing at critical times, and in some cases unsafe or unresponsive care. A handful describe facility conditions that feel dated, with mentions of odors or outdated infrastructure that could benefit from updates. A few accounts cite miscommunications around medications or treatment plans, and at least one review singles out a management figure as a red flag. Taken together, these criticisms are not the majority view, but they are persistent enough to demand thorough scrutiny for anyone weighing Windsor Chico Care Center against other options.

    The key pros - high staff engagement, a clean, inviting environment, and a smaller, neighborly campus - partly offset the main cons by delivering a care experience that feels personal and dependable when it works well. The consistently strong staff interactions can make a real difference in daily comfort, safety, and family peace of mind, particularly for residents who require routine assistance and social engagement. Families frequently report that their loved ones feel loved, safe, and well cared-for in practice, which can be a decisive factor when choosing among facilities with mixed reputations about consistency. In rehabilitation or post-acute scenarios, the genuine attentiveness of the caregiving team can translate into meaningful progress and better daily functioning, when staffing is steady and well-coordinated.

    That said, those who should seriously consider alternatives are families prioritizing modern infrastructure, high-tech rehab offerings, or robust, around-the-clock medical oversight. For residents with complex medical needs or those who require highly reliable, one-on-one attention, the concerns about staffing gaps or episodic delays may outweigh the benefits of a small, personable setting. Families who place a premium on a facility's physical modernization - newer building systems, up-to-date rooms, and consistent ancillary services - may find other Chico options that align more closely with those expectations. Also, for memory-care-specific cases, a facility that clearly communicates a dedicated memory-care program and staffing ratios could be a safer fit if those elements are central concerns.

    Practical due diligence can tilt the decision decisively. Prospective families should arrange a direct tour with whom they'll be most involved - often a family member can observe a meal, a therapy session, and a routine check-in to gauge responsiveness. Ask about staff-to-resident ratios by shift, incident and med-management processes, and whether there is a consistent point person for family updates. Inquire about recent renovations, room updates, and odor-control practices to verify the current state of the physical plant. Speak with current residents and multiple family members to capture a balanced view, and compare Windsor Chico Care Center against nearby options to confirm which environment best aligns with health goals, budget, and personal preferences.

    Features

    Housing

    • 76 resident community capacity 76 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chico Municipal (3 miles away) Chico Municipal (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Windsor Chico Care Center in Chico, CA is a vibrant and fully furnished assisted living community that offers exceptional amenities and care services for seniors. Residents at this community can enjoy a variety of amenities, including a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, and Wi-Fi/high-speed internet access.

    The dining experience at Windsor Chico Care Center is top-notch with restaurant-style dining and special dietary restrictions accommodated. The care services provided include 24-hour call system and supervision, assistance with daily activities such as bathing and dressing, medication management, and diabetes diet support. Mental wellness programs are also available for residents' emotional well-being.

    Residents can look forward to engaging activities like concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep them socially active. The community also offers move-in coordination and transportation arrangement services to make the transition to their new home easier.

    Windsor Chico Care Center is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. These nearby facilities ensure that residents have easy access to all their needs while living in a peaceful residential setting.

    Overall, this assisted living community provides a comfortable environment with exceptional care services and an array of amenities to promote independent living while receiving the necessary support.

    Nearby Places of Interest

    Hospitals

    • Chico Care Center (0 miles)
    • Enloe Medical Center (0.1 miles)
    • Fountain Medical Plaza (0.1 miles)
    • Enloe Children's Health Center (0.1 miles)
    • Department of Behavioral Health (0.3 miles)
    • Kremer Kevin D DDS (0.4 miles)
    • Enloe Stroke Program (0.6 miles)

    Physicians

    • Rejuvene (0 miles)
    • Enloe Regional Cancer Center (0.1 miles)
    • North Valley Dermatology Center (0.1 miles)
    • Northstate Neurosurgical Associates (0.1 miles)
    • Comprehensive Renal Care Group (0.1 miles)
    • Va Chico Outpatient Clinic (0.1 miles)
    • Reeve Woods Eye Center (0.1 miles)

    Pharmacies

    • Chico Pharmacy (0.1 miles)
    • CVS Pharmacy (0.6 miles)
    • Save Mart Supermarkets (0.7 miles)
    • Rite Aid (0.8 miles)
    • Longs Drugs (0.8 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (1 miles)

    Transportation

    • Enterprise Rent-A-Car (0.2 miles)
    • Taxi Dave (0.5 miles)
    • Enterprise Rent-A-Car (1 miles)

    Cafes

    • Starbucks (0.3 miles)
    • Dutch Bros Coffee (0.4 miles)
    • Java Detour Chico 2 (0.6 miles)
    • Dutch Bros Coffee (0.7 miles)
    • Bidwell Perk Coffee House (1 miles)
    • Brave Coffee (1.4 miles)

    Restaurants

    • Farm Star Pizza (0.4 miles)
    • Denny's (0.5 miles)
    • Taco Bell (0.5 miles)
    • Chico Taproom (0.5 miles)
    • Cozy Diner (0.6 miles)
    • Carl's Jr. (0.6 miles)
    • McDonald's (0.6 miles)

    Theaters

    • Tinseltown (0.8 miles)

    Places of Worship

    • Our Divine Savior Catholic Church (1.2 miles)
    • Congregational Church, UCC (1.3 miles)

    Frequently Asked Questions

    Where is Windsor Chico Care Center?

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