Windsor Chico Creek Care And Rehab Center in Chico, CA

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Windsor Chico Creek Care And Rehab Center in Chico, CA

Windsor Chico Creek Care And Rehab Center is a nursing home community in Chico, CA.

Information last verified:

587 Rio Lindo Avenue, Chico, CA 95926

For more information about senior living options: (866) 208-4318

2.2 from 50 reviews
5 stars
8
4 stars
4
3 stars
6
2 stars
6
1 stars
26

Overall Review of Windsor Chico Creek Care And Rehab Center

common 12 reviews mention this

Staff is often described as kind

Residents and families frequently describe the staff as caring, courteous, and professional.

Many reviewers emphasize that staff members show kindness and respond professionally, from nursing to support teams and front-desk interactions. Several also thank the team for helping during difficult medical stays, including hospice-related care. Even in more critical reviews, some individuals still singled out certain staff members as helpful, suggesting care quality can vary by caregiver or shift.

caveat 14 reviews mention this

Call responses and neglect concerns

Multiple reviewers say help was slow or missed when loved ones pressed for assistance.

A recurring concern is delayed or ignored requests, including situations where reviewers describe call buttons not being answered, unanswered phone calls, or residents left waiting to be helped. Some reviewers describe deterioration after long waits, including episodes involving soiling or incomplete assistance. Others describe the problem as broader neglect or understaffing, while a smaller number of positive comments contrast by saying staff came quickly when called.

caveat 6 reviews mention this

Therapy experience seems uneven

Reviews describe inconsistent rehabilitation, with some saying therapy was strong and others saying it was missing or inadequate.

Some reviewers credit physical and occupational therapy as a major strength and say they received what they needed after surgery. Others report the opposite—describing no physical therapy, a therapy department that did not align with the patient’s needs, or care that declined after Medicare coverage ended. A few also connect these concerns to medication and overall readiness for rehab outcomes, which may affect recovery.

caveat 5 reviews mention this

Food reviews run both ways

Dining quality is a common point of disagreement in the reviews.

Several reviewers speak positively about meals, describing better-than-expected food or a varied menu. Other reviews are sharply negative, with claims of salty or unhealthy food and meals described as awful or horrifying. There are also mixed comments that place dining as average for a skilled nursing facility, which helps explain the spread in opinions.

caveat 6 reviews mention this

Cleanliness and upkeep vary

Reviews include both clean, well-kept praise and reports of dated rooms and odors.

A number of reviewers describe the facility as clean, well maintained, and in good condition during their stay. Others describe more serious issues like rundown conditions, broken beds, water leaks, and unpleasant odors, along with complaints about shared or non-private rooms. The contrast suggests upkeep and room condition may differ by area or timeframe.

caveat 4 reviews mention this

COVID handling and visitation rules

Reviews raise concerns about COVID-related isolation and how visitation was handled.

Several reviewers describe COVID-related restrictions that limited visits and communication, including long periods with limited access and difficulty arranging phone contact. Others mention infection control in connection with COVID care, describing quick responses from an infection control nurse. Separate reviews also describe hospice-related visitation limits that left family members unable to be present during decline and passing.

common 3 reviews mention this

Activities and beauty salon matter

Residents and families mention scheduled activities and a beauty salon that can lift spirits.

Some reviewers say there are daily scheduled activities and mention bingo and exercise classes based on a posted calendar. Families also bring up the beauty salon as a positive experience. These comments help balance the more negative reviews by pointing to opportunities for engagement during longer stays.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 184 resident community capacity 184 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chico Municipal (3 miles away) Chico Municipal (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Kremer Kevin D DDS (0.1 miles)
  • Department of Behavioral Health (0.1 miles)
  • Enloe Children's Health Center (0.2 miles)
  • Enloe Medical Center (0.3 miles)
  • Fountain Medical Plaza (0.3 miles)
  • Chico Care Center (0.3 miles)
  • Holiday Retirement (0.8 miles)

Physicians

  • Aegis Medical Systems (0.1 miles)
  • Kimura Carolyn A MD Butte County Psychiatric Health (0.1 miles)
  • Chico Pediatrics (0.1 miles)
  • Open System Imaging (0.1 miles)
  • Truhe Mark A DDS (0.1 miles)
  • Dr Jacqueline Losi (0.2 miles)
  • Dr Sullivan (0.2 miles)

Restaurants

  • Chico Taproom (0.2 miles)
  • Denny's (0.3 miles)
  • Wendy's (0.4 miles)
  • Taco Bell (0.4 miles)
  • Panda Express (0.4 miles)
  • Farm Star Pizza (0.5 miles)
  • MOD Pizza (0.5 miles)

Pharmacies

  • Chico Pharmacy (0.3 miles)
  • CVS Pharmacy (0.3 miles)
  • Longs Drugs (0.4 miles)
  • Walgreens (0.5 miles)
  • Save Mart Supermarkets (0.8 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1 miles)

Cafes

  • Dutch Bros Coffee (0.3 miles)
  • Starbucks (0.6 miles)
  • Java Detour Chico 2 (0.7 miles)
  • Dutch Bros Coffee (0.7 miles)
  • Bidwell Perk Coffee House (1.1 miles)
  • Brave Coffee (1.5 miles)

Transportation

  • Taxi Dave (0.4 miles)
  • Enterprise Rent-A-Car (0.5 miles)
  • Enterprise Rent-A-Car (0.6 miles)

Theaters

  • Tinseltown (0.4 miles)

Places of Worship

  • Our Divine Savior Catholic Church (1 miles)
  • Congregational Church, UCC (1.2 miles)

Frequently Asked Questions

Where is Windsor Chico Creek Care And Rehab Center?
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