Windsor Chico Creek Care And Rehab Center in Chico, CA

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Windsor Chico Creek Care And Rehab Center in Chico, CA

587 Rio Lindo Avenue, Chico, CA 95926

For more information about senior living options: (844) 490-3973

2.2 from 50 reviews
5 stars
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4
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6
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26

Skilled Nursing Facility

Overall Review of Windsor Chico Creek Care And Rehab Center

Pros

  • pro The staff at Windsor Chico Creek Care and Rehabilitation are excellent, being friendly, helpful, caring, and professional.
  • pro The staff respond promptly to call buttons.
  • pro The food at Windsor is excellent, well balanced and tasty.
  • pro The administrator carefully assesses progress and extends care when discharge isn't appropriate.
  • pro Residents are treated as individuals, with care that respects their unique needs.
  • pro The staff are a blessing and consistently go beyond the call of duty.
  • pro Crystal at the front desk is pleasant and informative, and the lounge area is welcoming for visitors.
  • pro The physical and occupational therapists are outstanding, contributing to excellent overall care.
  • pro The facility is clean and well maintained, offering daily activities and a varied menu that lifts spirits.

Cons

  • pro They waited almost 3 months for a callback about their father's death, feeling no one cared.
  • pro They allege Windsor diverted their father-in-law's Social Security check, leaving him unable to cover housing.
  • pro They report their mother received no physical therapy after surgery, was fed salty, unhealthy food, kept in a diaper for a month, and faced threats to have her benefits cut off.
  • pro They recount a staff member called at 1:30 am to inform them of their mother's death, asked where to send the body, and then hung up.
  • pro They feared Windsor Chico Creek would be a paint-peeling, vermin-infested facility with only toast to eat.
  • pro They describe the facility as run-down, understaffed, with broken beds, water leaks, and staff who ignore call lights.
  • pro They warn that some staff are rude, some nurses are snobby, and a CNA named Brandon allegedly behaves inappropriately toward residents.
  • pro They report a near-fatal insulin overdose and a catheter bag left draining with urine on the floor, citing serious mismanagement.

Review

Windsor Chico Creek Care And Rehab Center in Chico is best suited for families that want a facility with a homey atmosphere and a responsive therapy track, and are prepared to act as active advocates. When functioning well, the center can deliver compassionate nursing care, solid rehabilitation services, and pleasant daily living amenities that many families value - but those positives are highly contingent on staffing levels and consistent administrative oversight. This community rewards families willing to press for timely communications, clear care plans, and reliable discharge guidance.

Those who should consider alternatives are families whose priority is unwavering daily reliability, rigorous governance, and minimal risk of oversights or financial questions. A pattern of delayed responses, staff turnover?driven inconsistency, and occasionally problematic discharge handling signals a facility that can drift out of alignment with expectations. Financial and administrative concerns - such as questions about funds, billing errors, and accountability - also give reason to look elsewhere, especially if a smooth, well-documented care continuum is nonnegotiable.

On the upside, when the care team is engaged, Windsor Chico Creek displays genuine strengths. Several accounts praise the therapy department as a standout asset, with therapists capable of meaningful progress and a work ethic that patients notice. Families frequently commend the kindness and professionalism of many nurses and CNAs, as well as the dining experience when staff are present and attentive. A handful of residents describe the environment as welcoming, with clean common areas and accessible activities that help preserve a sense of routine and dignity.

Yet those positives are not consistent enough to counterbalance the breadth of concerns that recur across reviews. Chronic under-staffing shows up in delayed call responses, missed assistance during mobility or toileting needs, and reports of uneven attention from shifts. There are alarming anecdotes about med administration errors, miscommunications at discharge, and care gaps that left family members feeling unheard or uncertain about a resident's safety. The physical plant compounds the unease: dated rooms, some uncomfortable beds, and maintenance issues that occasionally undermine comfort and privacy. The overall impression is a facility where good care can occur, but only with vigilant oversight and proactive problem-solving.

The key question for families is whether the care-level strengths can meaningfully offset the operational and safety risks that appear in many reviews. The answer depends on how much weight is given to individual staff performance versus systemic gaps. When therapy teams and nurses are consistently proactive, and when the administration engages families with clear care plans and timely updates, Windsor Chico Creek can advance meaningful rehab and daily living well. However, the recurring themes of understaffing, uneven shift coverage, and problematic administrative practices tilt the balance toward caution. For a long-term placement, the risk of persistent neglect or miscommunication - visible in several accounts - means the cons frequently overshadow the pros.

In practical terms, families considering Windsor Chico Creek should enter with a concrete due-diligence plan. Visit multiple times at different hours to gauge staffing levels and responsiveness; ask to review the current therapy schedule, discharge planning processes, and the mechanism for reporting and addressing concerns. Request a clear point of contact for billing and for daily updates on a loved one's health status. Verify recent state survey results and speak with current residents and families about their ongoing experiences. If choosing this community, secure written assurances about staffing ratios, medication safety practices, and a transparent process for handling transfers to acute care or home health services. For those unable to tolerate the likelihood of variability, exploring other Chico facilities with stronger track records on safety, staffing, and governance is strongly advised.

Features

Housing

  • 184 resident community capacity 184 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chico Municipal (3 miles away) Chico Municipal (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Windsor Chico Creek Care And Rehab Center in Chico, CA is a vibrant and accommodating assisted living community. With a wide range of amenities, residents can enjoy a fulfilling and comfortable lifestyle. The community provides a beauty salon for grooming needs and cable or satellite TV for entertainment. Community-operated transportation is available to ensure residents have easy access to nearby destinations.

For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or explore new interests online. The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. The fitness room allows residents to stay active and maintain their physical health.

Residents' rooms come fully furnished, providing a cozy and welcoming atmosphere. They also have private bathrooms for convenience and privacy. The gaming room is perfect for friendly competitions or simply relaxing with friends. Outside, the community features beautiful gardens and outdoor spaces where residents can enjoy nature.

Housekeeping services ensure that residents' living spaces are always clean and well-maintained. Move-in coordination assistance is provided to make the transition as smooth as possible. Telephone service and high-speed internet/Wi-Fi are available for communication needs.

In terms of care services, the community offers 24-hour call systems and supervision to ensure the safety of all residents. Trained staff provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions are catered to with diabetes diet options and meal preparation services.

The community also understands the importance of mental wellness. A mental wellness program is in place to support emotional well-being and overall happiness.

Residents can enjoy various activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For convenience outside of the community, there are several cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship,

and hospitals located nearby.

Overall, the Windsor Chico Creek Care And Rehab Center offers a welcoming and supportive environment for seniors looking to enjoy their retirement years with comfort, ease, and engaging activities.

Nearby Places of Interest

Hospitals

  • Kremer Kevin D DDS (0.1 miles)
  • Department of Behavioral Health (0.1 miles)
  • Enloe Children's Health Center (0.2 miles)
  • Enloe Medical Center (0.3 miles)
  • Fountain Medical Plaza (0.3 miles)
  • Chico Care Center (0.3 miles)
  • Holiday Retirement (0.8 miles)

Physicians

  • Aegis Medical Systems (0.1 miles)
  • Kimura Carolyn A MD Butte County Psychiatric Health (0.1 miles)
  • Chico Pediatrics (0.1 miles)
  • Open System Imaging (0.1 miles)
  • Truhe Mark A DDS (0.1 miles)
  • Dr Jacqueline Losi (0.2 miles)
  • Dr Sullivan (0.2 miles)

Restaurants

  • Chico Taproom (0.2 miles)
  • Denny's (0.3 miles)
  • Wendy's (0.4 miles)
  • Taco Bell (0.4 miles)
  • Panda Express (0.4 miles)
  • Farm Star Pizza (0.5 miles)
  • MOD Pizza (0.5 miles)

Pharmacies

  • Chico Pharmacy (0.3 miles)
  • CVS Pharmacy (0.3 miles)
  • Longs Drugs (0.4 miles)
  • Walgreens (0.5 miles)
  • Save Mart Supermarkets (0.8 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1 miles)

Cafes

  • Dutch Bros Coffee (0.3 miles)
  • Starbucks (0.6 miles)
  • Java Detour Chico 2 (0.7 miles)
  • Dutch Bros Coffee (0.7 miles)
  • Bidwell Perk Coffee House (1.1 miles)
  • Brave Coffee (1.5 miles)

Transportation

  • Taxi Dave (0.4 miles)
  • Enterprise Rent-A-Car (0.5 miles)
  • Enterprise Rent-A-Car (0.6 miles)

Theaters

  • Tinseltown (0.4 miles)

Places of Worship

  • Our Divine Savior Catholic Church (1 miles)
  • Congregational Church, UCC (1.2 miles)

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