Windsor Chico Creek Care is a nursing home community in Chico, CA.
Information last verified:
587 Rio Lindo Ave, Chico, CA 95926
To contact a resident: (530) 345-1306
For more information about senior living options: (866) 208-4318
Residents and families frequently describe the staff as kind and professional.
Multiple reviewers say the nurses, CNAs, reception, and administrators were courteous, empathetic, and helpful. Some also credit therapy staff and medical care for a positive experience, including during hospice and rehab stays. A few reviewers also contrast good interactions with negative experiences they had getting help from the facility.
Several reviews raise concerns about delayed help and unanswered calls.
A recurring complaint is that help does not come promptly when residents press call buttons or when families try to reach the facility by phone. Reviewers describe situations like call buttons not working or being unplugged, long waits for basic needs, and trouble getting medication on time. Others mention being ignored for extended periods or feeling that staffing levels affected care and communication.
Therapy quality is inconsistent across residents and timeframes.
Some reviewers report strong physical and occupational therapy and say therapy staff were excellent. Others describe missing or inadequate physical therapy, frustration with how therapy is handled, or delays that affected their progress. Even within accounts that rate overall care positively, reviewers still point to areas like support and scheduling that could have gone better.
Food reviews range from very good to notably unpleasant.
Several reviewers criticize meals as salty, unhealthy, horrifying, or truly awful, including sending dinner back uneaten. Other reviewers say the food is well balanced, tasty, and better than what they experienced at hospitals they compared to. Because the accounts conflict, dining satisfaction appears dependent on the individual stay.
Some reviews describe the building as dated or in need of upgrades.
A few reviewers mention problems like rundown or outdated conditions, broken beds, unreliable TVs, and shared rooms without privacy. One positive account pushes back on depictions of neglect by describing the facilities as spotless and more comfortable. Overall, the reviews do not agree on whether the environment feels well kept.
Two reviews describe care disruptions tied to payment coverage shifts.
One reviewer says that after insurance coverage ended, the level of care changed and communication became harder. Another describes how coverage and financial administration created a difficult situation for a family member’s ongoing stay. In both cases, reviewers connect the decline to transitions rather than day-to-day friendliness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Chico Municipal (3 miles away)This part of Chico, California, offers a variety of amenities and services that may be beneficial for senior living. With several hospitals and medical centers within close proximity, residents can feel assured of convenient access to healthcare services. There are also numerous physicians and pharmacies nearby. Restaurants range from familiar chains like Denny's and Wendy's to local favorites like Farm Star Pizza and MOD Pizza. Additionally, there are cozy cafes such as Dutch Bros Coffee and Starbucks for those looking to relax or socialize. Transportation options like Taxi Dave and Enterprise Rent-A-Car provide convenience for getting around town. For entertainment, Tinseltown theater is a short distance away. Places of worship like Our Divine Savior Catholic Church offer spiritual support within the community.
Windsor Chico Creek Care is located at 587 Rio Lindo Ave, Chico, CA 95926 in Butte County, California
Windsor Chico Creek Care on seniors.fyi includes 4 photos including images showing interior, light fixture, and more.
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Interior
