Buena Vista Care Center - Anaheim

1440 South Euclid Avenue, Anaheim, CA 92802

For more information about senior living options: (844) 490-3973

3.8 from 64 reviews
5 stars
39
4 stars
7
3 stars
0
2 stars
2
1 stars
16

Skilled Nursing Facility

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    Overall Review of Buena Vista Care Center - Anaheim

    Pros

    • pro Buena Vista Care Center is described by families as top of the line.
    • pro The staff are friendly, professional, and kind to both patients and visitors.
    • pro The nursing staff is exceptional and attentive to residents' needs.
    • pro Therapists are encouraging and help residents regain strength.
    • pro The rehab team, including Diane, Brett, Jaime, and Bobby, provides engaging therapy.
    • pro The social workers and administration are praised for excellent communication and support during transitions.
    • pro The facility is clean, well-maintained, and comfortable.
    • pro Families and healthcare professionals alike express trust in Buena Vista to care for loved ones.
    • pro Staff members such as Julia, Karla, Pegah, Maria, Yara, and Nancy are highlighted as especially helpful and dedicated.

    Cons

    • pro The night shift is understaffed and cannot keep up with care for residents, especially those with dementia.
    • pro The staff are described as rude and incompetent and seem to care more about money than residents' well-being.
    • pro Shift-change communication was poor, with staff not acknowledging residents' hearing or vision impairments.
    • pro The case manager is described as the worst and failed to secure a needed hospital bed.
    • pro There was a reported covid outbreak and residents were discharged home sick or exposed, indicating safety neglect.
    • pro Doctors were unresponsive or hard to reach, with poor medical follow-up.
    • pro Reviewers state they would not recommend the facility, accusing it of prioritizing money over care.
    • pro One reviewer called the facility the worst experience and a nightmare.

    Review

    Buena Vista Care Center presents itself in the community as a clean, well-maintained facility where the majority of staff are friendly, professional, and genuinely concerned about the people in their care. Several families describe the environment as pleasant and reassuring: a place that is "very nice, clean," where patients seem to be well cared for and where the staff strike a consistently positive tone with both residents and visitors. In many accounts, the facility earns praise for the warmth of its employees and the way they treat people with kindness, sometimes going so far as to say they would trust Buena Vista with a beloved family member. The sense you get from these comments is that the atmosphere at Buena Vista can be uplifting and supportive, especially for those who need daily assistance or long-term care.

    A substantial portion of the reviews highlight the strengths of the therapy and rehab programs, with particular appreciation for the therapists and rehabilitation staff. Families recount that the nursing staff is "exceptional" and that therapy teams play a crucial role in helping residents recover or maintain function. Several parents and adult children sing the praises of specific individuals who were particularly impactful. For example, therapy team members like Brett, Jaime, and Bobby are repeatedly acknowledged for their encouraging approach, pushing patients to regain strength and confidence. There are also consistent nods to the social work and administrative teams; names such as Julia, Janira, Karla, Alyssa, Yara, and Nancy appear in several positive notes, often described as deeply helpful and attentive. One review even calls out a social worker for excellent communication and a smoothly managed discharge process, underscoring that in these cases Buena Vista succeeds at moving people through the system with care and clarity.

    In addition to therapy and social work, there are favorable impressions from those who interact with the facility from a healthcare professional perspective. One reviewer, speaking as a healthcare professional, notes the staff as empathetic and patient-oriented, underscoring that the team's approach centers on the needs and dignity of the patient. There are also tributes to the rehab department's atmosphere, with an emphasis on camaraderie and positive morale - some residents and family members speak fondly of visiting rehab sessions, where therapists like Diane are described as not only skilled but also entertaining and uplifting. The overall message from these voices is that Buena Vista can be a place where clinical care and emotional support go hand in hand, especially in rehabilitation and ongoing therapy.

    However, the experience at Buena Vista is not uniformly positive in every review. A number of families report significant concerns around staffing and the ability to manage care during night hours, particularly for residents with dementia who tend to be more active at night. Some reviewers describe chronic understaffing on the night shift, saying that the facility struggles to keep pace with demand and to address the evolving needs of residents around the clock. Complaints mention that when problems were raised through formal complaints, solutions were only temporary, with issues resurging after a few days. A recurring theme is that care quality can appear inconsistent, depending on who is on duty and how the case is being managed on a given shift.

    Difficult experiences center on administrative and medical coordination, including criticisms of the case management process and communication with doctors. Several reviewers recount distressing encounters in which patients did not receive timely or adequate attention, particularly around medical decisions and hospital bed allocations. One family describes a prolonged discharge scenario where the case manager appeared to fail to coordinate with the insurance company or explore all options for a hospital bed, ultimately leading to a stressful and disruptive transition for a sick family member. Others report that the facility's attempt to obtain necessary beds or services did not align with the patient's best interests, leaving them feeling unsupported. There are also strong accounts of a COVID-19 outbreak and concerns about infection control and symptom monitoring, with some families feeling that their loved ones were not prioritized or adequately evaluated during a health crisis.

    Discharge planning and hospital-level care emerge as particularly thorny topics in some reviews. A few families describe abrupt or unsatisfactory transitions home, including cases where residents were sent home without the needed equipment or services, or where the placement involved inadequate transport. In one harrowing narrative, a family member who had to advocate for a bed and proper care during a health crisis felt that the case manager did not do enough to secure appropriate arrangements, with the result that the person ultimately required urgent hospital support after discharge. These stories emphasize the importance of robust, proactive case management and strong collaboration with patients, families, and external providers to ensure safety and continuity of care.

    Overall, Buena Vista Care Center appears to be a place of dual realities: many caregivers and residents experience high-quality, compassionate care and a supportive, encouraging environment, especially in the areas of rehabilitation, therapy, and social work. At the same time, there are persistent and credible concerns about night staffing, case management effectiveness, and the processes surrounding medical care and discharge. Some families celebrate the facility as a top-tier option, praising the staff, therapists, and administrators who go above and beyond to support residents and their families. Others feel let down by systemic gaps that affect the consistency and timeliness of care, especially in urgent medical situations or when navigating insurance and bed availability.

    Looking across the spectrum of reviews, the strongest themes point to a community of dedicated professionals who bring warmth, empathy, and specialized therapy to their roles. When the right team is on duty - whether during therapy sessions, social work consultations, or nursing care - the experience can be outstanding, with patients showing noticeable gains, residents enjoying more meaningful daily activities, and families feeling reassured by clear communication and attentive support. Yet when gaps occur - especially at night, or in complex coordination with external services - frustrations arise, and families may question whether the facility has the resources and processes in place to fully safeguard and advocate for their loved ones. For anyone considering Buena Vista Care Center, the clearest takeaway is that outcomes may hinge on a combination of room assignment, shift staffing, the specific therapists and nurses available at a given time, and how actively a family engages with the care team to ensure that needs are understood and met.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Wayne Orange Co (10 miles away) John Wayne Orange Co (10 miles away)
    • Long Beach (Daugherty) (12 miles away) Long Beach (Daugherty) (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Buena Vista Care Center in Anaheim, CA is a vibrant assisted living community offering a wide range of amenities and care services to its residents. Situated in the heart of Anaheim, the center provides convenient access to cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.

    Residents can enjoy the convenience of on-site beauty salon services and have access to cable or satellite TV in their fully furnished accommodations. The community operated transportation ensures that residents can easily travel within the area for various needs. A computer center is available for those who wish to stay connected digitally.

    Dining options are plentiful with a restaurant-style dining room that offers delicious meals prepared according to special dietary restrictions. The kitchenette allows residents to prepare their own meals if preferred.

    The Buena Vista Care Center also prioritizes wellness by providing a fitness room and wellness center where residents can engage in various exercise programs designed to promote physical well-being. The gaming room and small library offer opportunities for recreational activities and relaxation.

    Residents receive assistance with activities of daily living such as bathing, dressing, and transfers from the compassionate staff available 24 hours a day. Medication management ensures that residents take their medications as prescribed.

    Engaging activities are offered daily including resident-run activities and planned day trips. Fitness programs help maintain an active lifestyle while concierge services cater to personal needs.

    Overall, the Buena Vista Care Center is a welcoming assisted living community that combines comfort, convenience, and quality care for seniors seeking an enjoyable retirement experience in Anaheim, CA.

    Nearby Places of Interest

    Parks

    • Willow Park (0.8 miles)
    • Faylane Park (1.5 miles)
    • Steve Ambriz Memorial Park (5.2 miles)
    • Central Park / La Palma Recreation & Community Services (6.1 miles)

    Restaurants

    • Trader Sam's Enchanted Tiki Bar (0.8 miles)
    • Hungry Bear Restaurant (1 miles)
    • Storytellers Cafe (1.1 miles)
    • Oga's Cantina (1.2 miles)
    • Soarin' Around the World (1.2 miles)
    • Smokejumpers Grill (1.2 miles)
    • Tropical Hideaway (1.2 miles)

    Transportation

    • Disneyland Monorail - Downtown Disney District Station (0.9 miles)
    • DLRR New Orleans Station (1.1 miles)
    • Drr Toontown Station (1.3 miles)
    • Disneyland Monorail (1.4 miles)
    • Drr Tomorrowland Station (1.4 miles)
    • Hertz Rent A Car (1.9 miles)
    • Artic (3.7 miles)

    Cafes

    • Starbucks (1.1 miles)
    • New Orleans Square (1.1 miles)
    • La Brea Bakery Express (1.2 miles)
    • Jolly Holiday Bakery Cafe (1.2 miles)
    • Hollywood Land (1.3 miles)
    • Anaheim Packing District (2.1 miles)
    • Starbucks (3.4 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • CVS/pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2 miles)
    • Rite Aid (2.7 miles)
    • CVS Pharmacy (3.1 miles)

    Places of Worship

    • Chinese Baptist Church (2.4 miles)

    Hospitals

    • Anaheim Regional Medical Center (2.6 miles)
    • Kindred Hospital Westminster (4.6 miles)
    • Choc (4.8 miles)

    Physicians

    • Kaiser Permanente, Euclid & Romneya (2.7 miles)
    • The 200 Building (3.1 miles)
    • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.7 miles)
    • St Jude Medical Center (5.8 miles)
    • Kaiser Permanente Medical Building 1 (6.2 miles)

    Theaters

    • AMC Movie Theater (3.4 miles)
    • AMC DINE-IN Fullerton 2 (3.6 miles)
    • Century Theatres (4 miles)
    • Century Huntington Beach And Xd (6.2 miles)

    Frequently Asked Questions

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