The Maples At Har-Ber Meadows

Pros

• The staff at The Maples are described as kind and compassionate, treating residents like family.
• Many reviewers appreciate the cleanliness and pleasant atmosphere of the facility.
• The rehabilitation services were helpful for families dealing with health crises, such as after a stroke.
• Several family members express gratitude for the care their loved ones received over long-term stays without complaints.
• Social activities, such as games and watching television, provide a friendly environment for residents.
• The administrator is noted as being approachable and willing to answer questions about care expectations.

Cons

• The care at the facility was described as horrible, with staff failing to check on patients regularly and neglecting basic needs like oxygen monitoring.
• There were reports of staff members using inappropriate language and disregarding patient requests for assistance, highlighting a lack of professionalism.
• Patients experienced long wait times for assistance, especially when needing help to use the bathroom, indicating inadequate staffing and responsiveness.
• Concerns were raised about unsanitary conditions, including reports of roaches in food and facilities, suggesting a serious hygiene issue.
• The quality of food served was criticized as inedible, with residents relying on family members to bring meals from home.
• There were complaints about outdated equipment and poor living conditions, such as old beds and mattresses that were deemed unacceptable.
• Instances of poor medical oversight were noted, including the denial of prescribed medications and inadequate attention to deteriorating health conditions.
• A lack of accountability among staff was reported, with observations of aides being inattentive while residents waited for care.
• Several reviewers felt that the administration was more focused on covering up issues rather than addressing them transparently or improving care quality.
• There were claims that some staff showed disrespect towards residents by prioritizing personal conversations over attending to their needs.

Review

The reviews for The Maples nursing facility paint a polarized picture, revealing both deeply troubling experiences and positive reflections on care provided. Such disparities highlight the challenges faced by families seeking quality care for their loved ones in nursing homes. While some individuals praise the compassionate staff and clean environment, others decry inadequate attention to residents' needs and severe shortcomings in management.

One prevailing theme among the negative reviews is the lack of attentive care. Several reviewers recount distressing incidents where their loved ones seemed neglected or were left calling for assistance without response. For instance, one reviewer recounted witnessing patients requesting help to use the bathroom while staff members stood idly in the hallway, showing a glaring lack of urgency or empathy towards the residents’ needs. This sentiment resonates strongly with others who spoke of offensive remarks made by staff toward family members, further compounding frustrations regarding professional conduct within the facility.

Specific incidents also brought further skepticism regarding hygiene and overall safety standards at The Maples. Alarming reports emerged about roaches found in patient meals and common areas, leading to concerns about both health and sanitation practices being upheld within the institution. One reviewer even mentioned having witnessed hospital-grade cleanliness seemingly swept aside as staff members became distracted with personal conversations or mobile phones during meal times, leaving vulnerable residents unattended. Such observations raise critical questions about adherence to health department regulations which are essential for maintaining a safe living environment.

Contrasting these negative experiences are those who sing praises of The Maples for its dedicated staff and rehabilitation efforts. Families expressed gratitude toward employees who took time to treat residents not just as patients but as family members. In particular, kindness shown by nurses has been highlighted along with how they remember individual details related to each resident’s recovery journey. Many noted that they felt reassured watching their loved ones receive care from workers who genuinely seem invested in improving their conditions.

The facility's atmosphere was described as friendly and welcoming by some visitors, emphasizing its potential to foster a positive community among residents through activities like games and group television viewing sessions. Family members have acknowledged how clean spaces can help create a more comforting setting despite other complaints about specific aspects such as room size or varying levels of interaction from office personnel managing administrative tasks.

Nevertheless, frustrations do exist concerning communication between families and administrative staff responsible for higher-level oversight at The Maples. Reviewers often felt that more engagement from healthcare providers was necessary to ensure that treatment protocols were followed effectively — particularly when it came to medication administration or addressing patient discomfort swiftly enough before complications arose.

Given this mixed feedback on caregiving quality ranging from exemplary compassion to alarming negligence coupled with systemic issues around management transparency; families considering placement for their loved ones may find it imperative to conduct thorough investigations into both current resident experiences and regulatory compliance records before making any long-term decisions regarding care at The Maples or similar facilities. Ultimately, while there exists hope found in certain aspects of care available there, significant improvements must be made if true support is to be provided consistently across all resident encounters within this nursing home setting.

Physicians

• Ear Nose & Throat Center of the Ozarks (0.3 miles)
• Arkansas Children's Northwest Hospital (1.3 miles)
• Northwest Family Care (1.6 miles)
• Maternal-Fetal Medicine Center of Northwest Arkansas (3 miles)
• Northwest Medical Center - Emergency Room (3.6 miles)
• UAMS Family Medical Center (3.7 miles)
• Don M Chaney Family & Cosmetic Dentistry (3.8 miles)

Pharmacies

• Collier Drug Stores (1.1 miles)
• Health Mart (1.6 miles)
• Walmart Pharmacy (2.2 miles)
• Harps Food Stores (2.2 miles)
• CVS Pharmacy (3.5 miles)
• Ozark Central Pharmacy (3.6 miles)
• Walmart Pharmacy (4.8 miles)

Restaurants

• MarketPlace Grill (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Braum's (1.3 miles)
• McDonald's (1.5 miles)
• Azul Tequila (1.7 miles)
• Susan's Restaurant (3.1 miles)
• Taco Bell (3.5 miles)

Hospitals

• Northwest Rehab and Wellness (1.8 miles)
• Northwest Primary Care-Springdale (2.1 miles)
• Northwest Medical Center (3.6 miles)
• Willard Walker Hospice House (5.4 miles)
• Veterans Administration Medical Center (7.4 miles)
• Everest Rehabilitation Hospital (7.6 miles)
• Washington Regional Medical Center (8.3 miles)

Theaters

• Malco Razorback Cinema Grill & IMAX (4.6 miles)

Cafes

• Starbucks (4.9 miles)
• Onyx Coffee Lab (6.1 miles)
• Six Twelve Coffeehouse & Bar (6.9 miles)
• Arsaga's Church & Center (8.2 miles)

Places of Worship

• Mount Comfort Church of Christ (6 miles)
• St Thomas Aquinas Catholic Church (7.5 miles)

Parks

• Bryce Davis Park (6.5 miles)
• Gulley Park (6.9 miles)
• Braden Park (7.5 miles)