Westwood Health And Rehab

Pros

• The care staff at the facility are very responsive to the needs of the patients and always check if anything else is required.
• Management and clerical staff have been consistently helpful when contacted by families.
• Certain staff members demonstrate kindness and friendliness, creating a supportive environment for patients.
• The physical therapists are dedicated and effectively work with patients, helping them in their recovery.
• The facility maintains a neat and comfortable living space for residents, ensuring their basic needs are met.
• Staff members treat residents like family, fostering a warm and caring atmosphere.
• Activities offered at the facility provide opportunities for engagement, even if some residents choose not to participate.
• Staff members take the time to answer questions from families, showing their commitment to supporting both residents and their loved ones.
• The security in the Alzheimer's unit is commendable, providing peace of mind for families.
• Overall experiences at Westwood Health and Rehab are positive, leaving families feeling hopeful about their loved ones' care and well-being.

Cons

• Basic care is often poor, despite some staff members being friendly and seemingly caring.
• The doctor does not communicate well with the family and fails to manage pain effectively.
• Keeping patients out of pain, warm, and maintaining dental hygiene is a nightmare.
• There were only one or two nurses who seemed to genuinely care about the residents.
• Multiple personal items were taken from the patient's room during their stay.
• The facility ran out of food for the residents on occasion.
• The director was rude and dismissive when concerns were raised about the care provided.
• One staff member was frequently observed yelling at residents, creating a negative atmosphere.

Review

The experience of caring for loved ones in rehabilitation and nursing facilities can vary widely, as reflected in the reviews shared by family members of stroke patients. On one end of the spectrum, there is a clear appreciation for the responsive care staff who genuinely attend to their patients' needs. Family members note that caregivers frequently check in with their loved ones, asking if they require anything further, which fosters a sense of comfort and assurance. The management and clerical personnel are also recognized for their helpfulness whenever called upon, ensuring that families feel supported during challenging times.

However, despite these positive aspects, some reviews shed light on areas needing improvement. While certain individual staff members exhibit kindness and attentiveness, consistent quality in basic care seems to be lacking at times. Friendly behavior does not always translate into effective caregiving; issues such as poor pain management have surfaced among patients—problems exacerbated by insufficient communication from doctors responsible for their care. One family member expressed frustration over the daunting challenge of maintaining essential health standards like pain relief and personal hygiene, suggesting that interactions felt more akin to speaking to "the walls" rather than engaging with professional healthcare providers.

The contrasting experiences across different facilities provide a broader perspective on how rehabilitation centers operate under various conditions. In one commendable case, a father recovering from his stroke at Westwood Health and Rehab has found himself in capable hands. His caregivers remain patient through his stubbornness while assisting him with mobility challenges associated with his recovery process. Reviews indicate that he feels well-liked and cared for by staff who maintain a supportive environment where residents feel valued as individuals.

Furthermore, Westwood Health and Rehab is noted for its clean living conditions, providing adequate furnishings while allowing residents some personal space—a crucial factor considering the emotional upheaval many individuals face when transitioning into long-term care settings. Despite being particular about food choices, this facility makes notable efforts to accommodate dietary preferences appropriately. Their focus on delivering personalized care extends beyond basic living needs; they also offer recreational activities intended to engage residents although participation remains optional for those who choose not to partake.

Nevertheless, other facilities highlight troubling realities regarding patient care and management dynamics. A previous experience recounted indicated inadequacies in service quality; several negative encounters with uninterested or rude staff were documented during stays at lesser-rated establishments. A singular nurse's compassion seemed to stand out amidst an otherwise discouraging atmosphere filled with grievances over lost personal items and inadequate food supply during meal times—issues that any dedicated facility should prioritize avoiding.

Westwood Health stands distinct amid these narratives due to its commitment to compassionate service paired with proactive engagement strategies designed around each resident’s needs—including those requiring specialized attention like Alzheimer’s patients confined within secure units. Although activities may be limited due to security protocols within these sections, staff accommodating familial requests have enabled outings such as bingo games—encouraging social interaction even if selective participation remains evident.

Ultimately, navigating through various rehabilitative experiences reveals insights into both commendable practices alongside areas ripe for significant enhancement throughout healthcare environments tasked with nurturing vulnerable populations post-stroke or similar medical crises. Clearly defined distinctions emerge between exemplary facilities prioritizing human-centered efforts versus those falling short due primarily perhaps under pressures exerted by resource limitations or inadequate training acknowledgment among team members assigned pivotal caregiving roles pivotal throughout these residents’ recovery journeys.

Restaurants

• Susan's Restaurant (0.2 miles)
• Taco Bell (0.6 miles)
• Braum's (1.7 miles)
• Sonic Drive-In (2 miles)
• Azul Tequila (2 miles)
• MarketPlace Grill (2.1 miles)
• McDonald's (2.3 miles)

Pharmacies

• Ozark Central Pharmacy (0.6 miles)
• Harps Food Stores (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walmart Pharmacy (0.9 miles)
• Health Mart (1.4 miles)
• Harps Food Stores (3.2 miles)
• Walgreens (3.7 miles)

Hospitals

• Northwest Medical Center (0.6 miles)
• Northwest Primary Care-Springdale (1.6 miles)
• Northwest Rehab and Wellness (1.9 miles)
• Willard Walker Hospice House (4.6 miles)
• Veterans Administration Medical Center (6.9 miles)
• Everest Rehabilitation Hospital (7 miles)
• Washington Regional Medical Center (7.9 miles)

Physicians

• Northwest Medical Center - Emergency Room (0.6 miles)
• UAMS Family Medical Center (0.7 miles)
• Northwest Family Care (1.4 miles)
• Northwest Family Care Eastside (2.4 miles)
• Arkansas Children's Northwest Hospital (2.6 miles)
• Don M Chaney Family & Cosmetic Dentistry (3.2 miles)
• Ear Nose & Throat Center of the Ozarks (3.3 miles)

Theaters

• Malco Razorback Cinema Grill & IMAX (3.7 miles)

Cafes

• Starbucks (3.8 miles)
• Onyx Coffee Lab (5.7 miles)
• Six Twelve Coffeehouse & Bar (7.8 miles)
• Arsaga's Church & Center (7.9 miles)

Parks

• Gulley Park (5.8 miles)
• Braden Park (5.9 miles)
• Bryce Davis Park (7.3 miles)

Places of Worship

• Mount Comfort Church of Christ (6.7 miles)
• St Thomas Aquinas Catholic Church (7.4 miles)
• Fellowship Bible Church (7.4 miles)