Westwood Health And Rehab in Springdale, AR
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802 South West End Street, Springdale, AR 72764
For more information about senior living options: (844) 490-3973
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Assisted Living
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Westwood has a great atmosphere with friendly staff that makes residents feel at home. From admissions to therapy, the staff genuinely cares about each resident's wellbeing. Medical care at Westwood is attentive and responsive to needs. The team at Westwood consistently shows exceptional friendliness and treats residents like family. The director spends time with residents daily and is well known by name. Families feel grateful for the amazing care and the peace of mind Westwood provides. Westwood keeps residents happy, clean, safe, and engaged, with meaningful activities. The staff is regarded as the best in NW Arkansas by far and is knowledgeable and helpful.
The facility prioritizes budgeting over resident care, leading to shortages of supplies and staff. They are chronically understaffed; CNAs and nurses are hardly enough to care for residents. Management does not seem to care about residents or floor staff and is focused on money and ratings. There is abuse and neglect, with state inspections temporarily masking ongoing problems. Bonuses and incentives are refused, even as staff are asked to pick up extra shifts. The building is old and plagued by hygiene issues (bedbugs, roaches) and persistent odors, with basic care sometimes neglected. Residents' belongings are stolen, and there is little to no proper investigation. Some reviewers allege the facility operates as a depository for the elderly to collect CMS dollars.Westwood Health and Rehab in Springdale is best suited for families seeking a care-focused environment where staff engagement and hands-on supervision drive daily life for a loved one who needs skilled nursing or post-acute rehab. The community shines for residents who respond well to a warm, home-like atmosphere, where nurses and CNAs are consistently present, attentive, and quick to respond to medical or nonmedical needs. For seniors rebuilding after hospitalization or recovering from a stroke, the therapy teams and front-line caregivers often deliver tangible progress and a sense of personal connection that can translate into real peace of mind for families. In short, Westwood is a sound choice when the priority is attentive, relational care and a supportive rehabilitative environment rather than gleaming new amenities.
Nevertheless, this community is not for everyone. Alternatives should be considered by families prioritizing immaculate facilities, the newest design, or a system that guarantees an unbroken staffing cadence free of turnover-related disruptions. Some families will want a setting with rigid, complaint-free administration, transparent cost controls, and consistently flawless hygiene and infection-control practices. Critics point to older infrastructure, occasional lapses in basic care, and reports of under-staffing driven by budget pressures, all of which can magnify risk for residents who require high levels of daily supervision. For those whose loved one needs highly predictable care, aggressive oversight, or specialized dementia programming with robust, ongoing engagement, other options may prove more reassuring.
The strongest positives at Westwood center on the people who show up every day. Families repeatedly describe staff as genuinely caring, friendly, and engaged; a team-based approach means residents are checked on frequently, and therapists coordinate care with nurses and aides to keep mobility, pain management, and daily routines on track. The atmosphere often feels like a family the moment one enters - with residents out of rooms, socializing, and participating in activities that keep them connected. For many, rehabilitation outcomes are a visible bright spot: dedicated therapy teams help patients regain function, and transitions home or to assisted living are supported by a proactive care culture. These strengths do not merely comfort families; they frequently translate into real progress for residents.
Yet the downsides are real and must be weighed carefully. Accounts of under-staffing and supply shortages create legitimate concerns about consistent care levels, especially for residents with acute needs or complex hygiene requirements. Several reviews describe episodes of neglect or inadequate response times, and a few families report hygienic lapses or injuries that raise red flags about supervision. Not all staff are equal in every shift, and rumors of turnover can erode confidence in long-term consistency. The building's age and cosmetic standings matter to some families, even when care quality remains strong in many days. For families with heightened sensitivity to these risks, the balance between compassionate staff and structural shortcomings can tilt toward caution.
From a decision-making perspective, the key is alignment with the resident's needs and the family's risk tolerance. If the priority is high-touch, relationship-driven care delivered by a stable, capable team, Westwood often delivers superior day-to-day life for residents who respond well to an active schedule and continuous staff presence. The therapy-focused pathway and the sense of belonging can offset many concerns about aging infrastructure. Conversely, if concerns about staffing consistency, supply volatility, or past reports of neglect weigh heavily, or if pristine facilities and unambiguous safety oversight are nonnegotiable, it is prudent to explore alternatives with stronger recent safety ratings or clearer staffing guarantees.
In practice, families evaluating Westwood should approach with a plan: tour at different times to observe staff-resident interactions, ask pointed questions about staff-to-resident ratios, review the most recent state survey results, and speak candidly with current residents and families about hygiene, meals, and therapy availability. Request specifics on how shortages are mitigated, what improvements have been implemented after past concerns, and how communication with families is maintained during rehab or post-acute phases. If the answers satisfy the priority care goals and the tone feels truly responsive, Westwood stands out as a compelling choice. If not, there are alternative communities in Northwest Arkansas that may better align with a family's expectations for safety, modern amenities, and unwavering staffing consistency.
85 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westwood Health And Rehab in Springdale, AR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering and grooming services, while cable or satellite TV is available in each room for entertainment. Community-operated transportation is provided for both daily activities and doctor's appointments, ensuring residents are able to maintain an active lifestyle and access necessary medical care.
A computer center is available for residents to stay connected with loved ones or explore their personal interests online. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff according to special dietary restrictions if required.
For fitness enthusiasts, there is a fully-equipped fitness room where regular exercise programs are organized to promote physical well-being. Additionally, the wellness center provides mental wellness programs tailored to meet individual needs.
Residents can also relax and socialize in various common areas such as the gaming room, small library, outdoor space, and garden. Housekeeping services help maintain cleanliness and tidiness in both private rooms with their own bathrooms and shared spaces.
The community also offers move-in coordination services to assist new residents with settling in comfortably. WiFi/high-speed internet is available throughout the premises for easy communication and connectivity.
The care services at Westwood Health And Rehab ensure round-the-clock supervision with a 24-hour call system in place. Qualified staff provide assistance with activities of daily living including bathing, dressing, transfers, and medication management as needed. Specialized diabetes diets are available for those requiring them, while meal preparation and service cater to individual dietary requirements.
Residents can enjoy an active lifestyle through concierge services, scheduled daily activities, planned day trips, fitness programs tailored to different abilities, and resident-run activities. The community boasts convenient proximity to cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals for easy access to additional services and entertainment options.
Overall, Westwood Health And Rehab is a comprehensive assisted living community that offers a supportive environment, personalized care, and a range of amenities to enhance the quality of life for its residents.
Westwood Health And Rehab is located at 802 South West End Street, Springdale, AR 72764 in Washington County, Arkansas
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