Westwood Health And Rehab in Springdale, AR
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Information last verified:
802 South West End Street, Springdale, AR 72764
For more information about senior living options: (844) 490-3973
Westwood Health and Rehab is a great place to bring loved ones, with staff who are kind and friendly. The admissions coordinator, marketing director, and business office manager go above and beyond to help families settle their loved ones. The warm welcome from all staff and management makes the facility feel like home. Westwood staff have made families feel like part of the family since their loved ones moved into memory care. Westwood is a place where care, kind treatment, and quality of life are top priorities and among the best in the area. It is a cozy, simple place with a lot of heart and a focus on human quality over building appearance. The dementia unit is secure, with routines and activities designed for residents, and the staff are kind, attentive, compassionate, and deeply involved. The building offers 24/7 nursing, therapies, short- and long-term care, hospice, nutritional support, and more, creating a comprehensive care environment. The environment includes private rooms, Wi-Fi, and social activities that encourage interaction among residents, families, and staff. The staff are consistently friendly and helpful, treating residents like family and going above and beyond to meet their needs.
Some reviewers say it’s the last place they’d take a loved one for care, accusing the administrator of prioritizing budgeting over residents’ welfare. They claim supplies are chronically short, with hardly any briefs or pull-ups and wipes rarely stocked to stay under budget. They allege there is not enough staff to care for residents, with CNAs and nurses in short supply. They describe the facility as abusive and neglectful, with residents ignored and left in soiled conditions. They warn the facility should not be used, claiming it operates as a depository for the old while CMS dollars are collected. They report residents being left unattended for long periods and infestations like bedbugs and roaches in rooms. They mention persistent odors of urine and feces permeating the building. They complain about theft of residents’ belongings and lack of proper investigation. They criticize the medical care, citing poor communication from doctors and inadequate pain management.Westwood Health and Rehab in Springdale is best suited for families seeking a warm, home-like environment where care quality, especially for memory care, and hands-on nursing support are the core priorities. The community earns consistent praise for staff who are described as genuinely kind, attentive, and deeply involved with residents. The dementia unit operates with routines and activities designed specifically for cognitive needs, and families report that caregivers know residents well and treat them as individuals rather than tasks. For longer rehab stays or ongoing nursing support, the 24/7 nursing, therapy services, and hospice options round out a practical, people-first model. The admissions process and ongoing family communication, often facilitated by the admissions coordinator and business/marketing team, help families feel supported during transitions. In short, this is a facility built around relationships, with care depth that outpaces showroom polish.
That emphasis comes with clear trade-offs. The building itself is older and may not deliver the modern, resort-like feel that some families expect, which can matter when aesthetics are a proxy for perceived quality. A number of reviews flag staffing challenges and an administration heavily focused on budgeting, with reports of supply shortages and inconsistent care under some circumstances. There are also accounts of neglect or safety lapses, and a few families describe situations where harm or delays occurred. These perspectives underscore that care quality can vary by shift and by unit, and that the facility may not meet the expectations of families seeking a uniformly flawless operational record. For those who prize pristine facilities, aggressive oversight, and consistently hands-on governance, alternatives deserve serious consideration.
Despite those concerns, the facility’s strongest positives often outweigh the negatives. The dementia program stands out as a reliable anchor: secure design, predictable routines, and activities that sustain engagement can dramatically reduce confusion and agitation for residents who need structure. The staff’s warmth and steadiness, nurses, CNAs, therapists, social workers, are repeatedly cited as the defining strength, delivering care that feels personalized and compassionate. The Admissions Coordinator and front-office team are frequently praised for guiding families through transitions with clarity, which makes a difficult move less stressful. The cohesive team dynamic, coupled with private rooms and reliable Wi-Fi, creates a dignified, livable environment where residents can feel at home even as needs escalate.
In practical terms, families report tangible outcomes that matter: rehab progress that can translate to returning home, improved pain management, and a level of daily interaction that keeps residents socially connected. The setting encourages ongoing participation in activities, with staff initiating and sustaining opportunities for residents to engage with others. This combination, human touch, consistent caregivers, and structured rehab, tends to produce emotional comfort for families and a sense of security for loved ones. While cosmetic concerns may linger, the core mission of sustaining dignity, encouraging independence where possible, and delivering attentive clinical care remains clear and credible. Westwood’s track record in memory care and rehabilitation often becomes the deciding factor for families weighing options.
For families evaluating Westwood, a practical, diligence-forward approach is essential. Observe staffing real-time: ask about CNA-to-resident ratios per shift, nursing coverage, and how therapists are scheduled for intensive rehab. Delve into the dementia program specifics, daily routines, safety protocols, and how resident preferences inform care plans. Tour the memory-care unit with attention to how staff respond to call bells and how front-line workers describe their daily challenges; honesty there is a strong indicator of the facility’s true culture. Request recent incident histories and maintenance response times, and probe any past concerns about supplies, hygiene, or safety. Seek out a family liaison during the visit to gauge ongoing transparency after admission. The answers you collect will map directly to whether the care philosophy aligns with the resident’s needs and the family’s expectations.
In the end, Westwood Health and Rehab offers a compelling choice for those who value a caring, relationship-driven model and a robust memory-care and rehab framework. The building’s age is a modest concession for the depth of relationships and practical care delivered, with ongoing improvements that address cosmetic gaps. Families prioritizing pristine facilities, aggressive governance, or uniform day-to-day execution across all shifts may prefer alternatives with newer infrastructure or different oversight dynamics. For those who want heart-led care, personalized attention, and a proven capacity to support recovery and dignity, Westwood stands out as a reliable, trusted option. Schedule a visit, ask for Brittney (Admissions Coordinator) and the care team to speak openly, and use the tour to verify that the day-to-day tone of care matches what matters most for the loved one’s well-being.
85 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westwood Health And Rehab in Springdale, AR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering and grooming services, while cable or satellite TV is available in each room for entertainment. Community-operated transportation is provided for both daily activities and doctor's appointments, ensuring residents are able to maintain an active lifestyle and access necessary medical care.
A computer center is available for residents to stay connected with loved ones or explore their personal interests online. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff according to special dietary restrictions if required.
For fitness enthusiasts, there is a fully-equipped fitness room where regular exercise programs are organized to promote physical well-being. Additionally, the wellness center provides mental wellness programs tailored to meet individual needs.
Residents can also relax and socialize in various common areas such as the gaming room, small library, outdoor space, and garden. Housekeeping services help maintain cleanliness and tidiness in both private rooms with their own bathrooms and shared spaces.
The community also offers move-in coordination services to assist new residents with settling in comfortably. WiFi/high-speed internet is available throughout the premises for easy communication and connectivity.
The care services at Westwood Health And Rehab ensure round-the-clock supervision with a 24-hour call system in place. Qualified staff provide assistance with activities of daily living including bathing, dressing, transfers, and medication management as needed. Specialized diabetes diets are available for those requiring them, while meal preparation and service cater to individual dietary requirements.
Residents can enjoy an active lifestyle through concierge services, scheduled daily activities, planned day trips, fitness programs tailored to different abilities, and resident-run activities. The community boasts convenient proximity to cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals for easy access to additional services and entertainment options.
Overall, Westwood Health And Rehab is a comprehensive assisted living community that offers a supportive environment, personalized care, and a range of amenities to enhance the quality of life for its residents.
Westwood Health And Rehab is located at 802 South West End Street, Springdale, AR 72764 in Washington County, Arkansas
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