Windcrest Health and Rehab in Springdale, AR
SaveInterior
Decor
Living Room
Windows
Dining
Healthcare
2455 Lowell Road, Springdale, AR 72764
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Windcrest's staff are top notch. The facility is extremely clean and staff go above and beyond for the residents. Tracy is awesome. Tracey in social services was professional and kind. The staff are wonderful, and residents are very happy and well cared for. The place has friendly staff and awesome residents. The staff treat residents with respect and dignity. The residents and staff are amazing. The facility is very clean, with caring staff and happy residents. The rehab program is awesome, and the staff are compassionate.
They neglected her grandmother, failed to administer her medications, and she died as a result. The staff did not answer the phone when called. The reviewer would never send anyone they know to Windcrest, calling the facility abusive and negligent. It is an old facility where residents should not expect quick help from the call light; only two or three CNAs take their jobs seriously, while others seem there for a paycheck; dementia patients can wander into rooms. The staff did not promptly report injuries from a fall and were unprofessional, with injuries not properly disclosed to the family or hospital. The reviewer would not recommend this place, citing quarantine after a negative test, long delays for nurses after pressing the call button, unattended meals, and unresolved charges. The grandfather stayed only one week, suffered bedsores, had no hot food, no showers or cleaning, and his belongings were moved; never send loved ones here. The spouse declined into hospice within about 10 days, with a pain patch missing and basic care lacking, leaving him naked at times. The administrator appeared to lack morals and honesty, undermining trust in the facility.Windcrest Health and Rehab in Springdale is best suited for families seeking a warm, people-first environment where staff are consistently described as compassionate, engaged, and accessible. The community tends to work well for seniors who need dependable nursing and rehabilitative support without demanding the most modern, facility-forward setting. A homey atmosphere, clean surroundings, and focus on social services make it attractive for residents whose needs are manageable with solid daily care and active engagement from caregivers.
Those who should consider alternatives include families facing high-acuity needs, complex memory care with challenging behaviors, or a demand for a newer building with cutting-edge infrastructure. Several reviews flag incidents that require heightened oversight - delayed call-light responses, inconsistent communication, and serious concerns regarding falls or injuries. For loved ones requiring stringent, continuous monitoring or advanced wound and geriatric therapy, other options with a more modern plant and stricter safety protocols may prove more reliable.
The strongest positives at Windcrest revolve around the staff and the atmosphere they create. Across multiple accounts, the caregivers are described as top-notch, with a caring, respectful approach that helps residents feel safe and valued. Cleanliness is repeatedly highlighted, and the social services team - particularly Tracey and the ADON/DON leadership - receives praise for professionalism, responsiveness, and hands-on involvement in coordinating care. Rehab and skilled nursing are highlighted on several units, and when leadership is actively present, families report that care plans are well-structured and improvements are made quickly.
However, the main concerns cannot be ignored. A subset of reviews recount serious lapses: neglect during med administration, harmful reporting gaps after falls, and times when the staff appeared overwhelmed or inconsistent in its coverage. Complaints about program implementation, access to meals, and call-light responsiveness also surface, alongside narratives about management behavior and trust. These instances underscore that, while Windcrest can deliver high-quality care in the right circumstances, risk remains if staffing pressure spikes, leadership visibility diminishes, or care needs become more complex than the routine unit can consistently manage.
In practical terms, Windcrest should be evaluated by families through a careful, scope-focused lens. If a loved one values a welcoming staff culture, clear communication, and a rehab-ready environment at a comparatively affordable price, Windcrest offers meaningful upside. The old building does not preclude high-quality care when the care team is cohesive and regimes are well-monitored; the experience appears most compelling when the administrative framework - DON, ADON, and social work - stays actively involved and responsive to family input. For those who require robust, around-the-clock clinical oversight or have questions about long-term memory support, it is essential to verify current staffing levels, incident history, and the facility's exact protocols before committing.
The recommended approach is to schedule a thorough tour with emphasis on meeting the ADON or DON and the social services team, and to request recent data on call-light response times, med-pass practices, and incident reports. Have a candid dialogue about your loved one's daily routine, pain and wound management, mobility support, and how changes in care plans are communicated. Ask to observe the unit dynamics during peak activity periods, review the most recent staffing rotation, and seek out current residents for informal feedback about daily life. If the answers align with a lived experience of warmth, reliability, and transparent accountability, Windcrest represents a practical, capable choice. If not, the field offers other options that may deliver more consistent, modernized safety and care protocols without sacrificing the human touch.
18 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windcrest Health and Rehab is an assisted living community located in Springdale, AR. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Our dining room provides a welcoming space where residents can enjoy delicious meals prepared by our dedicated staff. The facility is fully furnished, offering a comfortable and homely environment for all residents. We also have a beautiful garden for residents to relax and enjoy nature.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. We also offer move-in coordination assistance to make the transition into our community as smooth as possible. Outdoor spaces are available for residents to enjoy fresh air and socialize with fellow residents.
For communication needs, we provide telephone services and Wi-Fi/high-speed internet access for residents to stay connected with loved ones and browse the internet.
In terms of care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in diabetes management and is able to provide specialized diets for those with specific dietary restrictions. Meal preparation and service are also provided.
Medication management is available to ensure that residents receive their required medications on time. In terms of dining, we cater to special dietary restrictions to accommodate individual needs.
To keep our residents engaged and entertained, we have scheduled daily activities that include various recreational events, enriching experiences, and social gatherings.
Conveniently located nearby are six pharmacies, ensuring easy access to medications. There are also six physicians in close proximity who can provide medical care when needed. For dining options outside our community, there are nine restaurants nearby offering a variety of cuisines. In case of any medical emergencies or specialized care requirements, three hospitals are located nearby.
Overall, Windcrest Health and Rehab offers a comprehensive assisted living community with top-notch amenities, personalized care services, engaging activities, convenient access to healthcare providers and facilities nearby making it an ideal choice for seniors seeking comfort, support, and an active lifestyle.
This part of Springdale, Arkansas offers a convenient and diverse range of amenities for senior living. With several restaurants like Taco Bell, Susan's Restaurant, and Azul Tequila nearby, there are plenty of dining options to choose from. In terms of healthcare, there are multiple physicians' offices and hospitals within close proximity, ensuring easy access to medical services. Pharmacies such as Ozark Central Pharmacy and Walmart Pharmacy are also situated nearby for medication needs. Additionally, there are places of worship like Fellowship Bible Church for spiritual support. For leisure activities, seniors can enjoy cafes like Starbucks and theaters such as Malco Razorback Cinema Grill & IMAX. Parks like Braden Park and Gulley Park provide opportunities for outdoor recreation and relaxation. Overall, this area offers a well-rounded community with essential services and entertainment options for seniors to enjoy their retirement years.
Windcrest Health and Rehab is located at 2455 Lowell Road, Springdale, AR 72764 in Washington County, Arkansas
Windcrest Health and Rehab on seniors.fyi includes 8 photos including images showing decor, interior, dining, living room, healthcare, vegetables, natural light, modern interior, and more.
Shiloh Nursing And Rehab
Springdale, AR
Extensive amenities and active programs with restaurant-style dining, in-room kitchenette, and 24/7 supervision with medication management.
Rocking Chair Inn
Springdale, AR
Excellent access to nearby healthcare and daily amenities.
Good Shepherd In-Home Senior Care
Springdale, AR
Exceptional staff service with transportation support.
Good Shepherd Senior Care of Northwest Arkansas
Springdale, AR
Convenient Springdale location with many nearby amenities and healthcare options.
Springdale Health And Rehabilitation Center
Springdale, AR
Clean, well-maintained setting with private rooms, good dining, and active therapy services.
Westwood Health And Rehab
Springdale, AR
Azalea Commons of Springdale
Springdale, AR
Caring staff with a strong community, engaging activities, and affordable pricing in the area.
The Gardens At Arkanshire
Springdale, AR
Convenient location with friendly staff and restaurant-style dining.
The Bungalows at Springdale
Springdale, AR
Clean facility with friendly staff and quality meals; recent renovations improved comfort.
Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Interior
Decor
Living Room
Windows
Dining
Healthcare
