Azalea Commons of Springdale

Pros

• The Azalea Commons staff are amazing, friendly, and caring, with nurses who are on top of everything.
• Azalea Commons is clean and has fun activities happening all the time.
• The director works to keep Azalea a first-rate facility and attends to the necessary details.
• The head nurse has an empathetic heart and ensures excellent care from the entire nursing team.
• The aides are consistently available to help residents day in and day out.
• The reviews highly recommend Azalea Commons to fellow elders.
• The staff have gone out of their way to care for residents and meet their needs.
• The facility provides a homelike environment, with staff making residents feel at home.
• Providence Assisted Living is a clean, beautiful facility with friendly, helpful management.
• The Providence staff are wonderful, caring, and dedicated, making residents feel valued.
• Activities and recreation staff encourage resident involvement and offer engaging options like games and exercise.
• The rooms are large and provide good value; there are multiple meal options.
• Families have peace of mind knowing their loved ones are well taken care of.
• Providence has a capable team of nurses, LPNs, and PCAs who support daily activities and safety.
• The administrator and staff are wonderful, caring people; the facility often feels like home.

Cons

• One reviewer states that the mother was neglected and abused by the head nurse, and that the director evicted her as retaliation after she spoke up.
• A reviewer notes a weird smell upon entering Providence, which negatively colored their view of the facility.
• A reviewer mentions that Providence has a lot of parking spaces, which they did not view positively.
• A reviewer describes a high attrition rate with the activities director, implying instability in programming.

Review

Azalea Commons of Springdale is best suited for seniors who want a warm, engaged assisted-living environment where daily life is supported by attentive, visible staff and the place feels like home. The community shines for residents who need regular help with medications and daily tasks, yet still crave social opportunities and routine nurse oversight. Families seeking reassurance that a caregiver team knows their loved one by name and responds quickly to changing needs will find value here, because the nurses and aides are repeatedly described as on top of care. Located in Springdale, Arkansas, the setting supports practical access to local clinics and services while preserving a homelike, low-stress atmosphere that favors consistent daily life over clinical distance.

But no option is perfect for every family, and there are clear reasons some should consider alternatives. Those prioritizing a pristine, brand-new facility with a clinical sheen may want to look elsewhere, as Azalea occupies an older building that has been continuously updated but does not pretend to be shiny new construction. Families seeking highly specialized memory-care programming or residents with very high medical acuity may want a community with deeper dementia-focused units and staffing patterns. Most notably, one review cites a serious concern about neglect by a head nurse and retaliation after a complaint, a red flag that warrants rigorous questions about safeguarding policies, grievance processes, and leadership accountability during tours and due diligence.

The core strengths of Azalea Commons offset many potential drawbacks through an exceptionally people-centered operation. The director's hands-on approach to running a first-rate facility, paired with a head nurse described as empathetic and proactive, sets a tone of reliable, compassionate care. Aides are consistently noted for their availability and responsiveness to day-to-day requests, from minor fixes to meal preferences, which translates into real, tangible relief for families watching a loved one's routines be managed with steadiness. Cleanliness remains a baseline expectation, and the atmosphere often lands as welcoming and "home-like," helping residents settle in quickly and families feel confident about the living environment.

Safety and daily rhythm further reinforce the practical value of this community. Staff members are reported to monitor needs closely and to check in during the night to prevent falls, a level of attentiveness that reduces family worry during challenging senior-care transitions. The living space - while anchored in an older building - shows ongoing refinement, blending familiar senior-living comfort with updates that keep it functional and pleasant. Activities are present and accessible, with options for games, entertainment, and social engagement, ensuring that participation remains voluntary and aligned with individual interests rather than imposed as a generic routine.

Food quality and overall value emerge as dependable strengths that many families appreciate. The meals receive positive notes, with options that accommodate varied tastes, while some residents suggest modest enhancements in seasoning to suit personal preferences. The facility's cost-to-value proposition tends to be solid relative to peers, particularly for families prioritizing consistent staff relationships and a known care team over cutting-edge amenities. An important caveat for some is the building's age, which can translate into the occasional dated feature; however, the staff's responsiveness and the resident-centric culture frequently compensate for such aesthetic imperfections.

Ultimately, Azalea Commons offers a practical, reliable choice for families prioritizing warmth, continuity of care, and a home-like sense of community. Prospective residents should enter with clear questions about leadership stability, incident history, and safeguarding practices, ensuring that concerns raised by past reviews are addressed with transparent policies and concrete safeguards. For families who value heartfelt staff engagement, straightforward communication, and a living environment that feels like family, Azalea Commons delivers with confidence. Those seeking a newer, more clinical setting or more intensive memory-care capabilities may find stronger alignment elsewhere; in that case, a candid tour paired with discussions about care plans, emergency protocols, and staff training will reveal whether another option better fits the loved one's needs.

This part of Springdale, Arkansas, offers a range of healthcare options including Northwest Family Care Eastside and UAMS Family Medical Center for convenient access to medical services. With pharmacies such as Harps Food Stores and Walmart Pharmacy nearby, obtaining prescriptions is hassle-free. There are reputable hospitals like Northwest Medical Center within a short distance. In terms of dining options, residents can enjoy a variety of restaurants including Taco Bell, Whataburger, and Wright's Barbecue. For leisure activities, Malco Razorback Cinema Grill & IMAX is ideal for catching the latest films. Outdoor enthusiasts can visit Braden Park or Gulley Park for relaxation and recreation. Additionally, there are several places of worship in the area such as St Thomas Aquinas Catholic Church and Mount Comfort Church of Christ for spiritual fulfillment. Overall, this area provides a convenient and welcoming environment for senior living with an array of amenities at hand.

Physicians

• Northwest Family Care Eastside (0.1 miles)
• UAMS Family Medical Center (2 miles)
• Northwest Medical Center - Emergency Room (2 miles)
• Infectious Disease Specialists (3.4 miles)
• Oral & Facial Surgery Center (3.4 miles)
• Optimal Pain And Wellness - Dr Reginal Thurman (3.4 miles)
• Premier Dermatology at Fayetteville (3.5 miles)

Pharmacies

• Harps Food Stores (0.8 miles)
• CVS Pharmacy (1.9 miles)
• Ozark Central Pharmacy (2 miles)
• Walmart Pharmacy (3.2 miles)
• Harps Food Stores (3.2 miles)
• Walgreens (3.6 miles)
• Health Mart (3.7 miles)

Hospitals

• Northwest Medical Center (2 miles)
• Northwest Primary Care-Springdale (3.9 miles)
• Northwest Rehab and Wellness (4.3 miles)
• Willard Walker Hospice House (4.5 miles)
• Veterans Administration Medical Center (6.7 miles)
• Washington Regional Medical Center (7.6 miles)
• Everest Rehabilitation Hospital (8.1 miles)

Restaurants

• Taco Bell (2.1 miles)
• Susan's Restaurant (2.3 miles)
• Sonic Drive-In (3.2 miles)
• Whataburger (3.5 miles)
• Wright's Barbecue (3.6 miles)
• Newk's Franchise (3.7 miles)
• Slim Chickens (3.7 miles)

Cafes

• Starbucks (3.7 miles)
• Onyx Coffee Lab (5.6 miles)
• Arsaga's Church & Center (7.7 miles)
• The Farmer's Table Cafe (8.5 miles)
• 7 Brew Coffee (8.5 miles)

Theaters

• Malco Razorback Cinema Grill & IMAX (3.9 miles)

Parks

• Braden Park (4.7 miles)
• Gulley Park (5.1 miles)
• Bryce Davis Park (8 miles)

Places of Worship

• St Thomas Aquinas Catholic Church (7.4 miles)
• Mount Comfort Church of Christ (7.5 miles)
• Fellowship Bible Church (8.4 miles)