1393 East Don Tyson Parkway, Springdale, AR 72764
For more information about senior living options: (844) 490-3973
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Edgewood Rehab and Care is described by multiple families and friends as a place that can feel like a welcoming, homey environment when care goes well, with clean surroundings, friendly faces, and staff who seem genuinely invested in the residents' recovery. Several reviewers recount walking through the doors to warm greetings from the front desk and kind exchanges with staff as they moved about the halls. The impression of cleanliness is repeatedly highlighted: corridors shine, smells are pleasant or at least not distracting, and residents often appear content and at ease. That initial sense of warmth and order sets the tone for many of the positive memories shared.
A recurring thread across many accounts is the sense that Edgewood can be a place where healing feels personal rather than procedural. Families note that therapy teams, nursing staff, housekeeping, and administration all play a role in keeping the rehab environment constructive and supportive. One visitor described a three-week rehabilitation stay during which care felt stellar from housekeeping to administration, adding that the entire process - from pre-admission conversations to the final discharge - displayed a commitment to treating the patient as a person and not just a set of symptoms or a bed number. Another family member shared how their loved one not only regained function but also built meaningful connections with staff and other residents, often remarking on the friendly, family-oriented atmosphere that makes residents feel cared for.
The sentiment that Edgewood is "top notch" and worth recommending is echoed by many who praise specific staff members and overall service. People repeatedly highlight the kindness of the team, the willingness to listen, and the sense of responsibility displayed by those who work there. Families testify to how the staff greet visitors, communicate clearly about care plans, and attend to residents with patience and attentiveness. Several reviews name particular individuals who stood out for their compassion and professionalism, including therapists, caregivers, and administrative staff who helped families navigate the rehab journey. The presence of therapy dogs, such as a resident-friendly mascot named Geri, is also praised as a comforting and uplifting element that helps residents smile and feel at ease.
Not every account is uniformly positive, and a few stories cast Edgewood in a much harsher light. One reviewer, who described the passing of their mother in the facility, faulted the administration for what they viewed as rude and unhelpful behavior during an incredibly difficult time. They recounted concerns about the care their mother received, including a period during which nutritional needs were reportedly overlooked and the patient was skipped for lunch. In this account, the administrator Tracie Jones is singled out for criticism, with a warning to others to consider their loved one's safety carefully before choosing Edgewood. This perspective stands in stark contrast to the many glowing testimonials and serves as a reminder that experiences can vary widely within the same building.
Another critical remark centers on a strong perfume smell reported by a visitor, which reportedly caused headaches and throat irritation by the time they left. While some reviewers describe Edgewood as smelling clean and being a place where residents look well cared for, this strong scent claim shows that environmental factors can impact perception in the same facility, potentially influencing overall impressions even when other aspects seem positive.
There are also accounts that speak to concerns about responsiveness and care coordination. One reviewer suggested that some staff groups are stretched thin, with enough personnel to meet minimums but not always to meet the urgent needs of residents who press call lights or require timely assistance. They noted mixed experiences, with some staff being attentive and caring while others appeared to lack urgency. Within the same broad set of reviews, there were mentions of helpful individuals - such as a PT nurse or a particular nurse who showed concern - indicating that care quality can vary by shift, unit, or mood of the day, as it often does in many facilities.
A separate set of experiences centers on discharge and subsequent care planning. One reviewer who had a negative experience described the transition back home as insufficient, with delays in necessary follow-up steps like home health care, and confusion around care notes after discharge. They reported that their loved one left Edgewood in worse condition than when admitted, a deeply painful counterpoint to the positive stories that many others carry. This account underscores the importance of clear communication, timely medical checks, and robust discharge planning for patients moving from rehab to home.
Finally, a stark contrast to the flash of warmth and professional care in many testimonials is a strongly negative narrative about overall quality. One reviewer described Edgewood as the worst place they had encountered, where their father received little help despite repeated calls, and where the environment could feel chaotic rather than supportive. They reported a lack of timely assistance, long lapses between call responses, and ultimately a breakdown in trust about the level of care provided. A separate, deeply troubling account told of a patient leaving with unaddressed health issues and even missing belongings after being told a suitcase of clothing had been found when it had not, leaving a lasting negative impression on that family.
Taken together, the collection of reviews paints a facility with a broad spectrum of experiences. For many families, Edgewood represents a caring, clean, and encouraging rehab environment where residents are treated with respect, therapy teams coordinate well with families, and the community feel is strong enough to make you feel like part of a large, supportive family. For others, the facility has fallen short in crucial areas - administrative sensitivity during hard times, timely nourishment and medical attention, consistent call-light responsiveness, and thorough discharge planning. The differences suggest that outcomes at Edgewood can hinge on individual staff interactions, shifts, and the specifics of a patient's medical and emotional needs.
For anyone considering Edgewood, these reviews offer a mixed but ultimately instructive portrait. If you place high importance on a home-like atmosphere, clean surroundings, responsive therapy teams, and a strong sense of community among residents and staff, Edgewood has many advocates who describe it as a place where good care happens daily. On the other hand, it's prudent to probe for specifics about patient nutrition, attentiveness to call lights, and discharge planning, and to ask about how they address complaints and support families during challenging times. While plenty of families sing Edgewood's praises and point to particular staff members who made a positive impact, the more cautionary stories underscore the value of careful due diligence and up-front conversations about expectations, communication, and the standards of care that families want for their loved ones.
Walnut Grove Nursing And Rehabilitation Center is an assisted living community located in Springdale, AR. Our facility offers a wide range of amenities to ensure that our residents have access to everything they need to live comfortably and happily.
Some of the amenities available at Walnut Grove include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for added convenience and privacy, restaurant-style dining options for delicious meals prepared by our skilled chefs, a small library for residents who enjoy reading or research, telephones in each unit for easy communication with loved ones and staff members alike. Wi-Fi/high-speed internet is also available throughout the facility so that residents can stay connected online.
In addition to these amenities, we also offer various care services to meet the individual needs of our residents. These services include 24-hour call systems for immediate assistance if needed. Our trained staff provides 24-hour supervision to ensure the safety and well-being of all residents. We offer assistance with activities of daily living such as bathing and dressing so that residents can maintain their independence while receiving necessary support. We also assist with transfers when necessary. Our staff is experienced in managing medication and dietary restrictions including special diabetes diets and other dietary needs. Transportation arrangements are available for non-medical purposes as well as for doctor's appointments.
At Walnut Grove Nursing And Rehabilitation Center, we believe that staying active and engaged is vital to the overall well-being of our residents. Therefore we offer a variety of activities such as fitness programs to promote physical health and mobility. Planned day trips provide opportunities for exploration and socialization outside of the community. Residents even have the opportunity to run their own activities within the facility. Additionally, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for easy access to services and entertainment options.
We strive to create an environment that feels like home where residents can enjoy their golden years in comfort and with the support they need.
Walnut Grove Nursing And Rehabilitation Center is located at 1393 East Don Tyson Parkway, Springdale, AR 72764 in Washington County, Arkansas
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