1202 South East 30Th Street, Bentonville, AR 72712
For more information about senior living options: (866) 208-4318
3.8 from 44 reviews
5 stars
26
4 stars
4
3 stars
2
2 stars
1
1 stars
11
Overall Review of Bradford House Nursing And Rehab
common18 reviews mention this
Compassionate, attentive care stands out
Residents and families repeatedly describe compassionate, attentive caregivers.
Many reviews emphasize kindness and compassion from the nursing and therapy teams, with families saying it gave them peace of mind. Several residents are described as being treated like individuals rather than just assigned tasks, and multiple reviewers mention caregivers being respectful and responsive to needs. Therapy and recovery support also comes up in positive accounts, including meaningful progress during rehabilitation.
caveat3 reviews mention this
Call-button response times are a problem
Some families report long waits when they use the call button.
A few reviews describe call lights taking a long time to be answered, including one account of a wait close to half an hour. Another reviewer describes repeated delays and cleanup after staff finally respond. These complaints are paired with frustration about understaffing and urgency around resident comfort and assistance.
caveat9 reviews mention this
Understaffing and turnover recur
Residents and families mention staffing shortages and frequent turnover.
Several negative reviews tie care experiences to understaffing, including descriptions of aides covering too much at once and call lights ringing for extended periods. Turnover is also raised, with one review discussing high CNA turnover and another describing frequent changes with staff—especially in a locked unit. A few reviews acknowledge difficulties with staffing while still saying their loved one was treated well during the final stage of care.
common4 reviews mention this
Food quality gets multiple mentions
Food service is repeatedly described as good or even standout.
Positive reviews mention the food as good, very good, or incredible, and at least one reviewer specifically lists food service among the best aspects. Dietary needs are also reflected in the community’s offerings, including diabetes-focused and special-diet options. While most food comments are favorable, the reviews overall focus more on day-to-day care than on specific menus.
common4 reviews mention this
Therapy support is often praised
Therapy is described as helpful during recovery and rehab.
Some reviews highlight the therapy department as excellent and mention progress during recovery. A few families describe rehabilitation support as respectful and connected to meaningful improvement, including one account of being unable to walk or speak independently before recovery. Another reviewer describes the overall rehab experience as consistently positive after settling into the facility.
caveat3 reviews mention this
Cleanliness feedback is mixed
Cleanliness experiences vary, with both praise and concerns.
Some reviewers describe the facility as clean and welcoming, including observations during end-of-life care. Others report serious cleanliness issues, including insects in hallways and rooms, and mention problems related to hygiene and resident comfort. Together, the reviews suggest cleanliness can depend heavily on day-to-day conditions and staffing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
98 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Northwest Arkansas Regional (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Northwest Medical Center - Bentonville (0.2 miles)
Tracie Kirkland, APN (1.9 miles)
Emily Turner, APN (1.9 miles)
Mercy Hospital (2.2 miles)
4Th Floor Waiting Room (2.2 miles)
Decision Point - Preferred Family Healthcare (3.1 miles)
Everest Rehabilitation Hospital (5 miles)
Physicians
Agility Center Orthopedics (0.2 miles)
NW Center for Infectious Diseases (0.2 miles)
Harvey Pediatrics (0.2 miles)
The Kidney Clinic (0.3 miles)
Kevin S Earl, MD - Advanced Aesthetics And Wellness (0.4 miles)
Earl MD (0.5 miles)
Premier Dermatology & Skin Renewal Center (0.5 miles)
Restaurants
Ramen Nara (0.5 miles)
Cracker Barrel (0.5 miles)
Chipotle Mexican Grill (0.6 miles)
Applebee's (0.7 miles)
First Watch (0.7 miles)
McDonald's (0.7 miles)
Chili's Grill & Bar (0.8 miles)
Transportation
Bentonville Municipal Airport (VBT) (1.4 miles)
Rogers Executive Carter Field Airport ROG (5.3 miles)
Bradford House Nursing And Rehab on seniors.fyi includes 5 photos including images showing interior, decor, lighting, building, lights, architecture, exterior, living room, and more.
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Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Exercise Equipment, Gym, Rehabilitation, Exercise, and Treadmill
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98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Northwest Arkansas Regional (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, attentive staff and a well-maintained facility.
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In-Home Care Costs in 2025: A Detailed State-by-State Exploration
