Park Avenue Health And Rehabilitation in Tucson, AZ

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  • Interior

    A hallway console table adorned with a decorative mirror, lamp, and vase.
  • Outdoors

    A courtyard featuring a turtle sculpture and fountain surrounded by greenery.
  • Decor

    A spacious indoor event area featuring tables with red tablecloths, chairs, a flag, and a television.
  • Building

    A peaceful courtyard featuring benches, greenery, and lamp posts surrounded by a building.
  • Architecture

    A building entrance with a green canopy and flagpole.
  • Trees

    A scenic view of a garden with a central fountain surrounded by trees.
  • Dining

    A banquet hall with tables set up with purple tablecloths, ready for an event.
  • Landscaping

    A sunny courtyard surrounded by buildings with a view of distant mountains.
  • Kitchen

    A physical therapy room equipped with parallel bars and a small kitchen area for rehabilitation exercises.
  • Television

    A spacious lounge area with sofas, tables, and a television.
  • Lobby

    A spacious hospital lobby featuring a central reception desk.
  • Exterior

    A modern building exterior with a landscaped lawn and trees under a clear blue sky.
  • Appliances

    A modern kitchen with white cabinets, equipped with appliances including a microwave, oven, and refrigerator.
  • Palm Trees

    View of a commercial building with a parking lot and palm trees in a desert setting.

Park Avenue Health And Rehabilitation in Tucson, AZ

2001 North Park Avenue, Tucson, AZ 85719

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
62
4 stars
11
3 stars
1
2 stars
3
1 stars
23

Skilled Nursing Facility

Overall Review of Park Avenue Health And Rehabilitation

Pros

  • pro Park Avenue Health and Rehabilitation has extraordinary employees from CNAs to social workers to doctors.
  • pro The facility is very clean and residents receive great care.
  • pro Management staff are accommodating, including providing space for remote work.
  • pro Physical therapy and occupational therapy are top-notch with progress at each resident's own pace.
  • pro The dining hall service is enjoyable, with flexible options and room-heating when needed.
  • pro CNAs and nurses are compassionate; CNAs are the backbone of patient care.
  • pro The therapy team is second to none and staff genuinely care about patients.
  • pro The facility is friendly and welcoming, with excellent communication with families.

Cons

  • pro They describe Park Avenue as a horrible place to work.
  • pro They report neglect and lack of care toward patients.
  • pro They say staff were rude, uncaring, and unresponsive.
  • pro They cite chronic short-staffing and insufficient supplies, leading to delays.
  • pro They claim patients were left in soiled clothes or without proper laundry, and belongings went missing.
  • pro They allege bed rails were not used, contributing to patient falls.
  • pro They warn others not to send loved ones there due to safety concerns and neglect.
  • pro They characterize the facility as dirty, smelling, and overcrowded.
  • pro They criticize the food as unappetizing and not tailored to dietary needs.
  • pro They note poor communication and conflicting information given to families.

Review

Park Avenue Health and Rehabilitation in Tucson is best suited for families seeking a facility that offers strong rehabilitation services, genuinely caring frontline staff, and a clean, home-like environment. Residents who prioritize effective physical and occupational therapy, wound care when needed, and a dining program that accommodates daily preferences will find this community a compelling option. When the right team is present, the care feels personal, and families report meaningful progress in mobility, strength, and overall well-being. It is a place where the interaction with therapists, CNAs, and nurses can be the differentiator in recovery and daily comfort.

Those weighing Park Avenue should explicitly consider alternatives if safety reliability and consistent communication are non-negotiable. Across reviews, recurring concerns about understaffing, delayed responses to call lights, and uneven communication stand out. Several accounts describe disjointed care, difficulty coordinating with multiple providers, and situations where essential safety and housekeeping standards did not meet expectations. For families with high acuity needs, complex medical regimens, or a history of frustration with fragmented care in skilled nursing settings, these patterns can become a decisive red flag.

The strongest positives center on therapy and the ethos of attentive caregivers. The therapy team is repeatedly praised as outstanding, with therapists who push patients to their best pace and celebrate tangible gains. Families highlight compassionate CNAs and nurses who genuinely connect with residents, along with physicians who are kind and collaborative. Clean facilities, a responsive admissions process, and the ability to tailor dining and room arrangements add to the appeal. In many cases, these positives translate into real, observable improvements in mobility, independence, and mood, which can offset some daily irritants and make Park Avenue a viable choice for rehab-focused stays.

Nonetheless, the main cons do not disappear with occasional bright spots. Understaffing leads to inconsistent coverage, long call-light delays, and gaps in routine tasks like laundry or medication administration. Several reviews recount alarming lapses: missed or late treatments, neglected patient needs, and even serious safety concerns. The aging footprint of the building and gaps in equipment maintenance contribute to a sense of fragility when emergencies arise. Perhaps most troubling are stories of poor communication between shifts and departments, conflicting information provided to families, and care plans that fail to stay aligned with evolving resident needs. These factors erode trust and can dramatically change a family's comfort level with the decision.

From a decision-making perspective, Park Avenue rewards families who plan to actively participate and advocate for quality care. Prospective residents should insist on a transparent, ongoing dialogue with the leadership team, request a current staffing overview, and observe how the facility handles call-light response during a visit. Engage current residents and families in conversations about what daily life looks like beyond therapy sessions, including housekeeping, meals, and laundry. Ask for concrete expectations: average response times, daily rounds, and a clear process for escalating concerns. If the care needs include complex medical management or end-of-life considerations, use specific scenarios to gauge whether the facility can consistently deliver the level of attention required.

In the end, Park Avenue presents a pragmatic balance: potent rehabilitation capabilities and a caring, capable therapy and nursing scope when staffing aligns and communication channels are clear. These strengths can produce meaningful recovery trajectories and a sense of reassurance for families who stay engaged and set precise expectations. However, the risk of understaffing, inconsistent communication, and safety lapses cannot be dismissed. For families prioritizing reliability and proactive, tightly coordinated care, it is wise to compare with other Tucson options - where staffing stability and consistently transparent operations may better align with long-term needs. If Park Avenue is chosen, appoint a dedicated family advocate, demand detailed care plans, and establish formal check-ins to ensure that the care delivered continually matches the resident's goals.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (9 miles away) Tucson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Park Avenue Health And Rehabilitation is an assisted living community located in Tucson, AZ. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms for each resident, restaurant-style dining options, a small library for reading and learning, telephone access in each apartment, transportation arrangement services (both medical and non-medical), a wellness center for health and fitness activities, as well as Wi-Fi/high-speed internet access throughout the community.

In addition to these amenities, we also provide comprehensive care services to our residents. These services include 24-hour call system for immediate assistance when needed, 24-hour supervision to ensure the safety and well-being of our residents at all times. We offer assistance with daily activities such as bathing and dressing. Our staff is trained in assisting with transfers to help residents move around safely. We coordinate with health care providers to ensure that our residents receive proper medical attention and medication management. Our community also provides specialized diets such as diabetes diet if required by the residents. We prepare and serve meals according to individual dietary restrictions.

At Park Avenue Health And Rehabilitation, we believe in promoting an active lifestyle for our residents. We offer concierge services to cater to their needs and preferences. There are fitness programs available for physical exercise and wellness. Additionally, we organize planned day trips for recreational outings. Our community encourages resident-run activities where they can engage with fellow residents and build connections. There are scheduled daily activities to keep everyone entertained.

Furthermore, our location offers convenient access to various facilities nearby including cafes (12 nearby), parks (1 nearby), pharmacies (16 nearby), physicians (15 nearby), restaurants (43 nearby), transportation options (2 nearby), places of worship (4 nearby), theaters (1 nearby) and hospitals (6 nearby). This ensures that our residents have access to the necessary services and amenities in close proximity.

At Park Avenue Health And Rehabilitation, we strive to provide a comfortable and enjoyable living environment for our residents. With our range of amenities, comprehensive care services, and convenient location, we aim to create a vibrant and fulfilling community where residents can live their best lives.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • Wok Fire & Grill (0.6 miles)
  • McDonald's (0.9 miles)
  • Gentle Bens (1 miles)
  • Scented Leaf Tea House and Lounge (1 miles)
  • Dirtbag's (1 miles)
  • Illegal Pete's (1 miles)

Hospitals

  • UMC Radiologic (0.7 miles)
  • UMC Emergency Room (0.7 miles)
  • The University of Arizona Medical Center - Medicine Clinic Physician Offices (0.8 miles)
  • Arizona Cancer Center (1.1 miles)
  • Tucson Natural (2.3 miles)
  • St Mary's Hospital (2.8 miles)

Places of Worship

  • Islamic Center Tucson (0.8 miles)
  • Our Saviour's Lutheran Church (1 miles)
  • Benedictine Sanctuary (2 miles)
  • St Augustine Cathedral (2 miles)

Cafes

  • Cartel Coffee Lab (0.9 miles)
  • Starbucks (0.9 miles)
  • Starbucks (1 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.2 miles)
  • Cartel Coffee Lab (1.8 miles)
  • Coffee Times Drive-Thru (2.3 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Genoa-QOL Healthcare Co. (1.1 miles)
  • Albertsons Pharmacy (1.2 miles)
  • The Downtown Dispensary (1.4 miles)
  • Walgreens (1.5 miles)
  • Harvest Hoc (1.5 miles)
  • Safeway Pharmacy (2 miles)

Physicians

  • Cornerstone Health and Family Practice (1.2 miles)
  • Premier Hearing (1.8 miles)
  • Arizona Cancer Center (2.2 miles)
  • El Rio Health Center (2.4 miles)
  • North Campbell Ear Nose & Thrt (2.4 miles)
  • US Healthworks (2.5 miles)
  • Arizona Institute of Urology (2.7 miles)

Transportation

  • U-Haul Moving & Storage (1.9 miles)
  • Union Pacific Railroad (2.9 miles)

Theaters

  • The Loft Cinema (2.1 miles)

Parks

  • Joaquin Murrieta Park (2.8 miles)

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