Catalina Post Acute And Rehabiliation

Pros

• One reviewer expressed gratitude for the care and attention their elderly husband received at Catalina, highlighting the professionalism and politeness of the staff.
• Another individual noted that the physical therapy provided was beneficial, helping their brother work on strength-building machines.
• A positive comment mentioned that the food served in the facility was surprisingly good.
• The same reviewer appreciated that pets were allowed to visit, providing emotional support during their loved one’s stay.
• Some reviews indicated that when communication with staff occurred, the information shared was satisfactory and addressed concerns adequately.

Cons

• The facility has a strong odor of urine and is generally unclean.
• Staff members are unwelcoming, unprofessional, and show no concern for residents' needs.
• Residents often wait hours for assistance after pressing the call button.
• Important medical treatments, like therapy and medication administration, are frequently missed or delayed.
• Many residents experience neglect, such as being left in soiled clothing for extended periods.
• Communication from staff regarding patient care is poor and often non-existent.
• Residents are overcrowded into small rooms with inadequate personal space and privacy.
• Safety concerns arise from open access to the facility without proper supervision at reception.
• Ineffective case management leads to further distress among families seeking information on their loved ones' care.
• Emotional distress is noted as family members witness the discomfort and mistreatment of their loved ones during their stay.

Review

The reviews for Catalina Post Acute and Rehabilitation paint a distressing picture of neglect, poor care, and unprofessionalism faced by patients and their families. Many reviewers highlight the overwhelming sense of abandonment felt by their loved ones upon admission. One individual detailed an appalling experience from the very first night; the facility was marked by a strong odor of urine, an absent staff presence, and unclear directions upon arrival. Even after being placed in a room—without adequate space between beds—families were left waiting for hours before receiving assistance or answers to pressing questions regarding their loved one’s care.

Time and again, evidence emerges that staffing issues plaguing the facility contribute significantly to its failures. Numerous accounts describe how call lights went unanswered for excessively long periods, sometimes exceeding two hours—a seemingly unacceptable wait time when individuals are dependent on help for basic needs. Family members reported instances where patients were left in messy conditions or without necessary medications or treatments. Such negligence extends beyond mere inconvenience; it is a dire concern for patient safety and dignity.

Moreover, several reviewers shared harrowing tales of inadequate hygiene and grooming practices within the facility. Patients reportedly went days without showers or even sponge baths, leading to unsanitary living conditions that exacerbated physical ailments like bedsores and infections. In some cases, families observed that although caregivers assured them of clean linens and regular bathing schedules, these promises remained unfulfilled. This consistent lack of attention to personal care only adds to the emotional turmoil experienced by both patients and their family members.

Compounding these problems is the apparent dismissiveness displayed by some staff members toward patients' concerns. Reviewers noted that direct interactions with caregivers often left much to be desired; reports emerged of rude behavior from nursing staff who appeared indifferent or outright hostile toward residents’ discomforts. For instance, one review spoke about a patient who was hit during an incident involving falls—a shocking breach of trust and care essential in such facilities.

On a more unsettling note, tragic outcomes have also been associated with this location. Some families recounted devastating stories about loved ones deteriorating rapidly under what they described as substandard care during their stays at Catalina Rehabilitation Center—one individual tragically passed away soon after discharge while others returned to critical health situations requiring emergency medical intervention shortly thereafter. These events have led families to question whether proper assessments are being made regarding patient needs and whether any actionable plans exist for rehabilitation.

Despite some sporadic positive testimonials about friendly staff members—reflective perhaps of isolated experiences—the overwhelming consensus remains negative across multiple reviews emphasizing incompetence in management communication processes as well as concerns over inadequate therapy services promised but not delivered consistently throughout residents' stays. Notably alarming criticisms included assertions pertaining to poorly trained personnel influencing overall patient wellness negatively alongside allegations concerning administrative unwillingness or inability (often amounting merely excuses) when it comes addressing urgent family inquiries regarding resident status updates.

In light of these extensive testimonies detailing negligence spanning various facets within Catalina Post Acute Care facility—from hygiene failures down through clinical oversight failures—there exists a profound need for systemic changes aimed primarily at enhancing quality safeguards geared towards protecting vulnerable individuals entrusted into its care system moving forward if it is allowed continued operation in providing such vital healthcare services which should guarantee dignity along with responsible treatment outcomes no matter circumstance surrounding eventualities arising therein contexts surrounding delivery standards being upheld equitably across all entities involved therein wherever accountability systems fall short quite dramatically evidenced through frequent feedback noted herewith above expressed frustrations validated accordingly!

Cafes

• Cartel Coffee Lab (0.2 miles)
• Starbucks (0.3 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (1.8 miles)
• Coffee Times Drive-Thru (2 miles)
• Ren Coffeehouse (2.2 miles)

Pharmacies

• Albertsons Pharmacy (0.4 miles)
• Walgreens (0.7 miles)
• Harvest Hoc (1 miles)
• Genoa-QOL Healthcare Co. (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• The Downtown Dispensary (2.2 miles)

Restaurants

• Beyond Bread (0.6 miles)
• McDonald's (0.8 miles)
• Culinary Dropout (0.8 miles)
• McDonald's (0.8 miles)
• McDonald's (1.2 miles)
• Trident Grill (1.3 miles)
• Dirtbag's (1.3 miles)

Hospitals

• UMC Radiologic (0.8 miles)
• UMC Emergency Room (0.8 miles)
• The University of Arizona Medical Center - Medicine Clinic Physician Offices (0.9 miles)
• Arizona Cancer Center (1.5 miles)
• Tucson Natural (2.4 miles)

Places of Worship

• Our Saviour's Lutheran Church (1.2 miles)
• Islamic Center Tucson (1.5 miles)
• Benedictine Sanctuary (1.9 miles)
• St Augustine Cathedral (2.8 miles)

Physicians

• Premier Hearing (1.3 miles)
• Cornerstone Health and Family Practice (1.4 miles)
• Arizona Cancer Center (1.5 miles)
• North Campbell Ear Nose & Thrt (1.7 miles)
• Banner - University Medicine Breast Imaging Center (2.1 miles)
• Systems Medicine (2.2 miles)
• Arizona Oncology (2.2 miles)

Theaters

• The Loft Cinema (1.9 miles)

Transportation

• U-Haul Moving & Storage (2.7 miles)