Montecito Post Acute Care And Rehabilitation

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  • Interior

    A modern waiting area featuring black leather sofas and minimalist decor.

  • Building

    A serene courtyard with a central fountain, surrounded by palm trees and a two-story brick building.

  • Architecture

    A modern residential building with a stone facade and architectural details, set against a clear blue sky.

  • Bedroom

    A hospital room with a bedside table featuring a bouquet of flowers, a towel, and a welcome card.

  • Trees

    A brick building with an arched entrance surrounded by trees under a clear blue sky.

  • Windows

    A rehabilitation room equipped with exercise equipment, including a bicycle machine and treatment table, with cones on the floor.

  • Dining

    A wall-mounted menu display for Montecito Cafe.

  • Landscaping

    Entrance sign for Montecito, surrounded by plants and stone pillars.

  • Lighting

    A hospital room with two beds, each accompanied by medical equipment and bedside tables.

  • Garden

    A stone-built structure surrounded by trees and a garden.

  • Television

    A modern waiting room with leather sofas, a television, and hardwood floors.

  • Lobby

    A modern office waiting area with black leather sofas and green plants.

  • Pathway

    Entrance to Montecito with a visitor parking sign and landscaped surroundings.

  • Waiting Area

    A spacious lobby with seating area and a clock on the wall.

Montecito Post Acute Care And Rehabilitation

51 South 48th Street, Mesa, AZ 85206

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
72
4 stars
5
3 stars
1
2 stars
0
1 stars
22

Skilled Nursing Facility

Overall Review of Montecito Post Acute Care And Rehabilitation

Pros

  • pro The staff at Montecito were kind, patient, and genuinely caring.
  • pro The Respiratory Team was amazing, making patients feel safe and supported.
  • pro Pearl, the Respiratory Director, made patients feel safe and was described as an angel.
  • pro Jake, the Assistant Administrator, was warm, genuine, and uplifting.
  • pro Seth, the Assistant Administrator, had a friendly, upbeat personality and always made people feel welcome.
  • pro Nurse Jessica was wonderful, consistently checking in and offering calming conversations.
  • pro Dr. Brittany was fantastic, taking time to listen and reassure patients.
  • pro MD Julie was amazing, reassuring and attentive to concerns.
  • pro CNA Cathy was amazing, sweet, and a big cheerleader for recovery.
  • pro Kyle Higgins and his therapy team provided superb, life-changing therapy.

Cons

  • pro The reviewer describes the facility as disgusting and the staff as unreliable, especially night shift, calling them slow, neglectful, and unhelpful.
  • pro They allege a loved one died in their care due to perceived neglect and lack of timely communication.
  • pro They report poor communication and difficulty obtaining timely updates on patients' conditions.
  • pro They describe poor facility conditions, including an odor in the hallway, a depressing atmosphere, and inadequate room amenities and lighting.
  • pro They claim staff did not follow prescribed treatments and basic needs were ignored.
  • pro They state a family member was left sitting in urine and not assisted with meals.
  • pro They mention being charged for an extra day at $250 due to discharge timing.
  • pro They claim melatonin was used in place of proper care.

Review

Montecito Post Acute Care and Rehabilitation emerges from the collected reviews as a place of striking contrasts. Across a wide span of experiences, many patients and families recount care that felt genuinely compassionate, attentive, and capable - especially from specialized teams such as respiratory therapy and the frontline nursing and support staff. In particular, the respiratory team stands out in several accounts for making patients feel safe, cared for, and supported through difficult moments. One reviewer singled out the Respiratory Director, Pearl, describing her as an "angel" whose compassion and willingness to listen made a meaningful difference from the first meeting. The sense that patients are treated with seriousness and humanity is a common thread, even when the overall experience includes sharp caveats.

The care team's warmth and accessibility are echoed in admiration for the hospital's leaders and day-to-day helpers. Reviewers praise Assistant Administrators Jake and Seth for their welcoming, uplifting personalities and their ability to put patients and families at ease. Nurses like Jessica are commended for regular check-ins and for calming, reassuring conversations at moments of anxiety. Doctors such as Brittany and Julie are described as willing to listen, respond to questions, and address concerns with patience and clarity. CNAs, too, receive strong praise for making patients comfortable and serving as enthusiastic supporters during recovery. Taken together, these individual positive notes reflect a culture in which many staff members strive to go beyond routine care, offering kindness, reassurance, and practical help.

Beyond individual interactions, several reviewers remark on Montecito's overall sense of efficiency and a high level of staff competence. Several comments describe the facility as well-organized and proactive, with a staff that is courteous and effective in helping patients move through treatment and recovery. Positive statements about the environment emphasize a professional atmosphere where patients feel cared for and supported, and where the care teams appear to coordinate their efforts in ways that help patients regain strength and return home.

However, the picture is not uniform, and there are substantial concerns voiced by other reviewers that cannot be overlooked. A number of entries describe a facility that is "disgusting," unreliable, or slow to respond - especially during night shifts. Critics in this vein allege neglect, insufficient follow-through, and a lack of timely communication, with reports of delayed return calls after voicemail messages and a sense that basic needs were not consistently met. Observations about food quality, lighting in rooms, odors in hallways, and a perceived lack of thorough cleaning further reinforce the sense that some experiences at Montecito fall far short of expectations. Some reviewers also describe physical arrangements in rooms that seem inconvenient or inadequate - such as limited outlets and seating, and rooms that feel dark or poorly lit.

The most troubling accounts revolve around serious perceived lapses in patient safety and care. A number of family members recount situations in which loved ones did not receive essential medical attention or timely interventions, and some describe communications gaps that compounded anxiety during critical moments. One account describes a loved one who did not receive IV antibiotics promptly, followed by a rapid decline and a hospice outcome, with claims that calls were not returned and that the family was left without adequate information. Other stories describe patients who were bedbound and left in circumstances that made basic tasks - and even meals - difficult or impossible to achieve, sometimes with food placed out of reach or meals delivered late or unattended. In some reviews, families express a clear sense that the facility's culture did not always treat patients with the dignity and urgency they deserved.

Amid these intense critiques, some reviewers offer contrasting perspectives that underscore a broader range of experiences. A number of families report positive outcomes and gratitude for the care their loved ones received, highlighting effective therapy, supportive staff, and a generally reassuring environment. One reviewer describes a sustained sense of improvement from August 2024 through February 2025, crediting Kyle Higgins and his team for making a meaningful difference in both the reviewer and their family member's life. Another note from August 2025 mentions ongoing appreciation for therapy teams and therapists like Jackie, with continued contact even after formal therapy ended. A later update describes the staff as "amazing and on point," with therapy groups that are "amazing," indicating that perceptual swings over time can reflect changes in personnel, approaches, or communication that influence patient and family experiences.

Taken as a whole, the collection of reviews portrays Montecito as a facility capable of delivering exceptional compassion, clear communication, and effective rehabilitation in many cases, while simultaneously facing serious challenges in others. The positive testimonials highlight a culture of kindness, patient safety, and dedicated professionals who go the extra mile to reassure and uplift. The negative testimonials point to systemic concerns - communication gaps, staffing inconsistencies, delays, and environmental or logistical issues - that can significantly color a patient or family member's experience. For families evaluating the facility, the range of perspectives suggests that individual staff interactions and shifts in leadership or day-to-day operations can meaningfully affect outcomes.

In the end, Montecito presents a nuanced picture: a place where many patients experience heartfelt care and tangible progress, yet where significant concerns about safety, responsiveness, and basic daily needs have been raised by others. The spectrum of reviews indicates that outcomes are likely heavily influenced by the specific team on duty, the timing of visits, and the nature of the patient's condition. For those considering care at Montecito, weighing the highly positive experiences against the more grave complaints may be essential, and seeking current, direct feedback from recent families and patients could provide valuable context for making an informed decision.

Features

Housing

  • 222 resident community capacity 222 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (16 miles away) Phoenix Sky Harbor International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Montecito Post Acute Care And Rehabilitation in Mesa, AZ is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV provides entertainment options. Community operated transportation is provided for easy access to nearby areas, and a computer center allows residents to stay connected. There is a spacious dining room where residents can enjoy delicious meals prepared by the staff, and restaurant-style dining adds a touch of elegance. The fully furnished rooms provide a cozy living space, while private bathrooms offer convenience and privacy. For relaxation, there is an outdoor space with a garden, as well as a gaming room and a small library for leisure activities. Wi-Fi/high-speed internet ensures connectivity throughout the community.

Care services at Montecito Post Acute Care And Rehabilitation are designed to meet the individual needs of each resident. With 24-hour call system and supervision, residents have peace of mind knowing that help is readily available when needed. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. The community also offers coordination with health care providers for seamless healthcare management. Special dietary restrictions are accommodated with diabetes diet options and food preparation services. Medication management services are available to ensure timely administration of medications, and mental wellness programs are offered to support overall emotional well-being.

In addition to the amenities and care services provided, Montecito Post Acute Care And Rehabilitation offers various engaging activities for residents to enjoy their time at the community. Concierge services cater to personalized requests, while fitness programs promote physical well-being. Planned day trips provide opportunities for exploration and socialization, and resident-run activities encourage active participation within the community. Daily scheduled activities ensure that there is always something exciting to look forward to.

With several nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and theaters, residents have convenient access to essential amenities and services in the surrounding area.

Montecito Post Acute Care And Rehabilitation is committed to providing a comfortable and enriching environment for seniors in Mesa, AZ.

Nearby Places of Interest

Parks

  • Greenfield Park (1.2 miles)
  • Riparian Preserve at Water Ranch (3.5 miles)
  • Finley Farms Park (5 miles)
  • Skyline Park (6.7 miles)

Physicians

  • Glick Ronald M Do (1.2 miles)
  • Cornerstone Family Medicine (1.5 miles)
  • Cvam (1.6 miles)
  • Simonmed Imaging (1.8 miles)
  • Valley Endocrine Associates (1.9 miles)
  • Banner Imaging East Mesa (2 miles)
  • Parikh, Simul Banner Md Anderson Cancer Center (2.1 miles)

Restaurants

  • Uncle Bear's Grill & Tap Greenfield (1.4 miles)
  • IHOP (1.6 miles)
  • Red Lobster (2.2 miles)
  • Olive Garden (2.2 miles)
  • Cracker Barrel (2.2 miles)
  • Applebee's (2.3 miles)
  • Culver's (2.4 miles)

Cafes

  • Dutch Bros Coffee (1.5 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.3 miles)
  • Over Easy (2.5 miles)
  • The Human Bean (2.5 miles)
  • Panera Bread (2.9 miles)
  • Panera Bread (5 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Bashas' Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.5 miles)

Transportation

  • Falcon Field Airport (MSC) (2.9 miles)

Theaters

  • Superstition Springs 25 (3.3 miles)
  • AMC Mesa Grand 14 (5 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (4 miles)
  • Mesa Arizona Temple (5.3 miles)
  • Church of Jesus Christ of Latter Day Saints (6.4 miles)
  • First United Methodist Church of Gilbert (6.7 miles)

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