Sullivan Park Care Center in Spokane Valley, WA
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14820 East 4th Avenue, Spokane Valley, WA 99216
For more information about senior living options: (844) 490-3973
Sullivan Park is described as a blessed place that helps residents get stronger without force, with good food and great people. The staff are described as respectful, professional, and genuinely caring from check-in to discharge. The care team, including nurses, CNAs, and therapists, is praised as top notch and dedicated. Families express gratitude for the staff’s kindness and willingness to listen. The facility is seen as nice, clean, and well maintained with a caring atmosphere. Therapy and rehabilitation are highlighted as effective, helping residents regain strength. Specific staff members such as Trisha, Luann, and Jessica are singled out for exceptional service. The food is described as tasty with a wide variety of cuisines offered.
They describe the facility as horrible, claiming their grandmother nearly died there due to neglect and a lack of communication. They claim the staff do not communicate with each other and fail to assist with basic needs, especially after discharge. They allege management showed no sympathy and treated care as secondary to money. They report bed bugs, understaffing, and overworked staff leading to inconsistent, unsafe care. They describe the food as terrible and not prepared to meet dietary needs or preferences. They recount losses and neglect, including missing clothes and belongings, wrong medications, dirty rooms, and slow or absent responses from staff; they urge others not to send their loved ones there.This community is best suited for families pursuing short- and mid-term rehabilitation with a strong emphasis on hands-on therapy and a caregiving culture that residents and families describe as personable and compassionate. When recovery hinges on steady physical and occupational therapy, attentive nurses, and a communal atmosphere where staff strive to treat residents like family, Sullivan Park often delivers. It also benefits those who want a campus that blends skilled nursing with assisted living, offering options on site and the convenience of staying within a familiar network as needs evolve. The strongest fit is a resident who values daily encouragement from therapy teams, consistent personal attention from front-line caregivers, and a welcoming environment more than a perfectly spotless facility.
That said, several reviews signal reasons to consider alternatives. Families that require consistently flawless safety and process control should proceed with caution. Repeated concerns about staffing levels and high patient-to-staff ratios translate into delays in basic care, slow response times, and inconsistent supervision, especially on weekends or during busy shifts. There are persistent mentions of communication gaps between departments, which can complicate discharge planning, medication administration, and the handling of medical charts. For families prioritizing rigid adherence to every discharge instruction, meticulous documentation, and a seamless, fully locked-down operational flow, alternative facilities with stronger reputations for reliability may be worth a longer look.
The positive case for Sullivan Park rests on several durable strengths that often compensate for the downsides. The therapy teams, physiotherapists and occupational therapists, receive frequent praise for their expertise, encouragement, and ability to push residents to regain function without feeling coerced. Nursing staff are repeatedly described as caring and responsive, and many families note that the admissions and daily care teams cultivate a sense of respect and welcome. The facility often earns compliments for cleanliness and a warm, home-like feel in the patient areas, with residents or families citing pleasant interactions with staff, inviting common spaces, and an atmosphere that supports recovery and social engagement. When the focus is on rehab progress, Sullivan Park can feel like a trusted partner in care.
Yet the most damaging themes in the reviews cluster around safety, consistency, and basic operations. Several accounts describe neglectful or disorganized episodes: missed or late medications, inadequate bathing or hygiene, and rooms or hallways that feel dated or poorly maintained. There are heartbreaking stories of losses in communication, misplaced belongings, misidentified rooms, and care plans that do not reflect current needs, which erode trust and elevate the burden on families to police events that should be routine. Reports of bed bugs, reported theft, and people finding themselves in unsafe or unprepared spaces punctuate the landscape, signaling that parts of the facility require assertive oversight and stronger internal controls. Food quality and portion sizes are variable, with some residents finding meals adequate while others describe it as repetitive or unappealing.
Despite the concerns, a clear through-line in the experience is the genuine commitment of many frontline staff, coupled with opportunities for families to advocate effectively when something goes off track. Families who maintain active involvement, regular visits, direct conversations with therapy leads, and proactive engagement with care coordinators, often see improvements and develop a working partnership with teams that truly care. The facility’s size and scope can allow for adaptable care plans, rapid escalation when issues arise, and access to both rehabilitation and longer-term care options within the same campus. In that sense, Sullivan Park remains a viable choice for families who are prepared to engage, monitor closely, and demand accountability.
For families weighing Sullivan Park, the decision should hinge on risk tolerance and the ability to manage oversight. If rehab progress, a supportive staff culture, and a home-like environment carry the day, this community can be a solid match, provided there is a clear plan to address weekend therapy gaps, ensure timely medication delivery, and maintain rigorous communication with the care team. Those who cannot tolerate occasional lapses in safety, cleanliness, or administrative responsiveness should place equal emphasis on alternatives that demonstrate more consistent staffing and proven operational reliability. Before committing, arrange an in-person tour during a typical shift, meet the therapy and nursing leads, and request a detailed, written outline of daily schedules, medication administration times, and discharge planning processes. Consider a short trial stay to observe how well the team responds to real-time needs and how well family members can partner with staff to keep care aligned with medical orders. In the end, Sullivan Park can deliver strong rehab and compassionate care, but only if expectations are matched with diligent oversight and a clear, enforceable plan for addressing the facility’s acknowledged weaknesses.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sullivan Park Care Center is a well-equipped assisted living community located in Spokane Valley, WA. This facility offers skilled nursing care for individuals who require 24-hour supervision and assistance with daily living activities.
Residents at Sullivan Park can enjoy various amenities to enhance their stay, including access to cable or satellite TV in their fully furnished rooms. They also have a dining room where delicious meals are served, prepared by the staff according to special dietary restrictions. Housekeeping services ensure that the living spaces are clean and comfortable.
The community features a beautiful garden and outdoor space, allowing residents to appreciate nature and engage in outdoor activities. Wi-Fi and high-speed internet access are available throughout the premises, enabling residents to stay connected with their loved ones.
The dedicated team at Sullivan Park Care Center provides comprehensive care services tailored to each individual's needs. Assistance with bathing, dressing, and transfers is offered to ensure residents' comfort and safety. Medication management is provided, along with coordination with healthcare providers for any additional medical needs.
Sullivan Park also focuses on the mental wellness of its residents, offering a specialized program designed to promote emotional well-being. Transportation arrangements are made for medical appointments, ensuring that residents can receive necessary healthcare without any hassle. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals located nearby for convenience and accessibility.
Overall, Sullivan Park Care Center strives to provide a comfortable and supportive environment for seniors in need of skilled nursing care while offering various amenities and services to enhance their quality of life.
Located in Spokane Valley, Washington, this neighborhood offers easy access to a variety of amenities that cater to senior living. With physicians like Philip M. Dooley, MD and pharmacies such as Yoke's Foods and Safeway Pharmacy nearby, residents have convenient access to healthcare services and medication. A selection of restaurants like Taco Bell and Denny's provide dining options for different tastes, while cafes like Whistle Stop Coffee Shop offer a cozy setting for socializing. For entertainment, Regal Spokane Valley theater is close by for movie nights. Additionally, proximity to Valley Hospital ensures quality healthcare facilities are easily accessible. Parks like Brown's Park and Mirabeau Park offer peaceful outdoor spaces for relaxation and exercise. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle in the Spokane Valley area.
Sullivan Park Care Center is located at 14820 East 4th Avenue, Spokane Valley, WA 99216 in Spokane County, Washington
The features offered by Sullivan Park Care Center play a critical role in supporting residents with dementia and Alzheimer's disease, as they address both the physical and emotional needs of individuals facing cognitive decline. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure that nutrition is tailored to specific dietary requirements, promoting overall health. Medication management safeguards against missed doses or adverse interactions, crucial for maintaining stability as cognitive functions wane. Transportation arrangements for medical appointments facilitate easy access to necessary healthcare services, which are essential for ongoing treatment. Coordination with healthcare providers ensures a comprehensive approach to care, fostering consistency in medical attention. Activities of daily living assistance aids residents in navigating everyday tasks, enhancing their independence while reducing frustration. The 24-hour supervision provides safety and reassurance to both residents and families, while the mental wellness program supports cognitive stimulation and social engagement, contributing positively to the well-being of those affected by memory loss.
Sullivan Park Care Center on seniors.fyi includes 4 photos including images showing building, healthcare, flag, landscaping, interior, living space, aquarium, windows, and more.
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