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3.5 from 99 reviews
5 stars
45
4 stars
20
3 stars
1
2 stars
2
1 stars
31
Overall Review of Sullivan Park Care Center
common
Staff support stands out most
Residents and families frequently describe attentive, caring staff during rehab and nursing care.
A recurring theme across reviews is how residents and families felt supported by the staff, including nurses, CNAs, and therapy teams. Multiple reviewers say staff were upbeat, responsive, and took time to explain or coordinate care, with some describing frequent check-ins and day-to-day encouragement. There are also negative reviews that criticize communication, empathy, and staffing levels, so the experience is not uniformly consistent.
differentiator
Therapy and rehab experience
Many reviewers point to physical and occupational therapy as a key part of recovery.
Several reviews highlight therapy as a meaningful part of rehabilitation, including physical therapy and occupational therapy, with some people describing progress after surgery or a hospital stay. Families also mention help coordinating rehab and discharge planning, along with staff working to get them the directions and equipment they needed at home. A smaller set of reviews raise concerns about missed or inconsistent therapy, including timing and medication delivery during certain periods.
common
Food is a mixed experience
Food quality is consistently discussed, with reviews ranging from good to poor.
Some residents and families describe the food as good or adequate, and a few mention options like salads or varied meals. Others criticize meals as bland, late, unappetizing, or not fitting dietary needs, including complaints about portion size and difficulty chewing. Overall, dining appears to be a frequent point of agreement and disagreement in reviews.
caveat
Communication can break down
Reviews repeatedly mention communication problems with admissions, updates, and coordination.
While some reviewers say staff kept them informed and coordinated care with family involvement, other reviews describe breakdowns in communication. Complaints include lack of updates to rooms or discharge planning, delays in getting basic needs met after admission, and not being able to reach administrative staff. A few reviews also describe lost items and inconsistent handling of phones or clothing, which adds to the frustration.
caveat
Condition and cleanliness are debated
Reviews are divided on cleanliness and overall facility condition.
Several reviewers describe the facility as clean and well kept, with staff doing their best and residents feeling supported. Other reviews describe the building as run down, dirty, or in need of deep cleaning, and they also mention hazards like leaking sinks. This split suggests that cleanliness and facility upkeep may vary by area or timeframe.
caveat
Staffing and coverage receive pushback
Some reviews describe understaffing or weekend coverage issues.
A handful of reviews criticize staffing levels and responsiveness, including concerns that staff were overworked or that communication and care slowed down. There are also complaints about weekend coverage impacting therapy availability and medication timing. Other reviewers, however, describe staff as present, helpful, and quick to respond, indicating the experience may depend on circumstances.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Spokane International (15 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Spokane Valley, Washington, this neighborhood offers easy access to a variety of amenities that cater to senior living. With physicians like Philip M. Dooley, MD and pharmacies such as Yoke's Foods and Safeway Pharmacy nearby, residents have convenient access to healthcare services and medication. A selection of restaurants like Taco Bell and Denny's provide dining options for different tastes, while cafes like Whistle Stop Coffee Shop offer a cozy setting for socializing. For entertainment, Regal Spokane Valley theater is close by for movie nights. Additionally, proximity to Valley Hospital ensures quality healthcare facilities are easily accessible. Parks like Brown's Park and Mirabeau Park offer peaceful outdoor spaces for relaxation and exercise. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle in the Spokane Valley area.
Physicians
Philip M. Dooley, MD (0.4 miles)
MultiCare Rockwood Valley Clinic (0.4 miles)
Premier Body And Laser Spokane Valley (0.7 miles)
Chas Medical Clinic (1.3 miles)
Brenda S Houmard, MD PhD (1.3 miles)
Spokane Eye Clinic - Spokane Valley (1.5 miles)
Providence Gastroenterology - Spokane Valley (1.5 miles)
The features offered by Sullivan Park Care Center play a critical role in supporting residents with dementia and Alzheimer's disease, as they address both the physical and emotional needs of individuals facing cognitive decline. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure that nutrition is tailored to specific dietary requirements, promoting overall health. Medication management safeguards against missed doses or adverse interactions, crucial for maintaining stability as cognitive functions wane. Transportation arrangements for medical appointments facilitate easy access to necessary healthcare services, which are essential for ongoing treatment. Coordination with healthcare providers ensures a comprehensive approach to care, fostering consistency in medical attention. Activities of daily living assistance aids residents in navigating everyday tasks, enhancing their independence while reducing frustration. The 24-hour supervision provides safety and reassurance to both residents and families, while the mental wellness program supports cognitive stimulation and social engagement, contributing positively to the well-being of those affected by memory loss.
Sullivan Park Care Center on seniors.fyi includes 4 photos including images showing building, healthcare, flag, landscaping, interior, living space, aquarium, windows, and more.
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Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
Interior, Windows, Plant, Living Space, and Aquarium
Landscaping, Building, Flag, and Healthcare
Additional Photos
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21 resident community capacity
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Spokane International (15 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Continuum of care (IL to SNF) in cottage homes with dining and transport services.
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