Still Waters AFH in Spokane Valley, WA
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14111 East 3rd Avenue, Spokane Valley, WA 99216
For more information about senior living options: (844) 490-3973
Still Waters AFH offers competitive pricing for its accommodations, with a 1-bedroom unit priced at $4,200 per month, which is slightly above the average for Spokane County at $3,852 but remains more affordable compared to the state average of $4,632. For those seeking private living arrangements, Still Waters AFH charges $4,340 per month, which positions it just above Spokane County's median cost of $4,111 while also being below the broader state rate of $4,772. This pricing structure suggests that Still Waters AFH provides quality care and comfortable living environments that are reasonably aligned with local market trends, ensuring residents receive value in their housing options within the region.
| Floor plans | Still Waters AFH | Spokane County | Washington |
|---|---|---|---|
| 1 Bedroom | $4,200 | $3,852 | $4,634 |
| Private | $4,340 | $4,111 | $4,774 |
It is a family-owned and operated facility with 24/7 availability to answer questions and assist during crises. The staff are described as caring, compassionate, and hardworking, always prioritizing residents. The care team provides loving, supportive, and thorough care, especially for residents with dementia and those in hospice. The environment is warm, welcoming, calm, and peaceful, creating a true home atmosphere. The owners and caregivers are hands-on, dedicated, and responsive, often going above and beyond for families. The staff respond quickly to safety needs and maintain strong safety measures like motion alarms. The facility rescued a resident from another setting and provided excellent care, improving quality of life. Meals are well-regarded, and residents seem to enjoy the food. The space offers comfortable, roomier accommodations and thoughtful room adjustments for residents. End-of-life care is described as supportive and compassionate, with timely hospice coordination and medication handling.
They describe the place as bad news, citing overworked staff and neglectful care that does not meet the care plan. They allege false advertising and a bait-and-switch on pricing, along with illegal practices and prior investigations. They report dirty adult diapers found on the bathroom floor and not cleaned up. They claim employees were watching soap operas and not tending to residents. They recount that after mentioning installing a nanny cam, MaryEllen ended the meeting and ordered the family out, with their loved one to be removed within 72 hours. They say the facility billed beyond the move-out date and refused to refund overages, and requests for records were ignored; they were told to subpoena staff and MaryEllen hung up on them.Still Waters AFH in Spokane Valley is best suited for families seeking a warm, home-like living environment with highly visible, hands-on ownership and a dementia- and hospice-centric approach. This community tends to shine when a loved one benefits from attentive supervision, rapid access to owners, and care that feels personal rather than institutional. For families navigating end-of-life planning or late-stage dementia, Still Waters can deliver reassurance through a front-rline, family-operated culture where the owners and core caregivers are frequently on site and engaged with residents day and night. The setting - two duplexes forming a spacious, apartment-like layout with private suites - also appeals to those who want a markedly intimate, small-house atmosphere with the convenience of a larger, organized operation behind the scenes.
However, there are clear cautions that warrant close consideration before placing a loved one here. Several reviews report overworked staff at times, billing disputes, and coaching that some families interpret as misalignment between promised services and actual care. Allegations range from pricing bait-and-switch and improper background checks to concerns about record-keeping and responsiveness after a family raises issues. A few family experiences describe friction with management, including abrupt meetings and questions about refunds or access to records. These accounts, while not universal, signal the need for thorough upfront verification and a careful read on how concerns are resolved in real time.
On the positive side, the owners' direct involvement stands out as a defining strength. Mary Ellen and Merlin are repeatedly portrayed as hands-on, accessible, and committed to solving problems quickly, sometimes stepping in within minutes for urgent needs. Families repeatedly praise the warmth of the staff, the practicality of the care plans, and the sense that residents are treated with genuine kindness and respect. The facility's strength in dementia care and hospice support is a recurring theme, with residents benefiting from structured routines, motion alarms, and attentive monitoring that minimize falls and injuries. Numerous testimonials describe excellent meals and a welcoming atmosphere that makes visits feel like entering a comforting home rather than a clinical space.
These strengths do not fully neutralize the concerns raised by some reviewers. The most troubling questions involve consistency and transparency: if care plans are not delivered as promised or if families experience delays in obtaining records or refunds, even superb daily interactions can fail to reassure. Additionally, the cost appears to be a significant consideration for some families, with one note labeling the service as "very expensive," which magnifies the impact of any perceived gaps in value or accountability. In sum, the pros - personal leadership, devoted staff, and specialized end-of-life and dementia care - can offset many everyday needs, but they may not fully offset risks related to billing, communication, and perceived misalignment between advertised services and actual practice.
Practically, families considering Still Waters should approach with a structured due-diligence plan. Schedule an extended in-person tour focused not only on decor and routines but on meeting the owners and frontline caregivers who will work with the loved one. Review a current, written care plan and ask to see documentation of recent assessments, medications, and emergency protocols. Inquire about staffing ratios per shift, the availability of a dedicated caregiver, and how falls or medical issues are escalated. Request a detailed, written pricing sheet with all potential add-ons and a clear refund policy, and confirm how records are provided on request. Finally, contact multiple families for direct references to gauge consistency of experience over time.
The bottom line is that Still Waters AFH represents a compelling option for families who prize a responsive, intimate, family-led environment, especially for dementia and hospice scenarios where relational warmth and rapid access to leadership matter most. It is less suitable for those who require ironclad guarantees around pricing, highly standardized medical oversight, or flawless consistency in care delivery without ongoing, proactive family involvement. For families willing to dig into the details, verify promises in writing, and build a collaborative relationship with the owners, this AFH can be a near-ideal fit. For others, exploring additional options with stronger public-facing processes, more transparent pricing, and documented quality controls may be the prudent path.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Spokane International (15 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Still Waters AFH in Spokane Valley, WA is a premier assisted living community that specializes in providing memory care for seniors. With a focus on creating a serene and comfortable environment, we ensure that our residents receive the highest level of care and support.
Our community offers a wide range of amenities to enhance the quality of life for our residents. A beautician is available on-site, allowing residents to pamper themselves without having to leave the comfort of their home. Devotional services are provided both on-site and off-site, catering to the spiritual needs of our residents. Indoor and outdoor common areas provide space for socializing and enjoying the beautiful surroundings.
Each resident at Still Waters AFH has their own private room with a private bathroom, ensuring privacy and independence. Our facility is equipped with wheelchair accessible showers for ease of use by all residents. We also offer respite or short term stays for those who require temporary care or rehabilitation.
At Still Waters AFH, we understand the unique needs of individuals with high acuity care requirements or incontinence issues. Our trained staff provides personalized care tailored to each resident's specific needs. Medication management is also provided, ensuring that residents take their medications as prescribed.
We strive to cater to the dietary preferences of our residents and offer vegetarian dining options. Our experienced chef prepares nutritious meals that are not only delicious but also meet individual dietary requirements.
Our activities program focuses on Christian services and devotional activities both on-site and off-site. We believe in nourishing the mind, body, and spirit of our residents through engaging and meaningful activities.
Located in Spokane Valley, Still Waters AFH benefits from its close proximity to various amenities in the area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby making it convenient for residents to fulfill their daily needs or engage in recreational outings.
At Still Waters AFH in Spokane Valley, we are committed to providing exceptional memory care in a warm and compassionate environment. Our dedicated staff ensures that our residents receive the support and care they need while enjoying a fulfilling and enriched lifestyle.
This part of Spokane Valley, Washington offers a convenient and diverse range of amenities for senior living. With several pharmacies nearby such as Safeway Pharmacy and Welllife Pharmacy, residents have easy access to their medications and health needs. There are also multiple physicians' offices within close proximity, including Premier Body And Laser Spokane Valley and MultiCare Rockwood Valley Clinic, providing quality medical care. In terms of dining options, there are familiar chains like Taco Bell and McDonald's as well as local favorites like Hong Kong Buffet. For leisure activities, seniors can enjoy movies at Regal Spokane Valley or spend time outdoors at Brown's Park or Mirabeau Park. The area also offers reliable transportation options through the Mirabeau Park & Ride and STA Pence-Cole Valley Transit Center. Additionally, there are various places of worship in the vicinity like Holy Trinity Lutheran Church for spiritual nourishment. Overall, this part of Spokane Valley provides a well-rounded community with essential services for senior residents to thrive comfortably.
Still Waters AFH offers competitive pricing for its accommodations, with a 1-bedroom unit priced at $4,200 per month, which is slightly above the average for Spokane County at $3,852 but remains more affordable compared to the state average of $4,632. For those seeking private living arrangements, Still Waters AFH charges $4,340 per month, which positions it just above Spokane County's median cost of $4,111 while also being below the broader state rate of $4,772. This pricing structure suggests that Still Waters AFH provides quality care and comfortable living environments that are reasonably aligned with local market trends, ensuring residents receive value in their housing options within the region.
Still Waters AFH is located at 14111 East 3rd Avenue, Spokane Valley, WA 99216 in Spokane County, Washington
Medication management at Still Waters AFH is crucial for residents with dementia or Alzheimer's disease, as it ensures that they receive their prescribed medications consistently and safely, thereby minimizing the risk of missed doses or adverse reactions. Trained staff members monitor medication schedules closely and can adapt to changes in residents' needs, providing personalized support that enhances overall health and well-being. Incontinence care further contributes to a dignified living environment by addressing the unique challenges faced by individuals with cognitive impairments. Compassionate assistance with personal hygiene not only helps maintain comfort but also reduces anxiety related to incontinence issues, allowing residents to feel more secure and present within their surroundings. Together, these features foster a supportive atmosphere that prioritizes both physical health and emotional stability for those navigating the complexities of memory care needs.
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Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
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Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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