Information last verified:
14120 East 3Rd, Veradale, WA 99037
For more information about senior living options: (844) 490-3973
The facility is very comfortable and offers plenty to do. The staff are nice and very friendly. The family trusts that their son is being well cared for, as he continues to stay there after three years.
The staff are very rude to residents. They are often high on drugs and snarky toward residents and guests. There was no response to a call-back request from Dan. The staff did not provide information and acted as if it was too much work. The staff were smoking during the interaction, and the smoke blew toward the guest. They were disrespectful and unprofessional. The facility was not clean.Evergreen Residential Care in Veradale, Washington is best suited for seniors who want a comfortable, activity-rich home base where daily life centers on companionship and accessible amenities. The community works well for residents who prize social engagement, plenty of structured programming, and a sense of belonging that comes from friendly peers and attentive staff. For families, the fit is strongest when a loved one thrives on regular interaction and a stable, home-like atmosphere rather than a highly clinical or highly medicalized setting. In short, it serves active or semi-independent seniors who want to stay socially connected in a warm environment.
Those weighing options should probe into places with tighter professional standards around staffing, communication, and cleanliness. The most glaring concerns here revolve around reports of rude or confrontational behavior by staff toward residents and guests, with some accounts describing unprofessional conduct and a culture that feels unresponsive at times. For a loved one who requires consistent, respectful caregiving, prompt return calls, and visible attention to upkeep and safety, Evergreen may fall short. Alternatives with reputations for reliability and clearer oversight deserve serious consideration.
On the plus side, the environment conveys comfort and a lived-in, welcoming feel. Residents can expect meaningful daytime activity and opportunities to socialize, which many families equate with quality of life rather than merely safety. The presence of friendly people and a long-tenured connection to the community adds to a sense of trust for some families, the kind of reassurance that a loved one remains in a familiar, amicable milieu. A resident who stays for years, as a family member reportedly does here, signals that for certain individuals the social fabric and routine can outweigh other caveats.
Yet the negatives cast a long shadow over the overall value proposition. Serious concerns about staff demeanor, rudeness, snark, and even suggestions of impairment, strike at the heart of daily care and dignity. When communication is inconsistent, with promises of callbacks that fail to materialize, families feel kept out of the loop and residents may bear the brunt of unresolved issues. Cleanliness lapses and instances of staff behavior that seems unprofessional, including smoking during discussions, further erode trust. Taken together, these factors undermine the sense of safety and reliability that many families insist upon.
Pros can offset cons only to a point. For residents who prize a vibrant social calendar, a homey ambience, and a caregiving team that feels steady and familiar, Evergreen’s strengths can still deliver meaningful quality of life. But for families with higher medical or daily-care needs, or those who demand transparent accountability and consistently professional conduct, the drawbacks are likely to dominate the decision. The mismatch between a welcoming social scene and uneven professionalism creates a practical risk, particularly for newcomers who cannot yet gauge how staff will respond to rising needs or crises.
Decision-makers should approach this option with a deliberate, firsthand assessment plan. Visit to observe staff-resident interactions and guest reception, test responsiveness by requesting routine information, and ask current residents about day-to-day satisfaction. Scrutinize cleanliness, safety practices, and how often staff are available for questions. Compare Evergreen with other Veradale or broader Spokane-area communities that emphasize consistent staffing and transparent communication. Evergreen Residential Care can be a strong fit for socially oriented seniors seeking comfort and community, but the potential for inconsistent professionalism and upkeep means weighing these positives against the notable drawbacks before committing.
25 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Residential Care in Veradale, WA is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for convenient communication.
Residents can enjoy delicious meals in our dining room, which offers restaurant-style dining and special dietary restrictions. For those who prefer cooking their own meals, our kitchenettes provide all the necessary appliances. Additionally, housekeeping services ensure that living spaces are kept tidy and comfortable.
Our community features beautiful outdoor spaces and gardens where residents can relax and enjoy fresh air. We also have a small library for book lovers to indulge in their reading interests.
At Evergreen Residential Care, the safety and care of our residents are top priorities. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers, we provide the support needed to maintain independence while ensuring personal needs are met.
Our team is trained in medication management and can assist with diabetes diets and other special dietary restrictions to promote overall health and wellness. We also offer a mental wellness program to address emotional well-being.
To keep residents engaged and entertained, we have resident-run activities as well as scheduled daily activities designed to meet diverse interests. In addition to on-site amenities and activities, there are numerous nearby attractions including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
At Evergreen Residential Care in Veradale, WA we strive to create a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their unique needs.
Evergreen Residential Care is located at 14120 East 3Rd, Veradale, WA 99037 in Spokane County, Washington
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