14120 East 3Rd, Veradale, WA 99037
For more information about senior living options: (844) 490-3973
The facility feels very comfortable for residents. There are plenty of activities to do. The staff are nice and very friendly. The reviewer trusts that her son is being well cared for. The son has remained there for three years, suggesting continued satisfaction with the care.
The staff are very rude to residents and guests and are often high on drugs, coming across as snarky and confrontational. Dan did not respond to a request for a callback for over a week. A staff member refused to provide information, implying it was too much work. The staff were smoking on site and did not pause smoking while talking to the guest, causing smoke to blow toward them and showing disrespectful, unprofessional behavior. The facility was not clean.One reviewer paints a picture of a place that, on the surface, feels comfortable and welcoming. They describe a setting that is "very comfortable," with plenty to do and a community of nice, friendly people. The sense conveyed is that the environment can be pleasant and engaging, offering residents opportunities to stay active and connected. The overall tone is initially positive, emphasizing comfort and sociability as standout features of the experience.
However, beneath that agreeable surface sits a troubling contrast. The same reviewer raises serious concerns about staff behavior toward residents and guests. They allege that staff can be very rude, not only to residents but also to visitors, suggesting a pattern of snarkiness and a confrontational attitude. The reviewer implies that this behavior is not incidental but potentially a recurring dynamic that makes interactions tense and uncomfortable for everyone involved. These concerns color the experience, introducing a sense of unease about how residents and guests are treated.
Despite the troubling interactions with staff, there is a complementary thread of trust related to a specific resident. The reviewer notes that their son lives at the facility and that they trust he is being taken care of well because he has remained there for three years. This detail signals that, for this family, there is enough satisfaction with the care to justify a long tenure for the son, even as other aspects of the experience raise red flags for safety, respect, and communication.
Communication with management also emerges as a point of frustration. The reviewer describes asking for a call back from a staff member named Dan over a week ago, with no response. When they stopped by in person, they encountered a staff member who did not want to disclose information, suggesting it would be "too much work." The experience is further tainted by a directive to speak with another staff member outside, where the two individuals were reportedly smoking. The encounter allegedly involved smoke blowing toward the reviewer, described as disrespectful and unprofessional, compounding the sense of poor service and disregard for visitors' comfort and safety.
The negative impressions extend to the facilities themselves in this account. The reviewer notes that the outdoor smoking incident occurred while they were trying to engage with staff, and they explicitly describe the environment as not clean. The combination of unprofessional conduct, smoking in proximity to guests, and a lack of cleanliness reinforces a perception of neglect and insufficient attention to basic standards of care and environment. Taken together, these details contribute to a significant sense of dissatisfaction and concern about the overall quality of service.
In sum, the reviewer presents a mixed portrait: a setting that can feel comfortable, active, and friendly on the surface, paired with troubling reports of rude and possibly unprofessional staff, poor communication, and cleanliness issues. The personal connection to a resident who has chosen to stay for years adds a layer of nuance, indicating that some aspects of care may be acceptable or even good in the eyes of the family. Yet the combination of alleged staff behavior, lack of responsiveness, and environmental concerns leads the reviewer to hesitate, advising others to think twice before placing a loved one there. The narrative thus reflects a juxtaposition of warmth and activity with cautionary notes about professionalism, safety, and daily experience.
25 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Residential Care in Veradale, WA is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for convenient communication.
Residents can enjoy delicious meals in our dining room, which offers restaurant-style dining and special dietary restrictions. For those who prefer cooking their own meals, our kitchenettes provide all the necessary appliances. Additionally, housekeeping services ensure that living spaces are kept tidy and comfortable.
Our community features beautiful outdoor spaces and gardens where residents can relax and enjoy fresh air. We also have a small library for book lovers to indulge in their reading interests.
At Evergreen Residential Care, the safety and care of our residents are top priorities. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers, we provide the support needed to maintain independence while ensuring personal needs are met.
Our team is trained in medication management and can assist with diabetes diets and other special dietary restrictions to promote overall health and wellness. We also offer a mental wellness program to address emotional well-being.
To keep residents engaged and entertained, we have resident-run activities as well as scheduled daily activities designed to meet diverse interests. In addition to on-site amenities and activities, there are numerous nearby attractions including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
At Evergreen Residential Care in Veradale, WA we strive to create a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their unique needs.
Evergreen Residential Care is located at 14120 East 3Rd, Veradale, WA 99037 in Spokane County, Washington
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