Orchard Crest Retirement Community

Pros

• The apartment was spacious and well-maintained, making it a potential good fit for the reviewer’s mom.
• The tour guide was friendly, helpful, and took time to answer all questions in detail without rushing through the visit.
• Current residents appeared happy and content during interactions with the reviewer.
• The community impressed the reviewer with its cleanliness and welcoming atmosphere.
• Staff members were described as excellent, always taking time for both residents and their families.
• Residents had a positive relationship with staff members, often referring to them as extended family.
• Dianna, a representative of the facility, was noted for her genuine concern and helpfulness during the review process.
• The dining experience was praised for its restaurant-style setup and consideration of dietary needs for residents.

Cons

• The management at Orchard Crest is seen as a joke, with the Administrator being described as stuck up and focused solely on money.
• The Director of Nursing is criticized for speaking down to residents and creating drama among the staff.
• The community experienced high turnover with caregivers, cycling through four in just six months, leading to inconsistency in care.
• Residents feel that caregivers only do the bare minimum despite the high monthly fees.
• An excellent caregiver was let go, which upset family members who appreciated her exceptional care.
• The overall experience for some families at this facility was disappointing and led them to remove their loved ones after a short duration.

Review

In the journey of finding the right living arrangement for elderly loved ones, many families take tours of various communities to assess their suitability. One such experience brought a family to a particular community that seemed to offer everything they were looking for. The apartment they viewed was notably spacious and well-appointed, exceeding the standards set by other facilities in their search. While they ultimately decided on a different community for their mother, their visit left a lasting impression. The staff member conducting the tour was welcoming and attentive, taking the time to answer all questions and provide detailed explanations about the facility’s offerings. The invitation to return for a meal showcased a culture of hospitality that resonated well with the family. Interactions with current residents further affirmed their positive impression; each resident spoke warmly about their experiences, contributing to an overall sense of happiness within the community.

Another review echoed similar sentiments regarding the initial impressions made during a tour at this community. This visitor was particularly appreciative of how thorough and unhurried the tour experience was. The staff took great care in maintaining a clean and inviting atmosphere, which played a significant role in making prospective residents feel comfortable about transitioning into this new phase of life. Friendly interactions with caregivers and residence underscored how well-managed this establishment appeared to be.

However, not all reviews painted such an optimistic picture for another facility known as Orchard Crest located in Spokane. One reviewer expressed deep dissatisfaction with their experiences there over six months while caring for their mother. They recounted moments where initial appearances belied deeper issues related to management practices within the community. Describing administrators as dismissive and financially motivated, they criticized the overall level of care provided by staff members who seemed indifferent at best. Frequent turnover among caregivers introduced an unsettling inconsistency that raised concerns about continuity of care—an essential factor when caring for vulnerable individuals.

Further detailing frustrations encountered at Orchard Crest, another reviewer described negative interactions between nursing staff and residents, which presented an emotionally charged environment rather than one conducive to healing or comfort. Faced with high monthly fees coupled with subpar service quality, this family's confidence in Orchard Crest waned significantly after recognizing that critical caregiving personnel frequently shifted workplaces or left entirely without warning—a profoundly troubling reality for those relying on stable support systems.

In stark contrast to these negative experiences were warm reflections from families whose loved ones thrived under care at Orchard Crest until passing away recently; they shared stories illustrating just how crucial effective staffing is within these communities. Their mothers received excellent care, often relayed through stories highlighting strong bonds formed between staff members and residents alike—a comforting thought during difficult times in lives marked by transition.

One more review encapsulated feelings expressed by many prospective residents exploring options: while some facilities may present themselves as just another commercial endeavor seeking profit through elder care services—there emerged glimpses of authenticity among representatives like Dianna at one location who genuinely cared about her clients' well-being above all else; this reviewers’ admiration contrasted sharply against prior mentions regarding unhelpful management elsewhere quickly establishing certain connections deemed far more meaningful than others throughout familial searches across various communities available today—definitely warranting further consideration before making any final decisions altogether!

In navigating assisted living options or independent arrangements catering specifically towards seniors requiring varying degrees/levels/responsibilities needed therein—it remains crucial families weigh firsthand accounts carefully balancing both positives alongside negatives since ultimately these choices shape not only everyday realities faced ahead but could impact deeply emotional aspects associated throughout remaining stages surrounding aging gracefully amid our ever-evolving social landscapes over time!

This area of Spokane, Washington offers a convenient and diverse range of amenities and services for senior living. With several pharmacies located within close proximity, accessing essential medications and healthcare services is easily accessible. In addition, there are reputable physicians and medical facilities nearby for any health-related needs. The variety of restaurants in the area provides options for dining out, while cafes offer spaces for socializing and enjoying a cup of coffee. Nearby hospitals ensure quality medical care is readily available. Outdoor enthusiasts will appreciate the parks in the area, providing opportunities for leisurely walks or enjoying nature. For entertainment, there is a theater just a short distance away. Overall, this part of Spokane offers a well-rounded and vibrant community suitable for seniors looking to settle down in a convenient and welcoming neighborhood.

Pharmacies

• Safeway Pharmacy (0.2 miles)
• Yoke's Fresh Markets (0.5 miles)
• Welllife Pharmacy (0.5 miles)
• Yoke's Foods (0.9 miles)
• Walgreens (0.9 miles)
• Rite Aid (1 miles)
• Chas-Valley Pharmacy (1.1 miles)

Physicians

• Premier Body And Laser Spokane Valley (0.2 miles)
• Philip M. Dooley, MD (0.4 miles)
• MultiCare Rockwood Valley Clinic (0.4 miles)
• Spokane Internal Medicine (1.1 miles)
• Freedom Health Group (1.3 miles)
• Providence Valley Young People's Clinic - Spokane (1.3 miles)
• Spokane Oral Surgery (1.3 miles)

Restaurants

• Denny's (1 miles)
• Taco Bell (1.1 miles)
• McDonald's (1.3 miles)
• Zip's Drive In (1.3 miles)
• Hong Kong Buffet (1.5 miles)
• Brother's Office Pizzeria (1.7 miles)
• Taco Bell (2 miles)

Cafes

• Dutch Bros Coffee (1 miles)
• Whistle Stop Coffee Shop (1.7 miles)
• Fueled Coffee Company (2.3 miles)
• Dutch Bros Coffee (2.9 miles)
• Higher Ground Espresso (4 miles)
• Daily Habit (5.2 miles)
• Starbucks (5.5 miles)

Hospitals

• Valley Hospital (1.4 miles)
• Providence Holy Family Hospital (7.8 miles)
• Spokane Kidney Center (8.6 miles)

Theaters

• Regal Spokane Valley (1.4 miles)

Transportation

• Mirabeau Park & Ride (1.6 miles)
• STA Pence-Cole Valley Transit Center (2 miles)

Places of Worship

• Holy Trinity Lutheran Church (1.7 miles)
• Victory Faith Fellowship (3.2 miles)
• Journey Church (6 miles)

Parks

• Brown's Park (2 miles)
• Mirabeau Park (2.2 miles)