Sycamore Place Alzheimer's Special Care Center

Pros

• The facility is clean and the staff is friendly.
• The community is trying to improve and address issues quickly.
• The meals provided are really good.
• The communication and attentiveness of the staff is highly appreciated.
• Sycamore Place is a new and nice facility that provides excellent care for Alzheimer's patients.
• The staff treats residents well and keeps their rooms clean.
• The facility offers engaging activities for residents.
• Sycamore Place has a professional and kind staff who communicate effectively with families.
• The facility provides a safe and comfortable home for residents with memory care needs.
• Staff members at Sycamore Place go above and beyond to provide exceptional care to residents.

Cons

• The residents are ignored and mistreated by the hateful staff that turns over constantly.
• It does appear that they are trying to correct some of the issues that they had early on, but we did have some major issues in the beginning.
• Our loved one fell and broke their hip, and we never received any calls with updates from the facility.
• The medicine our loved one was on caused problems with her motor skills, but it was eventually resolved.
• With Alzheimer's, our loved ones' things are scattered and sometimes there is a lack of organization.
• Due to the pandemic, there were no outside therapists coming into the facility for treatment.
• In the beginning, the community was very helpful, but it does not specify what changed afterward.

Review

Sycamore Place, a memory care facility, has garnered mixed reviews from visitors and family members. Some praised the cleanliness of the facility and the friendliness of the staff, while others expressed disappointment with the lack of attention given to residents and frequent staff turnover. It appears that efforts have been made to address these issues and improve overall quality. The community's prompt response to any concerns was appreciated by one reviewer, who also commended the quality of the meals provided.

For those seeking transparency in pricing, Sycamore Place stood out with its all-inclusive payment structure. The facility offered everything needed for proper care and had a variety of activities available for residents to participate in. However, not all residents took advantage of these offerings. Recently acquired by Frontier, it was noted that there would be little change in terms of care quality or expenses.

One reviewer highlighted excellent communication as a distinguishing factor for Sycamore Place. They mentioned how promptly they were informed about any updates regarding their loved one's well-being. Furthermore, they praised a medication change that significantly improved their loved one's condition.

Unfortunately, there were instances of negligence reported by some families. One resident fell and broke their hip but received no updates on their progress while in hospital and rehabilitation. Additionally, billing for regular nursing home treatment continued despite the resident not being present at Sycamore Place during this time.

The facility's exclusive focus on memory care attracted another family member who initially found the community appealing. Their loved one connected well with the staff and enjoyed participating in various activities provided within Sycamore Place. However, problems arose due to medication side effects affecting motor skills. These issues were addressed by adjusting medication dosages.

Organization was an area identified as needing improvement by one visitor whose relative struggled with dementia-related disorientation at times. Nevertheless, they acknowledged that Sycamore Place was still a nice place overall due to its newness and the quality of food provided.

During the pandemic, limitations on outside therapists coming in affected the reviewer's loved one negatively as they were unable to receive their desired therapy. Despite an initially helpful experience, this individual concluded that Sycamore Place was not the right fit for their loved one.

A detailed review highlighted the challenges faced during the crucial decision-making process amidst COVID-19 restrictions. Virtual tours and phone interviews played a significant role, but it was Becky Anderson, Community Resource Director at Sycamore Place, who left a lasting impression with her professionalism and genuine care. The facility's outstanding communication stayed consistent throughout, providing updates promptly and ensuring a smooth transition for their 97-year-old family member.

Another reviewer, a registered nurse overseeing their late husband's mother's care, praised Sycamore Place as an exceptional facility that prioritizes residents' safety and dignity. The staff demonstrated a commitment to high standards of care, personalized resident rooms, and regular communication regarding any changes or concerns. The facility's response to the ongoing pandemic included thoughtful alternatives for visitation to ease families' worries.

Overall, while Sycamore Place received both positive and negative feedback from reviewers, it appears that efforts have been made to address concerns and ensure the well-being of residents in this memory care community.

Located in Memphis, Tennessee, this neighborhood offers a variety of amenities for seniors looking for convenient and accessible living. With several pharmacies such as Walgreens and CVS nearby, medication management is made easy. A selection of restaurants including Olive Garden and Chick-Fil-A provides dining options for every taste. For leisurely activities, residents can visit Cameron Brown Park or catch a movie at Malco Towne Cinema. Additionally, there are reputable medical facilities like Saint Francis Hospital and specialists like Advanced Dermatology & Skin Cancer Associates within a short distance. Overall, this area provides a balanced mix of services and recreational opportunities for seniors seeking a comfortable and well-equipped community to call home.

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Good Shepherd Health Pharmacy (3.2 miles)
• Walgreens (3.4 miles)
• Walgreens (3.9 miles)

Restaurants

• Olive Garden (1.5 miles)
• Sonic Drive-In (1.5 miles)
• Wendy's (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Forest Hill Grill (3.7 miles)
• La Hacienda (3.8 miles)
• Rock'n Dough Pizza + Brew (4.3 miles)

Cafes

• Java Cafe (3.7 miles)
• Starbucks (4.6 miles)
• Starbucks (5 miles)
• Carrington Oaks Coffeehouse (6.1 miles)
• Cheffie's Cafe (6.2 miles)
• Starbucks (6.8 miles)

Physicians

• Rheumatology Specialty Clinc (3.8 miles)
• Advanced Dermatology & Skin Cancer Associates (3.8 miles)
• Gastro One (3.8 miles)
• Hurley Mary Margaret MD PC (4.2 miles)
• McCulley Allergy, Sinus & Asthma Center (4.2 miles)
• The Flinn Clinic (4.3 miles)
• McClatchy Medical Center (4.4 miles)

Places of Worship

• Emmanuel United Methodist Church (4.2 miles)
• Grace Evangelical Church (6.1 miles)

Transportation

• BNSF Railyard (4.9 miles)
• BNSF Intermodal Facility (5.3 miles)

Parks

• Cameron Brown Park (5.2 miles)
• Sea Isle Neighborhood (6.2 miles)

Hospitals

• Saint Francis Hospital (5.6 miles)
• Methodist Surgery Center (5.8 miles)

Theaters

• Malco Towne Cinema (6.8 miles)