Cumberland Village
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136 Davis Lane, La Follette, TN 37766
For more information about senior living options: (844) 490-3973
The nursing staff at Cumberland Village is described as very conscientious and attentive to residents' needs. Staff members are noted for their willingness to work with families to address concerns and ensure care is provided. Residents receive helpful nutritional support, such as Ensure, to aid in maintaining their health. Families appreciate the familiarity of the staff and the comfortable environment created by being able to visit regularly. Some staff members, particularly nursing assistants, are recognized for their hard work and effort in caring for residents.
The nursing home has been criticized for neglecting residents' personal hygiene and failing to provide timely medication. Residents are reportedly living in filthy conditions, with unclean rooms and unpleasant odors throughout the facility. There have been numerous complaints about missing personal belongings and a lack of accountability from the staff regarding lost items. The quality of food served to residents has been described as subpar, resembling "slop" rather than nutritious meals. Staff members are often too busy or inattentive to address residents' needs promptly, leading to frustration among family members. Communication issues have arisen, with families unable to reach their loved ones or receive timely updates on their condition. The facility's rehabilitation services have been deemed inadequate, offering insufficient therapy sessions for residents in need of recovery. Overall, there is a perception that the administration is failing to maintain proper care standards and support for both residents and staff.Cumberland Village, a nursing home and rehabilitation facility, has garnered a mixture of reviews from visitors and family members of residents. While some families express gratitude for the care their loved ones receive, many others have voiced serious concerns about the quality of treatment, cleanliness, and overall conditions within the facility. The experiences shared highlight both the dedication of some staff members and the systemic issues that seem to plague this institution.
One recurring theme in the negative reviews is concerning the cleanliness and maintenance of the facility. Multiple reviewers described foul odors permeating certain areas, particularly in memory care wards where conditions were reportedly run down and poorly kept. For instance, an aunt's admission revealed filthy surroundings noted by family members who discovered dead bugs and dirt when searching for personal belongings. These unsatisfactory living conditions suggest a troubling neglect that impacts residents' well-being. Even further complicating matters is the apparent struggle with proper housekeeping; residents often endure environments that should be fundamentally clean but instead reflect a lack of attention to basic hygiene standards.
The lack of adequate staffing also emerged as a critical issue in these reviews. Many relatives mentioned slow response times when aides are called upon for assistance, indicating an alarming presence or absence rate among nursing assistants (CNAs). Families report that their loved ones frequently waited long periods before receiving help despite there being staff visibly present nearby. The shortage appears especially pronounced in situations where immediate assistance is crucial, raising questions about how effectively management allocates resources to ensure resident care.
In addition to staff shortages and cleanliness problems, complaints regarding medication administration were prevalent throughout various accounts. One visitor recounted witnessing their spouse seated on a bed with unaddressed hygiene issues while medications sat untouched on a meal table for hours. Meanwhile, another reviewer raised alarms about ineffective communication among staff regarding patients’ medical needs—most notably referencing cases where patients remained without essential items such as glasses or clothing after admission. This inconsistency raises significant concerns over whether residents receive timely care or if they are subject to routine oversights due to inadequate attention from nursing personnel.
Nevertheless, not all experiences echoed similar sentiments; some families reported positive interactions with particular CNAs and nurses who displayed genuine compassion toward residents. A daughter expressed appreciation for her mother’s advanced stage Alzheimer’s care at Cumberland Village—alluding to knowledgeable staff who made efforts to cater meals according to her mother’s cognitive state while ensuring she received nutritional supplements like Ensure when necessary. These insights indicate that dedicated employees exist within this establishment; however, it remains unclear why their efforts haven't translated into an overall improved experience across varying caregiving units.
Amid tumultuous reviews detailing deficits in service delivery comes a stark influence from external factors such as staffing shortages aggravated by COVID-19 disruptions affecting healthcare facilities nationwide. While appreciative families laud certain individuals for their commitment amidst these trying times—including aiding loved ones through rehabilitation processes—it becomes evident through contrasting narratives that staffing ratios need adjustment if satisfactory outcomes are to prevail routinely across Cumberland Village.
In summary, Cumberland Village presents itself as a multifaceted healthcare environment where commendable individual efforts coexist alongside troubling systemic failings impacting resident welfare substantially. Without urgent remediation relating primarily to oversight practices—from sanitation upkeep protocols through consistent staffing availability—the disconnect between idealized care values expounded upon by select encounters versus those regrettably shared leaves much room for improvement within this institution's operations going forward.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cumberland Village in La Follette, TN is a skilled nursing facility that offers a wide range of care services for seniors. This assisted living community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Cumberland Village also coordinates with health care providers to ensure optimal care for residents.
Residents can enjoy various amenities including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, and access to Wi-Fi/high-speed internet. Each room is equipped with a kitchenette and residents can also take advantage of move-in coordination services.
The assisted living community at Cumberland Village places a strong emphasis on mental wellness and offers programs specifically designed for individuals with mild cognitive impairment. Medication management is also provided to ensure that residents receive their prescribed medications in the correct dosage.
Special dietary restrictions are accommodated at Cumberland Village's dining facilities which offer delicious meals prepared by the staff. Scheduled daily activities are available to keep residents engaged and entertained.
Cumberland Village is conveniently located near several pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This makes it easy for residents to access necessary medical care as well as enjoy outings within the surrounding area.
Overall, Cumberland Village provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and engaging in meaningful activities.
Cumberland Village is located at 136 Davis Lane, La Follette, TN 37766 in Campbell County, Tennessee
Cumberland Village's range of features is designed to support the unique needs of residents with dementia or Alzheimer's disease, ensuring that they receive personalized and compassionate care. Assistance with dressing and bathing helps maintain dignity and personal hygiene, while medication management ensures residents receive their prescribed treatments in a timely manner, reducing the risk of complications. Meal preparation and service not only provide nutritious meals tailored to dietary needs but also create a comforting routine. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, which is further enhanced by coordination with healthcare providers for comprehensive monitoring of cognitive health. Activities of daily living assistance promotes independence, while 24-hour supervision offers peace of mind for residents and families alike. The mental wellness program and specialized memory care programming engage residents in meaningful activities tailored to their cognitive levels, fostering social interaction and stimulating mental function--a critical component for individuals experiencing mild cognitive impairment. Together, these features create a holistic environment that promotes safety, well-being, and quality of life for those in memory care.
Cumberland Village on seniors.fyi includes 3 photos including images showing interior, bedroom, dining, decor, lighting, lounge, seating area, wall art, and more.
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